2021 MERCEDES-BENZ EQC SUV tow bar

Calling up
the Digital Owner's Manual
Multimedia sy stem:
4 © 5
Settings 5
Owner's Manual The Digital Owner's Manual describes
the func‐
tions and operation of theve hicle and the multi‐
media sy stem. #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sea rchfo rke ywords in order tofind
qu ick answers toquestions about the opera‐
tion of theve hicle.
R Quick start: here is where youfind thefirst
st eps towa rds setting up your vehicle. R
Tips: find information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations: watch animations of theve hicle
functions.
R Messages: recei veadditional information
about the messages in the Instrument Dis‐
pla y.
R Bookmarks: gain access to your personally
sa ve d bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks 3
Picture
4 Contents section
5 Directions of mo vement of contents section
6 Menu
Some sections in the Digital Owner's Manual,
such as warning no tes, can be expanded and
collapsed.
Ad ditional methods of calling up the Digital
Owner's Manual:
Di rect access: openthere qu ired con tent in the
Digital Owner's Manual bypressing and holding
an ent ryon theta b bar in the multimedia sys‐
te m: 16
Digital Owner's Manual

Ad
justing the front seat electrically 1
Head restra int height
2 Seat backrest inclination
3 Seat height
4 Seat cushion length
5 Seat cushion inclination
6 Seat fore -and-aft position #
Save the settings with the memory function
(/ page 105). Ad
justing the 4-w aylumbar support 1
Higher
2 Softer
3 Lower
4 Firmer #
Using buttons 1to4 , adjust the conto ur
of the backrest individually tosuit your bac k. Head
restra ints Ad
justing the front seat head restra ints man‐
ually &
WARNING Risk of inju rydue toadjusting
ve hicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations in particular:
R Ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion.
R Ifyo ufast enyour seat belt while theve hi‐
cle is in motion. #
Before starting the drive sy stem: adjust
th e driver's seat, the head restra ints,
th esteering wheel and the mir ror and
fast enyour seat belt. 98
Seats and stowing

Configuring
the seat settings Multimedia sy
stem:
4 © 5
Comfort 5
Seat comfort
Ad justing the backrest contour in the lumbar
re gion of the seat backrest (lumbar) #
Select Lumbar . #
Select the settings Zforth e desired seat. #
Adjust the air cushions.
Ad justing the backrest side bols ters #
Select Side bolsters . #
Adjust the air cushion forth e desired seat. Selecting
the massage prog ramme for the
front seats Multimedia sy
stem:
4 © 5
Comfort 5
Massage #
Select Wave Massage orPulsating Massage .#
Start the program forth e desired seat ;.#
Toset the massage intensit y:switch High
intensity on or off . Re
setting seat settings Multimedia sy
stem:
4 © 5
Comfort 5
Seat comfort #
Select ßforth e desired seat. #
Confirm the prom pt. Switching
the seat heating on/off &
WARNING Risk of bu rns due torepeat‐
edly switching on the seat heating
Re peatedly switching on the seat heating can
cause the seat cushion and seat backrest
padding tobecome very hot.
In particular, the health of persons with limi‐
te dte mp erature sensitivity or a limited ability
to react tohigh temp eratures may be af fec‐
te d or they may even suf fer burn-like injuries. #
Do not repeatedly switch on the seat
heating. To
protect against overheating, the seat heating
may be temp orarily deactivated af ter it is
switched on repeatedly. *
NO
TEDama getothe seats caused by
objects or documents when the seat
heater is switched on When
the seat heater is switched on, over‐
heating may occur due toobjects or docu‐
ments placed on the seats e.g. seat cushions
or child seats. This could cause damage to
th e seat sur face. #
Makesure that no objects or docu‐
ments are on the seats when the seat
heater is switched on. Re
quirements:
R The po wer supply is switched on. 100
Seats and stowing

Mercedes-Benz
recommends removing all
de tach able parts from bicycles (e.g. bask ets,
ch ild seats, rech arge able bat teries) before load‐
ing them onto the bicycle rack . This will impr ove
th e aerodynamic resis tance and centre of gr avity
of the bicycle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check them at regular inter‐
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, aerodynamic resis tance
and the load on the trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis
Obse rveth efo llowing information when loading
th e bicycle rack: Loading
the bicycle rack 3 bicycles 4 bicycles
To talwe ight of
bicycle rack
and load Up
to75 kg Up to
10 0kg
Max. dis tance
1 420 mm 420 mm
Max. di stance
2 300 mm 400 mm When transpo
rting four bic ycles or a totalwe ight
between 75kgand 100kg , alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be 246
Driving and pa rking

#
Pump up the tyre again.
Af ter a maximum of ten minu testh e tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e minimum tyre pressure is not reached
af te rth e specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this ins tance.
The braking and driving characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. If, af
terte n minutes, a tyre pressure of
200 kPa (2.0 bar/29 psi) has been attained: #
Switch off the tyre inflation compressor. #
Unscr ew thefilling hose from theva lve of the
defective tyre. &
WARNING Risk of accident from driving
wi th sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is
not suitable for higher speeds. #
Adapt your driving style according lyand
drive carefull y. #
Do not exceed the maximum speed
limit with a tyre that has been repaired
using tyre sealant. #
Obser vethe maximum permissible speed for
a tyre sealed with tyre sealant 80 km/h.
* NO
TEStaining from leaking tyre sealant Af
ter use, excess tyre sealant may leak out
from thefilling hose. #
Therefore, place thefilling hose in the
plastic bag that con tained the TIREFIT
kit. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal Ty
re sealant contains polluta nts. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow th e tyre sealant bottle and the tyre
inflation compressor. #
Pull away immediatel y. #
Stop driving af ter appro ximately ten minu tes
and check the tyre pressure using the tyre
inflation compressor.
The tyre pressure must now be at least
13 0 kPa (1.3 bar/19 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e specified tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal‐
ant cannot repair the tyre in this ins tance. 316
Breakdown assis tance

Ke
ep children away. Obser
vethis Owner's Manual. St
arting assi stance and charging the12 V
battery #
Only ha vestarting assistance pr ovided by a
qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre. #
Only ha vethe battery charge d at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Re
placing the 12V battery #
Only ha vethe battery replaced at a qualified
specialist workshop, e.g. at a Mercedes-Benz
Service Centre. To
w- starting or towing away Overview of
the permit tedto wing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
If yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle trans‐
por ted ins tead.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods All
vehicles
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised No320
Breakdown assis tance

*
NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 76). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 91). #
Deactivate Active Brake Assi st (/ page 213). #
Shift the transmission toi . #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch off the ignition while towing. #
Do not open the driver's door or front
passenger door; the transmission will other‐
wise automatically shift toj . &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning. #
In such cases, do not tow theve hicle. #
Transport theve hicle (/ page 322).
* NO
TEDama getothe drive sy stem The
vehicle may not be towe d in thefo llow‐
ing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning. R
the energy supply or the on-board electri‐
cal sy stem is malfunctioning. #
In such cases, do not tow theve hicle. #
Transport theve hicle (/ page 322).
* NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 320). #
Connect theto w bar totheto wing eye in
order toload theve hicle. #
Shift the transmission toposition i. 322
Breakdown assis tance

Ve
hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe
to wing eye. Fasten theto w bar tothe trailer
hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. *
NO
TEDama getotheve hicle due to
incor rect use of theto wing eye or trailer
hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be dam‐
aged in the process. #
Do not use theto wing eye or trailer
hitch to towtheve hicle during reco very. To
w- starting theve hicle #
Ifth e drive sy stem does not start, ha vethe
ve hicle transpor tedto aqu alified specialist
wo rkshop, e.g. a Mercedes-Benz Service
Centre. #
The drive sy stem cann otbe star tedby tow-
st arting theve hicle. Do not per form any
attem ptsto to w-start theve hicle. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and the label. The fuse ratings and fu rther
information tobe obser ved can be found in the
fuse assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e load compartment (/ page 327).
* NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. 324
Breakdown assi stance