2021 MERCEDES-BENZ S-CLASS SALOON LONG towing

Otherwise,
gases or battery acid could
escape.
R Make sure that de tach able parts are recon-
nected in the same way. T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods (non plug-in h
hods (non plug-in h ybr
ybrid)
id) *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems
(/ page 344).
* N
NOOTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. T
T
o
o wing wit
wing wit h a r
h a raised axle:
aised axle: towing should be per-
fo rm ed byato wing compan y. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No450
450
Breakdown assistance

P
P
er
er mitt
mitt edto
ed towing met
wing met hods (plug-in h
hods (plug-in h ybr
ybrid)
id) Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
* N
NOOTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual.
In thefo llowing situations, only transporting the
ve hicle is permitted:
R the driver's display is not working
R theá Towing not permitted See Owner's
Manual display message appears in the driv-
er's display
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite theá Towing not permitted See Owner's Manual
display message or the display
not working. It must not be towe d fur ther than
50 m with bo thaxles on thegr ound. A towing
speed of 10 km/h must not be exceeded. Be yond
th ese limits, only transporting is permitted.
V
V ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in theve hicle
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in theve hicle
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 450). #
Plug-in hybrid: obser vethe no tes on the per-
mitted towing me thods (/ page 451). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing
actions cannot be per form ed:
R theve hicle cann otbe star ted Breakdow
n assistance
451
451

R
the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
% Ifth e transmission cannot be shiTed toposi-
tion iorthe driver's display in the inst ru-
ment clus ter does not show anything, ha ve
th eve hicle transpor ted (/ page 453). A tow-
ing vehicle with liTing equipment is requ ired
fo rve hicle transpor tation.
* N
NOOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
we ight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 480). #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . #
Fitth eto wing eye (/ page 456). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
V
Vehicles wit
ehicles wit hto
h to w bar:
w bar: you can also attach the
to w bar tothe trailer hitch. #
Deactivate the automatic locking mechanism . #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 116). #
Deactivate Active Brake Assist (/ page 294). #
ShiT the transmission toposition i. #
Release the electric parking brake. 452
452
Breakdown assistance

&
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 345).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d.
Plug-in h
Plug-in h ybr
ybrid:
id:transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
If necessar y,set the system language
(/ page 386). #
Obser vethe no tes on towing away
( / page 451). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V
Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 210). #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 448).
* N
NOOTE
TE Possible damage totheve hicle
when loading or unloading When loading or unloading,
theve hicle must
be raised totransport le vel.
If th e transport settings are not shown or the
Vehicle not ready for loading messageis dis-
pla yed, theve hicle may not be loaded or
unloaded. Breakdown assis
tance
453
453

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is located under the boot 0oor.
Depending on theve hicle equipment, theto wing
ey e may be located at ano ther position in the
boot. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle (emerg
ehicle (emerg ency engine st
ency engine st ar
art)
t) *
N
NOOTE
TE Damage tothe automatic transmis-
sion due to tow-starting To
w- starting theve hicle can damage the auto-
matic transmission. #
Do not tow- start theve hicle. #
Do not tow- start theve hicle. 456
456
Breakdown assis
tance

Char
getime – mode 4 applies todirect cur rent
ch arging from 10% to80% of the usable energy
content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.
The charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 241). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle cent reline The
overhang dimension and fastening points are
va lid for a trailer hitch installed at thefa ctor y.
All v
All v ehicles, ex
ehicles, excep
cep t plug-in h
t plug-in h ybr
ybrid:
id:
Ov
Ov er
erhang dimension leng th
hang dimension length Model
Model
2
2Ov
Over
erhang dimen-
hang dimen-
sion
sion
All model s1 299 mm T
T
o
o wing capacity
wing capacity The
tongue weight is not included in theto wing
capacity.
All v All v ehicles, ex
ehicles, excep
cep t plug-in h
t plug-in h ybr
ybrid:
id:
To
To wing capacity
wing capacity , br
, brak
aked (at a minimum
ed (at a minimum st
starar t-o.
t-o.
gr
gr adeability of 12%)
adeability of 12%) Model
To
Mode lT owing capacity,
wing capacity,
br
brak
ak ed
ed
All model s2 100 kg Te
ch nical data
493
493

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
Pre-entry climate control
via key inoperative High-
voltage battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry climate control cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. Hybr Hybr
id syst
id syst em
em Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
u
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 451).508 508
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
d
Stop Switch off the vehicle *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Performance severely limi-
ted *T
he drive system is outside the normal operating temp erature range, e.g. due toextremely low or high outside temp er-
atures.
The output is se verely re stricted.
Once the operating temp erature of the drive system returns tonormal, the full output will be available again. The dis-
play message will disappear.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (yellow display
message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered.
It is still possible tostart the combustion engine. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
513 513