2021 MERCEDES-BENZ EQC SUV tailgate

Key
Fu
nction overview &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in pa rticular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheke y caused by
magnetic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ve
hicle key
1 Locks
2 Indicator lamp 3
Unloc ks
4 Opens/closes theta ilgate
% If indicator lamp 2does not light up af ter
pressing theÜ orß button, the bat‐
te ry iswe ak or possibly dischar ged. Re place
th e battery as soon as possible.
Re place theke y bat tery ( / page 72).
The key loc ksand unlo cksth efo llowing compo‐
nents:
R doors
R socketflap
R tailgate
If th eve hicle is not opened within appr oximately
40 seconds af ter unlocking, it loc ksagain. Anti-
th eft pr otection is primed again.
Do not keep theke yto get her with electronic
devices or me tal objects. This can af fect the
ke y's functionalit y.70
Opening and closing

Load compa
rtment Opening the tail
gate *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. #
Press theto p of the Mercedes star. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page81). Ve
hicles with an EASY -PAC K tailgate #
Pull remo teoperating switch 1forth eta il‐
ga te. #
Press and hold thep button on thekey. #
With th eta ilgate unloc ked, press theto p of
th e Mercedes star. #
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
If an obs tacle obstructs theta ilgate during the
automatic opening process, bloc kage detection
will stop theta ilgate. The automatic bloc kage
de tection function is only an aid. It is not a sub‐
st itute foryo ur attentiveness. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. 78
Opening and closing

#
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle.
Note s on closing the tailgate: your vehicle is
equipped with automatic keyre cognition. If a key
belonging totheve hicle is de tected in theve hi‐
cle, theta ilgate will not be loc ked.
No tethat theta ilgate will not be loc ked in the
fo llowing situation:
R You ha veloc kedth eve hicle and close the
ta ilgate while a key belonging totheve hicle
is inside theve hicle.
and
R A second key belonging totheve hicle is not
de tected outside theve hicle.
Au tomatic keyre cognition is only an aid and is
not a substitu teforyo ur attentiveness. #
Before locking, ensure that at least one key
belonging totheve hicle is outside theve hi‐
cle. #
Toclose the tailgate: pulltheta ilgate down‐
wa rds with the handle and let it drop into the
loc k.
Ve hicles with an EASY -PAC K tailgate &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Body parts may become trapped. There may
be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area.
Use one of thefo llowing options tostop the
closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. #
Switch on the po wer supp lyor the ignition. Opening and closing
79

#
Press remo teoperating switch 1forthe
ta ilgate. #
Press closing button 1ontheta ilgate. Ve
hicles with KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle.
Ve hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page81).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic bloc kage
de tection wi thare ve rsing function. If an obs ta‐
cle obstructs theta ilgate during the automatic
closing process, it will automatically open again
slightl y.Au tomatic bloc kage detection wi th the
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function will not react:
R tosoft, light and thin objects, e.g. fingers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area.
If someone is trapped, ei ther:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. 80
Opening and closing

Sy
stem limits
The sy stem may be impaired or may not function
in thefo llowing cases:
R The sensors are dirty, e.g. due toroad salt or
sn ow.
R The kicking mo vement is made using a pros‐
th etic leg.
The tailgate can open or close unin tentional lyin
th efo llowing situations:
R A person's arms or legs are moving in the
sensor de tection range, e.g. when polishing
th eve hicle or picking up objects.
R Objects are mo ved or placed behind theve hi‐
cle, e.g. tensioning stra ps or luggage.
R Clamping stra ps, tarp aulins or other co ver‐
ings are pulled overth e bumper.
R A pr otective mat with a length reaching over
th e boot sill down into the de tection range of
th e sensors is used.
R The pr otective mat is not secured cor rectl y.
R Workis being done on the trailer hitch, trail‐
ers or rear bicycle rack s. Deactivate
the function of theke y (/ page71 )
or do not car rytheke y about your person in
such situations. Limiting
the opening angle of the tailgate Ac
tivating the opening angle limiter
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range up toa point
shortly before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il‐
ga te until you hear a sho rtacoustic signal.
The opening angle limiter will be activated.
The tailgate will then stop in thestored posi‐
tion when opened.
To open theta ilgate full y,pull theto p part of the
Mercedes star on theta ilgate again af ter it has
st opped automaticall y.
Deactivating the opening angle limiter #
Press and hold the closing button on theta il‐
ga te until two sho rtacoustic signals sound. Un
locking the tailgate with the emer gency
key Re
quirements:
R The rear seat backrest has been folded
fo rw ard.
R The load compartment co ver has been
re mo ved. #
Remo vethe emer gency key ( / page 72). 82
Opening and closing

#
Insert emergency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Side windo
ws Opening and closing
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts
could be trapped in the closing area in the
process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. Re
quirements:
R The po wer supply or the ignition is switched
on. 1
Closing
2 Opening
The buttons on the driver's door take prece‐
dence. Opening and closing
83

To
w- aw ay protection is automatically primed
af te r appro ximately 60 seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R doors
R tailgate
To w- aw ay protection is automatically deactiva‐
te d:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 152)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
In fo rm ation on collision de tection on a pa rked
ve hicle (/ page186). Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection .
To w- aw ay protection is primed again in thefo l‐
lowing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle submenu in theSettings main menu
to prime or deactivate tow- aw ay protection. Fu
nction of interior pr otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo l‐
lowing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 152)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
The following situations can lead toafa lse
alarm:
R moving objects such as masc ots in theve hi‐
cle interior
R when a side window is open
R when a sliding sunroof is open Opening and closing
91

1
Bag hook Overview of cl
othes hooks on the tailgate Obser
vethe no tes on loading theve hicle
(/ page 106). 1
Clot hes hook
The clo thes hooks are not suitable for hanging
heavy objects as this can cause theta ilgate to
lo we r auto matical ly. Use the clo thes hooks only
fo r light objects such as jac kets. EA
SY-PAC K load-secu ring kit Note
s onthe snap-in module for the load
co mp artment (telescopic rods)
The EAS Y-PA CK load-securing kit allo wsyouto
use your load co mpartment for a variet y of pur‐
poses. The co mponents are located in thestow‐
age space under the load compartment floor. 1
Telescopic rod with mounting elements and
holders Seats and
stowing 11 5