2021 MERCEDES-BENZ GLC SUV airbag

Children in particular could acciden
tally
press the electrical seat adjustment buttons
and become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of injury duetohead
re stra ints not being fitted or being adjus‐
te d incor rectly
If head restra ints ha venot been ins talled or
ha ve not been adjus ted cor rectly, there is an
increased risk of injury in the head and neck
area, e.g. in theev ent of an accident or when
braking. #
Alw ays drive with the head restra ints
fi tted. #
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. &
WARNING Risk of injury or death dueto
incor rect seat position
The seat belt will not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat proper lybefore begin‐
ning your journe y. #
Alw ays ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the cent reofyour shoul‐
der. &
WARNING Risk of injury duetoexc es‐
sive stra in on the grab handle
If yo u apply your full body weight tothe grab
handle or pull it abruptl y,the grab handle
may be damaged or become loose from its
anchorage. #
Use the grab handles only tostabilise
th e seating position or toassist in get‐
ting in and out of the seat. &
WARNING Risk of injury or death dueto
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shutoff or damage the sys‐
te m. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. 98
Seats and stowing

&
WARNING Risk of injury duetoobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone brac kets cann otalw aysre tain
all objects they contain.
The reis a risk of injur y,particularly in the
ev ent of braking manoeuvres or abrupt
ch anges in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe load compartment. Ve
hicles with automatic front passenge r air‐
bag shu toff:objects trapped under the front
passenger seat may inter fere with the function
of the automatic front passenger airbag shutoff
or damage the sy stem. Please obser vethe no tes
on the function of the automatic front passenger
airbag shutoff (/ page47). &
WARNING ‑ Risk of accident or inju ry
when using the cup holder while the
ve hicle is in motion
The cup holder cannot hold a container
secure while theve hicle is in motion.
If yo u use a cup holder while theve hicle is in
motion, the conta iner may be flung around
and liquids could be spilled. The vehicle
occupants may come into contact with the
liquid and if it is hot, they could be scalded.
Yo u could be distracted from traf fic condi‐
tions and you may lose cont rol of theve hicle. #
Only use the cup holder when theve hi‐
cle is stationar y. #
Only use the cup holder for containers
of theright size. #
Alw ays close the conta iner, particularly
if th e liquid is hot. *
NO
TEDama getothe cup holder When
there ar armrest is folded back the cup
holder could become damaged. #
Only fold there ar armrest back when
th e cup holder is closed. *
NO
TEDama getothere ar armrest due to
body weight When
folded out, there ar armrest can be
damaged bybody weight. #
Do not sit or support yourself on the
re ar seat armrest. Seats and
stowing 109

The hazard
warning lights will switch on auto‐
matically if:
R the airbag has been deplo yed.
R theve hicle is heavily braked from a speed of
more than 70 km/h toast andstill.
When you pull away again, the hazard warning
light sy stem will switch off automatically at
appr oximately 10km/h. You can also swit choff
th e hazard warning light sy stem using but‐
to n1. Ad
aptive functions, MULTIBEAM LED Intelligent Light Sy
stem function
The MULTIBEAM LED headlamps adapt tothe
driving and weather situation and pr ovide exten‐
ded functions for impr oved illumination of the
ro ad.
The sy stem comprises thefo llowing functions:
R Active headla mps (/ page130)
R Cornering light (/ page130)
R Motorw ay mode (/ page131)
R Enhanced fog light function (/ page131) The sy
stem is active only when it is dar k.
Ac tive headlamps function R
The headlamps follow thesteering mo ve‐
ments.
R Releva nt areas are better illumina ted during
a journe y.
The functions are active when the low beam is
switched on.
Depending on theve hicle's equipment, the
cou rse of the lane in which you are driving will
also be evaluated and the active headlamps
function will adjust the light in advance. Cornering light function
The cornering light impr
ovesth e illumination of
th e car riag ewa yove r a wide angle in the turning
direction, enabling better visibility on tight
bends, forex ample. It can be activated only
when the low beam is switched on.
The function is active in thefo llowing cases:
R Atspeeds below 40 km/h when the turn sig‐
nal light is switched on or thesteering wheel
is turned
R Atspeeds between 40 km/h and 70 km/h
and when thesteering wheel is turned 13 0
Light and sight

Overview of
the Mercedes-Benz emer gency
call sy stem The Mercedes-Benz emer
gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 286) or manually (/ page 287). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emergency call
in theeve nt of a breakdown or a similar situa‐
tion.
Yo u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
Messages on the displ ay
The following messages appear in the display:
R SOS NOT READY: the ignition is not on or
eCall is not available . This does not necessa‐
ri ly indica tecompl etefa ilure of the emer‐ ge
ncy call sy stem. Emer gency calls call still
be transmitte d.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-
Benz emer gency call sy stem (e.g. a fault with
th e speaker, microphone, airbag, SOS but‐
to n), a cor responding message appears in
th e multifunction display of the instrument
clus ter. Tr
iggering an automatic Mercedes‑Benz
emer gency call Re
quirements:
R The ignition is switched on. R
The star ter battery is suf ficiently charge d.
The Mercedes‑Benz emer gency call sy stem trig‐
ge rs an emer gency call au tomatical lyin thefo l‐
lowing cases:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident
The emergency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes‑Benz emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes‑Benz Service Cent reto
be initiated quickl y. 286
MBUX multimedia sy stem

Sensors
R
Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 184).
R When using a high -pressure cleaner,maintain
a minimum dis tance of 30 cm.
Ru nning boards
R Use wate r and acid-free cleaning agents.
R Do not clean the aluminium trim insert of the
ru nning board wi thalkaline or acidic cleaning
agents such as wheel cleaners. Do not use
acidic alloy wheel cleaners toremo vebrake
dust. The aluminium trim inserts could other‐
wise be damaged.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page 228).
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Ta
ilpipes
R Clean with a cleaning agent recommended
fo r Mercedes-Benz, especially inthe winter
and af terwa shing theve hicle.
R Do not use acidic cleaning agents.
Tr ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of injury from plastic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of injury or death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care: 310
Maintenance and care

Display messages
Possible causes/consequences and M MSolutions
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been disabled eventh ough an adult or a person of adult build is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact with th eve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Makesure that no objects are trapped under the front passenger seat. #
Check thest atus of automatic front passenger airbag actuation (/ page 49).#
If necessar y,consult a qualified specialist workshop immediatel y.
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag will be enabled while theve hicle is in motion in thefo llowing situations:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. 372
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions &
WARNING Risk of injury or death when using a child restra int sy stem while the front passenger airbag is
enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theeve nt of an accident.
The child could be stru ck bythe airbag. #
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE AIRB AGin front of it, DE ATH or
SERIOUS INJU RYtotheCH ILD can occur. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Makesure that no objects are trapped under the front passenger seat. #
Check thest atus of automatic front passenger airbag actuation (/ page 49).#
If necessar y,consult a qualified specialist workshop immediatel y.
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 373

Air-water duct
Keeping free.......................................... 305
Airbag Activation................................................ 39
Fr ont airbag (driver, front passenger)...... 44
Ins tallation locations.............................. .44
Knee airbag............................................ .44
Overview................................................. 44
PA SSENGER AIR BAG indicator lamp....... 49
Pr otection................................................ 46
Re duced pr otection.................................47
Side airba g.............................................. 44
Wi ndow airba g......................................... 44
Airflow Setting................................................... 14 2
Alarm sy stem
see ATA (anti-theft alarm sy stem)
All-wheel drive see 4MATIC
Ambient lighting Setting (MBUX multimedia sy stem)....... 13 5
Android Auto
see Smartphone integration Animals
Pets in theve hicle................................... 72
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft pr otection
Ad ditional door loc k................................ .76
Immobiliser............................................. 93
Anti-theft pr otection
see ATA (anti-theft alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
see Smartphone integration
Assistance sy stems
see Driving saf ety sy stem
ASS YST PLUS
Battery disconnection pe riods.............. 298
Displaying the service due dat e............. 297 Fu
nction/no tes..................................... 297
Re gular maintenance work.................... 297
Special service requ irements................ 297
ATA (anti-theft ala rmsystem)
Deactivating the alarm............................ 94
Fu nction.................................................. 93
Fu nction of interior pr otection................. 94
Priming/deactivating interior pr otec‐
tion..........................................................95
Priming/deactivating tow- aw ay pro‐
te ction..................................................... 94
To w- aw ay protection function.................. 94
AT TENTION ASSI ST
Fu nction................................................. 191
Setting................................................... 19 3
Sy stem limitations................................. 191
At tention assistant
see ATTENTION ASSIST
Au thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights........................... 12 8442
Index