2021 MERCEDES-BENZ EQC SUV pre-entry climate control

#
Toinser t:slide flacon 2into the holder as
fa r as it will go. #
Toremo ve:pull out flacon 2.
If yo u do not use genuine Mercedes-Benz interior
pe rfumes, obse rveth e manufacturers' saf ety
notices on the perfume pac kaging. Dispose of
thege nuine Mercedes-Benz interior
pe rfume flacon when it is em pty and do not refill
it.
Re fillable flacon #
Unscr ew cap 1of em ptyflacon 2. #
Fillflacon 2with a maximum of 15ml. #
Screw cap 1back onto flacon 2.
Alw aysre fill th e em ptyre fillable flacon with the
same perfume. Obser vethe separate informa‐
tion sheet attached totheflacon. Pre-ent
ryclimate cont rol using thekey Fu
nction of pre-entry climate control using
th ekey
Before entering theve hicle, the driver's seat
area or the whole vehicle interior can be briefly
pre-warmed or pre-cooled.
When pre-cooling, thefo llowing functions are
activated as needed:
R Automatic clima tecontrol
R Blower R
Seat ventilation
When pre-heating, thefo llowing functions are
activated as needed:
R Automatic clima tecontrol
R Blower
R Seat hea ter
R Steering wheel heater
R Mirror heater
R Rear wind owheater
R Fragrancing
R Ionisation
Setting pre-ent ryclimate cont rol via key #
Call up the air conditioning menu. #
Select Pre-entry climate ctrl .
Tu rning on/off #
Select Z. #
Select Pre-entry climate control via key. Climate control
14 3

Switching pre-entry climate control via
the
ke y on/off
Re quirements:
R The high- voltage battery is charge d suf fi‐
cientl y.
R The function has been activated via the mul‐
timedia sy stem. #
Toswitch on: unlocktheve hicle.
The climate contro l functions are activated
fo r up tofive minutes for pre-heating and
pre-cooling.
Pre-entry clima tecontrol via theke y cannot be
activated more than thre e times when theve hi‐
cle is switched off. #
Toswitch off: pushthe& button up or
down.
The following functions will remain active once
th eve hicle has been star ted:
R Seat heating
R Seat ventilation
R Frag rancing R
Ionisation Pre-entry climate control at depa
rture time Pre-entry climate control
for depa rture time
function &
WARNING Dangertolife due toexpo‐
sure toextreme heat or cold in theve hi‐
cle
If people, particular lych ildren, are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious
injury or danger tolife. #
Never lea vepersons, children in partic‐
ular, unat tended in theve hicle. The
vehicle interior can be air conditioned when
th eve hicle is par ked.
When theve hicle is connected topowe r supply
equipment, priority is given tocharging the high-
vo ltage battery toa specified minimum charge. The
running time of pre-entry clima tecontrol
may be reduced under thefo llowing conditions:
R The vehicle is not connected topowe r supp ly
equipment.
R The high-voltage battery is not charge d suf fi‐
ciently.
Wi th active pre-ent ryclimate control, thech arge
le ve l of the high-voltage battery may be reduced,
eve n if thech arging cable connec tor is connec‐
te d.
Fo r cooling, thefo llowing functions are activated
as needed:
R Automatic clima tecontrol
R Blower
R Seat ventilation
Fo r heating, thefo llowing functions are activated
as needed:
R Automatic clima tecontrol
R Blower
R Seat heating
R Steering wheel heater 14 4
Climate cont rol

R
Mirror heater
R Rear wind owheater
R Fragrancing
R Ionisation
Setting pre-ent ryclimate cont rolfo r depar‐
ture time #
Call up the air conditioning menu. #
Select Pre-entry climate ctrl .
Setting a single depa rture time #
Select ONCE. #
Set a depa rture time.
Changing the active departu retime #
Select the pen icon next tothe displa yed
departure time. #
Set a departure time.
Setting thewe ek profile #
Select WEEK PROFILE. #
Set the desired departure times, e.g. every
day at 08:00. Selecting
the zone #
Select Z. #
Select Driver's seat only.
If th eDriver's seat only setting is deactiva‐
te d, pre-entry climate control take s place for
th e entire vehicle.
Ac tivating/deactivating pre-entry climate
control for depa rture time
Re quirements:
R The high- voltage battery is charge d suf fi‐
cientl y.
R The function has been activated via the mul‐
timedia sy stem. #
Toactivate: setthe departure time
(/ page 145).
Pre-entry clima tecontrol for depa rture time
swit ches on a maximum of 55 minutes
before the selected departure time. It will
re main active for ano ther five minutes if the
departure is dela yed. #
Todeactivate: pushthe& button up or
down. The
following functions will remain active once
th eve hicle has been star ted:
R Seat heating
R Seat ventilation
R Frag rancing
R Ionisation Ac
tivating/deactivating immediate pre-entry
climate control &
WARNING Dangertolife due toexpo‐
sure toextreme heat or cold in theve hi‐
cle
If people, particular lych ildren, are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious
injury or danger tolife. #
Never lea vepersons, children in partic‐
ular, unat tended in theve hicle. Air conditioning of
theve hicle interior can con‐
tinue for up to50 minutes, e.g. if the journey is
inter rupte d. Climate control
14 5

Combo 2
vehicle soc ket #
Press there ar centre of soc ketflap 1 and
fo ld open the soc ketflap.
The % indicator lamp 2and status dis‐
play 3light up white.
% When the drive sy stem is star ted (the õ
display is lit in the multifunction display),
soc ketflap 1 cannot be opened. #
Press cat ch7 tothe left and fold up soc ket
co ver5.
% Only connection 8isrequ ired forthe
ch arging cable connec tor.Open only the
upper part of soc ket co ver5. #
Tocharge at a mains soc ket, insert the mains
plug into the mains soc ket of theex tern al
po we r source tothestop and set the maxi‐
mum charging cur rent if requ ired
(/ page 168). #
Insert thech arging cable connec tor into vehi‐
cle soc ket connection 8tothestop. If the
wa llbox/ charging station is not equipped
with a charging cable, insert the plug of the
ve hicle's charging cable into thewa llbox/
ch arging station soc ketto thestop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis‐
play 3flash orange and, as soon as the
high-voltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting
lights up for appro ximately 30 seconds as with
the# indicator lamp 4
(/ page 130).
If th ech arging cable is connec tedto theve hicle,
th e drive sy stem cann otbe star ted and theve hi‐
cle cannot be mo ved.
At thest art of thech arging process, thech arge
le ve l display is shown in the instrument clus ter
with a charging prediction. The charging predic‐
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high-voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis‐
play in the instrument clus ter during the
ch arging process.
% Depending on thete mp erature, thefa n and
battery cooling sy stem may audibly switch
on during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connec tedto the mains suppl y,the high-volt‐
age battery will be rech arge d automatically
as needed or when elect rical consumers are
acti vated (e.g. the pre-entry climate control). 174
Driving and pa rking

Combo 2
vehicle soc ket #
Press there ar centre of soc ketflap 1 and
fo ld open the soc ketflap.
The % indicator lamp 2and status dis‐
play 3light up white.
% When the drive sy stem is star ted (the õ
display is lit in the multifunction display),
soc ketflap 1 cannot be opened. #
Press cat ch7 tothe left and fold up soc ket
co ver5.
% The CCS charging cable connec torre qu ires
connections 6and 8. Therefore, it is nec‐
essary toopen bo thparts of soc ket co ver
5 . #
Insert the CCS charging cable connec tor into
th eve hicle soc ketto thestop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis‐
play 3flash orange and, as soon as the
high-voltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting
lights up for appro ximately 30 seconds as
with the# indicator lamp 4
(/ page 130).
If th ech arging cable is connec tedto theve hicle,
th e drive sy stem cann otbe star ted and theve hi‐
cle cannot be mo ved.
At thest art of thech arging process, thech arge
le ve l display is shown in the instrument clus terwith a
charging prediction. The charging predic‐
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high-voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis‐
play in the instrument clus ter during the
ch arging process.
% Depending on thete mp erature, thefa n and
battery cooling sy stem may audibly switch
on during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connec tedto the mains suppl y,the high-volt‐
age battery will be rech arge d automatically
as needed or when elect rical consumers are
acti vated (e.g. the pre-entry climate control). Ending
the direct cur rent charging process
(mode 4) Re
quirements:
R The dis tance between theke y and theve hicle
does not exceed 1 m. 17 8
Driving and pa rking

%
Ifyo u cannot remo vethech arging cable con‐
nec tor,unlo cktheve hicle and repeat the
procedure. If thech arging cable connec tor is
st ill loc ked, con tact a qualified specialist
wo rkshop. #
Close the soc ket co ver and the soc ketflap. #
Remo vethech arging cable connec tor from
th e mains soc ket, or from the soc ket on the
wa llbox/ charging station, and stow theve hi‐
cle charging cable safely in theve hicle.
% Afterth ech arging cable connec tor has been
disconnected, the left % indicator lamp
1 ontheve hicle soc ketre mains lit for
some time before switching off. Fu
nction of thech arge leve l display in the
mu ltifunction display 1
Current charge level
2 Time at which comple tely ch arged
When theve hicle is connected tothe mains sup‐
ply and the ignition is switched off, the multi‐
function display sho ws thech arge leve l display
fo r appro ximately two minutes.
% The values displa yedva ry depending on the
setting of thech arging process. The set
departure time may also be displa yed, for
ex ample. Configuring
thech arging settings Multimedia sy
stem:
4 © 5
EQ 5
Charging options
Setting the departu retime
The set depa rture times are used forth eve hi‐
cle's pre-entry climate control and for predic‐
tions rega rding the appr oximate state of charge
and range at the time selected. The charging
process alw aysst arts immediatel y,irre spective
of the next departure time. #
Select Departure time.
The following charging times can be selec ted:
R Off (no departure time)
R Once
R Week profile #
Select a setting.
Setting a single depa rture time #
Select Departure time . #
Select Edit single time . #
Set a depa rture time. 18 0
Driving and pa rking

Display messages
Possible causes/consequences and M
MSolutions
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem ptedto switch on pre-entry climate contro l morethan thre e times with the engine switched off. #
Start theve hicle forte n seconds.
Pre-entry clima tecontrol is ope rational again.
&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.
When the high-voltage battery is suf ficiently charge d, pre-entry climate control will be operational again. Display messages and
warning/indicator lamps 365

Seats suitable
for i‑Size child
re stra int sy stems..................................... 57
Seats suitable for ISOFIX child
re stra int sy stems..................................... 56
Securing on the co-driver seat................65
Secu ring on there ar seat........................ 63
To pTe ther............................................... 60
Children Avoiding dangers in theve hicle............... 50
Basic instructions.................................... 49
Chock Storage location.................................... 336
Chock see Chock
City lighting................................................ 127
Cleaning see Care
Climate control Activating/deactivating the A/C
function (MBUX multimedia sy stem)..... 14 0
Ac tivating/deactivating the synchro‐
nisation function (MBUX multimedia
sy stem).................................................. 141
Air-reci rculation mode.......................... .141 Au
tomatic control.................................. 14 0
Calling up the air conditioning menu..... 14 0
Climate style function............................1 40
Demisting the windscreen..................... 13 9
Demi sting windo ws................................ 141
Fr ont air vents....................................... 14 6
Immedia tepre-entry climate control.....1 45
Inserting/removing theflacon (fra‐
gr ance sy stem)...................................... 14 2
Ionisation............................................... 141
No te...................................................... 13 9
Pre-ent ryclimate control at depar‐
ture time................................................ 14 4
Pre-ent ryclimate control using the
ke y........................................................ .143
Re ar air vents........................................ 14 6
Re ar operating unit................................ 13 9
Setting (MBUX multimedia sy stem)....... 14 0
Setting the air distribution..................... 13 9
Setting the air flow ................................. 13 9
Setting the climate style........................ 141
Setting the fragrance sy stem.................1 42
Setting thete mp eratur e........................ 13 9
Switching on/of f................................... 14 0
Switching there ar wind owheater
on/off...................................................1 39THERMATIC control pane
l...................... 13 9
THERMOTRONIC contro l panel..............139
Ve ntilating theve hicle (con venience
opening)................................................. .85
Climate style
Fu nction................................................ 14 0
Setting................................................... 141
Clo thes hook .............................................. 11 5
Cockpit Overview................................................... 6
Cof fee cup symbol
see ATTENTION ASSIST
Collision de tection (pa rked vehicle)
Information............................................ 186
Combination switch .................................. 124
Compu ter
see On-board computer
Con venience closing ................................... 85
Con venience opening ..................................85
Coolant (engine) Check le vel............................................ 302
No tes....................................................3 49422
Index