2021 MERCEDES-BENZ GLS SUV phone

-
Calling stored telephone numbers
- Deleting
R Noting calls
- Declining incoming calls and saving as a
task in theTasks & calls menu
R Marking entry in Tasks & callsas completed
O R
Managing e-mails
- Showing/reading e-mails
- Writing and forw arding e-mails
% You can start the In-Car O1ce function using
th eMercedes me & Apps menu. Please note
th at cer tain functions are only available when
th eve hicle is stationar y. W W
eb br ow
eb br owser ov
ser overerview
view The
web br owser is star ted using theMercedes
me & Apps menu. 1
URL entry
2 Bookmar ks 3
Web page, back
4 Web page, forw ards 5
Torefresh/stop
6 Options MBUX multimedia system
347
347

%
Websites cannot be shown while theve hicle is
in motion. Ov
Ov
er
ervie
vie w of smar
w of smar tphone int
tphone int egr
egration
ation Wi
th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multime-
dia system displa y.
Only one mobile phone at a time can be connec-
te d via Smartphone Integ ration tothe multimedia
system. Also for use with two phone mode with
smartphone integ ration, only one additional
mobile phone can be connec ted using Blue tooth ®
with the multimedia system.
The full range of functions for Smartphone Inte-
gr ation is only possible with an Internet connec-
tion. The appropriate application must be down-
loaded on the mobile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedto a USB port with theç
symbol on the multimedia system using a suitable
cable.
Apps for Smartphone Integ ration
R Apple CarPlay ® R
Android Auto
% For saf etyre asons, the /rst activation of
Smartphone Integ ration on the multimedia
system must be car ried out when theve hicle
is stationary and the parking brake is applied.
Yo u can start Apple CarPlay ®
or Android Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
Ov
Ov er ervie
vie w of tr
w of tr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle data is transfer redto the mobile phone. This
enables youto get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identi/er is random lyge n-
erated.
This has no connection totheve hicle identi/ca-
tion number (VIN) and is dele ted when the multi-
media system is reset (/ page 328).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the inst rument clus ter
R Drive type
The transfer of this data is used toalter how con-
te nt is displa yedto cor respond tothe driving sit-
uation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction 348 348
MBUX multimedia system

This data is used
bythe mobile phone toimpr ove
th e accuracy of the navigation (e.g. for continua-
tion in a tunnel). Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em Inf
Inf
or
ormation on av
mation on available emerg
ailable emerg ency call syst
ency call syst ems
ems Tw
o types of emer gency call system are available
to you in theve hicle:
R Mercedes-Benz emer gency call system
R 112 eme rgency call system (EU eCall)
The Mercedes-Benz Emer gency Call System is not
av ailable in all countries. You can /nd more infor- mation on
there gional availability of the
Mercedes-Benz Eme rgency Call System at:
https://www.mercedes-benz-mobile.com/extra/
ecall/
The following applies for bo themer gency call sys-
te ms:
R The transfer of speci/c data is requ ired forthe
intended function of bo themer gency call sys-
te ms. This will be explained in the "Data trans-
fe r" section (/ page 352).
R Both emer gency call systems are included as
standa rdequipment in your vehicle and are
activated at thefa ctor y. R
The use of bo themer gency call systems is
ex em ptfrom charge s.
R Both emer gency call systems only function in
areas in which the mobile phone network pro-
viders o.er mobile phone co verage.
Fo r bo thsystems, insu1cient network co ver-
age from the mobile phone network providers
can result in an emer gency call not being
transmitted. MBUX multimedia system
349 349

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and 112 emerg
em and 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide touse the 112 emer gency call system (EU eCall), then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 eme rgency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz eme rgency call system are the
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz eme rgency call system forth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 350 350
MBUX multimedia system

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the 112 emer gency
call is ca rried out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 351) or man-
ual ly ( / page 352).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Messag
Messag es on t
es on the display
he display
The following message s appear inthe display of
bo th emer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency call
system (e.g. a fault with the speaker, micro-
phone, airbag, SOS button), a cor responding
message appears on the inst rument displa y. T T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call
aTer:
R Activation of there straint systems su chas air-
bags or seat belt tensioners aTer an accident
The eme rgency call has been made:
R Avo ice connection is established with the
emer gency call centre. MBUX multimedia system
351
351

R
A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or an app ro-
priate local emer gency call number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and/or the police tothe acci-
dent site. R
If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual emerg
ing a manual emerg ency call
ency call #
T To use t o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 340). #
T
T o use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is established with an
emer gency call centre.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and the police tothe accident
site.
R A message with accident data is transmitted
tothe emer gency call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the media displa y. #
Dial the 112 emer gency number or the appro-
priate local emer gency call number on your
mobile phone. Emerg Emerg
ency call syst
ency call syst em dat
em data tr
a transmission
ansmission Fo
r bo th th e Mercedes-Benz emer gency call sys-
te m as well as the 112 emer gency call system (EU
eCall) data is trans ferred tothe Mercedes-Benz
emer gency call centre or the public emer gency
services call centre.
Depending on the emer gency call system
(/ page 349) activated di.erent data is transmit-
te dto the appropriate emer gency call centre. 352 352
MBUX multimedia system

A
A
dditional functions in t
dditional functions in t he T
he TV menu
V menu Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsSelecttomake settings in theTV menu. The following functions can be switched
on/o. or con/gured:
R Channel /x
R Count ry-speci/c character set
R Audio language
R Subtitles
R Telete xt
R Picture form at
Õ EPGSelecttoshow cur rent prog ramme information forth ech annel.
4 Channel listS electtoshow a list of available channels with the cur rent prog ramme. A
A
ut
ut hor
hor ising a Bluet
ising a Bluet ooth
oo th®
®
audio de
audio de vice f
vice f or media
or media
pla
pla yback
yback R R
eq
eq uir
uir ements:
ements:
R Bluetoo th®
is activated on the multimedia sys-
te m and audio equipment. R
The audio equipment supports the Blue tooth ®
audio pro/les A2DP and AVRC P.
R The audio equipment is "visible" forot her devi-
ces. Multimedia system:
4 © 5
Media 5
Bluetooth 5
ª
Wi th Blue tooth ®
audio, you can play back music
/les from an extern al data storage medium, e.g.
yo ur smartphone, using the MBUX multimedia
system. 358 358
MBUX multimedia system

#
Toplay back audio /les using the multimedia
system, authorise theex tern al data storage
medium on the MBUX multimedia system.
A
A ut
ut hor
hor ising a ne
ising a ne w Bluet
w Bluetooth
oo th®
®
audio de
audio de vice
vice #
Select Connect new device .#
Select an audio device.
Authorisation starts. A code is displa yed on
th e multimedia system and on the mobile
phone. #
Ifth e codes are identical, con/ rmonthe
audio equipment. #
Select Only as Bluetooth audio device .
The Blu etoo th®
audio equipment is connected
with the multimedia system.
Connecting pre Connecting pre viousl
viously aut
y author
horised Bluet
ised Bluet ooth
oo th®
®
audio eq
audio eq uipment
uipment #
Select a Blu etoo th®
audio device from the list.
The connection is being established. R
R
eceiving T
eceiving T V c
V channels in HD q
hannels in HD q uality
uality *
N
NOOTE
TE Damage tothe CI+ capable CA
module and the Smart Card The CI+ capable
CAmodule is designed for
use in the home. The CI+ capable CAmodule
may overheat in consistently high outside tem-
peratures and may be damaged. #
Make sure that the CI+ capable CAmod-
ule is not subject tohigh tempe ratures
fo rex tended periods of time.
If th e CI+ capable CAmodule is dam-
aged, no encryp tedch annels can be
re ceived. %
The CI+ module is not available in all coun-
tries.
A CI+ module (Common Inter face Module), which
is not included in the scope of deliver y,is used to
decrypt HD prog rammes according tothe CI+
standard.
In some countries, an additional smart card is
re qu ired, which is inser ted into the CI+ module
(see the manufacturer's operating manual). The CI+ module is connected in
the CI+ box in the
glo vecompartment. #
T To inser
o inser t t
t the smar
he smar t car
t card in t
d in t he CI+ module:
he CI+ module: if
re qu ired (countr y-dependent), insert the
smart card into the CI+ module slot.
% The CI+ box is designed for operation at tem-
peratures between 0 °C and 65 °C. Atoper-
ating temp eratures that are higher or too low
a message appears in the multimedia system
and the CI+ module is switched o. automati-
call y.Ifth e CI+ module is switched o., no
encryp tedch annels can be received. MBUX multimedia system
359
359