2021 MERCEDES-BENZ EQA SUV wheel

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencies and breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up the Digital Owner's Manual ............ 20
Calling up the Digital Owner's Manual ............ 21 Gener
Gener
al not
al notes
es............................................... 23 23
Pr otection of the environment ....................... 23
Ta ke -back of end-of-life vehicles .................... 23
Mercedes-Benz Genuine Parts ........................ 23
Owner's Manual ............................................ 25
Mercedes me App ......................................... 25
Operating saf ety ............................................ 26 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 28
Diagnostics connection ................................. 36
Quali/ed specialist workshop ........................ 37
Ve hicle registration ....................................... 38
Cor rect use of theve hicle ............................. 38
Information on the REACH regulation ............. 38
No tesfo r persons with electronic medical
aids .............................................................. 38
Implied warranty .......................................... .39
QR code forre scue card .............................. .39
Data storage .................................................39
Copyright ...................................................... 43 Occupant safe Occupant safe
ty
ty............................................ 44 44
Re straint system .......................................... .44
Seat belts .................................................... .46
Airbags ......................................................... 50
PRE-SAFE ®
system ........................................ 57
Au tomatic measures aTer an accident ........... 58
Safely transporting children in theve hicle ...... 59
No tes on pets in theve hicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y .............................................................. .79
Doors ............................................................ 82
Load compartment ........................................ 87
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 110
Easy entry and exitfeature .......................... 111
Memory function ......................................... 112
St ow age areas ............................................ 114
Soc kets ....................................................... 124
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 127
Fi tting/removing the 0oor mats ................... 129 Light and sight
Light and sight
............................................ 130 130
Exterior lighting ........................................... 130
Interior lighting ............................................ 133 2
2
Contents

Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 135
Mir rors ........................................................ 139 Climat
Climat
e contr
e control ol........................................... 142 142
Overview of climate control systems ............ 142
Operating the climate control system .......... 143 Dr
Dr
iving and par
iving and par king
king..................................... 148 148
Driving ........................................................1 48
DY NAMIC SELECT switch ........................... .158
Tr ansmission ............................................... 161
Fu nction of the 4MATIC ...............................1 63
Charging the high-voltage battery ................1 63
Pa rking .......................................................1 82
Driving and driving saf ety sy stems ............... 188
Tr ailer hitch ................................................ .237
Bicycle rack function ................................... 241
Ve hicle towing instructions .......................... 243 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 244 244
No tes on the inst rument display and on-
board computer .......................................... 244
Overview of instrument display .................... 245
Overview of buttons on the steering wheel ... 246
Operating the on-board computer ................2 46
Overview of displa yson the inst rument
display ........................................................ 247
Head-up display .......................................... 248 MBUX multimedia syst MBUX multimedia syst
em
em........................... .250
250
Overview and operation ............................... 250
System settings .......................................... 259
Drive system settings .................................. 263
Na vigation .................................................. .264
Te lephone ................................................... 272
Mercedes me app ....................................... 276
Mercedes-Benz emer gency call system ....... 285
Ra dio & media ............................................ .292
Sound settings ............................................ 297 Maint Maint
enance and car
enance and car e
e................................. 298 298
ASS YST PLUS service inter val display .......... 298 Engine compartment ................................... 299
Cleaning and care ....................................... 303 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 311 311
Emer gency .................................................. 311
Flat tyre ...................................................... 313
Battery (vehicle) .......................................... 319
To w- starting or towing away ........................ 323
Electrical fuses ............................................ 328 Wheels and tyr Wheels and tyr
es
es......................................... 332 332
No tes on noise or unusual handling char-
acteristics ................................................... 332
No tes on regula rly inspecting wheels and
tyres .......................................................... .332
No tes on snow chains ................................. 332
Ty re pressure .............................................. 333
Wheel change ............................................. 336
Emer gency spa rewheel .............................. .345 T T
ec
ec hnical dat
hnical dat a
a............................................. 347 347
No tes on tech nical data .............................. 347
On-board electronics ................................... 347 Contents
3
3

1
±Increases recuperation →
156
q Reduces recuperation →
156
2 Combination switch →
131
3 Instrument display →
244
4 DIRECT SELECT le ver →
161
5 Start/stop but ton →
151
6 Media display →
250
7 Climate control systems →
143
8 £ Hazard warning light system →
132
9 PASSENGER AIR BAG indicator la mps→
54
A Glovecompartment →
116
B Stow age compartment →
116
C Cup holder
D 8 Controller forvo lume and switching
sound on/o. →
250
Ü Switches the MBUX multimedia system
on/o. →
250 E
z Calls up navigation →
252
F | Calls up radio or media →
252
G % Calls up thete lephone →
252
H ß Calls up favo urites →
252
I y Calls up vehicle functions →
252
J c Active Parking Assist →
234
K DYNAMIC SELECT switch →
160
L Touchpad →
252
M Control panel forth e MBUX multimedia system →
246
N Adjusts the steering wheel manually →
110
O ý Switches the steering wheel heater
on/o. →
111
P Control panel:
On-board computer →
246
Cruise control or variable limi ter →
197
I Active Distance Assist DISTRONIC →
202
Q Diagnostics connection →
36 At
a glance – Cockpit
7
7

#
Recycled reconditioned components and
parts from Mercedes‑Benz AG.*
N
NO
OTE
TE Impai rment of the operating e1-
ciency of there straint systems from
installing accessor y parts or fromrepairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere straint sys-
te ms, may be ins talled in thefo llowing areas
of your vehicle:
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Centre console
R Lateral roof frame #
Do not ins tall accessory parts such as
audio systems in these areas. #
Do not car ryout repairs or welding. #
Have accessory parts retro/tted at a
qu ali/ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been app rove dby Mercedes-Benz. Saf ety-re leva nt
systems, e.g. the brake system, may malfunction.
Only use Mercedes-Benz GenuineParts or parts of
equal qualit y.Only use tyres, wheels and acces-
sory parts that ha vebeen speci/cally appr oved
fo ryo ur vehicle model.
Mercedes-Benz tests original pa rts and con ver-
sion parts and accessory parts that ha vebeen
speci/cally appr ovedfo ryo ur vehicle model for
th eir reliability, saf ety and suitability. Despite
ongoing mar ketre sear ch, Mercedes-Benz is
unable toassess other parts. Mercedes-Benz
th erefore accepts no responsibility forth e use of
such parts in Mercedes-Benz vehicles, even if
th ey have been o1cially appr oved or independ-
ently appr ovedby ate sting centre. Ce
rtain parts are only o1cial lyappr ovedfor
installation or modi/cation if they comply with
legal requ irements. All Mercedes-Benz Genuine-
Pa rts meet the appr oval requ irements. The use of
non-appr oved parts may in validate theve hicle's
ge neral ope rating permit.
This is the case in thefo llowing situations:
R The vehicle type is di.erent from that for
which theve hicle's general ope rating permit
wa sgr anted.
R Other road users could be endangered.
R The noise le velget swo rse.
Alw ays specify theve hicle identi/cation number
(VIN) (/ page 349) when ordering Mercedes-
Benz Genuine Parts. 24 24
Gene
ral no tes

Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u modify the on-board electronics, thege n-
eral ope rating permit is rendered in valid.
Obser vethe "On-board electronics" section in
"Technical data".
* N
NOOTE
TE Damage totheve hicle due todriv-
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com-
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object st rike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres and high-voltage battery com-
ponents may not be visible. Components dam-
aged in this wa y can un expectedly fail or, in
th e case of an accident, may no longer absorb
th ere sulting forc e as intended. #
Have theve hicle checked and repaired
immediately at a quali/ed specialist
wo rkshop.
or #
If driving saf ety is impaired while con-
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and tra1c conditions,
and contact a quali/ed specialist work-
shop. Elect
ric ve hicles ha vean elect ric mo tor.The elec-
tric mo tor's energy supply is pr ovided bythe high-
vo ltage on-board electrical system. 26 26
General no
tes

The
following pr ovides you with general informa-
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmitted tothird parties, and for what purpose,
can be found in the information directly related to
th e functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on the
ve hicle equipment, digitall y.
P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya unique vehicle
identi/cation number. Depending on the countr y,
th is vehicle identi/cation number can be used by,
fo rex ample, go vernmental authorities todeter-
mine the identity of theow ner. There are other
possibilities touse data collected from theve hicle
to identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under
cer tain conditions, become attributable toa per-
son. Depending on which vehicle data are availa-
ble, it may be possible tomake inferences about, fo
rex ample, your driving behaviour, your location,
yo ur route or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
eg ar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vesti-
ga tion of a criminal o.ence.
Go vernmental entities are themsel ves, in individ-
ual cases and within the applicable legal frame-
wo rk, authorised toread out data from theve hi-
cle. In the case of an accident, information that
can help with an in vesti gation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Oper Oper ational dat
ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefa stened
seat belts display R
ambient conditions, su chastemp erature, rain
sensor or distance sensor
Generall y,the use of these data is temp orar y;
th ey will not be stored be yond the period of oper-
ation and will only be processed within theve hicle
itself. Control units oTen contain data memories
fo rve hicle keys,fo rex ample. Their use permits
th ete mp orary or permanent documentation of
te ch nical information about theve hicle's operat-
ing state, component loads, main tenance requ ire-
ments and tech nical events or faults.
Depending on theve hicle equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag depl oyment or the inter vention
of stability cont rol systems
R information on events leading tovehicle dam-
age 40 40
Gene
ral no tes

R
charge leve l of the high-voltage batter y,esti-
mated range
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break-
down services. The same is true in the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impro vement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle identi/cation number
tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Gene
ral no tes
41 41

Yo
u can immediately dismiss there ar seat belt
status displ ayusing the back button on the leT-
hand side of the steering wheel (/ page 246).
If a vehicle occupant unfastens a seat belt in the
re ar while theve hicle is motion, there ar seat belt
status displ ayappears again.
In addition, a warning tone may sound. In this
case, there ar seat belt status displ aycannot be
hidden using the back button on the leT-hand side
of the steering wheel. Airbags
Airbags
Ov
Ov
er
ervie
vie w of airbags
w of airbags 1
Knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Window airbag
5 Side airbag
The installation location of an airbag is identi/ed
by the AIRB AGsymbol.
When enabled, an airbag can pr ovide additional
pr otection forth ere specti ve vehicle occupant. Po
tential pr otection pr ovided byeach airbag:
R Knee airbag: thigh, knee and lo wer leg
R Driver's airbag, front passenger airbag: head
and ribcage
R Window airbag: head
R Side airbag: ribcage and pelvis &
W
WARNING
ARNING Risk of inju ryor death if the co-
driver airbag is enabled
If th e co-driver airbag is enabled, a child on
th e co-driver seat may be struck bythe co-
driver airbag during an accident.
NEVER use a rear wa rd-facing child restraint
system on a seat wi than ENABLED FRONT
AIR BAG; DEATH or SERIOUS INJURY tothe
CHILD ca n occur. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 75). Also, alw ays obser vethe
no tes on rear wa rd-facing or forw ard-facing child
re straint systems on the front passenger seat
(/ page 74). 50 50
Occupant saf
ety