2021 MERCEDES-BENZ GLC COUPE ESP

#
Ifth eve hicle has been par ked perpendicular
to the direction of tra vel: in area 2, select
direction of tra vel3 Left orRight .
% The vehicle path shown on the media display
may dif fer from the actual vehicle path. #
Confirm direction of exit3 todrive out of
th e parking space.
% The turn signal indicator is switched on auto‐
matically when theex iting procedure begins.
Yo u are responsible for selecting the turn signal
indicator in accordance with the traf fic condi‐
tions. If necessar y,select the turn signal indica‐
to r according ly. &
WARNING Risk of accident due tovehi‐
cle swinging out while parking or pulling
out of a parking space
While parking or exiting a parking space, the
ve hicle swings out and can drive onto areas
of the oncoming lane.
This could cause youto collide wi thobjects
or other road users. #
Pay attention toobjects and other road
users. #
Where necessar y,stop theve hicle or
cancel the parking procedure with
Ac tive Parking Assist. #
If,forex ample, thePlease engage forward
gear message appears in the media display:
select the cor responding transmission posi‐
tion.
The vehicle mo ves out of the parking space.
The turn signal indicator is switched off auto‐
maticall y.
Af terth e parking space has been exited, a warn‐
ing tone and theØ Parking Assist finished,
take control of vehicle message promptyouto
ta ke control of theve hicle.
The vehicle is not automatically braked and can
ro llaw ay.Yo u ha vetoaccelerate, brake, steer
and change gear yourself again. Manoeuv
ring assistant Fu
nction of Drive Away Assist
Drive AwayAssi stcan reduce the se verity of an
impact when pulling away. If an obs tacle is
de tected in the direction of tr avel, theve hicle's
speed is brief lyreduced toappr ox. 2 km/h. If a
critical situation is de tected, theÉ symbol
appears in the media displa y.
% You can cancel an inter vention byDrive
Aw ayAssi stat any time bydeactivating
Pa rking Assist PARKTRONIC (/ page 231). &
WARNING Risk of accident caused by
limited de tection per form ance of Drive
Aw ayAssi st
Drive AwayAssi stcannot al ways clearly iden‐
tify objects and traf fic situations. #
Alw ays pay careful attention tothe traf‐
fi c situation; do not rely on Drive Away
Assi stalone. #
Be prepared tobrake or swer veas nec‐
essar y,prov ided the tra ffic situation 236
Driving and parking

permits and
that it is safe totake eva‐
sive action. Drive
AwayAssi stis only an aid. It is not a sub‐
st itute foryo ur attention tothe sur roundings.
The responsibility for safe manoeuvring and
parking remains with you. Make sure that no
persons, animals or objects etc. are in the
manoeuvring range.
A risk of a collision may arise in thefo llowing sit‐
uations, forex ample:
R Ifth e accelera tor and brake pedals are inter‐
ch anged.
R If an incor rect transmission position is
engaged.
Drive AwayAssi stis active under thefo llowing
conditions:
R IfPa rking Assist PARKTRONIC is activated.
R Ifyo u shift the transmission position tok or
h when theve hicle is stationar y.
R Ifth e de tected obs tacle is less than appr ox.
1. 0 m away. R
Ifth e manoeuvring assis tance function is
acti vated in the multimedia sy stem.
Sy stem limits
The per form ance of Drive AwayAssi stis limited
on inclines.
When driving with a trailer, Drive AwayAssi stis
not available.
% Also obse rveth e sy stem limits of Parking
Assist PARKTRONIC (/ page 228).
Fu nction of Cross Traf fic Alert
% Cross Traf fic Alert is only available forve hi‐
cles with Blind Spot Assist or Active Blind
Spot Assi st.
Cross Traf fic Alert can warndrivers of any cross‐
ing tra ffic when reve rsing and manoeuvring out
of a parking space. The radar sensors in the
bumper also monitor the area adjacent tothe
ve hicle. If a critical situation is de tected, the
L symbol appears inthe media display and
th eve hicle can be braked automatically.
If th era dar sensors are obstructed byvehicles
or other objects, de tection is not possible. Cross
Traf fic Alert is acti veunder thefo llowing
conditions:
R ifth eve hicle is reve rsing at a walking pace.
R manoeuvring assis tance is acti vated
( / page 237).
% Also obser vethe instructions on Blind Spot
Assist and Active Blind Spot Assi st
( / page 213).
Sy stem limits
Cross Traf fic Alert is not available on inclines.
Cross Traf fic Alert is not available when driving
with a trailer.
Ac tivating/deactivating manoeuv ring assis‐
tant
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & parking #
Activate/deactivate Manoeuvring assistance.
% Manoeuv ring assi stant must be active forthe
function of Drive AwayAssi st (/ page 236)
and Cross Traf fic Alert (/ page 237). Driving and parking
237

Tr
ailer Manoeuvring Assist Fu
nction of Trailer Manoeuvring Assist &
WARNING Risk of accident due to
unsuitable trailers
Tr ailers with a steered axle or a fift h wheel
cannot be used with Trailer Manoeuv ring
Assi st.
Due tothis, the trailer cann otbe man‐
oeuvred in the desired direction and you can
cause a collision or the trailer can overturn.
On lyuse Trailer Manoeuv ring Assi stwith
trailers with fixe d dr awbars and axles. *
NO
TEDama getotraile rswith a stabilisa‐
tion device against swerving In
the case of trailers with a stabilisation
device against swerving, the trailer or trailer
to w hit chcould be damaged. #
If a trailer coupling with Trailer Manoeu‐
vring Assist is used, on lyuse trailers without a
stabilisation device against
swerving. *
NO
TEDama gedue to ov erhanging loads
in front or draw bar installations The
vehicle and the trailer may be damaged
during manoeuvring due toove rhanging
loads at the front of the trailer or dr awbar
ins tallations. #
Pay attention to overhanging loads or
dr aw bar ins tallations while manoeu‐
vring. Tr
ailer Manoeuv ring Assi stassists you when
re ve rsing with a trailer. By means of a turning
angle sensor in the trailer coupling, Trailer
Manoeuv ring Assi stmonitors the articulation
angle between theve hicle and trailer and
adjusts it toa specified value.
Tr ailer Manoeuv ring Assi stis only an aid. It is not
a substitute foryo ur attention tothe sur round‐
ings. The responsibility for safe manoeuvring and
parking remains with you. Make sure that there
are no persons, animals or objects in themanoeuvring area while manoeuvring and park‐
ing in/exiting parking spaces.
Yo
u can either en terth e articulation angle value
directly via the multimedia sy stem or use a
st ra ightening manoeuvre. When car rying out a
st ra ightening manoeuvre, the sy stem calculates
th e articulation angle automatically and stra ight‐
ens theve hicle/trailer combination tothe trail‐
er's cur rent di rection.
Tr ailer Manoeuv ring Assi stmust be taught-in
before it can adjust the articulation angle
(/ page 239).
Obser vethe no tes on towing a trailer
(/ page 239).
Sy stem limits
Obser vethe sy stem limits of thefo llowing func‐
tions:
R Active Parking Assist (/ page 232)
R 360° Camera (/ page 224)
R Reversing camera (/ page 221)238
Driving and parking

If
th e ball neck is not securely loc ked in place,
th eCheck trailer hitch lock message will appear
on the multifunction displa y.Coupling up/uncoupling a trailer
&
WARNING Risk of injury fromtheve hicle
le ve l being changed
Ve hicles with le vel control sy stem: the
ve hicle le vel may be changed unin tentional ly,
e.g. by ot her persons. You may become trap‐
ped if you couple up or uncouple a trailer
while theve hicle le vel is changing. In addi‐
tion, other people could become trapped if
th eir limbs are between theve hicle body and
th e tyres or underneath theve hicle.
When coupling up or uncoupling a trailer,
make sure that: #
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R The ball neck is extended and engaged in a
secu rely loc ked position.
Tr ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R The trailer is connected cor rectl y.
R The trailer lighting sy stem is in working
order.
The functions of thefo llowing sy stems will be
af fected bya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Trailer Manoeuvering Assist
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist R
Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross Traf fic Alert
R Reversing camera
R 360° camera
R AIR BODY CONTROL
Coupling up a trailer
* NO
TEDama getothest ar ter battery due
to full dischar ge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Remo vethe co ver cap from the ball head and
st ore it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. Driving and parking
243

#
Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y.
More information on Mercedes me: https://
www.mercedes.me
Tr ansfer red data during a Mercedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targeted advice
and a smoo thservice.
The following requ irements must be fulfilled for
th e transfer of the data:
R The ignition is switched on.
R The requ ired data transfer tech nology is sup‐
po rted bythe mobile phone network pro‐
vider.
R The quality of the mobile connection is suf fi‐
cient.
Multi-s tage trans fer depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R The available mobile phone transmission
te ch nology. R
The acti vated Mercedes me connect serv‐
ices.
R The service selected in thevo ice control sys‐
te m.
% A prom ptfor consent tothe data transmis‐
sion only occurs if the cor responding
Mercedes me connect service is not activa‐
te d.
Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
te d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Time of the call
R Reason forth e initiation of the call
R Confirmation of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle If a call is made
for a service appointment via
th e service reminder, thefo llowing data is also
transmitte d:
R Cur rent milea geand main tenance da ta
If a call is made af ter auto matic accident or
breakdown de tection using the multimedia sys‐
te m, thefo llowing data is also transmitted:
R Cur rent milea geand main tenance da ta
R Cur rent vehicle location
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location
If th e data pr otection prom pthas been rejected,
th efo llowing data is transmitte dto enable targe‐
te d advice and an ef ficient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle MBUX multimedia sy
stem 281

Apps
for Smartphone Integration
R Apple CarPlay ®
R Android Auto
% For saf etyre asons, thefirs t acti vation of
Sma rtphone Integration on the multimedia
sy stem must be car ried out when theve hicle
is stationary and the parking brake is
applied.
Yo u can start Apple CarPlay ®
or Android Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y.
Overview of transfer redve hicle data
When using Smartphone Integration, cer tain
ve hicle data is transfer redto the mobile phone.
This enables youto getth e best out of selected
mobile phone services. Vehicle data is not
directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised) The transfer of
this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 266).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
R Drive type
The trans fer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction R
Acceleration dire ction
This da tais used bythe mobile phone to
impr ovethe accuracy of the navigation (e.g. for
continuation in a tunnel). Mercedes-Benz eme
rgency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem The Mercedes-Benz emer
gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition must be switched on before an auto‐
matic emer gency call can be made.
% The Mercedes-Benz eme rgency call sy stem
is activated at thefa ctor y.Using the
Mercedes-Benz emer gency call sy stem is
free of charge. MBUX multimedia sy
stem 285

Overview of
the Mercedes-Benz emer gency
call sy stem The Mercedes-Benz emer
gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 286) or manually (/ page 287). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emergency call
in theeve nt of a breakdown or a similar situa‐
tion.
Yo u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
Messages on the displ ay
The following messages appear in the display:
R SOS NOT READY: the ignition is not on or
eCall is not available . This does not necessa‐
ri ly indica tecompl etefa ilure of the emer‐ ge
ncy call sy stem. Emer gency calls call still
be transmitte d.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-
Benz emer gency call sy stem (e.g. a fault with
th e speaker, microphone, airbag, SOS but‐
to n), a cor responding message appears in
th e multifunction display of the instrument
clus ter. Tr
iggering an automatic Mercedes‑Benz
emer gency call Re
quirements:
R The ignition is switched on. R
The star ter battery is suf ficiently charge d.
The Mercedes‑Benz emer gency call sy stem trig‐
ge rs an emer gency call au tomatical lyin thefo l‐
lowing cases:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident
The emergency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes‑Benz emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes‑Benz Service Cent reto
be initiated quickl y. 286
MBUX multimedia sy stem

The SOS button in
theove rhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes‑Benz emer gency call sy stem
cann otconnect tothe Mercedes‑Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site. R
If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately. Tr
iggering a manual Mercedes-Benz emer‐
ge ncy call #
Touse the SOS but ton in theov erhead
control panel: press and holdthe SOS but‐
to nfo r at least one second (/ page278). #
Touse voice control: usethe LINGUA‐
TRONIC voice commands .
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes-Benz emer gency call centre. This allo
wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y. #
Dial the emer gency number 11 2onyour
mobile phone. MBUX multimedia sy
stem 287