2021 MERCEDES-BENZ EQB SUV door lock

In
thef ollowing situations, ther eisad anger of
being loc kedo ut when thef unction is activated:
R while thev ehicleisb eingtow -star tedor
pushed
R ifth ev ehicleisb eingtested on aroller dyna-
mome ter Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit ht
hthe emer-
he emer-
g
g ency key
ency key Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit ht
hthe
he
emerg
emerg encykey
ency key
% Ifyo uw ish toloc kthe vehicle entirel yusing
th ee mer gency key,/rst pres sthe button for
locking from thei nside while thed rive r's door
is open. Then proceed toloc kthe driver's
door usin gthe emer gency key. #
Remo vethee mer gency key( /pag e81). #
Inse rtthee mer gency keyasf ar as it will go
int oo pening 1inthec over. #
Pulland hold thed oor handle. #
Pull thec ove ront he emer gency keyas
straigh tasp ossibl eawayfromt hevehicle until
it re leases. #
Release thed oor handle. #
T Tou nloc
ou nloc k: k:tur nthe emer gency keya nti-cloc k-
wise toposition 1. #
T
Tol oc
ol oc k:
k: tur nthe emer gency keyc lockwise to
position 1. #
Carefull ypress thec ove rontot he loc kcylin-
der until it engages and is seated /rml y.86
86
Opening and closing

Loc
Loc
king t
king t he fr
he front passeng
ont passeng er door and r
er door and r ear doors
ear doors #
Inser tasuitable object, e.g. thee mer gency
ke y,int oo pening 1onthed oor loc k. #
T
Tol oc
ol oc kt
kt he
he leT-hand
leT-hand side of t
side of the v
he vehicle:
ehicle: turn
th ee mer gency keya nti-clockwise as farasit
will go. #
T
Tol oc
ol oc kt
kt he r
he r ight-hand side of t
ight-hand side of t he v
he vehicle:
ehicle: turn
th ee mer gency keyc lockwise as farasitw ill
go.
If th el oc kedd oor is then closed, it can no longer
be opened from theo utside. Load com
Load com
par
partment
tment Opening t
Opening t
he t
he tailg
ailgate
ate *
N
NOOTE
TE Damag etothetailgat ecaused by
obstacles abo vethev ehicle The
tailgat eswings rear wa rdsa nd upwards
when it is opened. #
Mak esuret hat ther ei ss u1cien tspace
behind and abo vethet ailgate. #
Press thet op of theM ercedes star. #
V
Vehicles wit
ehicles wit hHANDS-FREE A
hH ANDS-FREE A CCESS:
CCESS:makea
kicking mo vement wit hyour foot belo wthe
bumper (/ page90). V
V
ehicles wit
ehicles wit hanEASY
hanE ASY-PAC
-P AC Kt
Ktailg
ailg ate
ate #
Pull remo teoperating switch 1until thet ail-
ga te opens.
or #
Press and hold thep button on thek ey. #
Ifth et ailgat eisunlocked, press thet op of the
Mercedes star. Opening and closing
87
87

#
Ifth et ailgat eisstopped in an intermediate
position, pull it upwards. Release it as soon as
it begins toopen.
If an obstacle obst ructs thet ailgat eduring the
automati copening process, bloc kage detection
will stop thet ailgate. The automatic bloc kage
de tection function is onl yanaid. It is no tasubsti-
tut efor your attentiveness. Closing t
Closing t
he t
he tailg
ailgate
ate &
W
WARNING
ARNING Risk of injur yfromu nsecured
items in thev ehicle
If objects, luggag eorloads ar enotsecured or
no tsecured su1cient ly,t he yc ould slip, tip
ov er or be thro wn aroun dand thereb yhitve hi-
cle occupants.
Ther eisar isk of injur y,particular lyin the
eve nt of sudden braking or asudden change
in direction. #
Alwayss towo bjects in suc hawaythat
th ey canno tbethrow na round. #
Befor ethe journe y,secur eobjects, lug-
ga ge or loads agains tslipping or tipping
ove r. Obser
vethen otes on loadin gthe vehicle.
N No ot
tes on closin gt
es on closin gthe t
he t ailg
ailgat
ate:
e: your vehicle is
equipped wit hautomati ckeyrecognition. If akey
belongin gtothevehicle is de tected in thev ehicle,
th et ailgat ewill no tbel ocked.
No tethat thet ailgat ewill no tbel ockedint hefol-
lowing situation:
R Youh ave lockedt he vehicle and close thet ail-
ga te while akeybelongin gtothevehicle is
inside thev ehicle.
and
R Asecon dkeybelongin gtothevehicle is not
de tected outside thev ehicle.
Au tomatic keyr ecognition is onl yanaid and is not
as ubstitut efor your attentiveness. #
Befor elocking, ensur ethat at leas tone key
belongin gtothevehicle is outside thev ehicle. #
T Toc lose t
oc lose t he t
he tailg
ailgat
ate:
e: pull thet ailgat edown-
wa rdsw itht he handle and le titdropi ntot he
loc k.
V
V ehicles wit
ehicles wit hanEASY
hanE ASY-PAC
-P AC Kt
Ktailg
ailg ate
ate &
W
WARNI NG
ARNI NGRisk of becoming trapped dur-
ing automatic closing of thet ailgate
Body parts ma ybecome trapped. Ther emay
be people in thec losing area. #
Mak esuret hat nobody is in thev icinity
of thec losing area.
Use one of thef ollowing options tostop the
closin gprocess:
R Press thep button on thek ey.
R Press or pul lthe remo teoperating switch
on thed rive r's door.
R Press thec losing or locking button on the
ta ilgate.
R Press thet op of theM ercedes star on the
ta ilgate. 88
88
Opening and closing

&
W
WARNI NG
ARNI NGRisk of becoming trapped
despit ereversing function
The reve rsing function will no treact:
R tosoT, light and thin objects, e.g. /n gers
R towa rdst he end of thec losing procedure
In these situations in particular ,the reve rsing
function canno tpreve nt someone being trap-
ped. #
Ensur ethat no body parts ar einthe
closin garea.
If someon eistrapped, either:
R Press thep button on thek ey.
R Press or pul lthe remo teoperating switch
on thed rive r's door.
R Press thec losing or locking button on the
ta ilgate.
R Press thet op of theM ercedes star on the
ta ilgate. HANDS-FREE A
HANDS-FREE A
CCESS function
CCESS function Wi
th HANDS-FREE ACCESS youc an open, close
or stop thec losing process of thet ailgat ebyp er-
fo rm ing akicking mo vement under ther ear
bumper.
The kicking mo vement trigger sthe opening or
closing proces salternatel y. Obser
vethen otes when opening (/ page87)
and closin g(/ pag e88)thet ailgate.
% Twow arnin gtones sound when thet ailgat eis
opening or closing.
* N NOOTE
TE Vehicle damag eduetouninten-
tional opening of thet ailgate R
when usin ganautomatic car wash
R when usin gahigh pressur ecleaner #
Deacti vate thef unction of thek eyin
th ese situations.
or #
Mak esuret hat thek eyis at aminimum
dis tance of 3mawayfromt hevehicle. When makin
gthe kicking mo vement, mak esure
th at youa restanding /rml yontheground. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethef ollowing no tes:
R The keyisb ehind thev ehicle.
R Stand at leas t30cmawayfromt hevehicle
while per form ing thek icking mo vement. 90
90
Openin
gand closing

R
when tow- awa yprotection is triggered
(/ page100)
The ATA system is primed automaticall yaTer
appr oximatel yten seconds in thef ollowing situa-
tions:
R aTer locking thev ehiclew itht he key
R aTer locking thev ehicleu singK EYLESS-GO Indicator lamp
10ashes when theA TAsystem is
primed.
The ATA system is deacti vateda utomaticall yinthe
fo llowing situations:
R aTer unlocking thev ehiclew itht he key
R aTer unlocking thev ehicleu singK EYLESS-GO
R aTer pressin gthe start/s topb utton wit hthe
ke yint he st owagec ompartment
(/ page160)
% When theM ercedes‑Benz emer gency call sys-
te misa ctiveand thea larms tays on form ore
th an 30 seconds, amessag eisautomatically
sent totheC ustomer Assistance Centre
(/ page289).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ ,ß orp button on the
key.
or #
Press thes tart/s topb utton wit hthe keyint he
st ow agec ompartmen t(/ pag e160) Deactiv
Deactiv
atingt
atin gthe alar
he alar musingK EYLESS-GO
mu singK EYLESS-GO #
Grasp theo utside door handle wit hthe key
outside thev ehicle. F
F
unction of tow
unction of tow-awa
-a wa yp rot
yp rotection
ection An audible and visual alar
mistriggered if an alter-
ation toyour vehicle' sangle of inclination is
de tected while tow- awa yprotection is primed.
To w- awa yprotection is automaticall yprimed aTer
appr oximatel y60seconds:
R aTer locking thev ehiclew itht he key
R aTer locking thev ehicleu singK EYLESS-GO
To w- awa yprotection is onl yprimed when thef ol-
lowing components ar eclosed:
R doors
R tailgate
To w- awa yprotection is automaticall ydeactivated:
R aTer pressing theÜ orp button on the
key 100
100
Opening and closing

R
aTer pressin gthe start/s topb utton wit hthe
ke yint he st owagec ompartment
(/ page160)
R aTer unlocking thev ehicleu singK EYLESS-GO
R when usin gHANDS-FREE ACCESS
Information on collision de tection on aparked
ve hicle (/ page195). Pr
Pr
iming/deactiv
iming/deactiv atingtow
atin gtow -awa
-a wa yp rot
yp rotection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa yprotection is primed again in thef ollo w-
ing cases:
R The vehicle is unloc keda gain.
R Adoor is opened.
R The vehicle is loc keda gain.
% Ifqu icka ccessisu navailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivat etow -awa yp rotection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, avisual and
audible alar mistriggered if mo vement is de tected
in thev ehiclei nterior.
Interior pr otection is primed automaticall yaTer
appr oximatel yten seconds:
R aTer locking thev ehiclew itht he key
R aTer locking thev ehicleu singK EYLESS-GO
Interior pr otection is onl yprimed when thef ollo w-
ing components ar eclosed:
R doors
R tailgate
Interior pr otection is automaticall ydeactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressin gthe start/s topb utton wit hthe
ke yint he st owagec ompartment
(/ page160)
R aTer unlocking thev ehicleu singK EYLESS-GO
R when usin gHANDS-FREE ACCESS The
following situations can lead toafalse alarm:
R when ther ea removing objects suc hasmas-
cots in thev ehiclei nterior
R when aside wind owis open
R when apanoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .
Interior pr otection is primed again in thef ollowing
cases:
R The vehicle is unloc keda gain.
R Adoor is opened.
R The vehicle is loc keda gain.
% Ifqu icka ccessisu navailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

#
Bring thev ehicletoa standstillbypressing the
brak epedal. #
Ongradients, tur nthe front wheels so that the
ve hicle will rollto wa rdst he kerb if it starts
moving. #
Appl ythe electric parking brake. #
Engag etransmission position jinas tation-
ar yv ehiclew itht he brak epedal applied
(/ page170). #
Switc ho.t hevehicle bypressing the1but-
to n. #
Release thes ervice brak eslowly. #
Getout of thev ehiclea nd lockit.
% When youp arkt he vehicle, youc an still oper-
at et he side wind owsa nd thep anoramic slid-
ing sunroof fora ppr oximatel yfour minutes if
th ed rive r's door is closed. Gar
Gar
ag
aged oor opener
ed oor opener Pr
Pr
ogr
ogr amming butt
amming butt ons f
ons for t
or the g
he g ar
arag
ag ed oor opener
ed oor opener &
W
WARNING
ARNING Risk of injur ybybecoming
trapped when opening and closing a
ga rage door
When youo perat eorp rogram agarag edoor
wit hani ntegratedg arag edoor opener ,per-
sons can become trapped or struc kbythe
ga rage door if they stan dwithinits rang eof
mo vement. #
Alwaysm akes uret hat nobody is within
th er ang eoft hegarage door's mo ve-
ment. Befor
eprogramming theg arag edoor opener ,park
th ev ehicleo utsidetheg arage. Mak esuret hat the
ve hicle is switched on but no tstarted.
R R eq
eq uir
uir ements:
ements:
R The vehicle has been par kedo utside the
gar ageoro utside ther ang eofm ovement of
th ed oor.
R The vehicle is switched on.
R The vehicle has no tbeen star ted.
% The garage door opener function is alw ays
av ailabl ewhen thev ehicleiss witched on. Driving and parking
191
191

#
In suc hcases, transpo rtthev ehicle
(/ page327).
* N
NOOTE
TE Damag edueto to wing away at
ex cessivel yhigh speeds or overlong dis-
ta nces The driv
etra in could be damaged when towing
at excessivel yhigh speeds or overlong distan-
ces. #
Atow ing speed of 50 km/h mus tnotbe
ex ceeded. #
Atow ing dis tance of 50 km must no tbe
ex ceeded. &
W
WARNING
ARNING Risk of acciden twhen towing a
ve hicle whic histoo heavy
If th ev ehicletobet ow-star tedort owedaway
is heavier than thep ermissible gross mass of
yo ur vehicle, thef ollowing situation scan
occur:
R thet ow ing eyem aybecome de tach ed. R
thev ehicle/traile rcombination may
swer veorove rturn. #
Befor etow -starting or towing away,
ch eckift hevehicle tobe tow- star tedor
to we da waye xceeds thep ermissible
gr oss mass. If
av ehiclem ustbet ow-star tedort owed awa y,its
permissible gross mass must no texceed thep er-
missible gross mass of thet ow ing vehicle. #
Informatio nonthe permissible gross mass of
th ev ehiclec an befound on thev ehiclei denti-
/cation plat e(/pag e350).
T
T o
o wing awa
wing awayt
ythe v
he v ehicle
ehicle #
Fitt he towing eye( / pag e328). #
Fasten thet ow ing device.
* N
NOOTE
TE Damag eduetoincor rect connec-
tion of thet ow bar #
Onlyconnect thet ow rope or towb arto
th et ow ing eyes. #
Deactivat ethe automatic locking mechanism
(/ page85). #
Do no tactivat ethe HOLD function. #
Deactivat etow -awa yp rotection
(/ page101). #
Deactivat eActiv eBrake Assist (/ page220). #
ShiT thet ransmission toposition i. #
Release thee lectric parking brake. #
Remain in thec ockpit during towing and
obser vethed ispla ymessages. #
Do no tswitc ho.t hevehicle while it is being
to we d. #
Do no topen thed rive r's door or front
passenger door ;the transmission will other-
wise automaticall yshiT toj . 326
326
Breakdown assistance