2021 MERCEDES-BENZ S-CLASS SALOON LONG service

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All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
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the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
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deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank y
Thank y
ou f
ou for buying Mer
or buying Mer cedes-Benz
cedes-Benz
Before you /r stdrive o., read this operator's
manual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat-
ing lifespan of theve hicle, follow the inst ructions
and warning notices in this operator's manual.
Disregarding them may lead todamage tothe
ve hicle or injury topeople.
The standard equipment and product description
of your vehicle may vary and depends on thefo l-
lowing factors:
R Model
R Order
R National version
R Availability
Yo ur vehicle may therefore di.er, in individual
cases, from that shown in the descriptions and
illust rations.
The illustrations in this operator's manual show a
leT-hand drive vehicle. On right-hand-d rive ve hi-
cles, the la yout of car parts and control elements
di.ers accordingl y. Mercedes-Benz is constantly de
veloping its vehi-
cles fu rther.
Mercedes-Benz therefore reser vesth eright to
introduce changes in thefo llowing areas:
R Design
R Equipment
R Tech nical features
The following documents are integ ral parts of the
ve hicle:
R Digital operator's manual
R Printed operator's manual
R Service booklet
R Equipment-dependent supplements
R Supplementary documents
Ke ep these documents in theve hicle at all times.
Ensu rethat all documents are in theve hicle or
passed on in theeve nt of sale or rental.
2235841610Z102
2235841610Z102

Light and sight
Light and sight
............................................ 169 169
Exterior lighting ........................................... 169
Interior lighting ............................................ 178
Wi ndsc reen wipers and windscreen
wa sher system ............................................ 181
Mir rors ........................................................ 184
Area permeable toradio waves on the
windscreen ................................................ .187
Inf rare d-re0ective windscreen function ........ 188 Climat Climat
e contr
e contr ol
ol........................................... 189 189
Overview of climate control systems ............ 189
Operating the climate control system .......... 191 Dr Dr
iving and par
iving and par king
king..................................... 208 208
Driving ........................................................2 08
DY NAMIC SELECT button ........................... .226
Au tomatic transmission .............................. .231
Fu nction of the 4MATIC ...............................2 35
Re fuelling .................................................... 235
Charging the high-voltage battery (plug-in
hy brid) ........................................................ 241
Pa rking .......................................................2 58
Driving and driving saf ety sy stems ............... 266 Tr
ailer hitch ................................................ .336
Bicycle rack function ................................... 342
Ve hicle towing instructions .......................... 344 Dr
Dr
iv
iver displa
er displa y
y............................................. .345
345
No tes on the driver's display ....................... 345
No tes on the 3D driver's display .................. 345
Operating the driver's display ...................... 345
Driver display menus ................................... 346
Head-up display .......................................... 348
Ve hicles with a 48 V on-board elect rical
system ........................................................ 352
Fu nction of the po wer me ter ........................ 352
Overview of status displa yson the driver's
display ........................................................3 52 MBUX V MBUX V
oice Assist
oice Assist ant
ant................................. 354 354
No tes on operating saf ety .......................... .354
Operation .................................................... 354
Using MBUX Voice Assistant e.ectively .......3 56
Essential voice commands .......................... 357 MBUX multimedia syst MBUX multimedia syst
em
em............................ 361 361
Overview and operation ...............................3 61
System settings .......................................... 382
Plug-in hybrid settings ................................ .387
Na vigation and tra1c .................................. 388
Te lephone ................................................... 397
Mercedes me app ....................................... 400
Mercedes-Benz emer gency call system ....... 409
Ra dio, media & TV....................................... 416
Sound settings ............................................ 422 Maint Maint
enance and car
enance and car e
e................................. 423 423
ASS YST PLUS service inter val display .......... 423
Engine compartment ................................... 424
Cleaning and care ....................................... 429 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 437 437
Emer gency .................................................. 437
Flat tyre ...................................................... 439
Battery (vehicle) .......................................... 444
To w- starting or towing away ........................ 450
Electrical fuses ............................................ 457 Contents
3 3

Pr
ot
Pr otection of t
ection of t he en
he envir
vironment
onment
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage due tooperating conditions and
personal driving st yle The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi-
ro nment. Please obser vethefo llowing recom-
mendations on operating conditions and per-
sonal driving styl e.
Oper Oper ating conditions:
ating conditions: #
Make sure that the tyre pressure is cor-
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no lon-
ge r need them). #
Adhere tothe service inter vals.
A regula rly serviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop.
P
P er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Do not depress the accelerator pedal
when starting the engine. #
Do not warm uptheve hicle while sta-
tionar y. #
Drive carefully and maintain a suitable
distance from theve hicle in front. #
Avoid frequent, sudden acceleration and
braking. #
Change gear in good time and use each
ge ar only up toÔ of its maximum
engine speed. #
Switch o. theve hicle in stationary traf-
fi c, e.g. byusing the ECO start/s top
function. #
Drive in a fuel-e1cient manner. Obse rve
th e ECO display for an economical driv-
ing style. Plug-in h Plug-in h
ybr
ybrid
id
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byirre sponsible disposal
of the high-voltage battery A high-voltage battery contains materials
which are harmful
tothe environment. #
Dispose of faulty high-voltage batteries
at a quali/ed specialist workshop. T T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e vehicles
ehicles
EU countr
EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-fri endly disposal in
accordance with the European Union (EU) End-of-
Life Vehicles Directi ve.
A network of vehicle take -back points and dis-
mantlers has been established foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
cont ribution toclosing there cycling circle and
conserving resources. Gene
ral no tes
23
23

This is
the case in thefo llowing situations:
R The vehicle type is di.erent from that for
which theve hicle's general opera ting permit
wa sgr anted.
R Other road users could be endangered.
R The exhaust gas or noise le velget swo rse.
Alw ays specify theve hicle identi/cation number
(VIN) (/ page 480) when ordering Mercedes-
Benz Genuine Parts. Owner's Manual
Owner's Manual
This Owner's Manual and the Digital Owner's
Manual in theve hicle describe thefo llowing mod-
els and the standard and special equipment for
yo ur vehicle:
R The models and the standard and special
equipment available at the time of this Own-
er's Manual going topress.
R The models and the standard and special
equipment only available in cer tain countries. R
The models and the standard and special
equipment, which will only be available at a
later date.
No tethat your vehicle may not be /tted with all
fe atures described. This is also the case for sys-
te ms releva nt tosaf ety. Therefore, the equipment
on your vehicle may di.er from that in the
descriptions and illustrations.
The original pur chase ag reement foryo ur vehicle
contains a list of the equipment in your vehicle at
th e time of deliver y.
Should you ha veany questions concerning equip-
ment and operation, please consult a Mercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentary documents and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. T T
ouc
ouc h-sensitiv
h-sensitiv e contr
e controls
ols
In addition tocon ventional switches and buttons,
yo ur vehicle is equipped with touch-sensitive con-
trols. These are located in
thefo llowing areas of your
ve hicle:
R Roof and door control panel
R Climate control
R Steering wheel
R MBUX multimedia system
The controls ha vetouch-sensitive user inter face
sur faces. The sur faces are cont rolled bypressing
or swiping toadjust settings or totrigger func-
tions, forex ample.
In the area of theto uchscreen, you also receive
haptic feedback in thefo rm of a pulse or a vibra-
tion, or the sur face st ructure changes on the
to uch-sensitive user inter face sur face, forex am-
ple.
Yo ure ceive haptic feedback in thefo llowing situa-
tions, forex ample:
R When pressing a but ton on the user inter face
sur face
R When scrolling in a list or table
R When reaching a new area on the user inter-
fa ce sur face, e.g. a pop-up window Gene
ral no tes
25 25

When handling
touch-sensitive user inter face sur-
fa ces, obser vethefo llowing points toavo id prob-
lems operating:
R Do not a1x stic kers or similar objects on the
sur faces
R Keep the sur faces pr otected from moisture
and wet conditions
R Keep the sur faces free of dust and dirt
Some touch-sensitive control elements ha ve a
symbol and integ rated indicator lamps. When
operating, make sure topress on the symbol of
th e control element. Mer
Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-demand f
he on-demand f eature
eatureYo
u can also activate various functions (on-
demand feature) subsequently via Mercedes me
aTer pur chasing your vehicle.
Information is available at any Mercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eature using Mer
e using Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has GPS reception.
R The vehicle is lin kedto the Mercedes me user
account.
Or
Or der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addth e desired on-demand feature forthe
ve hicle tothe shopping bask etinthe
Mercedes me Store. #
Comple tethe order.
The on-demand feature is activated when
operating theve hicle.
Speeding up activ
Speeding up activ ation
ation #
Switch theve hicle o. and lock it. #
ATer about 2 minutes, unlock theve hicle and
switch on theve hicle.
The on-demand feature has been activated.
Fo r some features, a noti/cation also appears
in theve hicle's multimedia system.
If th e activation was not successful, repeat the
process. Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury duetomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. 26
26
General no
tes

Ve
hicles with a 48 V on-board elect rical system
contain high voltage components. These compo-
nents are mar ked with a high voltage label: All
workon high voltage components must be car-
ri ed out at a quali/ed specialist workshop. Declar
Declar
ations of conf
ations of conf or
ormity and not
mity and not es on dr
es on driving
iving
in
in di.er
di.er ent
entcountr
countr ies
ies Electr
Electr
omagne
omagne tic com
tic compatibility
patibility The elect
romagnetic compatibility of theve hicle
components has been checked and certi/ed
according tothe cur rently valid version of Regula-
tion UN-R 10. v
v
ehicle inst
ehicle inst alled r
alled radio com
adio com ponents
ponents Onl
Onl
y f
y for EU and EFT
or EU and EFT A countr
A countries and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ation of
ation of
conf
conf or
ormity:
mity: The
following information applies toall wireless
components of theve hicle and of the information
systems and communication devices integ rated in
th eve hicle:
The manu facturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directi ve2014/53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service centre.
F F or t
or t he U
he Unit nited Kingdom onl y:
ed Kingdom onl y: The
following information applies toall wireless
components of theve hicle and of the information General no
tes
29
29

F
F
or R
or R ussia onl y:
ussia onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
F F or Ukr
or Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that the
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
W W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile com-
munication cars byMercedes-Benz make use of
th efo llowing automotive radio applications.
W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz General no
tes
31
31