2021 MERCEDES-BENZ V-CLASS MPV display

R
Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
% Fo
rRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Fu
nction of the emer gency call sy stem self-
diagnosis (Russia) Yo
ur car verifies the operability of the emer gency
call sy stem each time the ignition is ON.
In theeve nt of a sy stem malfunction, you will be
informed bythefo llowing signals:
R The SOS NOT READY message inthe instru‐
ment clus ter or there dSOS NOT READY mes‐
sage on the displa y,ifav ailable
R The flashing indicator lamp in theove rhead
cont rol panel
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS NOT
READY inthe upper right corner of the multime‐
dia display is switched OFF, this means the emer‐
ge ncy call sy stem passed diagnostics success‐
fully. St
arting/ending ERA-GLONASS test mode
(Russia) Re
quirements:
R The star ter battery has suf ficient charge.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
0076 button on the multifunction steering
wheel or the0052 button on theove rhead
cont rol panel for at least five seconds.
Te st mode is star ted and ended automatically
af te r completion of the speech test. #
Tosto pte st mode manuall y:switch off the
ignition or press the0052 button on theov er‐
head contro l panelfor at least five seconds.
The test mode is ended. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre strongly impairs theve hicle's driv‐
ing characteristics, as well as its steering and
braking characteristics. #
Do not drive with a flat tyre. #
Replace theflat tyre with the spare
wheel. Alternatively, consult a qualified
specialist workshop. Yo
u will find a sticke r with the Mercedes-Benz
Service24h telephone number on the B-pillar on
th e driver's side, forex ample.
Fo rve hicles with a spare wheel, information in
th eeve nt of a flat tyre can be found under
"Wheels and tyres" (/ page 256). Battery
Note
s onthest ar ter battery Wo
rkon the batter y,e.g. removing or ins talling,
requ ires specialist know ledge andthe use of spe‐
cial tools. Therefore, alw ays ha vewo rkon the
battery car ried out at a qualified specialist work‐
shop. &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not drive on. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. Breakdown assis
tance 235

malfunction. When
thefa ult has been rectified,
th e0077 warning lamp goes out af teryo u ha ve
driven for a few minutes.
The tyre pressure values indicated bythe on-
board computer may dif fer from those measured
at a filling station using a pressure gauge.
The tyre pressures shown bythe on-board com‐
puter referto those measured at sea le vel.At
high altitudes, the tyre pressure values indicated
by a pressure gauge are higher than those shown
by the on-board computer. In this case, do not
re duce the tyre pressures.
Checking the tyre pressure electronically
Re quirements:
R The ignition is switched on. #
Press the00E2 button tocall up the list of
menus. #
Press the0064 or0063 button toselect
Service. #
Press the0076 button. #
Press the0064 or0063 button toselect
Tyre pressure. #
Press the0076 button.
The display sho wsthe cur rent tyre pressure
of ea chwheel.
If th eve hicle was par kedfo r longer than
20 minutes, theTyre pressures will be displayed
after a few minutes of driving message appears in
th e displa y.
% Also be sure
toobser vethe no tes on tyre
pressure (/ page 250).
Rest arting the tyre pressure monitor
Requ irements
R The ignition is switched on.
R The recommended tyre pressure is cor rectly
set forth ere spective operating condition on
each of thefo ur wheels (/ page 251). #
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect
Service. #
Press the0076 button. #
Use the0064 or0063 button toselect Tyre
pressure. #
Press the0076 button.
The display sho wsthe cur rent tyre pressure
of ea chwheel or theTyre pressures will be
displayed after a few minutes of driving mes‐
sage. #
Press the0064 button.
The Use current pressures as new reference
values message is shown in the displa y. #
Toconfirm restar t:press the0076 button.
Af teryo u ha vedriven for a few minutes, the
sy stem checks whe ther the cur rent tyre pres‐
su res are within the specified range. The new
tyre pressures are then accep ted as refer‐
ence values, monitored and displa yed. #
Tocancel restar t:press the0038 button.
The tyre pressure values stored at the last
re start will continue tobe monitored. Wheels and tyres
255

The use of wheel spacers or brake dust
shields is not permitted and
results in the
in va lidation of theve hicle's general ope rating
pe rm it.
R Ve
hicles with a tyre pressure monitoring
sy stem: allfitted wheels mu stbe equipped
with functioning sensors forth e tyre pressure
monitoring sy stem.
R Attemp eratures below 10°C use winter tyres
or all-season tyres with the M+S marking on
all wheels.
Wi nter tyres bearing the004D snowflake sym‐
bol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road condi‐
tions.
R For M+S tyres, only use tyres with the same
tread.
R Obser vethe maximum permissible speed for
th e M+S tyres fitted.
If th is is below theve hicle's maximum per‐
missible speed, this must be indicated in an
appropriate label in the driver's field of vision.
R Run in new tyres at moderate speeds forthe
fi rs t10 0 km.
R Replace the tyres af ter six years at the latest,
re ga rdless of wear.
Fo r more information on wheels and tyres, con‐
ta ct a qualified specialist workshop.
Also obser vethefo llowing fur ther related sub‐
jects:
R Notes on tyre pressure (/ page 250)
R Tyre pressure table (/ page 251)
R Notes on the emer gency spa rewheel
(/ page 265) Note
s onchanging wheels &
WARNING Risk of injury thro ugh dif fer‐
ent wheel sizes
Inter changing the front and rear wheels can
se verely impair the driving characteristics.
The disk brakes or wheel suspension compo‐
nents may also be damaged. #
Only inter change the front and rear
wheels if the wheels and tyres ha vethe
same dimensions. Inter
changing the front and rear wheels if the
wheels or tyres ha vediffere nt dimensions can
re nder thege neral ope rating pe rmit in valid.
On vehicles with the same front and rear wheel
size, you can inter change the wheels every 5,000
to 10,000 km depending on thewe ar. Ensure the
direction of rotation is maintained forth e wheels.
It is imperative toobser vethe instructions and
saf ety no tes on "Changing a wheel" when doing
so. Size categories of wheels
The de
term ined vehicle speed is displa yed in the
instrument clus ter and is impor tant for control‐
ling the driving saf ety sy stems and driving sys‐
te ms. The display accuracy of the speedome ter
and the odome ter is legally prescribed. De term in‐
ing the speed is dependent on the tyre size or the
ro lling circumference of the tyres. The rim diame‐
te r is alw ays specified in inches.
Fo rth is reason, theve hicle contro l units can be
coded forth efo llowing wheel size categories: Wheel size category 1
19
5/65 R 16 C
205/65 R 16 C
225/60 R 16 C
225/55 R 17 C
225/55 R 17XL
24 5/45 R 18XL Wheel size category 2
225/55 R
17XL
235/55 R 17XL
24 5/55 R 17XL
24 5/45 R 18XL
24 5/50 R 18XL
24 5/45 R 19XL %
Mercedes-Benz
recommends that youstay
within a wheel size category when changing a
tyre. In this wa y,yo uav oid recoding the con‐
trol units. 258
Wheels and tyres

If
yo uch ange wheel size on your vehicle, check it
is assigned tothe cor rect wheel size catego ry
( / page 258). If the assignment changes with‐
out recoding the cont rol units in theve hicle, the
speedome ter will not display the speed accu‐
ra tely. Driving saf ety sy stems and driving sy stems
may then be operationally impaired or may de tect
a malfunction and switch themselves off.
Yo u will find a table with there commended tyre
pressures forva rious vehicle loads on the inside
of theve hicle's fuel filler flap or under "Tyre pres‐
sure tables" (/ page 251).
Check tyre pressures regularly and only when the
tyres are cold.
Obser vethefo llowing no tes:
R alwaysfit th eve hicle with tyres of the same
size on a given axle (left/right)
R alwaysfit th e same type of wheels on your
ve hicle at a given time (summer tyres, winter
tyres)
Yo u can obtain information about tyres that ha ve
been specially designed and appr ovedfo ryo ur
ve hicle from a Mercedes-Benz Service Centre.
% Not all wheel/tyre combinations can be
fitted
at thefa ctory in all countries.
Ty res
R16 Ty
resS teel or light-alloy wheels
19 5/65 R16 C 100/98T 6.5 J x16H2 ET 52
19 5/65 R16 C 104/102T (100T) 6.5 J x16H2 ET 52
205/65 R16 C 107/105T (103T) 6.5 J x16H2 ET 52
205/65 R16 C 107/105T (103H) 6.5 J x16H2 ET 52
205/65 R16 C 103/1 01H6 .5 J x16H2 ET 52
225/60 R16 C 105/103H 6.5 J x16H2 ET 52 19
5/65 R16 C 100/98T: only forve hicles with a
gross vehicle weight up to2,800 kg.
R17 Ty
resS teel wheels
225/55 R17 C 109/1 07H (104H) 6.5 J x17H2 ET 50
225/55 R17 C 104/102H (106N) 6.5 J x17H2 ET 50 262
Wheels and tyres

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273

Display messages
Int
roduction Note
s on display messages &
WARNING Risk of accident due toan
instrument clus ter malfunction
If th e instrument clus ter has failed or mal‐
functioned, you may not notice restrictions to
saf ety-re leva nt sy stem functions.
The operating saf ety of your vehicle may be
impaired. #
Drive on carefull y. #
Have theve hicle checked immediately
at a qualified specialist workshop. The on-board computer sho
wsmessages and
wa rnings from specific sy stems on the instru‐
ment clus ter displa y.Ensu rethat your vehicle is
operating safely at all times.
If yo u are uncer tain rega rding the operational
saf ety of your vehicle, park theve hicle safely as
soon as possible. Inform a qualified specialist
wo rkshop.
Display messages with graphic symbols are sim‐
plified in the Owner's Manual and may dif fer from
th e symbols on the displa y.
The display sho wshigh-priority display messages
in red. A warning tone will also sound for specific
display messa ges.
Please act in accordance with the display mes‐
sages and follow the additional no tes in this Own‐
er's Manual.
Yo u can hide lo w-priority display messages using
th e0076 or0038 steering-wheel button. The dis‐
play messages will be sa vedto the message
memor y.Re ctify the cause of a display message
as quickly as possible.
High-priority display messages cannot be hidden.
The display will show these display messages
permanently until the cause of the display mes‐
sage has been rectified.
Calling up sa ved displ aymessages
The on-boa rdcompu ter sa ves specific display
messages tothe message memor y.Yo u can call
up the sa ved display messages. Use the buttons
on thesteering wheel. #
Press the00E2 button tocall up the list of
menus. #
With th e0059 or0065 button, select the
Service menu. #
With th e0064 or0063 button, select
Announcements .
The bar will show the number of sa ved mes‐
sages. #
Press 0076toconfirm.
The firs t sa ved display message will be dis‐
pla yed.
If th ere are no display messages, the display
will show No messages . #
Press the0064 or0063 button toscroll
th ro ugh the display messages.
All sa ved display messages are numbered in
th e message memor y.The cur rent messa ge
number is shown on the lo westbar of the dis‐
play as a means of orientation, toget her with
th e number of sa ved display messages. #
Press 0038toexitth e display messages
screen. Display messages and
warning and indicator lamps 279

Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0025
00E5
inoperative See Owner's
Manual *
ABS, BAS, hill start assist and ESP ®
as well as its driving saf ety sys‐
te ms are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. 0025
00E5
currently unavailable
See Owner's Manual *
ABS, BAS, hill start assist and ESP ®
as well as its driving saf ety sys‐
te ms are temp orarily una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The on-board electrical sy stem voltage may be insuf ficient, for
ex ample.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Drive on carefully and, on a suitable stre tch of road, make some
slight steering mo vements at a speed abo ve20 km/h. #
Che ckwhe ther the display message has disappeared and ESP ®
is operational.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y. 280
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Front-passenger airbag
disabled See Owner's
Manual *T
he front passenger airbag is disabled while theve hicle is in motion
ev en though an adult or a person with a cor responding build is
occupying the front passenger seat.
If additional forc es are applied tothe seat or the front passenger is
not sitting on the seat sur face properl y (/page 33), thewe ight the
sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor even fata l injury when the front
passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed
in theev ent of an accident and cann otper form its intended pro‐
te ctive function.
A person in the front passenger seat could then, forex ample,
come into con tact with th eve hicle interior, especially if the per‐
son is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo th
before and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Secu retheve hicle against rolling away. #
Ensu rethat no objects ha vebecome trapped beneath the front
passenger seat. #
Switch off the ignition. #
The front passenger must get out of theve hicle. #
Make sure that the front passenger seat is unoccupied, close
th e front passenger door and switch on the ignition. #
Obser vethePA SSENGER AIRB AGOFF indicator lamp on the
centre console and the display messages. #
With th e seat unoccupied and the ignition switched on, check
th efo llowing:
R The PASSENGER AIRB AGOFF indicator lamp must light up
continuously. If the indicator lamp is lit, the automatic front
passenger airbag actuation has disabled the front passenger
airbag (/ page 33).
R The display must not show the messages Front-passenger
airbag enabled See Owner's Manual orFront-passenger air-
bag disabled See Owner's Manual . #
Waitfor at least one minute until the necessary sy stem checks
ha ve been comple ted. #
Ensure that the display does not show either of the two display
messages about the front passenger airbag.
If th ese conditions are met, the front passenger seat can be occu‐
pied again.
If th ese conditions are not met, the automatic front passenger air‐
bag actuation is malfunctioning. #
Consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning and indicator lamps 281