2021 MERCEDES-BENZ GLC SUV keyless

Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te:
The selected setting forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countri es, including German y,using
th e acoustic locking verification signal is for‐
bidden bytraf fic la ws(in accordance with
§16 Para. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regu‐
lations. In countri es wherethe use of this
function is forbidden, this function is not
activated in theve hicle and must not be acti‐
va ted. Changing
the unlocking settings Po
ssible unlocking functions of theke y:
R Central unlocking R
Unlocking the driver's door and fuel filler flap #
Toswitch between settings: pressthe
Ü andß buttons simultaneously for
appr oximately six seconds until the indicator
lamp flashes twice.
Options if the unlocking function forth e driver's
door and fuel filler flap has been selec ted:
R Tounlo cktheve hicle centrall y:press the
Ü button twice.
R Vehicles with KEYLESS-GO: ifyo uto uch
th e inner sur face of the door handle on the
driver's door, only the driver's door and fuel
fi ller flap are unlo cked. Deactivating
the function of thekey Ve
hicles with KEYLESS-GO: ifyo u deactivate
th e function of theke y,the KEYLESS-GO func‐
tions are also deactivated. Access or drive
au thorization byKEYLESS-GO is then no longer
possible with that particular key.Activate the
function of theke y so that all its functions will
again be available. Yo
u can also deactivate the function of thekey
to reduce the energy consum ption of theke y if
yo u do not use theve hicle or a keyfo r an exten‐
ded pe riod of time. #
Todeactivate: presstheß button on the
ke y twice in quick succession.
The key indicator lamp flashes twice brief ly
and lights up once. #
Toactivate: press any button on thekey.
% When theve hicle is star ted with theke y in
th estow age compartment of the cent recon‐
sole, the function of theke y is automatical ly
activated (/ page154). 74
Opening and closing

&
WARNING Risk of injury topersons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil‐
dren, unat tended in theve hicle. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k.The additional door lock is automatically activa‐
te
d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d.
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
% After locking you can issue a signal with the
horn. Yo
u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (/ page 95). Un
locking/opening the doors from the inside #
United Kingdom onl y:obser vethe no tes on
th e additional door lock (/ page76). #
Pull door handle 2.
Lo cking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside #
Tounlo ck:press button 1. #
Tolock: press button 2. Opening and closing
77

If
yo u open theta ilgate from outside, it is auto‐
matically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactiva ted.
R The key bat tery iswe ak or dischar ged. #
Activate the function of theke y ( / page 74). #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 80). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. There is inter
fere nce from a po werful radio
signal source
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient dist ance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
79

#
Press closing button 1ontheta ilgate.
Ve hicles with KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle. Ve
hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page84).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic bloc kage
de tection with are ve rsing function. If an obs ta‐
cle obstructs theta ilgate during the automatic
closing process, it will automatically open again
slightl y.Au tomatic bloc kage detection with the
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function will not react:
R tosoft, light and thin objects, e.g. fingers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area.
If someone is trapped, eith er:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. Opening and closing
83

#
Tointer rupt convenience closing: release
th eß button. #
Tocontinue con venience closing: press
and hold theß button again.
% Con venience closing also functions wi th
KEYLESS-GO (/ page78). Re
solving problems with the side windo ws &
WARNING Risk of becoming trapped or
fa tal ly inju red if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window
will close with increased or maximum forc e.
The reve rsing function is then not active and
body parts may become trapped. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. A side wind
owcann otbe closed and you can‐
not see the cause. #
Check tosee whe ther any objects are in the
window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at least
one more second (follo w-up adjust‐
ment).
The side wind owwill be closed without the
automatic reve rsing function.
The side windo wscann otbe opened or
closed using the con venience opening fea‐
ture.
Po ssible causes:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). Sliding sunr
oof Opening and closing
the sliding sunroof &
WARNING Risk of becoming trapped
when the sliding sunroof is being opened
and closed
Body parts may become trapped in thera nge
of mo vement. Opening and closing
89

#
Pull thero ller sunblind out bytab 1and
hook it onto brac kets 2 attheto p of the
windo w. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key. The immobiliser is automatically activated when
th
e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened
R when interior pr otection is triggered
(/ page 94)
R when tow- aw ay protection is triggered
(/ page 94)
The ATA sy stem is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO Opening and closing
93

R
afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 154)
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (/ page 286).
Deactivating theATA #
Press theÜ, ßorp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (/ page154)
Deactivating the ala rmusing KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if an
alteration
to yourvehicle's angle of inclination is
de tected while tow- aw ay protection is primed. To
w- aw ay protection is automatically primed
af te r appro ximately 60 seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R doors
R tailgate
To w- aw ay protection is automatically deactiva‐
te d:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 154)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
In fo rm ation on collision de tection on a park ed
ve hicle (/ page182). Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection .
To w- aw ay protection is primed again in thefo l‐
lowing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle submenu in theSettings main menu
to prime or deactivate tow- aw ay protection. Fu
nction of interior pr otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO 94
Opening and closing

Interior pr
otection is only primed when thefo l‐
lowing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 154)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
The following situations can lead toafa lse
alarm:
R moving objects such as masc ots in theve hi‐
cle interior
R when a side window is open
R when a sliding sunroof is open Priming/deactivating interior pr
otection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor.
Interior pr otection is primed again in thefo llow‐
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle menu under Settingstoprime or
deactivate interior pr otection. Opening and closing
95