2021 MERCEDES-BENZ S-CLASS SALOON LONG automatic transmission

Syst
Syst
em limits
em limits
If th e system de tects a malfunction or a system
limit during the manoeuvring or parking proce-
dure, the procedure will be cancelled:
R The vehicle is brought toa standstill.
R Transmission position jis selected and the
electric parking brake is applied automaticall y.
R The vehicle is switched o..
R The vehicle remains loc ked.
If th e parking manoeuvre is cancelled, a cor re-
sponding message is displa yed on the mobile
phone.
Depending on the situation, you can then take
cont rol of the procedure, manoeuvre theve hicle
back tothe starting position or manually take con-
trol of theve hicle.
The system limits of Active Parking Assist apply
(/ page 321).
Cer tain environmental conditions, such as sno w-
fa ll or heavy rain, may lead toa parking space
being measured inaccurately or toconnection
problems with the mobile phone. Only use
Re mo teParking Assist on le vel, high-g rip gr ound. During
the parking procedure, you should not
stand more than appr ox. 3.0 m away from the
ve hicle. Atgre ater dis tances, the procedure will
be inter rupted and a cor responding message will
be displ ayed on the mobile phone. If you mo ve
closer totheve hicle, you will be able tocontinue
th e procedure.
Oper Oper ating R
ating R emot
emote P
e Par
arking Assist
king Assist
R
R eq
equir uir ements:
ements:
Fo rth eRe mo teParking Assist function, you
re qu ire a mobile phone and the cur rent Remo te
Pa rking Assist App foryo ur vehicle type.
% A list of compatible mobile phones can be
found at: https://www.mercedes-benz-
mobile.com/
The following operating systems are suppor ted:
R Android™
R Apple ®
iOS &
W WARNING
ARNING Danger due toinsu1cient view
of theve hicle sur roundings
If yo u manoeuvre, park or exit a parking space
with theve hicle using Remo teParking Assist,
obser vethefo llowing: #
Make sure that you ha vethe best view
possible of theve hicle and theve hicle's
sur roundings. #
Make sure that no persons, animals or
objects are in the path of your vehicle. #
Make sure that you maintain a suitable
distance totheve hicle and that nei ther
yo u nor other road users could be
endangered. #
Beawa reoftheve hicle's sur roundings at
all times and identify possible dangers. #
If necessar y,cancel the parking proce-
dure. No persons or pets are permitted
toremain in the
ve hicle during the parking procedure. Obser vethe
system limits at all times. If necessar y,cancel the Driving and parking
327
327

%
Alternati vely,yo u can begin parking with
Ac tive Parking Assist (/ page 323) and con-
tinue with theRe mo teParking Assist from any
ve hicle position. Todo this, stop theve hicle
during the parking procedure and select
transmission position j.#
Switch o. theve hicle and exit it with thekey.
S
S t
tar
ar ting t
ting t he par
he par king pr
king pr ocedur
ocedur e wit
e without selecting
hout selecting
in adv
in adv ance
ance #
Stop theve hicle and select transmission posi-
tion j. #
Switch o. theve hicle and exit it with thekey.
S
S t
tar
ar ting t
ting t he par
he par king pr
king pr ocedur
ocedur e while outside t
e while outside t he
he
v
v ehicle
ehicle #
Unlock theve hicle.
Carr
Carr ying out a par
ying out a par king pr
king procedur
ocedur e wit
e with R
h Remo te
emo te
P
P ar
ar king Assist
king Assist
% Keep theve hicle key with you during the par k-
ing procedure. You can cancel the parking
procedure and bring theve hicle toa standstill
by pressing a button on thekey. %
On completion of the parking procedure, the
ve hicle is loc ked.
If yo u ha vestar tedth e parking procedure as
described abo ve,th eve hicle is ready toconnect
to your mobile phone for a limited time. #
Start theRe mo teParking Assist App on the
mobile phone and connect totheve hicle. #
Follow the inst ructions of theRe mo teParking
Assist App.
% The turn signal indicator is automatically
switched on when starting parking and
switched o. when it is comple ted.
% Ifth e connection between theve hicle and the
mobile phone is inter rupted while a parking
manoeuvre is being per form ed, the manoeu-
vre can be continued if the connection is re-
established within a short time. &
W WARNING
ARNING Risk of accident due tovehicle
swinging out while parking or pulling out
of a parking space
While parking or pulling out of a parking
space, theve hicle swings out and can drive
onto areas of the oncoming lane.
This could cause youto collide with objects or
ot her road users. #
Pay attention toobjects and other road
users. #
Where necessar y,stop theve hicle or
cancel the parking procedure with
Re mo teParking Assist. #
ATer ending the parking procedure, ensure
th at all vehicle doors, wind ows and the boot
are closed. Secure theve hicle against rolling
awa y.
Cancelling t Cancelling t he par
he parking pr
king pr ocedure
ocedure
Yo u can cancel the parking procedure of Remo te
Pa rking Assist at any time and bring theve hicle to
a standstill. Driving and parking
329
329

and hit
vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 148)
Blu et
Bluet ooth
oo th® ®
connection:
connection: The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. If the mobile phone supports all thefo l-
lowing Blue tooth ®
pro/les, the full range of fea-
tures is available:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
R HFP (hands-free pro/le)
- Wireless telephony is available on the mul-
timedia system.
R SAP (SIM Access Pro/le)
- The car telephone has access tothe SIM
card data and dials into the mobile phone
network via theex terior aerial.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit. Fo
r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N N e
etw
tw or
ork connection:
k connection:
The following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate. 398 398
MBUX multimedia system

This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select Call later aTerthe service mes-
sage appears, the message is hidden and
re appears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 400).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww
w.mercedes.me
T T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
If yo u initiate a service call using Mercedes me,
data is transfer redto enable targeted advice and
an e1cient service.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transfer only
occurs if the cor responding Mercedes me
connect service is not activated.
Dat Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data MBUX multimedia system
403 403

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and t
em and the 112 emerg
he 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide on the 112 emer gency call system (EU eCall) onl y,then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 emerg ency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz emerg ency call system arethe
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz emerg ency call systemforth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 410 410
MBUX multimedia system

R
ATer an automatical lyinitiated emer gency
stop byActive Emer gency Stop Assist
The emer gency call has been made:
R Avo ice connection is established with the
emer gency call centre.
R A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theov erhead control panel
0ashes until the emer gency call is /nished.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and/or the police tothe acci-
dent site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual emerg
ing a manual emerg ency call
ency call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 400).
or #
T
To use v
o use v oice contr
oice contr ol:
ol:use thevo ice commands
of the MBUX Voice Assistant.
The emer gency call has been made:
R Avo ice connection is established with an
emer gency call centre.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and the police tothe accident
site.
R A message with accident data is transmitted
tothe emer gency call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone. Emerg Emerg
ency call syst
ency call syst em dat
em data tr
a transmission
ansmission Fo
r bo th th e Mercedes-Benz emer gency call sys-
te m as well as the 112 emer gency call system (EU
eCall) data is transfe rred tothe Mercedes-Benz
emer gency call centre or the public emer gency
services call centre.
Depending on the emer gency call system
(/ page 409) activated di.erent data is transmit-
te dto the appropriate emer gency call centre. 412 412
MBUX multimedia system

R
the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
% Ifth e transmission cannot be shiTed toposi-
tion iorthe driver's display in the inst ru-
ment clus ter does not show anything, ha ve
th eve hicle transpor ted (/ page 453). A tow-
ing vehicle with liTing equipment is requ ired
fo rve hicle transpor tation.
* N
NOOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
we ight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 480). #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . #
Fitth eto wing eye (/ page 456). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
V
Vehicles wit
ehicles wit hto
h to w bar:
w bar: you can also attach the
to w bar tothe trailer hitch. #
Deactivate the automatic locking mechanism . #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 116). #
Deactivate Active Brake Assist (/ page 294). #
ShiT the transmission toposition i. #
Release the electric parking brake. 452
452
Breakdown assistance

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is located under the boot 0oor.
Depending on theve hicle equipment, theto wing
ey e may be located at ano ther position in the
boot. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle (emerg
ehicle (emerg ency engine st
ency engine st ar
art)
t) *
N
NOOTE
TE Damage tothe automatic transmis-
sion due to tow-starting To
w- starting theve hicle can damage the auto-
matic transmission. #
Do not tow- start theve hicle. #
Do not tow- start theve hicle. 456
456
Breakdown assis
tance