2021 MERCEDES-BENZ GLA SUV service

R
ach ild booster seat with a backrest and seat
belt guide
Mercedes-Benz recommends using a child
booster seat with a backrest.
The child restraint system must be appropria te to
th e age, weight and size of thech ild.
Observ Observ e law
e laws and leg
s and leg al r
al req
equir
uir ements
ements
Alw ays obser vethe legal requ irements when
using a child restraint system in theve hicle.
Make sure that thech ild restraint system is
appro ved in accordance with theva lid test speci/-
ca tions and guidelines. Further information can
be obtained at a quali/ed specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre forth is purpose.
Onl
Onl y use appr ov
y use appr oved ced c hild r
hild r es
estrtraint syst
aint syst ems
ems
Only child restraint systems that meet thefo llo w-
ing UNECE standards are permitted for use in the
ve hicle:
R UN-R44
R UN-R129 (i-Size child restraint systems) In
fo rm ation on child restraint system appro val
categories and de tails on the appr oval label on
th ech ild restraint system (/ page 66). Det
Det
ecting r
ecting r isk
isks,av
s, avoiding dangoiding dang er
er Secur
Secur
ing syst
ing syst ems f
ems for c
or child r
hild r es
estrtraint syst
aint syst ems in
ems in
t
t he v
he v ehicle
ehicle
Only use thefo llowing securing systems forch ild
re straint systems:
R the ISOFIX or i-Size securing rings
R theve hicle's seat belt system
R theTo pTe ther anchorages
Fi tting an ISOFIX or an i-Size child restraint sys-
te m is prefer red.
Simply attaching tothe securing rings on theve hi-
cle can reduce therisk of /tting thech ild restraint
system incor rectl y.
When securing a child with the integ rated seat
belt of the ISOFIX or i-Size child restraint system,
al ways comply with the permissible gross weight
fo rth ech ild and child restraint system
(/ page 70). A
A dv
dv ant
ant ag
age of a r
e of a r earw
earwar
ard-f
d-f acing c
acing c hild r
hild res
estr traint sy
aint sy s-
s-
t
t em
em
It is preferable totransport a baby or a small child
in a suitable rear wa rd-facing child restraint sys-
te m. In this case, thech ild sits in the opposite
direction tothe direction of tr avel and faces bac k-
wa rds.
Babies and small children ha vecomparatively
we ak neck muscles in relation tothe size and
we ight of their head. The risk of injury tothe cer-
vical spine during an accident can be reduced in a
re ar wa rd-facing child restraint system.
Alw ay
Alw ays secur
s secur e a c
e a child r
hild r es
estr
traint syst
aint syst em corr
em correctly
ectly &
W
WARNING
ARNING Risk of injury or death due to
incor rect ins tallation of thech ild restraint
system
The child can then not be pr otected or
re strained as intended. #
Be su retocomply with the manufactur-
er's installation inst ructions forth ech ild
re straint system and its co rrect use. 62
62
Occupant saf
ety

#
Keep theve hicle key out of there ach of
ch ildren. &
W
W ARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. Ov
Ov
er
ervie
vie w of r
w of r ecommended c
ecommended c hild r
hild res
estr
traint syst
aint syst ems
ems %
Further information on the cor rect child
re straint system can be ob tained at a quali-
/ed specialist workshop. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre forth is purpose. Secur
Secur ing wit
ing wit h ISOFIX
h ISOFIX
W
W eight cat
eight cat egor
egory 0+ (up t
y 0+ (up t o 13 k
o 13 kg and up to
g and up to
appro
appro x. 15 mont
x. 15 mont hs)
hs) T
T
ype
ype 1
1
B
BAB
AB Y S
Y S AFE plus
AFE plus
Size catego ry E
Appro valE 1 04 301 146
Order number 2
B6 6 86 8224
1 Manufacturer: Britax Römer .2 With colour code 9H95. W
W
eight cat
eight cat egor
egory I (9 t
y I (9 t o 18 k
o 18 kg and fr g and fr om appro
om appro x-
x-
imat
imat el
ely 9 mont
y 9 mont hs t
hs to 4 y
o 4 y ear
ears)
s) T
T
ype
ype 1
1
DUO plus
DUO plus
Size categor yB1
Appro valE 1 04 301 133
Order number 2
A 000 970 43 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. Secur
Secur
ing wit
ing wit h t
h the v
he v ehicle seat belt
ehicle seat belt
W
W eight cat
eight cat egor
egory 0 (up t
y 0 (up t o 10 k
o 10 kg and approg and appro ximat
ximat ely
ely
6 mont
6 mont hs) and w
hs) and w eight cat
eight categor
egory 0+ (up t
y 0+ (up t o 13 kg
o 13 kg
and appro
and appro ximat
ximatel
ely 15 mont
y 15 mont hs)
hs) T
T
ype
ype 1
1
B
BAB
AB Y S
Y S AFE plus II
AFE plus II
Appr oval E1 04 301 146
Order number 2
A 000 970 38 02
1 Manufactu rer: Britax Römer .2 With colour code 9H95. W
W
eight cat
eight cat egor
egory I (9 t
y I (9 t o 18 k
o 18 kg and fr g and fr om appro
om appro x-
x-
imat
imat el
ely 9 mont
y 9 mont hs t
hs to 4 y
o 4 y ear
ear s)
s) T
T
ype
ype 1
1
DUO plus
DUO plus
Appr oval E1 04 301 133
Order number 2
A 000 970 43 02
1 Manufactu rer: Britax Römer .2 With colour code 9H95. Occupant saf
ety
65
65

R
It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
S
S t
tar
ar ting t
ting t he v
he vehicle (R
ehicle (R emot
emot e Online)
e Online) &
W
WARNING
ARNING Risk of crushing or entrapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. #
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o..
R The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App
R By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair wor
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;.
R ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R V Vehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
depress the accelerator pedal be yond the
pressure point (kickdown).
R Only increase the engine speed gradually and
accelerate theve hicle tofull speed aTer
1,500 km.
This also applies when the engine or parts of the
driv etra in ha vebeen replaced. Driving and parking
173
173

Dr
Dr
iving on sand
iving on sand
When driving on sand, also obser vethefo llowing
inst ructions:
R Select theF drive prog ram.
R ShiT toa lo werge ar.
R Drive quickly toove rcome the rolling resist-
ance; theve hicle may otherwise dig itself in.
R Drive in the trac ksofother vehicles if possi-
ble. Make sure that thefo llowing prerequisites
are met:
- the tyre ruts are not too deep
- the sand is /rm enough
- thegr ound clearance is su1cient
F F or
or ding ding
Also obser vethefo llowing information when ford-
ing:
R Drive no faster than 10 km/h.
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Switch o. automatic climate cont rol
( / page 159). R
V
V ehicles wit
ehicles wit h st
h stationar
ationar y heat
y heater/v
er/ventilation:
entilation:
switch the stationary heater/ventilation o.
(/ page 164).
R Ensure that a bow wave does not form asyou
drive.
R Do not stop in thewa ter and do not switch o.
th e engine. Ensure the ECO start/s top func-
tion is switched o. (/ page 181).
Dr Dr iving in mount iving in mount ainous t
ainous terr
errain
ain
Also obser vethefo llowing information when driv-
ing in mountainous terrain:
R Obser vetheva lues of the approach/depar-
ture angle and of the maximum gradient
(/ page 413).
R Avoid high engine speeds.
R Use the braking po wer of the engine when
driving downhill.
R ShiT toa lo werge ar on uphill gradients and on
long, steep downhill gradients.
R Activate DSR before driving downhill, if neces-
sary (/ page 244). Chec
Chec klis
klisttaTer
aTer dr
driving
iving o.-r
o.-road
oad
Driving o.- road places greater demands on your
ve hicle than driving on normal roads. Check the
entire vehicle for damage and fore ign bodies
ev ery time aTer driving o.- road. Foreign bodies in
th e wheels or driv etra in can lead toimbalances
and therefore vibrations.
R Ifth eF drive prog ram is selected: select
ano ther drive prog ram.
R Deactivate DSR.
R Apply the brakes todry them aTer ford ing.
R Check that the service brake is working nor-
mally aTer a long downhill str etch.
R Clean thefo llowing components every time
aTer driving o.- road:
- licence plate number
- headlamps and tail lamps
- tyres, wheels and wheel ar ches
- underbody
R ATer driving thro ugh sand, mud, water or
gr av el, ha vethefo llowing components
ch ecked and cleaned: Driving and parking
179
179

cent
reof display 4. Therange displa yed does
not indicate a /xed reduction in consum ption. R
R
eg
eg ener
ener ativ
ative br
e br ak
ake syst
e syst em (plug-in h
em (plug-in h ybr
ybrid)
id) F F
unction of t unction of t he r
he recuper
ecuper ativ
ative br
e br ak
ake syst
e syst em
em
Depending on the selected recuperation le vel,the
electric mo tor is operated as an alternator when
in ove rrun mode and during braking in order to
ch arge the high-voltage battery while driving. As
soon as youre lease the accelerator pedal when
th eve hicle is in motion, recuperation in overrun
mode is initiated.
The higher there cuperation, the more sharply the
ve hicle is braked when coasting and the more
electrical energy is fed into the high-voltage bat-
te ry.
The rege nerative brake system has thefo llowing
ch aracteristics:
R supports braking with elect ronically cont rolled
brake forc e boosting
R con verts th e kinetic energy of theve hicle into
elect ric energy %
Ifyo u brake hard, the mechanical brake is
also used. This means that the maximum
re cuperative energy cannot be reco vered. The
more you drive and brake in an anticipatory
manner, the more e1cient lyenergy can be
re cuperated.
Syst
Syst em limits em limits
The braking e.ect of the electric mo tor during
re cuperation in overrun mode may be reduced or
may not be available at all in thefo llowing situa-
tions:
R when the high-voltage battery charge level
increases
R ifth e high-voltage battery is not yet at a nor-
mal operating temp erature
R when driving at speeds close tozero
R in transmission position i
R during and aTer ESP ®
inter venes
In these cases, the desired deceleration is set by
th e brake control system. Also brake with the
service brake if necessar y. Manuall
Manuall y se
y se tting r
tting r ecuper
ecuper ativ
ative deceler
e deceler ation
ation
% IntheÎ drive prog ram, you can use the
stee ring wheel gearshiT paddles tomanually
adjust the intensity of recuperation in overrun
mode. %
When theve hicle is star ted again or transmis-
sion position his engaged again, the stand-
ard setting is automatically set.
The following recuperation le vels are available:
R hà Intelligent, anticipa tory recuperation
with ECO Assist (standard setting)
(/ page 183)
R hq Norecuperation: theve hicle rolls freely 182 182
Driving and parking

A
A
dBlue
dBlue ®
®
(v
(vehicles wit
ehicles wit h a diesel engine onl
h a diesel engine onl y)
y)N
No
ot
t es on
es on r
re/lling
e/lling A
AdBlue
dBlue ®
®
Ad Blue ®
is a water-soluble 0uid forth e NOx
ex haust gas aTertreatment of diesel engines. In
order forth eex haust gas aTertreatment tofunc-
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-0ammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only /ll the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
awa y from chil-
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughl y.
Drink plenty of water. Seek medical at tention at
once. Obser
vethe no tes on operating 0uids
(/ page 402).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at a
quali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre.
R AdBlue ®
is available at many /lling stations
from AdBlue ®
/lling pumps.
R Alternati vely,Ad Blue ®
is available at quali/ed
specialist workshops, e.g. Mercedes-Benz
Se rvice Centres, and at many /lling stations in
Ad Blue ®
re/ll canis ters or AdBlue ®
re/ll bot-
tles.
% Ensure the connection between there /ll con-
ta iner and vehicle /ller neck does not drip.
T
T opping up A opping up A dBlue
dBlue®
®
* NO
NOTE
TEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used to/ll the fuel
ta nk. #
Only use AdBlue ®
to /ll theAd Blue ®
ta nk. #
Do not over/ll theAd Blue ®
tank. *
N
NOOTE
TE Contamination of theve hicle inte-
ri or due toAd Blue ®
lea kage #
ATer topping up, carefully close the
Ad Blue ®
re/ll con tainer. #
Avoid car rying AdBlue ®
re/ll con tainers
permanently in theve hicle. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is unloc ked.
The following message s appear in order in the
Instrument Displ aywhen theAd Blue ®
tank
re qu ires topping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up with at least 5 l of AdBlue ®
.
R Top up AdBlue Emergency op. in XXX miles
See Owner's Manual The lowAdBlue ®
level
will lead tolimited per form ance aTer the Driving and parking
199 199

re
maining distance displa yed has been driven.
To p up with at least 5 l of AdBlue ®
.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX km The low
Ad Blue ®
leve l will lead tolimited per form ance
from the speed displa yed. ATer there maining
distance displa yed has been co vered, it will no
longer be possible tostart theve hicle. Top up
with at least the amount of AdBlue ®
displa yed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no longer start the
ve hicle. Top up with at least the amount of
Ad Blue ®
displa yed. Switch on theve hicle and
wa itfor appr oximately 60 seconds. Start the
ve hicle.
Yo u can see theAd Blue ®
range and le vel in the
Service menu in the Instrument Displa y.
% The AdBlue ®
range sh own depends strongly
on the driving style and operating conditions.
The actual range can therefore deviate from
th e calculated range. Opening t
Opening t he A he AdBlue
dBlue ®
®
/ller
/ller cap
cap #
Press on the back area of fuel /ller 0ap 1. #
Turn AdBlue ®
/ller cap 2anti-clockwise and
re mo veit.
% You can also store theAd Blue ®
/ller cap in
th e fuel /ller cap holder in the fuel /ller 0ap
hinge arm. T
T
opping up A
opping up A dBlue
dBlue ®
®
Mercedes-Benz recommends topping up AdBlue ®
at a /lling pump. If no AdBlue ®
/lling pump is
av ailable, you can also top up AdBlue ®
using a
canister. #
Screw onthefa stener of AdBlue ®
re/ll canis-
te r4. 200
200
Driving and parking

R
Has been inspec tedby aqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable. #
Purchase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere.
Mercedes-Benz thoroughly tests these original
ch arging cables forth eir suitability for high-
vo ltage charging of your vehicle. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the manufacturer
forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle.
R Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment.
Shor terch arging times can be achie ved in thefo l-
lowing ways:
R Charging at a wallbox.
R Charging at a charging station.
When doing so, alw ays obser vethe local informa-
tion.
Do not lea vethech arging cable cont rols hanging
loose from a mains soc ket. Do not liT
the controls bythefo llowing compo-
nent parts:
R The charging cable connector.
R The mains plug.
When charging, pr otect thech arging cable cont rol
element from excessive heat such as direct sun-
light. Otherwise, thech arging process may be
cancelled. N No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
w
w allbo
allbo x or c
x or c har
harging st
ging st ation (mode 3)
ation (mode 3) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toawa llbox
using incor rectly ins talled component parts
could cause a /re or an electric shoc k,for
ex ample. #
Only connect thech arging cable to a
wa llbox that:
R Has been proper lyinstalled and 204
204 Driving and parking