2021 MERCEDES-BENZ EQC SUV charging

#
Select ¥.
The route with Elect ric Intelli gence is au to‐
matical lyand intelligent lycalculated tothe
destination. This is updated during route
guidance. The route with Elect ric Intelli gence
contains there qu ired charging stations as
intermediate destinations. The charging sta‐
tions are de term ined taking account of the
driving dis tance and the estimated charging
times.
Ro ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination.
or #
Select Start new route guidance.
The destination address is set as the new
destination. The pr evious destination and the
intermediate destinations are dele ted. If
re qu ired the multimedia sy stem sets charg‐
ing stations as intermediate destinations. Ro
ute guidance tothe new destination
begins.
Switching on the Electric Intelligence route
option #
Select Zinthe navigation menu. #
Select Advanced. #
Select Route. #
Activate Electric Intelligence .
Selecting route settings #
Select Z. #
Select Advanced . #
Select Route. #
Select thero ute type. #
Take traf fic information into consideration
wi th Dynamic route guidance r. #
Select route options with Avoid options. #
Activate Suggest alternative route.
Alternati veroutes are calculated forev ery
ro ute. #
Activate Activate commuter route .
If th ere qu irements are met, the multimedia
sy stem automatically de tects that theve hicle
is on a commuter route. Route guidance
begins without voice output.
Ac tivating route guidance with augmented
re ality #
During route guidance, tap on the camera
symbol on the media displa y.
The camera image will be shown ins tead of
th e navigation map before a turning manoeu‐
vre and will show additional information. #
Toreturn tothe navigation map: tap on
th e camera symbol again.
Displaying additional information in the cam‐
era ima ge #
Select Z. #
Select Advanced . #
Select Augmented Reality. #
Activate Street names andHouse numbers.
During route guidance, stre et names and
house numbe rsare shown in the camera
image. 272
MBUX multimedia sy stem

#
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not drive on. #
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page189)
R Further information on ESP ®
(/ page 190)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection topreve ntvehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident. &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can igni tethe highly
ex plosive gas mixture in the batter y. #
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal ve
hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. +
ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the12 V batter y,con‐
ta ct a qualified specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. 318
Breakdown assis tance

Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Ke
ep children away. Obser
vethis Owner's Manual.
If yo u do not wanttouse theve hicle for a long
period of time, consult a qualified specialist
wo rkshop. Note
s onthe high-voltage bat tery &
DANG ER Risk of explosion from exces‐
sive internal pressure of the high-voltage
battery
Flammable gas may escape and ignite in the
ev ent of a vehicle fire. #
Stop thech arging process immediately
in case of unusual odours, smo keor
burn mar ks. #
Lea vethe danger zone immediatel y.
Secu rethe danger zone at a suf ficient
di st ance. #
Call thefire brigade. Obser
vethe no tes on charging the high-voltage
battery (/ page163). Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Breakdown assis
tance 319

Ke
ep children away. Obser
vethis Owner's Manual. St
arting assi stance and charging the12 V
battery #
Only ha vestarting assistance pr ovided by a
qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre. #
Only ha vethe battery charge d at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Re
placing the 12V battery #
Only ha vethe battery replaced at a qualified
specialist workshop, e.g. at a Mercedes-Benz
Service Centre. To
w- starting or towing away Overview of
the permit tedto wing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
If yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle trans‐
por ted ins tead.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods All
vehicles
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised No320
Breakdown assis tance

High-voltage battery
Missing
values werenot available at the time of
going topress. EQC 350 4MATIC
Ty
pe Lithium-ion
Battery energy con tent (net) 80 kWh
Ra nge
Charge time – mode 4
wi th appr ox.11 0 kW peak
ch arging capacity App
rox.
40 min
Charge time – mode 3
wi th 11 kW charging capacity
(depending on the condition
of theve hicle body) Appr
ox. 7 h
30 min
Charge time – mode 3
wi th 7.4 kW charging capacity
Char getime – mode 2
wi th 3.7 kW charging capacity App
rox. 21 h
30 min EQC 350 4MATIC
Charge time – mode 2
with 2.3 kW
charging capacity App
rox. 42 h
Charge time – mode 2
wi th 1.8 kW charging capacity App
rox. 54 h EQC 400 4MATIC
Ty
pe Lithium-ion
Battery energy con tent (net) 80 kWh
Ra nge
Charge time – mode 4
wi th appr ox.11 0 kW peak
ch arging capacity App
rox.
40 min
Charge time – mode 3
wi th 11 kW charging capacity
(depending on the condition
of theve hicle body) Appr
ox. 7 h
30 min EQC 400 4MATIC
Charge time – mode 3
wi
th 7.4 kW charging capacity App
rox. 11 h
Char getime – mode 2
wi th 3.7 kW charging capacity App
rox. 21 h
30 min
Charge time – mode 2
with 2.3 kW charging capacity App
rox. 42 h
Charge time – mode 2
wi th 1.8 kW charging capacity App
rox. 54 h Charging times – modes 2 and 3 apply
toalter‐
nating cur rent charging from 10%to 100% of the
usable bat tery capacity.
The charge time, mode 4, is forch arging from
10 %to 80% of the usable battery capacity with
direct cur rent.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient
te mp erature and thech arging capacity of the
batter y.The charging capacity, in turn, depends 352
Tech nical da ta

Display messages
Possible causes/consequences and M
MSolutions
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a qualified specialist workshop. Climate control
Display messages
Possible causes/consequences and M MSolutions
& inoperative High-voltage
battery charging incom-
plete *T
he high-voltage battery is charging. Pre-ent ryclimate control cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
& inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.364
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Avoiding high loads on the drive sy stem, drive tothe nearest qualified specialist workshop.
ÿ *T
he cooling sy stem has de tected a component fault. #
Avoiding high loads on the drive sy stem, drive tothe nearest qualified specialist workshop.
è
Charger cable connected *Y
ou cannot pullaway while thech arging cable is connec ted. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connec tor cannot be remo ved from thech arging station's soc ket. #
Press the EMERG ENCY OFF switch on thech arging station.
If th ech arging cable connec tor cannot be remo ved af terth at: #
Request service personnel from the operator of thech arging station via the emer gency call button attached to
th ech arging station or the emer gency call numbe rs.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a dif fere nt charging station.
or #
Have the RFID card checkedto ensure it is functioning. 368
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Charging method currently
unavailable Please try
again or change charging
method *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a dif fere nt charging station.
Charging fault Please
change charging method
See Owner's Manual *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a dif fere nt charging station.
Reduced drive system per-
formance See Owner's
Manual *T
he drive sy stem is outside the normal operating temp erature range, e.g. due toextreme low or high outside tem‐
peratures.
Drive sy stem po wer output is reduced. The yellow _ reduced po wer output warning lamp is lit.
Once the operating temp erature of the drive sy stem returns tonormal (e.g. af ter a short trip), the full output will be
av ailable again. The display message and theye llow _ reduced po wer output warning lamp will go out. #
Drive on carefull y.
*T he high-voltage battery is not charge d suf ficientl y.
Drive sy stem po wer output is reduced. The yellow _ reduced po wer output warning lamp is lit. #
Drive on carefull y. #
Char gethe high-voltage battery immediatel y. Displ
aymessa ges and warning/indicator lamps 369