2021 MERCEDES-BENZ S-CLASS SALOON LONG phone

#
During the dialogue, say From the beginning
again.
The MBUX Voice Assistant jumps tothe high-
est dialogue le vel.
N N a
avig
vig ating in t
ating in t he selection list
he selection list
If a voice command does not achie vea clear
re sult, a selection list is shown. #
Say the line number or the content toselect
an ent ryor tohave further de tails shown. #
Say Next page orPrevious page tobrow se
th e selection list.
Calling up help
Calling up help #
F
For inf
or inf or
ormation about t
mation about t he MBUX V
he MBUX Voice Assis-
oice Assis-
t
t ant
ant: :say Hey Mercedes, what can you do? .#
Curr
Curr ent application:
ent application: sayHelp.
Yo u will receive suggestions and information
about operation of the MBUX Voice Assistant
fo rth e cur rent application. #
Speci/c
Speci/c function:
function: call upthevo ice command
fo rth ere qu ired function, forex ample with
Hey Mercedes, I need help with radio. . #
Digit
Digit al Owner's Manual:
al Owner's Manual: sayShow me the
Owner's Manual.
The full extent of the Digital Operator's Manual
is available on the central display when the
ve hicle is stationar y. Ov Ov
er
ervie
vie w of t
w of t he oper
he oper able functions of t
able functions of t he MBUX
he MBUX
V
V oice Assist
oice Assist ant
ant Yo
u can use the MBUX Voice Assistant tooperate
th efo llowing functions depending on theve hicle
equipment:
R Telephone
R Text message and e-mail
R Navigation
R Radio and media
R Vehicle functions
R Online functions
Fu ll functionality of thevo ice control system is
only available foryo u with activation of online
vo ice control (/ page 355). N No
ot
tes on t
es on t he languag
he languag e se
e setting
tting Yo
u can change the language of the MBUX Voice
Assistant via the system language settings
(/ page 386). If the set system language is not
suppor tedby the MBUX Voice Assistant, English
will be selected. Se
Se
tting functions of MBUX V
tting functions of MBUX V oice Assist
oice Assistant using
ant using
t
t he multimedia syst
he multimedia syst em
em Multimedia system:
4 © 5
Settings 5
System
5 Intelligent assistants
Switc
Switc hing v
hing v oice activ
oice activ ation of MBUX V
ation of MBUX V oice Assis-
oice Assis-
t
t ant on or
ant on or o.
o.
% Forve hicles with driver camera or MBUX Inte-
ri or Assistant, the MBUX Voice Assistant can
be switched on or o. in the Intelligent Assis-
ta nts menu. #
Select Hey Mercedes .
When the function is active, theHey
Mercedes voice command can activate the
dialogue. MBUX
Voice Assistant
355
355

Switc
Switc
hing dir
hing dir ect commands on or
ect commands on or o.
o.#
Select ´. #
Switch Direct commands on or o..
If th e function is active, some commands can
be used without Hey Mercedes,forex ample
Next track .
Switc
Switc hing v
hing v oice activ
oice activ ation f
ation for individual seats on
or individual seats on
or
or o.
o. #
Select ´. #
Switch the function forth e desired seats on or
o..
Switc
Switc hing v
hing v oice int
oice int err
errup
uption on or
tion on or o.
o. #
Select Further settings. #
Select Voice barge-in.
If th e function is active, a command can be
interjected during voice output of the system.
Switc
Switc hing pr
hing pr oactivity on or
oactivity on or o.
o.#
Select Further settings. #
Select the desired situation, e.g. Activate
your profile orDon't forget your phone.
When the function is active, theVo ice Assis-
ta nt proactively pr ovides information in spe-
ci/c situations.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating online v
ating online voice contr
oice control
ol
% Online voice control is activated at thefa c-
to ry. #
Select Online recognition. #
Activate or deactivate the function.
If th e function is activated and a Mercedes me
user account is linked totheve hicle, addi-
tional results are available thro ugh the pr ovi-
sion of extern al information, e.g. information
on POIs. By clicking the symbol in the blue
wa ve, more information about the online voice
control can be displa yed.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating cont
ating contacts f
acts for online use
or online use #
Select Contact upload for online recognition.
When the function is active, contacts will be
fo und more easily and accurately using voice
input. Using MBUX V
Using MBUX V
oice Assist
oice Assistant
ante.ectiv
e.ectiv ely
ely N
No
ot
tes on op
es on op timum use of MBUX V
timum use of MBUX V oice Assist
oice Assistant
ant R
The MBUX Voice Assistant is operational half a
minute aTer switching on theve hicle and can
be operated from all seats, depending on the
equipment installed. The system recognises
from which seat the command was spoken
and per form s actions according tothe seat
position.
R If a dialogue has been ended, the MBUX Voice
Assistant continues tobe active, as long as
th e blue wave is shown in the multimedia sys-
te m. You can say ano ther voice command
without saying Hey Mercedes.
R Using the direct command Change language
to English, the system language can be
ch anged toEnglish without Hey Mercedes.
Direct commands must be activated forth is.
R If a user pro/le has been stored and is active,
the MBUX Voice Assistant can make sugges-
tions based on the habits of the user If the
vo ice commands are not clear, the system 356 356
MBUX
Voice Assistant

selects an action. The action can be cor
rected
with a new voice command.
Say Hey Mercedes, load my personal profile ,
to activate the pro/le. The user's voice must
/rst be learned bythe system and assigned to
a pro/le.
Fu rther information on user pro/les .
R With th e MBUX Voice Assistant, incoming calls
can be accep ted or rejec ted without theke y-
wo rdHey Mercedes. Inf Inf
or
ormation on t
mation on t he online V
he online Voice Assist
oice Assistant
ant The online
voice control facilitates recognition
and thanks toextern al information makes addi-
tional results available.
Therefore, Mercedes-Benz recommends that you
activate online voice control (/ page 355).
Yo u will need a Mercedes me user account for
th is. If you do not yethave a user account you
ha ve tocreate one and connect it with your vehi-
cle . Then call up
your Mercedes me user account. The
Mercedes me services are shown and can be acti-
va ted .
By clicking on the symbols displa yed in the blue
wa ve, fu rther information on the online status is
displa yed.
When online voice control is active, additional
functions are available such as:
R Weather
R Gene ral kno wledge
R Public holida ysand school holid ays
R Sma rthome
R Messages
R Time, date and time zones
R Pocket and cur rency calculator
R Football results and /xture lists
R Share prices
R Calendar
R ChitChat
R Horoscope
R Geo Quiz %
The availability of these functions is country
and equipment-dependent.
% Text content is take n from Wikipedia in
accordance with the CC BY-SA 3.0 licence. Essential v Essential v
oice commands
oice commands N
No
ot
tes on t
es on t he v
he voice commands
oice commands It is not necessary
touse exact voice commands
to call up a speci/c function. The MBUX Voice
Assistant also understands you when you use your
colloquial speech. Some examples are lis ted
belo w.For some languages ho weverth ese exam-
ples are only available toa limi tedex tent.
Examples of voice commands:
R Navigation (/ page 358)
R Telephone (/ page 358)
R Radio and TV (/page 358)
R Media pla yer (/ page 358)
R Messages (/ page 359)
R Vehicle functions (/ page 359)
R Online functions (/ page 359) MBUX
Voice Assistant
357
357

Ex
Ex
am
am ples of na
ples of na vig
vigation v
ation v oice commands
oice commands Yo
u can operate the navigation system using the
MBUX Voice Assistant. The following list o.ers
just a small selection of the possible navigation
commands. You will receive additional sugges-
tions if you say Help for navigation.
R Drive me home.
R Where is the nearest service station?
R Is there a service area along the route?
R Set Alton Towers as intermediate destina-
tion.
R Cancel the route guidance.
R Show my last destination.
R I want to buy juice.
R Search for an Asian restaurant, but not Japa-
nese, in South London. Ex Ex
am
am ples of t
ples of t elephone v
elephone v oice commands
oice commands Yo
u can operate phones connected with MBUX
multimedia system the using the MBUX Voice
Assistant. The following list o.ers just a small
selection of the possible telephone commands. Yo
u will receive additional suggestions if you say
Help for phone.
R Call Peter Miller on the mobile phone.
R Dial 0711 17 0.
R Call my father.
R Accept call
R Reject call
R Search for the contact Peter Miller.
R Switch to address book
R Show me the incoming calls.
R Switch the phone Ex
Ex
am
am ples of r
ples of r adio and T
adio and T V v
V voice commands
oice commands Depending on
theve hicle equipment, you can
operate thera dio and TVusing the MBUX Voice
Assistant. The following list o.ers just a small
selection of the possible radio or TVvoice com-
mands. You will receive additional suggestions if
yo u say Help for radio orHelp for TV.
R Play the Heart FM radio station.
R Next station. R
Previous station.
R Show me the list of radio stations
R Save the station
R What am I listening to? Ex
Ex
am
am ples of media v
ples of media v oice commands
oice commands Yo
u can operate connected media sources and
online music using the MBUX Voice Assistant. The
fo llowing list o.ers just a small selection of the
possible media voice commands. You will receive
additional suggestions if you say Help for media
or Help for player.
R Play Michael Jackson.
R Play "Yellow Submarine' by the Beatles.
R Next track.
R Previous track.
R Play similar track.
R Repeat this track.
R Switch on random playback.
R Mute the music.
R Switch to USB. 358
358
MBUX
Voice Assistant

a
Switches sound on or o.
ø Adjusts thevo lume
Fu rther operating options:
R Conducting a dialogue with the MBUX Voice
Assistant.
R Operating functions contact-free with the
MBUX Interior Assistant.
The interaction then follo ws intelligentl y,reac-
tively or with hand or head mo vements.
R Ifth eve hicle is equipped with a driver camera,
functions can be triggered via "Look &
Answer".
% You can /nd fur ther information about opera-
tion as well as about applications and ser v-
ices in the Digital Owner's Manual.
Anti-t Anti-theT heTprot
pr otection
ection
This device is equipped with tech nical pr ovisions
to protect it against theT. More de tailed informa-
tion about anti-theT pr otection can be obtained at
a quali/ed specialist workshop. Zer
Zer
o Lay
o Lay er
er F
F
unction of t
unction of t he Zer
he Zero Lay
o Layer
er
% Your soTware can be upg raded toa more cur-
re nt version at a later date.
The Zero La yer pr ovides you with dynamic content
from the MBUX multimedia system and is used to
qu ickly access and control the applications you
use. When you select ©onthe central displa y,
th e digital map with the applications appears in
th e lo wer display area. Compared tothe home
screen with a classic menu, the steps requ ired to
call up the applications are reduced. You can
switch between the Zero La yer and the home
screen with a classic menu.
The applications can be hidden from the display
area and shown again.
The Zero La yer pr ovides thefo llowing modules
and applications:
R Navigation module
In theex panded view you can, forex ample,
displ aythero ute overview, switch on the dis-
play of tra1c information and make settings
fo rView (map), Messages & tones, Route.R
Enter tainment (media, radio) and telephone
When the lo wer display area is shown, the
enter tainment sources are alw ays displ ayed.
A mobile phone must be connected tothe
MBUX multimedia system forth e phone tobe
displa yed.
R Active applications
The lo wer display area sho wsan active mas-
sage prog ramme, forex ample.
R Suggestions
Suggestions are displ ayed on the lo wer display
area based on cont ext and your user beha v-
iour. These are, forex ample, dialled phone
numbers, active massage prog rammes or vehi-
cle functions.
R Online voice applications
In the lo wer display area, cont ext-dependent
services that can be executed via voice are
av ailable for direct access.
The applications are /rst displa yed in a reduced
vie w. By tapping on them, you can operate them
or open the associated menu (expanded view). 362 362
MBUX multimedia system

A long press on a suggestion opens a cont
ext
menu in which fur ther functions are available.
The learning function can be switched on and o.
fo rth e options (/ page 379). Ov Ov
er
ervie
vie w of t
w of t he Zer
he Zer o Lay
o Layer
er
Digit
Digit al map and
al map and user
user-speci/c
-speci/c applications (ex
applications (ex am-
am-
ple)
ple) 1
Navigation module (reduced view)
2 Enters a destination
Searches for parking
3 Calls up the Control Centre
4 Status line 5
Calls up user pro/le settings
6 Content sharing menu
7 Telephone
Re quirement for phone: the mobile phone is
connected tothe MBUX multimedia system.
8 Enter tainment sources (media, radio)
9 ©
Press brie0y: sho wsall applications
(/ page 365)
Press and hold: calls up the home screen with
classic menu
A Route monitor
e.g. route list, lane recommendations, 3D
image of the upcoming manoeuvre
The Zero La yer sho ws th e digital map and the
user-speci/c applications.
The following user-speci/c applications are dis-
pla yed in the lo wer display area:
R Suggestions
Requirement: suggestions are activated
(/ page 379)
R Active applications MBUX multimedia system
363 363

e.g. a massage
programme
R Telephone 7
R Enter tainment sources 8
R Online voice applications
The lo wer display area can be hidden and shown
(/ page 365).
Inf
Inf or
ormation about ent
mation about ent ert
ertainment sour
ainment sour ces
ces
Yo u can operate the applications in there duced
view or in the menu (expanded view)
(/ page 365).
Examples: R Control a media source, e.g. pause/pla y,next
trac k,set a station
R Select trac ksfrom the cur rent pla ylist or sta-
tions from the station list
R Select a media source
The media source must be connected tothe
MBUX multimedia system.
Inf Inf or
ormation about t
mation about t he t
he telephone
elephone
To use the functions, the mobile phones must be
connected with the MBUX multimedia system. Re
quirement for suggestions: theCalls & mes-
sages option is activated in the suggestions.
Examples: R Answer a call and calling a missed call
The missed calls are displa yedfo rth e mobile
phones connected tothe MBUX multimedia
system.
R Display contacts and call list and calling a
contact
R Use voice functions
R Suggest contacts
The contacts are suggested forth e mobile
phones connected tothe MBUX multimedia
system. No contacts are suggested forthe
mobile phones that are lin kedto ano ther user
pro/le.
R Write message sto contacts (suggestion)
R Connect a device via the device manager (sug-
ge stion)
Inf Inf or
ormation about activ
mation about activ e applications
e applications
The following functions are available:
R Operating massage prog rammes R
Raising or lo wering theve hicle le vel
Sugg
Sugg es
estions ftions f or comf
or comf or
ort and v
t and v ehicle functions as
ehicle functions as
w
w ell as na
ell as na vig
vigation
ation
Re quirement: theComfort, VehicleandNaviga-
tion options are activated in the suggestions.
R Operating massage programmes
Fo rex ample, the multimedia system suggests
a prog ramme at a cer tain time.
R Opening and closing theta ilgate
Re quirement: theve hicle is equipped with
boot lid con venience closing.
R Opening and closing the comfort doors
Re quirement: theve hicle is equipped with
comfort doors .
R Setting theve hicle le vel
R Making heating settings
R Activating/deactivating Parking Assist
PA RKTRONIC
R Selecting pr evious destinations and destina-
tions from favo urites 364
364
MBUX multimedia system

7
Calls up applications
8 Quic k-access toapplication
9 Global menu
G Calls up pr evious menu
© Calls up the home screen
û Prev ious track or pr evious radio station
ü Next track or next radio station
% During a telephone call, the call duration is
displa yed in global menu 9.
In the image, the applications are ar ranged as a
ca rousel. Pressing and holding on ©arranges
th e applications in a grid. This presentation is also
used bya smartphone, forex ample.
The following functions are called up in the Con-
trol Center:
R Noti/cations Centre
R Content sharing menu
R Favourites
R Vehicle quick- access Cont Cont
ent shar
ent shar ing menu in t
ing menu in t he Contr
he Control Cent
ol Center
er Example: showing displ
ays
1 Calls up a menu
2 Central display with active content (co ver dis-
play)
3 Displa ysanimation for content sharing
4 Ä Bluetooth ®
headphones connected to
th eright rear displ ay 5
Rear displ ays with active content (co ver dis-
play)
6 MBUX rear tablet
To share content, drag a displ ayand drop it over
ano ther displa y.
To cont rol media playbac k,tap a displa y. Oper
Oper
ating t
ating t he MBUX multimedia syst
he MBUX multimedia syst em
em Using T
Using T
ouc
ouch Contr
h Contr ol
ol 1
© Shows th e home screen
2 Touch Control 368
368
MBUX multimedia system