2021 MERCEDES-BENZ GLS SUV service

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sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
Ihr en autorisierten Mer cedes-Benz Services tützpunkt, um ein gedruckt es Exem plar
für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
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Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz
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relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank y
Thank y
ou f
ou for buying Mer
or buying Mer cedes-Benz
cedes-Benz
Before you /r stdrive o., read this operator's
manual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat-
ing lifespan of theve hicle, follow the inst ructions
and warning notices in this operator's manual.
Disregarding them may lead todamage tothe
ve hicle or injury topeople.
The standard equipment and product description
of your vehicle may vary and depends on thefo l-
lowing factors:
R Model
R Order
R National version
R Availability
Yo ur vehicle may therefore di.er, in individual
cases, from that shown in the descriptions and
illust rations.
The illustrations in this operator's manual show a
leT-hand drive vehicle. On right-hand-d rive ve hi-
cles, the la yout of car parts and control elements
di.ers accordingl y. Mercedes-Benz is constantly de
veloping its vehi-
cles fu rther.
Mercedes-Benz therefore reser vesth eright to
introduce changes in thefo llowing areas:
R Design
R Equipment
R Tech nical features
The following documents are integ ral parts of the
ve hicle:
R Digital operator's manual
R Printed operator's manual
R Service booklet
R Equipment-dependent supplements
R Supplementary documents
Ke ep these documents in theve hicle at all times.
Ensu rethat all documents are in theve hicle or
passed on in theeve nt of sale or rental.
1675845821Z102
1675845821Z102

Interior lighting ............................................ 167
Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 168
Mir rors ........................................................ 173
Area permeable toradio waves on the
windscreen ................................................ .176
Inf rare d-re0ective windscreen function ........ 177 Climat Climat
e contr
e contr ol
ol........................................... 178 178
Overview of climate control systems ............ 178
Operating the climate control system .......... 179 Dr
Dr
iving and par
iving and par king
king..................................... 190 190
Driving ........................................................1 90
DY NAMIC SELECT switch ........................... .205
Au tomatic transmission .............................. .209
Tr ansfer case ............................................. .213
Fu nction of the 4MATIC ...............................2 15
Re fuelling .................................................... 216
Pa rking .......................................................2 22
Driving and driving saf ety sy stems ............... 229
Tr ailer hitch ................................................ .299
Bicycle rack function ................................... 304
Ve hicle towing instructions .......................... 306 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 308 308
No tes on the inst rument display and on-
board computer .......................................... 308
Overview of instrument display .................... 309
Overview of the buttons on the steering
wheel .......................................................... 310
Operating the on-board computer ................3 10
Overview of displa ysinthe inst rument
display ........................................................ 312
Head-up display .......................................... 312 MBUX multimedia syst MBUX multimedia syst
em
em........................... .315
315
Overview and operation ............................... 315
System settings .......................................... 324
Na vigation .................................................. .328
Te lephone ................................................... 337
Mercedes me app ....................................... 340
Mercedes-Benz emer gency call system ....... 349
Ra dio, media & TV....................................... 356
Sound settings ............................................ 362 Maint Maint
enance and car
enance and car e
e................................. 364 364
ASS YST PLUS service inter val display .......... 364 Engine compartment ................................... 365
Cleaning and care ....................................... 371 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 380 380
Emer gency .................................................. 380
Flat tyre ...................................................... 382
Battery (vehicle) .......................................... 387
To w- starting or towing away ........................ 393
Electrical fuses ............................................ 397 Wheels and tyr Wheels and tyr
es
es......................................... 400 400
No tes on noise or unusual handling char-
acteristics ................................................... 400
No tes on regula rly inspecting wheels and
tyres .......................................................... .400
No tes on snow chains ................................. 400
Ty re pressure .............................................. 401
Wheel change ............................................. 404
Emer gency spa rewheel .............................. .414
Collapsible spare wheel ............................... 416 T
T
ec
ec hnical dat
hnical dat a
a............................................. 420 420
No tes on tech nical data .............................. 420 Contents
3
3

Pr
ot
Pr otection of t
ection of t he en
he envir
vironment
onment
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damage due tooperating conditions and
personal driving st yleThe pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi-
ro nment. Please obser vethefo llowing recom-
mendations on operating conditions and per-
sonal driving st yle.
Oper
Oper ating conditions:
ating conditions: #
Make sure that the tyre pressure is cor-
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no lon-
ge r need them). #
Adhere tothe service inter vals.
A regula rly serviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop.
P
P er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Do not depress the accelerator pedal
when starting the engine. #
Do not warm uptheve hicle while sta-
tionar y. #
Drive carefully and maintain a suitable
distance from theve hicle in front. #
Avoid frequent, sudden acceleration and
braking. #
Change gear in good time and use each
ge ar only up toÔ of its maximum
engine speed. #
Switch o. theve hicle in stationary traf-
fi c, e.g. byusing the ECO start/s top
function. #
Drive in a fuel-e1cient manner. Obse rve
th e ECO display for an economical driv-
ing style. T T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e vehicles
ehicles
EU countr
EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-fri endly disposal in
accordance with the European Union (EU) End-of-
Life Vehicles Directi ve.
A network of vehicle take -back points and dis-
mantlers has been established foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
cont ribution toclosing there cycling circle and
conserving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke -back
conditions, please visit the national
Mercedes-Benz website foryo ur countr y. 22
22
General no
tes

Alw
ays specify theve hicle identi/cation number
(VIN) (/ page 423) when ordering Mercedes-
Benz Genuine Parts. Owner's Manual
Owner's Manual
This Owner's Manual and the Digital Owner's
Manual in theve hicle describe thefo llowing mod-
els and the standard and special equipment for
yo ur vehicle:
R The models and the standard and special
equipment available at the time of this Own-
er's Manual going topress.
R The models and the standard and special
equipment only available in cer tain countries.
R The models and the standard and special
equipment, which will only be available at a
later date.
No tethat your vehicle may not be /tted with all
fe atures described. This is also the case for sys-
te ms releva nt tosaf ety. Therefore, the equipment
on your vehicle may di.er from that in the
descriptions and illustrations. The original pur
chase ag reement foryo ur vehicle
contains a list of the equipment in your vehicle at
th e time of deliver y.
Should you ha veany questions concerning equip-
ment and operation, please consult a Mercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentary documents and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Mer Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-demand f
he on-demand f eature
eature Yo
u can also activate various functions (on-
demand feature) subsequently via Mercedes me
aTer pur chasing your vehicle.
Information is available at any Mercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eature using Mer
e using Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has GPS reception. R
The vehicle is lin kedto the Mercedes me user
account.
Or
Or der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addth e desired on-demand feature forthe
ve hicle tothe shopping bask etinthe
Mercedes me Store. #
Comple tethe order.
The on-demand feature is activated when
operating theve hicle.
Speeding up activ
Speeding up activ ation
ation #
Switch theve hicle o. and lock it. #
ATer about 2 minutes, unlock theve hicle and
switch on theve hicle.
The on-demand feature has been activated.
Fo r some features, a noti/cation also appears
in theve hicle's multimedia system.
If th e activation was not successful, repeat the
process. 24
24
General no
tes

Oper
Oper
ating safe
ating safe ty
ty &
W
W ARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
W ARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u modify the on-board electronics, thege n-
eral ope rating permit is rendered in valid.
Obser vethe "On-board electronics" section in
"Technical data". &
W
WARNING
ARNING Risk of /re due to0ammable
materials on hot parts of theex haust sys-
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact with
hot parts of theex haust system. #
When driving on unpa vedro ads or o.-
ro ad, regula rly ch eck theve hicle under-
side. #
Remo vetrapped plants or other 0amma-
ble material, in particular. #
Ifth ere is damage, consult a quali/ed
specialist workshop immediatel y. *
N
NO
OTE
TE Damage totheve hicle due todriv-
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo-
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object st rike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo-
nents damaged in this wa y can un expectedly
fa il or, in the case of an accident, may no lon-
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, 0am-
mable materials such as lea ves, grass or twigs
can collect between the underbody and the
underbody panelling. These materials may General no
tes
25 25

v
v
ehicle inst
ehicle inst alled r
alled radio com
adio com ponents
ponents Onl Onl
y f y for EU and EFT
or EU and EFT A countr
A countries and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ation of
ation of
conf
conf or
ormity:
mity: The
following information applies toall wireless
components of theve hicle and of the information
systems and communication devices integ rated in
th eve hicle:
The manu facturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directi ve2014/53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars /certi/cates-of-conformity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service centre.
F F or t
or t he U
he Unit nited Kingdom onl y:
ed Kingdom onl y: The
following information applies toall wireless
components of theve hicle and of the information systems and communication devices integ
rated in
th eve hicle:
The manu facturers of the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with theRa dio Regulations 2017 directi ve. The
full texts of the declarations of conformity are
av ailable at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html General no
tes
27
27

F
F
or Br
or Br azil onl y:
azil onl y: No
teon two-w ayradio systems in theve hicle: These systems are not pr
otected against harmful
inter fere nce and must not cause inter fere nce in
prope rly appr oved systems.
F F or Jamaica onl y:
or Jamaica onl y:
All wireless vehicle components ha vereceived
type appr oval from the SMA.
F F or Nig
or Nig er
eria onl y:
ia onl y: Connection and use of
thera dio communications
equipment in this vehicle is permitted bythe
Nigerian Communications Commission F
F
or R
or R ussia onl y:
ussia onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
F F or Ukr
or Ukr aine onl y:
aine onl y: 28
28
General no
tes