2021 MERCEDES-BENZ EQC SUV tow

The ins
tallation location of an airbag is identified
by the AIRB AGsymbol.
When enabled, an airbag can pr ovide additional
pr otection forth ere spective vehicle occupant.
Pot ential pr otection pr ovided byeach airbag:
R Knee airbag: thigh, knee and lo wer leg
R Driver's airbag, front passenger airbag: head
and ribcage
R Window airbag: head
R Side airbag: ribcage &
WARNING Risk of inju ryor death if the
co-driver airbag is enabled
If th e co-driver airbag is enabled, a child on
th e co-driver seat may be stru ck bythe co-
driver airbag during an accident.
NEVER use a rear wa rd-facing child restra int
sy stem on a seat with an ENABLED FRONT
AIRB AG; DEAT H or SERIOUS INJU RYtothe
CH ILD can occur. When
fitting a child restra int sy stem tothe front
passenger seat, obser vetheve hicle-specific information (/
page 65). Also, alw ays obser ve
th e no tes on rear wa rd-facing or forw ard-facing
ch ild restra int sy stems on the front passenger
seat.
Information on automatic front passenger
airbag shutoff
The front passenger airbag can only be deplo yed
in an accident if thePA SSENGER AIR BAG OFF
indicator lamp is off. If the front passenger seat
is occupied, make sure, bo thbefore and during
th e journe y,that thest atus of the front
passenger airbag is cor rect (/ page 45).
* NO
TEDeployment of components of the
re stra int sy stem when the front
passenger seat is unoccupied In an accident,
the components of the
re stra int sy stem may deploy unnecessarily
on the front passenger side if:
R There are heavy objects on the front
passenger seat.
R The seat belt tongue is engaged in the
seat belt buckle of the front passenger seat and
the front passenger seat is
unoccupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Depending on
the de tected accident situation,
th e window airbag on the front passenger side
may deplo y.The airbag is deplo yedre ga rdless of
whe ther the front passenger seat is occupied. Pr
otective capacity of the airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor death due to
an incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function. Occupant saf
ety41

Each
vehicle occupant must make sure of the
fo llowing:
R Fasten seat belts cor rectl y.Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Alw ays make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 93). R
Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R The occupants must alw ayske ep their feet
on thefloor. Do not put your feet on the
cockpit, forex ample. Your feet may other‐
wise be in the deployment area of the airbag.
R Ifch ildren are tra velling in theve hicle,
obser vethe additional no tes (/ page 50).
R Alw aysstow and secure objects cor rectly.
Objects in theve hicle interior may pr event an
airbag from functioning cor rectly. Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag. R
There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, within the deployment area of an air‐
bag, e.g. on the cockpit, on the door, on the
side window or on the side trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation
instructions and, in particular, the no tes on
suitable places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. 42
Occupant saf ety

Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifi‐
cations tothe co ver of an airbag
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page 40). &
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cann otprotect vehicle occupants as inten‐
ded.
In addition, the operation of the automatic
front passenger airbag shutoff could be
re stricted. #
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. &
WARNING Risk of inju rydue tomalfunc‐
tioning sensors in the door
The function of the airbags can be impaired
due tomodifications or incor rect wo rkper‐
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Alw ays ha vewo rkon the doors or door
trim car ried out at a qualified specialist
wo rkshop. &
WARNING Risk of inju rydue todeplo yed
airbag
A deplo yed airbag no longer of fers any pro‐
te ction. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. St
atus of the front passenger front airbag Fu
nction of the automatic front passenger
airbag shu toff
The automatic front passenger airbag shutoff is
able todetect whe ther the front passenger seat
is occupied bya person or a child restra int sys‐
te m. The front passenger airbag is enabled or
disabled accordingly. &
WARNING Risk of inju ryor death due to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shutoff or damage the sys‐
te m. #
Do not store any objects under the co-
driver seat. Occupant saf
ety43

-
Ifth ePA SSENGER AIR BAG OFF indicator
lamp is lit continuously: the person of
smaller stature should not use the front
passenger seat. &
WARNING Risk of inju ryor death when
th ePA SSENGER AIR BAG OFF indicator
lamp is lit
If th ePA SSENGER AIR BAG OFF indicator
lamp remains lit af terth e self-test, the front
passenger airbag is disabled.
If th e front passenger seat is occupied,
alw ays ensure that:
R The classification of the person in the
front passenger seat is cor rect and the
front passenger airbag is enabled or disa‐
bled in accordance with the person in the
front passenger seat.
R The person is sea ted proper lywith a cor‐
re ctly fastened seat belt.
R The front passenger seat has been mo ved
as far back as possible. Be sure
toalso obse rveth efo llowing fur ther
re lated subjects:
R Child restra int sy stem on the front passenger
seat (/ page 65)
R Suitable positioning of thech ild restra int sys‐
te m (/ page54) PRE-SAFE
®
sy stem PRE-
SAFE®
(anticipa tory occupant pr otec‐
tion) PRE-
SAFE®
is able todetect cer tain critical driv‐
ing situations and implement pre-em ptive meas‐
ures toprotect theve hicle occupants.
PRE-SAFE ®
can implement thefo llowing meas‐
ures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Closing the side windo ws.
R Vehicles with sliding sunroof: closethe
sliding sunroof. R
Vehicles with memory function: movethe
front passenger seat toa more favo urable
seat position.
R PRE-SAFE ®
Sound: pr ovided that the multi‐
media sy stem is switched on, generates a
brief noise signal tostimulate the innate pro‐
te ctive mechanism of a person's hea ring.
* NO
TEDama gecaused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat posi‐
tion may result in damage tothe seat and/or
th e object. #
Stow objects in a suitable place. Re
versing the PRE- SAFE®
sy stem measures If an accident did not occur,
the pre-em ptive
measures that we retak en are reve rsed.
Yo u will need toper form certain settings your‐
self. 48
Occupant saf ety

#
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. Fu
nction of PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) PRE-
SAFE®
PLUS can de tect cer tain impacts,
particular lyan imminent rear impact, and take
pre-em ptive measures toprotect theve hicle
occupants. These measures cannot necessarily
pr eve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher flashing frequenc y.
R Increasing brake pressure when theve hicle
is stationar y.This brake application is cancel‐
led automatically when theve hicle pulls
aw ay. If an accident did not occur,
the pre-em ptive
measures that we retake n are reve rsed.
Sy stem limits
The sy stem will not initiate any action in thefo l‐
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The sy stem will not initiate any braking applica‐
tion in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space
while using Active Parking Assist Safely transporting
children in theve hicle Alw
ays obser vewhen children are tr avelling
in theve hicle %
Also strictly obser vethe saf ety no tesfo rthe
specific situation. In this wa yyo u can recog‐ nise po
tential risks and avoid dangers if chil‐
dren are tr avelling in theve hicle
(/ page 50).
Be diligent
Bear in mind that negligence when securing a
ch ild in thech ild restra int sy stem may ha veseri‐
ous consequences. Alw ays be diligent in secur‐
ing a child carefully before everyjou rney.
To impr oveprotection forch ildren younger than
12 years old or under 1.50 m in height,
Mercedes-Benz recommends you obse rvethe
fo llowing information:
R Alw ays secure thech ild in a child restra int
sy stem suitable forth is Mercedes-Benz vehi‐
cle.
R The child restra int sy stem must be appropri‐
ate tothe age, weight and size of thech ild.
R The vehicle seat must be suitable forfitting a
ch ild restra int sy stem (/ page54).
Ac cident statistics show that children secured
on there ar seats are general lysafer than chil‐
dren secured on the front seats. Forth is reason, Occupant saf
ety49

Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te:
The selected setting forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countri es, including German y,using
th e acoustic locking verification signal is for‐
bidden bytraf fic la ws(in accordance with
§16 Para. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regu‐
lations. In countri es wherethe use of this
function is forbidden, this function is not
activated in theve hicle and must not be acti‐
va ted. Changing
the unlocking settings Po
ssible unlocking functions of theke y:
R Central unlocking R
Unlocking the driver's door and soc ketflap #
Toswitch between settings: pressthe
Ü andß buttons simultaneously for
appr oximately six seconds until the indicator
lamp flashes twice.
Options if the unlocking function forth e driver's
door and soc ketflap has been selec ted:
R Tounlo cktheve hicle centrall y:press the
Ü button twice.
R Vehicles with KEYLESS-GO: ifyo uto uch
th e inner sur face of the door handle on the
driver's door, only the driver's door and
soc ketflap are unlo cked. Deactivating
the function of thekey Ve
hicles with KEYLESS-GO: ifyo u deactivate
th e function of theke y,the KEYLESS-GO func‐
tions are also deactivated. Access or drive
au thorization byKEYLESS-GO is then no longer
possible with that particular key.Activate the
function of theke y so that all its functions will
again be available. Yo
u can also deactivate the function of thekey
to reduce the energy consum ption of theke y if
yo u do not use theve hicle or a keyfo r an exten‐
ded pe riod of time. #
Todeactivate: presstheß button on the
ke y twice in quick succession.
The key indicator lamp flashes twice brief ly
and lights up once. #
Toactivate: press any button on thekey.
% When theve hicle is star ted with theke y in
th estow age compartment of the cent recon‐
sole, the function of theke y is automatical ly
activated (/ page152). Opening and
closing71

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna‐
mome ter Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Remo vethe emer gency key ( / page 72). #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. #
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Opening and closing
77

Load compa
rtment Opening the tail
gate *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. #
Press theto p of the Mercedes star. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page81). Ve
hicles with an EASY -PAC K tailgate #
Pull remo teoperating switch 1forth eta il‐
ga te. #
Press and hold thep button on thekey. #
With th eta ilgate unloc ked, press theto p of
th e Mercedes star. #
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
If an obs tacle obstructs theta ilgate during the
automatic opening process, bloc kage detection
will stop theta ilgate. The automatic bloc kage
de tection function is only an aid. It is not a sub‐
st itute foryo ur attentiveness. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. 78
Opening and closing