2021 MERCEDES-BENZ METRIS ESP

In
these Operating Instructions, youw illfind the
fo llowing symbols: &
DANG ER Dan gerd ue tonoto bserving
th ew arning notices
Wa rning notices dr awyour attention tohaz‐
ards that ma yendanger your healt horlife, or
th eh ealt horl ifeofo thers. #
Obser vethew arning notices. +
ENVIRONMENTAL
NOTEEnvironmental
damag eduetofailur etoo bserveenviron‐
mental no tes Environmental no
tesi nclude information on
environmentally responsible behavior or envi‐
ro nmentally responsible disposal. #
Obser veenvironmen taln otes. *
NO
TEDama getoproperty due tofailure
to obser venotesonm aterial damage No
tesonm aterial damag einfor myou of risks
whic hmaylead to yo urvehicle being dam‐
aged. #
Obser venotesonm aterial damage. %
These symbols indicat
euseful instructions or
fur ther information that could be helpful to
yo u.
# Instru ctions
(/ pa ge) Fu
rther information on atopic
Display Displa
yinthe multifunction display/
media display
4 Highestmenu le veltobes elected in
th em ultimedia sy stem
5 Corresponding submenus tobe selec‐
te dint he multimedia sy stem
*I ndicatesacause 4
Symbols

1
00BB ESP®
OFF →
261
2 0057 Highbeam →
78
3 00E5 ESP®
→
261
4 003E003D Turn signal lights →
78
5 0049 Parking brak e(US Ao nly) →
109
0024 Parking brak e(Canada
only) →
109
6 0027 Brakes (US Aonly) →
261
004D Brakes (Canada only) →
261
7 00CC Powe rsteering →
265
8 00DF ABS →
261
9 003D Powe rsupp ly →
251
A 003E Doors →
265
B 0075 Restra int sy stem →
261 C
00E9 Seat belt →
264
D 00B9 CheckEngine →
265
E 00AC Coolant →
265
F 005E Rear fogl ight →
77
G 005A Foglights →
77
H 0077 Tire pressur emonitoring
sy stem →
268
I 00AD ATTENTION ASSIST →
127
J 00D4 Reser vefuel →
265
K 0058 Lowb eam →
77
L 0060 Parking lamps and
license plat elamp →
77
Cor responding messages may
also be shown on them ulti‐
function displa y. →
235 At
ag lanc e–I ndicator and warning lamps (vehicle swithout steering wheel buttons) 7

1
00BB ESP®
OFF →
261
2 0057 Highbeam →
78
3 003E003D Turn signal lights →
78
4 0027 Brakes (US Aonly) →
261
004D Brakes (Canada only) →
261
5 0049 Parking brak e(US Ao nly) →
109
0024 Parking brak e(Canada
only) →
109
6 003E Doors →
265
7 00DF ABS →
261
8 00E9 Seatbelt →
264
9 00B9 CheckEngine →
265
A 00AC Coolant →
265 B
005E Rear fogl ight →
77
C 005A Foglights →
77
D 0077 Tire pressur emonitoring
sy stem →
268
E 0075 Restra int sy stem →
261
F 00E5 ESP®
→
261
G 00BA Distance warning →
265
H 00D4 Reser vefuel →
265
I 0058 Lowb eam →
77
J 0060 Parking lamps and
license plat elamp →
77
Cor responding messages may
also be shown on them ulti‐
function displa y. →
235 8
Atag lanc e–Indicator and warning lamps (vehicle swiths teering wheel buttons)

Operating unit
1
Multimedia sy stem →
15 2
2 Æ Opens and closes the
electric sliding door on the
ri ght side of thev ehicle →
47
3 002F Switches theh azard
wa rning light sy stem on and off →
78
4 00BB Switches ESP ®
on and
off →
111
5 Å Opens and closes the
electric sliding door on thel eft
side of thev ehicle →
47 6
PASSENGER AIR BAGO FF indi‐
cator lamp →
31
7 Climat econtrol sy stem operat‐
ing unit →
90
8 Media inter face wi thAU Xc on‐
nection and USB port
The la yout and number of but‐
to ns depend on thee quipment. 10
Atag lanc e–Center console

Note
sabout attachments, add-on equip‐
ment, installations and con versions
Note sonb ody/equipment mounting direc‐
tives
Bo th vehicle manufacturer sand body manufac‐
turer smusta lway se nsur ethat thep roducts they
manufactur ecome int ocirculation only in asafe
st at ea nd do no tpose an yrisk stop eople. Other‐
wise, ther em aybe consequences under civil,
criminal or public la w.All manu facturer sare
re sponsible fort he products that they have man‐
ufactured. Manufacturer sofattachments, add-on
equipment, ins tallation sand con versions must
guarantee complianc ewithD irective
2001/95/E Congeneral product saf ety.
Mercedes-Benz recommends thef ollowing proce‐
dur efor saf etyr easons:
R Do no tmakea ny ot herchanges tothev ehi‐
cle.
Ac cep tance testsp erform ed bypublic test bodies
or of ficia lapp rova ls do no trule out saf etyr isks.
% Yo
uc an obtain fur ther information at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident and inju ryin
th ee vent of imprope rconversions or
ch anges tothev ehicle
Con versions or changes tothev ehicle can
pr ev ent sy stems or components from func‐
tionin gproper lyand/or jeopardiz ethe vehi‐
cle's operational saf ety. #
Alwaysh ave conversions or changes to
th ev ehicle car ried out at aqualified
wo rkshop. If
yo ui ntend tomak echanges to yourvehicle,
Mercedes-Benzs tron glyr ecommends that you
contact thed ealer .The yw ill giv eyou all thei nfor‐
mation youn eed. Ther emaybe acharg efor this
service.
If body manufacturer sand dealer smakem odifi‐
cations that af fect thef ina linspection of the
engine, vehicle or equipment, they mus taccept
sole responsibility fort he vehicle. This also
appliestom arking and documenting thev ehicle
parts af fected bythec hanges that they make. Yo
ua re re sponsible fore nsuring and pr oviding
ev idenc ethat thef ollowing condition sareme t:
R The vehicle complies wit hallre leva nt stand‐
ards and regulations that ar eaffected bythe
modification.
R The modified vehicle still meets thev ehicle
saf etys tandards and emission slaws andreg‐
ulations.
R The modification does no timp air thes afet yof
th ev ehicle.
Mercedes-Ben zisnotresponsible fort he final
inspection, product liability or warrant yclaims
re sulting from modification. This applies tothe
fo llowing points:
R The modified components or sy stems
R The resultant violation of emissions la wsand
re gulations or vehicle saf etys tandards
R All consequences resulting from them odified,
less saf eorevenf aulty vehicle
Mercedes-Benza ccepts noresponsibility as final
manu facturer or fort he resultant product liability.
Note sont heradiator
Even seeming lyminor changes tothev ehicle,
suc hasa ttaching aradiator grill in winter ,are not
permitted. Do no tcover ther adiator .Donotuse
an yt hermal mats, insect pr otection co vers etc.
Otherwise, thev alues of thev ehicle's diagnostic
sy stem will be dis torted. Some of these values
ar ep rescribed bylawa nd mus tbecorrect at all
times.
Note sont he partition
Wi thout apartition ,vehicles that ar eregis tered
as commercial vehicles (N1) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stro ng lyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models,
as well as standar dand optional equipmen tof
yo ur vehicle that wa sa vailable at thet ime of
going topress. Countr y-specific dif fere nces are
possible .Notet hat your vehicle ma ynotbe
equipped wit hall functions described. This is also
th ec ase fors yst ems and functions releva nt to
saf ety. Therefore, thee quipment on your vehicle 14
Generaln otes

Multi Purpose
Vehicle &
WARNING Risk of accident whe nthe
center of gr avity is tooh igh
The vehicle ma ystart to skid and rollo verin
th ee vent of sudden steering maneuvers
and/or when thev ehicle's speed is no tadap‐
te dtot heroad conditions. #
Alwaysa dap tyour speed and driving
st yletot hevehicle's driving characteris‐
tic sa nd tothep reva iling road and
we ather conditions. Utilit
yvehicles ha veas ignificantl yhighe rrollo ver
ra te than other types of vehicles.
Unsaf eoperation of thev ehicle can result in an
accident or rollo ver,as well as serious or even
fa ta linjuries.
In ar ollo verc rash, an unbel tedp erson is signifi‐
cantly mor elikel ytod iethan ap erson wearing a
seat belt.
Yo ua nd all vehicle occupants should alw aysw ear
seat belts. Note
sfor pe rson sw ithe lect ronicm edical
aids
Despit ecarefu ldeve lopment, Mercedes-Benz AG
canno tcomple tely rule out thei nteraction of
ve hicle sy stems wit helectronic medical aids such
as cardiac pacemakers.
In addition, ther ea recomponents built int othe
ve hicle that, rega rdless of theo perating status of
yo ur vehicle, can generat emagnetic fields on a
par wit hpermanen tmagnets. These fields can be
fo und, fore xamp le, in thea reaa round them ulti‐
media and sound sy stem or also in thes eating
area, depending on thev ehicle equipment.
Fo rthis reason ,the following can occur in isola‐
te dc ases, depending on thea ids used:
R Medical aids malfunctioning
R Adverseh ealt heffects
Obser vethen otes and warnings of them anufac‐
turer of them edical aids; if in doubt, contact the
device manufacturer and/or your doc tor.If th ere
is continuing uncer tainty conce rning thep ossibil‐
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only afew elect rical
ve hicle sy stems and/or maintaining an appropri‐
at ed ista nce from thec omponents. Onl
yhave repair sand maintenanc eworkint he
area of thef ollowing components car ried out by a
qu alified specialis tworks hop:
R Vehicle components car rying liv evoltage
R Transmission antenna
R Multimedi asyst em and sound sy stem
If yo uh ave anyq ueries or suggestions ,consult a
qu alified specialis tworks hop. Information on problems with
your vehicle
If yo us houl dexpe rience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz Center immediately
to have thep roblem diagnosed and rectified.
If th ep roblem is no tresolved to your satisfaction,
please con tact an au thorized Mercedes-Benz
Center again or writ etoone ofthef ollowing
addresses.
In theU SA:
Daimler VANS US A,LLC
Cus tomer Assis tance Center
One Mercedes-Benz Drive
Sand ySprings, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Cu stomer Relation sDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Re
porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect which
could cause acrash or could cause injur yor
death, yous houl dimmediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
If NHT SAreceives simila rcomplaints, it ma yopen
an in vestigation ,and if it finds that as afety
defect exists in agroup of vehicles, it ma yorder a
re cal land remedy campaign. Ho wever,NHT SA Gene
raln otes 19

canno
tbecome in volved in indi vidual problems
between you, your dealer ,orMercedes-Benz
US A,LLC.
To contact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);gotoh ttps://
www.safercar.gov; or writ eto:Ad ministrator,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformation on vehicle saf ety
at :h ttps://www.safercar.gov
Canada onl y:
The following text is published as required of
manufacturer sunder subsection 18.4 (4) of the
Mo torV ehicle Saf etyR egulations.
If yo ub elie vethat your vehicle has adefect which
could cause acrash or could cause injur yor
death, yous houl dimmediatel yinfor mTransport
Canada in addition tonotifying Mercedes-Benz
Canad aInc.
If Transpor tCanada received simila rcomplaints,
it ma yopenani nvestigation, and if it finds that a
saf etyd efect exists in agroup of vehicles, it may
order arecall and remedy campaign. Ho wever,
Tr anspor tCanada canno tbecome in volved in
indi vidual problems between you, your dealer ,or
Mercedes-Ben zCanada Inc.
To contact Transpor tCanada, youm aycall the
Defect In vestigation sand Recalls Divisio ntoll-
free in Canada at 1-800-333-05 10or
81 9-994-3328 in theG atineau-Ot tawa area or
internationall y;youm ayalso go tothef ollowing
we bsites form orei nformation:
R English :https://www.tc.gc.ca/recalls
R French: https://www.tc.gc.ca/rappels Limited
Warranty
* NO
TEDama getothev ehicle arising from
violation of these operating instructions. Damag
etothevehicle can arise from viola‐
tion of these operating instructions.
Suc hdamag eisnotcoveredbye itherthe
Limited Warrant yort he ne woru sed-vehicle
wa rrant y. #
Obser vethei nstruction sinthese oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forr escue card
The QR code sticke rs area ffixed totheB -pillar on
th ed rive r's and co-driver's side. In thee vent of
an accident, emergency service scan us ethe QR
code toquickl ydetermine thec orresponding res‐
cue car dfor your vehicle. The cur rent rescue card
contains, in compact form ,the mos timp ortant
information abou tyour vehicle e.g. ther outing of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
thev ehicle Electronic control units
Electroni
ccontrol units ar einstalled in your vehi‐
cle. Control units process dat awhich, fore xam‐
ple, they receiv efromv ehicle sensors, generate
th emselves or exch ang ebetwe en themselves.
Some cont rolu nit sa re re quired fort he saf eoper‐
ation of your vehicle, some assis tyou when driv‐
ing, suc hasdrive ra ssis tance sy stems, while oth‐
er se nable comfor torinfot ainment functions.
The following pr ovides youw ithg eneral informa‐
tio nr egarding dat aprocessing in thev ehicle.
Ad ditional information rega rding exactly which
dat ainy ourvehicle ar ecollected, sa veda nd
transmit tedtot hirdp arties ,and forw hatp ur‐
pose, can be found in thei nformation directly
re lated tothef unctional characteristic sinques‐
tion in their respectiv eoperating instructions.
This information is also available online and,
depending on thev ehicle equipment, digitally.
Pe rsonal data
Ever yvehicle is identified byau nique vehicle
identification number .Depending on thec ount ry,
th is vehicle identification number can be used by,
fo re xamp le, governmental authorities todeter‐
mine thei dentit yoftheowner .The re areo ther
possibilities foru sing dat acollected from the
ve hicle toidentify theo wne rord rive r,su ch as
th el icense plat enumber.
Therefore, dat agenerated or processed bycon‐
trol units ma ybeattributable toap erson or,
unde rcertain conditions, becom eattributable to
ap erson .Depending on whic hvehicle dat aare
av ailable, it ma ybepossible tomak einferences
about, fore xamp le,your drivin gbehavior ,your
location, your routeory our use patterns. 20
General no tes

These dat
afor con venience and inf otainment
function smaybe sa vedl ocally in thev ehicle or
th ey ma ybel ocated on adevice whic hyou ha ve
connected tothev ehicle, suc hasasmartphone,
USB flash driv eorMP3 player.If yo uh ave
entered these dat ayourself, youc an dele tethem
at an ytime.
This dat aistransmit tedf romt hevehicle tothird
parties onl yatyourrequ est. This applies, in par‐
ticular ,when youu se online services in accord‐
anc ewitht he settings that youh aves elected.
Smartphone integ ratio n(e.g. Androi dAutoor
Apple CarPlay)
If yo ur vehicle is equipped appropriatel y,yo uc an
connec tyour smartphone or ano ther mobile end
device tothev ehicle. Youc an then cont rolthem
by means of thec ont role lements integrated in
th ev ehicle. The smartphone's pictur eand sound
can be output via them ultimedia sy stem. Simul‐
ta neously ,specific items of information ar etrans‐
fe rred toyour smartphone. Dependin gonthe
type of integration, this includes position data,
day/night mode and other general vehicle sta‐
tuses. Form orei nformation, please consult the
ve hicle Operating Instructions/info tainment sys‐
te m.
This integration allow sthe use of selected smart‐
phone apps, suc hasnavigation or music pla yer
apps. Ther eisnoadditional interaction between
th es martphon eand thev ehicle, particularly
activ eaccess tovehicle data. The type of addi‐
tional dat aprocessing is de term ined bythep ro‐
vider of thea pp being used. Whic hsettings you
can make, if an y,depends on thes pecific app
and theo perating sy stem of your smartphone. Onlin
eservices Wire
less networ kconnection
If yo ur vehicle has awireless networ kconnection,
dat acan be exchanged between your vehicle and
ot her sy stems. The wireless networ kconnection
is made possible bythev ehicle's owntransmitter
and receiver or byam obile end devic ethat you
ha ve brought int othe vehicle, fore xamp le, a
smartphone .Online function scan be used via
th is wireless networ kconnection .This includes
onlin eservice sand applications/apps pr ovided
to yo ubyt he manufacturer or by other pr oviders.
Manu factu rer's owns ervices
Re garding them anufacturer's online services, the
individual function saredescribed bythem anu‐
fa cturer in asuita ble place, fore xamp le, in the Operating Instructions or on
them anufacturer's
we bsite, wher ethe releva nt da taprotection infor‐
mation is also given. Personal identification data
ma ybeu sedtoprov ide onlin eservices. Dat ais
exc hanged via asecur econnection, e.g. them an‐
ufacturer's designated IT sy stems. An ypersonal
dat aw hicha recollected, processed and used,
ot her than fort he pr ovision of services, is done
so exc lusivel yonthe basis of legal permission.
This is thec ase, fore xamp le,foral egally prescri‐
bed emergency call sy stem, acont ractua lagree‐
ment or whe nconsent has bee ngiven.
Yo uc an ha veservices and functions, some of
whic haresubject toafee, activated or deactiva‐
te d. This excludes legall yprescribed functions
and services, suc hasanemergency cal lsystem.
Services of thirdp arties
If yo uu se online services from other pr oviders
(thir dparties), these services ar ethe responsibil‐
ity of thep rovide rinq uestion and subject tothat
pr ov ider's dat aprotection conditions and terms
of use. As ageneral rule, them anufacturer has
no influence on thec ontent exchanged.
Fo rthis reason ,when services ar eprovide dby
th irdp arties ,please ask thes ervice pr ovider in
qu estion fori nformation abou tthe type, extent
and pu rpose of thec ollection and use of personal
data. Data pr
otection rights Depending on
your countr yorthe equipment and
ra ng eoff unctions of your vehicle as well as the
services youu se and thes ervices on of fer, you
ar ee ntitle dtod iffe re nt da taprotection rights.
Fu rther information on dat aprotection and your
dat aprotection rights can either be found on the
manufacturer's websit eory ou will receiv ethis
information as par tofthevarious services and
service of fers .T he re,y ou will also find thec on‐
ta ct information fort he manufacturer and its data
pr otection of ficer.
At aw orks hop, fore xamp le, wit hthe suppor tofa
specialis tand possibly foraf ee,youc an ha ve
dat aread out whic hisstore do nlyl ocally in the
ve hicle. Event Data
Recorders US
Ao nly:
This vehicle is equipped wit hanevent data
re corder (EDR) .The mai npurpose of an ED Risto
re cord, in cer tain crash or near crash-lik esitua‐ 22
General no tes