2021 MERCEDES-BENZ EQA SUV lock

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&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. Dr Dr
iv
ive syst
e syst em
em Displa
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d
Performance severely limi-
ted *A
malfunction has occur red in the high-voltage batter y.
Output and range are se verely re stricted. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again.
If th e display message appears again: #
Drive on carefull y. #
Fully charge the high-voltage battery (/ page 163).
If th e output and range are still reduced, there is a malfunction in the drive system. Display messages and
warning/indicator lamps
367 367

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Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop.
ÿ *T
he cooling system has de tected a component fault. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop.
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button attached tothe
ch arging station or the emer gency call numbers.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning. 370 370
Display messages and
warning/indicator lamps

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High-voltage battery main-
tenance required urgently.
Without engine restart, con-
sult workshop *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible torestart the drive system once it has been switched o.. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. V V
ehicle
ehicle Displa
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d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Check trailer hitch
lock (white display message) *T
he trailer hitch is not operational during a jou rney with a trailer. &
W WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. 376
376
Display messages and
warning/indicator lamps

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Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedu reand do not re-couple the trailer until the display message disappears. #
Initiate a new swivel mo vement (/ page 238). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
*W hen theve hicle is stationary with a coupled trailer, the trailer hitch is not operational. #
Uncouple the coupled trailer and secure it against rolling away. #
If t
If the ball nec
he ball nec k has been f
k has been f olded in:
olded in:unlockthe ball neck (/ page 238). #
Swivel the ball neck into the end position manually and let it engage. #
If t If the ball nec he ball nec k has been f
k has been f olded out
olded out::unlock the ball neck (/ page 238). #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. Display messages and
warning/indicator lamps
377
377

Dr
Dr
iving safe
iving safe ty syst
ty systems
ems Displa
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!
÷
currently unavailable See
Owner's Manual *
ABS and ESP ®
are temp orarily una vailable.
Other driving systems and driving saf ety systems (e.g. BAS) may also be temp orarily una vailable.
The brake system will continue tooperate normall y.Braking distance may inc rease in an emer gency braking situation. &
W WARNI NG
ARNI NGRisk of skidding if ABS and ESP ®
are malfunctioning
The wheels may lock during braking and ESP ®
does not per form any vehicle stabilisation.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addi-
tion, other driving saf ety sy stems are swit ched o.. #
Drive carefully on a suitable str etch of road, making slight steering mo vements at a speed abo ve30 km/h. #
Ifth e display message does not disappear, consult a quali/ed specialist workshop immediatel y.Drive care-
full y. Display messages and
warning/indicator lamps
399
399

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!
÷
inoperative See Owner's
Manual *
ABS and ESP ®
are malfunctioning.
Other driving systems and driving saf ety sy stems (e.g. BAS) ma y also be malfunctioning.
The brake sy stem will continue tooperate normall y.Braking distance may inc rease in an emer gency braking situation. &
W WARNI NG
ARNI NGRisk of skidding if ABS and ESP ®
are malfunctioning
The wheels may block during braking and ESP ®
does not per form any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addi-
tion, other driving saf ety sy stems are swit ched o.. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a quali/ed specialist workshop. ÷
currently unavailable See
Owner's Manual *
ESP ®
is temp orarily una vailable.
Other driving systems and driving saf ety sy stems (e.g. BAS) ma y also be malfunctioning. &
W WARNING
ARNING Risk of skidding if ESP is malfunctioning ®
If ESP ®
is malfunctioning, ESP ®
cann otcar ryout vehicle stabilisation. In addition, other driving saf ety sy stems are
swit ched o.. #
Drive carefully on a suitable str etch of road, making slight steering mo vements at a speed abo ve30 km/h. 400
400
Display message
s andwarning/indicator lamps

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T
!
÷
inoperative See Owner's
Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving systems and driving saf ety systems (e.g. BAS) may also be malfunctioning. &
W WARNING
ARNING Risk of skidding if EBD, ABS and ESP ®
are malfunctioning
The wheels may block during braking and ESP ®
does not per form any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addi-
tion, other driving saf ety sy stems are swit ched o.. #
Drive on carefull y. #
Have the brake system checked immediately at a quali/ed specialist workshop. Active Brake Assist Func-
tions currently limited See
Owner's Manual *V
Vehicles wit
ehicles wit h t
h the Dr
he Dr iving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist with cross-t ra1c function, Evasive Steering Assist or
PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
V
V ehicles wit
ehicles wit hout t
hout the Dr
he Driving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist is temp orarily una vailable. #
Drive on
As soon as the ambient conditions are within the system limits, the system will become available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle. 402
402
Displ
aymessages and warning/indicator lamps

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Device detected at diagnos-
tics connection See Own-
er's Manual *T
hevehicle functions forfa ult de tection are restric ted.
At least one of the main functions of the Mercedes me connect system is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 36). #
Consult a quali/ed specialist workshop. Batt Batt
ery
ery Displa
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Cannot start engine See
Owner's Manual *I
t is not possible tostart theve hicle.
A malfunction has occur red in the drive system. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again. #
Ifth e display message appears again and theve hicle does not start, consult a quali/ed specialist workshop. T T
yr
yr e pr
e pr essur
essur e monit
e monit or
or Displa
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Tyre press. monitor cur-
rently unavailable *T
here is inter fere nce from a po werful radio signal source. As a result, no signals from the tyre pressure sensors are
being received. The tyre pressure monitoring system is temp orarily una vailable. 404 404
Display message
s andwarning/indicator lamps