2021 MERCEDES-BENZ S-CLASS SALOON LONG transmission

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and t
em and the 112 emerg
he 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide on the 112 emer gency call system (EU eCall) onl y,then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 emerg ency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz emerg ency call system arethe
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz emerg ency call systemforth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 410 410
MBUX multimedia system

R
ATer an automatical lyinitiated emer gency
stop byActive Emer gency Stop Assist
The emer gency call has been made:
R Avo ice connection is established with the
emer gency call centre.
R A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theov erhead control panel
0ashes until the emer gency call is /nished.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and/or the police tothe acci-
dent site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual emerg
ing a manual emerg ency call
ency call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 400).
or #
T
To use v
o use v oice contr
oice contr ol:
ol:use thevo ice commands
of the MBUX Voice Assistant.
The emer gency call has been made:
R Avo ice connection is established with an
emer gency call centre.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and the police tothe accident
site.
R A message with accident data is transmitted
tothe emer gency call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone. Emerg Emerg
ency call syst
ency call syst em dat
em data tr
a transmission
ansmission Fo
r bo th th e Mercedes-Benz emer gency call sys-
te m as well as the 112 emer gency call system (EU
eCall) data is transfe rred tothe Mercedes-Benz
emer gency call centre or the public emer gency
services call centre.
Depending on the emer gency call system
(/ page 409) activated di.erent data is transmit-
te dto the appropriate emer gency call centre. 412 412
MBUX multimedia system

Obser
vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch.
R V
Vehicles wit
ehicles wit h a pe
h a petr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery Pr
Pr
epar
epar ing f
ing for st
or st ar
arting assist
ting assist ance/t
ance/the c
he char
harging
ging
pr
pr ocess
ocess #
Secure theve hicle byapplying the electric
parking brake. #
ShiT the transmission toposition j. #
Switch o. theve hicle and all elect rical con-
sumers. #
Open the bonnet. #
Open co ver1. #
Slide pr otective co ver2 of POSITIVE contact
3 onthe jump-start connection point in the
direction of the ar row. S
S
t
tar
ar ting assist
ting assist ance
ance #
Connect the POSITIVE contacts of theve hi-
cles with the jump lead. Start with your own
ve hicle /rst. #
Start the engine of the donor vehicle and run
it at idling speed. #
Connect the negative term inal of the donor
battery toear thpoint of your vehicle 4using 448
448
Breakdown assis
tance

R
the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
% Ifth e transmission cannot be shiTed toposi-
tion iorthe driver's display in the inst ru-
ment clus ter does not show anything, ha ve
th eve hicle transpor ted (/ page 453). A tow-
ing vehicle with liTing equipment is requ ired
fo rve hicle transpor tation.
* N
NOOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
we ight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 480). #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . #
Fitth eto wing eye (/ page 456). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
V
Vehicles wit
ehicles wit hto
h to w bar:
w bar: you can also attach the
to w bar tothe trailer hitch. #
Deactivate the automatic locking mechanism . #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 116). #
Deactivate Active Brake Assist (/ page 294). #
ShiT the transmission toposition i. #
Release the electric parking brake. 452
452
Breakdown assistance

&
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 345).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d.
Plug-in h
Plug-in h ybr
ybrid:
id:transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
If necessar y,set the system language
(/ page 386). #
Obser vethe no tes on towing away
( / page 451). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V
Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 210). #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 448).
* N
NOOTE
TE Possible damage totheve hicle
when loading or unloading When loading or unloading,
theve hicle must
be raised totransport le vel.
If th e transport settings are not shown or the
Vehicle not ready for loading messageis dis-
pla yed, theve hicle may not be loaded or
unloaded. Breakdown assis
tance
453
453

%
Ifth eve hicle is raised totransport le vel,the
transport settings will continue tobe shown
ev en aTer a restart. Operation of the driver's
display is meanwhile restric ted.
When theve hicle is at transport le vel, it is lo wered
again in thefo llowing situations:
R When driven faster than 40 km/h.
R The 12 V battery is dischar ged. The
vehicle is adjusted tothe height of the last
active le vel.
T
T r
ranspor
anspor ting t
ting the v
he vehicle
ehicle #
Load theve hicle onto the transpor ter. #
ShiT the transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Switch o. theve hicle and the po wer suppl y. #
Only secure theve hicle bythe wheels.
4MA
4MA TIC v
TIC v ehicles
ehicles #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
N
NOOTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. U
Unloading t
nloading t he v
he vehicle
ehicle #
Make sure that theve hicle is raised totrans-
port le vel before unloading (/ page 453).
Low
Low er
ering t
ing t he v
he vehicle
ehicle aTer
aTerunloading
unloading #
Switch on the po wer suppl y. #
Start theve hicle. #
Swipe upward in the transport settings to
select Standard level and pressa.
The vehicle is adjusted tothe height of the last
active le vel and theLowering vehicle message
is displa yed. #
ATer theve hicle has been lo wered, press the
G button for at least two seconds.
The transport settings are closed. Breakdown assistance
455
455

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is located under the boot 0oor.
Depending on theve hicle equipment, theto wing
ey e may be located at ano ther position in the
boot. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle (emerg
ehicle (emerg ency engine st
ency engine st ar
art)
t) *
N
NOOTE
TE Damage tothe automatic transmis-
sion due to tow-starting To
w- starting theve hicle can damage the auto-
matic transmission. #
Do not tow- start theve hicle. #
Do not tow- start theve hicle. 456
456
Breakdown assis
tance

Pr
Pr
epar
epar ing t
ing the v
he vehicle f
ehicle f or a wheel c
or a wheel c hange
hange R
R
eq
eq uir
uir ements:
ements:
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
gr ound.
R The requ ired tyre-change tool kit is available.
% Ifyo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a quali/ed specialist
wo rkshop to/nd out about sui table tools. #
Apply the electric parking brake manuall y.#
Movethe front wheels tothe straight-ahead
position. #
ShiT the transmission toposition j. #
V
Vehicles wit
ehicles wit h lev
h level contr
el contr ol syst
ol system:
em:setthe nor-
mal vehicle le vel (/ page 305). #
Switch o. theve hicle. #
Make sure that theve hicle cann otbe star ted. #
Place choc ks orother suitable items under the
front and rear of the wheel that is diagonal ly
opposite the wheel you wish tochange. #
Remo vethe hub cap if necessary
(/ page 470). #
Raise theve hicle (/ page 471). R
R
emo
emo ving and
ving and /tting
/ttingt
the wheel tr
he wheel tr im/hub caps
im/hub caps R
R
eq
eq uir
uir ements:
ements:
R The vehicle is prepared for a wheel change
(/ page 470). Aluminium hub cap
Aluminium hub cap #
T
To r
o r emov
emov e:
e:position soc ket2 from the tyre-
ch ange tool kit on hub cap 1. #
Position wheel spanner 3on soc ket2. #
Using wheel spanner 3, turn hub cap1
anti-clockwise and remo veit. #
T
To
o /t:
/t: follow the inst ructions abo veinreve rse
order.
% Speci/ed
Speci/ed tight
tightening t
ening t orq
orque:ue: 25 Nm. 470
470
Wheels and tyres