2021 MERCEDES-BENZ EQC SUV belt

Overview of
the Mercedes-Benz emer gency
call sy stem The Mercedes-Benz emer
gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 287) or manually (/ page 288). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call
in theeve nt of a breakdown or a similar situa‐
tion.
Yo u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
Messages on the displ ay
The following messages appear in the display:
R SOS NOT READY :th e ignition is not on or
eCall is not available . This does not necessa‐
ri ly indicate comple tefailure of the emer‐ ge
ncy call sy stem. Emer gency calls call still
be transmitte d.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-
Benz emer gency call sy stem (e.g. a fault with
th e speaker, microphone, airbag, SOS but‐
to n), a cor responding message appears in
th e multifunction display of the instrument
clus ter. Tr
iggering an automatic Mercedes‑Benz
emer gency call Re
quirements:
R The ignition is switched on. R
The star ter battery is suf ficiently charge d.
The Mercedes‑Benz emer gency call sy stem trig‐
ge rs an emer gency call au tomatical lyin thefo l‐
lowing cases:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident
The emergency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes‑Benz emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes‑Benz Service Cent reto
be initiated quickl y. MBUX multimedia sy
stem 287

Exterior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Ve hicle soc ket (high-volta gebattery)
R Use clean water and a soft clo thtoclean the
ve hicle soc ket.
R Do not use a high-pressu recleaner or clean‐
ing agents (for example, soap).
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 187).
R When using a high -pressure cleaner,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page 229).
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Tr
ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care:
Seat belts R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R Switch off the display and let it cool down. 308
Maintenance and care

Display messages
Possible causes/consequences and M
MSolutions
Reduce speed *A
t least one tyre is overheating. The af fected tyres are displ ayed in red. At temp eratures close tothe limit value,
th e tyres are displa yed in yello w. &
WARNING Risk of an accident from driving wi thove rheated tyres
Overheated tyres can bur st. #
Reduce speed so that the tyres cool down. Wa
rning and indicator lamps Overview of indicator and
warning lamps Some sy
stems will per form a self-test when the
ignition is switched on. Some indicator and
wa rning lamps may briefly light up or flash. This
behaviour is non-critical. These indicator and
wa rning lamps indicate a malfunction only if they
light up or flash af terth e drive sy stem has been
st ar ted or during a journe y. Instrument display
Depending on
the display setting, the positions
of the indicator lamps on the instrument display
may dif fer from theex ample shown. Indicator and
warning lamps:
6 Re
stra int sy stem (/ page 406)
ü Seat belt (/
page 406)
_ Reduced po wer (/ page 407)
Ú Sy
stem er ror (/ page 407)
# Electrical
fault (/ page 407)
ï Trailer hit ch (/page 408)
Ù Powe rst eering (/ page 408)
! Elect
ric pa rking brake (red)
(/ page 410)
! Electric parking brake (yell
ow)
( / page 410) 404
Displaymessa ges and warning/indicator lamps

Occupant saf
ety Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
6 Re stra int sy stem warning
lamp *T
he redre stra int sy stem warning lamp is lit while the drive sy stem is running.
The restra int sy stem is malfunctioning (/ page 35). &
DANG ER Risk of death due tothere stra int sy stem malfunctioning
Components in there stra int sy stem may be activated unintentionally or not deploy as intended in an accident. In
th eeve nt of an accident, the high-voltage on-board electrical sy stem may not be deactivated as intended.
Yo u may recei vean electric shock if youto uch the damaged components of the high-voltage on-board electrical
sy stem. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. #
After an accident, switch off the ignition immediatel y. #
Drive on carefully. #
Notethe messages on the multifunction displa y. #
Consult a qualified specialist workshop immediatel y.
ü
Seat belt warning lamp
fl ashes *T
he red seat belt warning lamp flashes and an intermit tent wa rning tone sounds.
The driver or front passenger has not fastened his/her seat belt while theve hicle is in motion. #
Fasten your seat belt (/ page 38).
There are objects on the front passenger seat. #
Remo vethe objects from the front passenger seat. 406
Display messages and warning/indicator lamps

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ü Seat belt warning lamp
lights up *T
he red seat belt warning lamp lights up once the drive sy stem has star ted.
In addition, an intermittent warning tone may sound.
The red seat belt warning lamp reminds the driver and front passenger tofast entheir seat belts. #
Fasten your seat belt (/ page 38).
If yo u ha veplaced objects on the front passenger seat, there d seat belt warning lamp may remain lit. Drive sy
stem Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
_ Re duced warning lamp
po wer *T
heyellow reduced-po werwa rning lamp is on.
Drive sy stem po wer output is reduced. #
Notethe messages on the multifunction displa y.
Ú
Sy stem er rorwa rning lamp *T
he red sy stem er rorwa rning lamp is lit while theve hicle is in a state of operational readiness õ.
There is a malfunction in the drive sy stem. #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 407

No
tes..................................................... 317
Re placing.............................................. 320
St arting assis tance................................ 320
Battery charged
see High-voltage on-board electrical sy stem
Belt see Seat belt
Bicycle rack
Load capacity........................................ 354
Tr ailer operation.................................... 24 4
Blind Spot Assi st
Ac tivating/deactivating......................... 220
Fu nction................................................. 218
Sy stem limitations................................. 218
Blo wer
see Climate control
Boot lid see Tailgate
Brake Assist Sy stem
see BAS (Brake Assi stSystem)
Brake fluid
No tes....................................................3 49Brake
forc e distribution
EBD (Elect ronic Brake forc e Distribu‐
tion).......................................................1 92
Brakes ABS (Anti-lock Braking Sy stem).............1 89
Ac tive Brake Assi st................................ 209
Ad aptive brake lights............................. 194
BA S (Brake Assi stSystem).................... 189
Driving tips............................................ 15 3
EBD (Electronic Brake forc e Distribu‐
tion).......................................................1 92
HOLD function....................................... 19 3
Limited braking ef fect (salt-trea ted
ro ads).................................................... 15 3
New/replaced brake linings/brake
discs...................................................... 15 3
Re cuperation........................................ .149
Ru nning-in no tes.................................... 15 3
Braking assistance see BAS (Brake Assi stSystem)
Breakdown Overview of the help functions................ 14
To w- starting......................................... .324
To wing away.......................................... 321
Tr ansporting theve hicle........................ 322 Wheel
chang e....................................... .337
Breakdown see Flat tyre
Buttons Steering wheel...................................... 250 C
Calls Mercedes me........................................ 279
Camera see 360° Camera
see Reversing camera
Car key
see Key
Car wash
see Care
Car wash (care)......................................... 304
Car-to-X-Communication Displaying hazard warnings.................. .273
Care 360° camera........................................ .307
Air-water duct........................................ 304
Au tomatic car wash...............................3 04420
Index

Carpe
t.................................................. .308
Decorative foil...................................... .306
Displ ay.................................................. 308
Exterior lighting..................................... 307
High-pressure cleaner........................... 305
Matt finis h............................................. 305
Pa int wo rk.............................................. 305
Plastic trim............................................ 308
Re alwo od/trim elements..................... 308
Re versing camera................................. .307
Ro of lining.............................................3 08
Seat belt............................................... .308
Seat co ver............................................. 308
Senso rs................................................. 307
St eering wheel...................................... 308
Tr ailer hit ch........................................... 307
Ve hicle soc ketfo rth e high-voltage
battery................................................... 307
Wa shing byhand................................... 305
Wheels/rims.........................................3 07
Wi ndo ws................................................ 307
Wi per blades.........................................3 07
Carpet (Care)............................................ .308
Charging Battery (vehicle).................................... 320 Cha
rge le vel displa y............................... 180
Charging cable cont rol panel................ .169
Cha rging station (mode 3)..................... 167
Ending thech arging process.......... 175, 178
Fa st ch arging station (mode 4).............. 16 8
Indicator lamps on vehicle soc ket.......... 17 0
Mains soc ket (mode 2).......................... 16 6
No tes on charging the high-voltage
battery................................................... 16 3
No tes on the high-voltage battery..........3 19
Setting the maximum possible charg‐
ing cur rent............................................. 16 8
St arting thech arging process (alter‐
nating cur rent)....................................... 172
St arting thech arging process (direct
cur rent).................................................. 176
Ve hicle soc ket....................................... 17 0
Wa llbox (mode 3).................................. .167
Cha rging cable control panel
Fu nction/no tes..................................... 16 9
Cha rging the bat tery
At time of depa rture.............................. 180
Char geleve l displa y............................... 180
Setting the maximum charging cur‐
re nt....................................................... .180 We
ek profile.......................................... 180
Cha rging the high-voltage bat tery
Charging station (mode 3)..................... 167
Fa st ch arging station (mode 4).............. 16 8
Mains soc ket (mode 2).......................... 16 6
St arting thech arging process (alter‐
nating cur rent)....................................... 172
St arting thech arging process (direct
cur rent).................................................. 176
Wa llbox (mode 3).................................. .167
Child saf ety lock
Re ar door................................................ .67
Re ar side wind ows................................... 68
Child seat Appr oval categories................................ .54
At tach ing (no tes).....................................54
Basic instructions.................................... 49
Fr ont passenger seat (no tes)...................65
Fr ont passenger seat (without auto‐
matic airbag shutoff)...............................64
ISOFIX/i-Size (fitting).............................. 58
No tes on risks and dangers..................... 50
Re commended child restra int sy stems.... 53
Seats suitable for belt-secu redch ild
re stra int sy stems..................................... 61 Index
421

Mercedes-Benz service centre
see Qualified specialist workshop
Message (multifunction display) see Display message
Message memory...................................... 355
Mir rors
see Outside mir rors
Mobile phone Frequencies........................................... 345
Tr ansmission output (maximum )........... 345
Mobile phone see Smartphone integration
see Telephone
Model series see Vehicle identification plate
Mo torw ay mode ......................................... 12 6
MULTIBEAM LED........................................ 12 5
Multifunction display Overview of the displa ys........................ 251
Multifunction steering wheel
Overview of buttons.............................. 250 Multifunction
steering wheel
see Steering wheel
Multimedia sy stem
see MBUX In terior Assis tant (multi‐
media sy stem)
see MBUX multimedia sy stem N
Na vigation
No tes..................................................... 267
Overview............................................... 269
Showing/hiding the menu..................... 268
Switching on......................................... 268
Na vigation
see Destination entry
see Map
see Route
Na vigation with Electric Intelligence
see Route
Ne utral
Engaging................................................ 16 2 O
Occupant saf ety
see Airbag
see Automatic front passenger front
airbag shutoff
see Child seat
see Pets in theve hicle
see PRE-SAFE ®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
see Restra int sy stem
see Seat belt
On-board computer Displaying the service due dat e............ 299
Head-up displ aymenu........................... 252
Multifunction displa y............................. 251
Ope rating.............................................. 250
Overview of menus................................ 250
On-board diagnostics in terface
see Diagnostics connection
On-board electronics Engine electronics................................. 344
Notes....................................................3 44436
Index