2021 MERCEDES-BENZ S-CLASS SALOON LONG service indicator

When handling
touch-sensitive user inter face sur-
fa ces, obser vethefo llowing points toavo id prob-
lems operating:
R Do not a1x stic kers or similar objects on the
sur faces
R Keep the sur faces pr otected from moisture
and wet conditions
R Keep the sur faces free of dust and dirt
Some touch-sensitive control elements ha ve a
symbol and integ rated indicator lamps. When
operating, make sure topress on the symbol of
th e control element. Mer
Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-demand f
he on-demand f eature
eatureYo
u can also activate various functions (on-
demand feature) subsequently via Mercedes me
aTer pur chasing your vehicle.
Information is available at any Mercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eature using Mer
e using Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has GPS reception.
R The vehicle is lin kedto the Mercedes me user
account.
Or
Or der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addth e desired on-demand feature forthe
ve hicle tothe shopping bask etinthe
Mercedes me Store. #
Comple tethe order.
The on-demand feature is activated when
operating theve hicle.
Speeding up activ
Speeding up activ ation
ation #
Switch theve hicle o. and lock it. #
ATer about 2 minutes, unlock theve hicle and
switch on theve hicle.
The on-demand feature has been activated.
Fo r some features, a noti/cation also appears
in theve hicle's multimedia system.
If th e activation was not successful, repeat the
process. Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury duetomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. 26
26
General no
tes

#
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable.
Mercedes-Benz thoroughly tests these
original charging cables forth eir suitabil-
ity for high-voltage charging of your vehi-
cle. Pur chase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere. #
Check the maximum charging cur rent
using thech arging capacity shown in the
driver's displa y. The
charging cable supplied is set toa countr y-
speci/c maximum charging cur rent value. When
ch arging abroad, the maximum value may exceed
th e permitted value forth at countr y. #
Before charging at a mains soc ket, ha vethe
maximum permissible charging cur rent forthe
re leva nt mains soc ket or the building inspec-
te dby aqu ali/ed elect rician. #
When abroad, obser vethe count ry-speci/c
la ws when charging. If
yo u ha vequestions concerning thech arging
cur rent or if there is a malfunction, please contact
a quali/ed specialist workshop. Ov Ov
er
ervie
vie w of t
w of t he c
he char
harging cable contr
ging cable contr ol panel
ol panel The
charging cable cont rol panel sho ws the cur-
re nt status of thech arging process. 1
Supply voltage indicator
2 Charging process indicator
3 Temp erature monitor indicator
4 Safety sy stem indicator Suppl
Suppl
y v
y volt
oltag
age indicat
e indicat or
or1
1 Display
Display
Meaning
Meaning
Lights up whit eThe supplyvoltage is
connected. Char
Char
ging pr
ging pr ocess indicat
ocess indicat or
or2
2 Display
Display
Meaning
Meaning
Flashes green The high-voltage bat-
tery isch arging. Driving and parking
247
247

This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select Call later aTerthe service mes-
sage appears, the message is hidden and
re appears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 400).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww
w.mercedes.me
T T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
If yo u initiate a service call using Mercedes me,
data is transfer redto enable targeted advice and
an e1cient service.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transfer only
occurs if the cor responding Mercedes me
connect service is not activated.
Dat Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data MBUX multimedia system
403 403

If a call is made aTer automatic accident or break-
down de
tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle Dat Dat
a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e activ
e activ at
ated
ed
Only if there specti veservice is activated will
additional incident-speci/c data be transmit ted in
th e second stage toenable an optimal service.
An ove rview of the data transfer red is contained
in the data pr otection information forthe
Mercedes me connect services. You can /nd
th ese in your Mercedes me user account.
Dat
Dat a pr
a pr ocessing
ocessing
The data transmitted within the scope of the call
is dele ted from the processing system aTer the
call is /nished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-speci/c data is processed and stored
in the Mercedes-Benz Customer Centre and, if
re qu ired toprocess the incident, forw arded tothe
service partner authorised bythe Mercedes-Benz
Customer Centre. Take note of the data pr otec-
tion information on the Mercedes me Internet
page https://www.mercedes.me or in there cor-
ded message immediately aTer calling the
Mercedes-Benz Customer Centre. %
The recorded message is not available in
ev ery countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation on Mer
mation on Mer cedes me connect
cedes me connect
% Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y.
Mercedes me connect consists of multiple ser v-
ices.
Yo u can use thefo llowing services via the multi-
media system and theove rhead control panel, for
ex ample:
R Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system)
R Mercedes-Benz emer gency call system (auto-
matic emerg ency call and SOS button)
The Mercedes me connect Accident and Break-
down Management and the Mercedes-Benz emer- 404 404
MBUX multimedia system

&
W
WARNI NG
ARNI NGRisk of explosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assis tance. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGRisk of explosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th e indicator/warning lamps in the inst rument
cluster do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has frozen. In
this case you may neither jump-start theve hi-
cle nor charge the batter y.
The service life of a bat tery that has been thawed
may be dramatically shor tened. The starting char-
acteristics may be impaired, especially at low
te mp eratures.
It is recommended that you ha veath awe d battery
ch ecked at a quali/ed specialist workshop.
Plug-in h Plug-in h ybr
ybrid
id
If yo ur vehicle has been star ted with starting
assistance, it may not be possible touse the elec-
tric drive for appr oximately 30 minutes.
St arting assis tance is not considered tobe a nor-
mal operating condition.
All v All v ehicles
ehicles
* NO
NOTE
TEDamage caused bynume rous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting assis-
ta nce and when charging the batter y:
R Only use undamaged jump lead/charging
cables with a su1cient cross-section and
insulated term inal clamps.
R Non-insulated parts of thete rm inal clamps
must not come into contact with other me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-start connec-
tion point.
R The jump lead/charging cable must not come
into contact with any parts which may mo ve
when the engine is running.
R Always make sure that nei ther you nor the bat-
te ry is electros tatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean overth e batter y. Breakdow
n assistance
447 447

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction Inf
Inf
or
ormation about displa
mation about displa y messag
y messages
es
Display messages appear on the driver displa y.
Display messages with graphical symbols are sim-
pli/ed in the Owner's Manual and may di.er from
th e symbols on the driver displa y.The driver dis-
play sh ows high-priority display messages in red.
Cer tain display message s are accompanied by a
wa rning tone.
Please act in accordance with the display mes-
sages and follow the additional no tes in the Own-
er's Manual.
Fo r some display messages, symbols will also be
shown:
R Õ Further information
R ¨ Hide displ aymessage
Wi th th e leT-hand Touch Control, you can select
th ere specti vesymbol byswiping tothe leT or
ri ght. Pressing Õdispla ysfur ther information on
th e central displa y.Press the¨ symbol tohide
th e display message. Yo
u can hide lo w-priority display messages by
pressing the back button Gorthe leT-hand
To uch Control. The display message s willthen be
stored in the message memor y.
Re ctify the cause of a display message as quickly
as possible.
High-priority display message s cannotbe hidden.
The driver display will show these display mes-
sages continuously until the cause of the display
message has been recti/ed.
Calling up sav Calling up sav ed displa
ed display messag
y messag es
es
Driver's displa y:
4 Service
The Message memory: XX message appears in
th e driver's displa y. #
Scroll thro ugh the display messages byswip-
ing upwards or down wards on the leT-hand
To uch Control. #
T
To e
o e xit t
xit t he display
he display :
:press back button G. Display message
s andwarning/indicator lamps
495
495

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button attached tothe
ch arging station or the emer gency call numbers.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning. Display messages and
warning/indicator lamps
509 509

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Reduced drive system per-
formance See Owner's
Manual *T
he drive system switches toemer gency ope ration mode due toa malfunction. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re.
Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
511 511