2021 MERCEDES-BENZ S-CLASS SALOON LONG engine

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y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
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Solutions
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 90).
Á Key not detected (white dis-
play message) *T
hekey is cur rently unde tected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot for starting with theke y (/ page 212).
Á Key not detected (red dis-
play message) *T
hekey cann otbe de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you switch o. theve hicle:
R You can no longer start theve hicle.
R You cannot centrally lock theve hicle. #
Ensu rethat theke y is in theve hicle.
If th eke y de tection function has a malfunction due toa st rong radio signal source: #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Place theke y in the slot for starting the engine with theke y (/ page 212). Display messages and
warning/indicator lamps
501
501

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Á
Key being initialised Please
wait *T
hevehicle is processing in order to teach in the new key. #
Wait until processing is comple te.
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot for starting the engine with theke y (/ page 212). Lights Lights
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:
Left dipped beam (examp le) *T
he cor responding light source is defecti ve. #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when all the light-emitting diodes
in the light are faulty. 502
502
Display message
s andwarning/indicator lamps

Climat
Climat
e contr
e contr ol
ol Displa
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&
inoperative See Owner's
Man. *T
he stationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on the stationary heater, waiting se veral minutes between each attem pt. #
Ifth e stationary heater does not switch on, consult a quali/ed specialist workshop.
% The stationary heater cann otbe activated if the outside temp erature is abo ve15°C.
& inoperative Battery low *T
he on-board elect rical system voltage is too lo w.
The stationary heater has switched itself o.. #
Drive an extended distance until the battery has reached a su1cient charge leve l again.
&
Inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heate r cannot be switched on. #
Refuel theve hicle. 506 506
Displ
aymessages and warning/indicator lamps

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ossible causes/consequences and uences andM
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Solutions
Charging fault Please
change charging method
See Owner's Manual *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station.
AC charging inoperative
Consult workshop *T
hecharging process cann otbe star ted due toa malfunction. #
Consult a quali/ed specialist workshop.
DC charging inoperative
Consult workshop *T
hecharging process cann otbe star ted due toa malfunction. #
Consult a quali/ed specialist workshop.
Only electric drive availa-
ble Power limited *T
he fuel tank is em pty and the combustion engine is switched o.. The output of your vehicle is limi ted because you
are driving in elect ric mode. #
Refuel immedia tely.
Subse quentl y,there may be temp orary restrictions in theav ailability of elect ric mode over a driving distance of
50 km.
If th ere is fuel in theve hicle, there is a fault with the combustion engine. #
Consult a quali/ed specialist workshop.
"Electric" drive program
currently unavailable *T
hecharge leve l of the high-voltage battery is not su1cient forth e Electric drive prog ram.
Char gethe high-voltage battery (/ page 241).510 510
Display messages and
warning/indicator lamps

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d
Stop Switch off the vehicle *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Performance severely limi-
ted *T
he drive system is outside the normal operating temp erature range, e.g. due toextremely low or high outside temp er-
atures.
The output is se verely re stricted.
Once the operating temp erature of the drive system returns tonormal, the full output will be available again. The dis-
play message will disappear.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (yellow display
message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered.
It is still possible tostart the combustion engine. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
513 513

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ossible causes/consequences and uences andM
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Solutions
High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (red display mes-
sage) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered.
It is still possible tostart the combustion engine. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop.
High-voltage battery mal-
function. Consult work-
shop without starting the
vehicle again *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible torestart the drive system once it has been switched o.. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop.
6 Please wait Depressurising
fuel tank *V
Vehicles wit ehicles wit h pe
h petr
trol engines:
ol engines: the pressure in the fuel tank is reduced before the fuel /ller 0ap is opened. The pressure
re duction can take up to15 minutes.
6 Fuel tank is depressurised
Ready for refuelling *V
Vehicles wit ehicles wit h pe
h petr
trol engines:
ol engines: the pressure in the fuel tank is released and the fuel /ller 0ap opens. 514
514
Display messages and
warning/indicator lamps

V
V
ehicle
ehicle Displa
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Solutions *T
he driver's displ ayis inoperative due toafa iled soTware update.
The display message will be shownevery time the engine is star ted. &
W
WARNING
ARNING Risk of accident if the driver display fails
If th e driver display has failed or is malfunctioning, function restrictions in systems releva nt tosaf ety cann otbe
de tected.
The operating saf ety of your vehicle may be impaired. #
Drive on carefull y. #
Have theve hicle checked immediately at a quali/ed specialist workshop. If
th e operating saf ety of your vehicle is impaired, park theve hicle immediately and safel y.Contact a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident due tofailure of the driver display
In theeve ntthat the driver display fails or malfunctions, you will not recognise function restrictions a.ec ting sys-
te ms releva nt tosaf ety. This may impair ope rating saf ety. #
Park theve hicle safely as soon as possible and notify a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
515
515

Displa
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y messag
y messag es P
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ossible causes/consequences and uences andM
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Solutions
If th e driver's display fails, you may not recognise function restrictions a.ec ting systems releva nt tosaf ety or the
speed displa y,forex ample. The operating saf ety of theve hicle may be impaired (/ page 382). #
Have theve hicle checkedby aqu ali/ed specialist workshop immediatel y.
d
Vehicle is operational
Switch off vehicle before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Operation only possible in
transmission position P *T
he ball neck will not swivel because transmission position h,kor neutral iis selected. #
Depress the brake pedal. #
Engage park position j.
ï Trailer coupling in motion *T
he ball neck is retracting/extending.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During the
swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. 516 516
Display messages and
warning/indicator lamps