2021 MERCEDES-BENZ EQA SUV warning light

Do not
exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journe y:
R The tyre pressure on there ar axle of theto w-
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera-
tional
R V
V ehicles wit
ehicles wit hout LED headlam
hout LED headlam ps or MUL
ps or MULTI-
TI-
BEAM LED headlam
BEAM LED headlam ps:
ps: the headlamps ha ve
been set cor rectly
In theev ent of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons conce rning the
operating permit. This also applies in countries in
which the permissible maximum speed for car/
trailer combinations is abo ve100 km/h. F F
olding t
olding t he ball nec
he ball nec k out and in
k out and in &
W
WARNING
ARNING Risk of accident due tothe ball
neck not being engaged
If th e ball neck is not engaged, the trailer may
come loose. #
Always engage the ball neck as descri-
bed. &
W
WARNING
ARNING Risk of injury from ball neck
swinging outwards
The ball neck may swing outwards when
unlocking or when it has not been proper ly
engaged.
There is a risk of injury within the ball neck's
ra nge of mo vement! #
Unlock the ball neck only when its range
of mo vement is unobstructed. #
Always be sure the ball neck is engaged
when folding in wards. *
N NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball
neck or, in the case of a fully electric
trailer hitch, retract the ball nec k. *
N
NO
OTE
TE Damage totheve hicle due toincor-
re ct use of the trailer hitch When a trailer hitch is used
toreco ver a vehi-
cle, theve hicle may be damaged in the proc-
ess. #
Use the trailer hitch only for pulling a
trailer or attaching appr oved car rier sys-
te ms (e.g. a bicycle rack ). R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured against rolling away.
R The swivel range is clear.
R The trailer cables or ada pter plugs ha vebeen
re mo ved. 238
238
Driving and parking

U
U
ncoupling a tr
ncoupling a tr ailer
ailer &
W
W ARNI NG
ARNI NGRisk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer with an engaged
inertia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an engaged
ove rrun brake. *
N
NO OTE TE Damage when uncoupling in a state
of ove rrun Uncoupling in a state of
overrun can damage
th eve hicle. #
Do not uncouple trailers with an engaged
ove rrun brake. #
Secure the trailer against rolling away. #
Disconnect the electrical connection between
th eve hicle and the trailer. #
Uncouple the trailer. #
Place the co ver cap on the ball head.
% T
Tr
railer
ailer s wit
s wit h LED lighting:
h LED lighting: aTer uncoupling the
traile r,switch theve hicle on and then o.
again. Bicy
Bicy
cle r
cle r ac
ack function
k function &
W
WARNING
ARNING Risk of an accident if the bicy-
cle rack is used incor rectly
The bicycle rack may become de tach ed from
th eve hicle in thefo llowing cases:
R the permissible load capacity of the trailer
hitch is exceeded.
R the bicycle rack is used incor rectl y.
R the bicycle rack is secured tothe ball neck
beneath the ball head.
Obser vethefo llowing foryo ur ow n sa fety and
th at of other road users:
R always adhere tothe permissible load
capacity of the trailer hitch. R
always obser vethe permissible rear axle
load of theto wing vehicle.
R use the bicycle rack only totransport bicy-
cles.
R always proper lysecure the bicycle rack by
attaching it tothe ball head.
R use only bicycle rack s appr ovedby
Mercedes-Benz.
R always obser vethe bicycle rack operating
instructions. *
N NOOTE TE Damage to, or crac kson, the trailer
hitch due tounsuitable bicycle rack s or
bicycle rack s being used inco rrectly #
use only bicycle rack s appr ovedby
Mercedes-Benz. *
N
NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball Driving and parking
241
241

V
V
ehicles wit
ehicles wit h
hTr
Tra1c
a1c Sign Assist:
Sign Assist: detected instruc-
tions and tra1c signs (/ page 214).Head-up display
Head-up display
F
F
unction of t
unction of t he head-up display
he head-up display The head-up display projects
thefo llowing infor-
mation into the driver's /eld of vision abo vethe
cockpit, forex ample:
R The vehicle speed
R Information from the navigation system
R Information from the driving systems and driv-
ing saf ety sy stems
R Some warning messages
Depending on theve hicle's equipment, di.erent
content can be shown in theth re e areas of the
head-up displ ay (/page 248). Displa
Displa y cont
y content
ent 1
Navigation instructions
2 Current speed
3 Detected instructions and tra1c signs
4 Set speed in the driving system (e.g. cruise
control)
Syst
Syst em limits
em limits
The visibility of the displa yswill be a.ected bythe
fo llowing conditions:
R Seat position
R Image position setting
R Light conditions R
Wetro ad sur face
R Objects on the display co ver
R Polarisation in sunglasses
% Inextreme sunlight, sections of the display
may appear washed out. You can cor rect this
by deactivating and reactivating the head-up
displa y. Se
Se
tting t
tting t he head-up displa
he head-up displa y using t
y using the on-board
he on-board
com
com put
puter
er On-board co
mputer:
4 HEAD-UP DISPLAY
The following head-up display settings or displa ys
can be selected or shown:
R Position
R Brightness
R Messages
R Assis tance status
R Telephone
R Audio
R LINGU ATRO NIC 248
248
Instrument displ
ayand on-board computer

Switc
Switc
hing t
hing t he r
he reading light on and
eading light on and o.
o.#
Brie0y mo vea hand up or down beneath the
inside rearview mir ror.
The reading light is switched on or o. forthe
driver or the front passenger. Switc
Switc hing t
hing t he searc
he searc h light on and
h light on and o.
o. #
T
To switc
o switc h on:
h on:reach across the front
passenger seat with a hand.
The sear chlight is switched on forth e driver. #
T To switc
o switc h
ho.:
o.: take a hand back away from the
front passenger seat.
The search light is switched o. again. Inf
Inf
or
ormation on
mation on pr
pro/les,
o/les, t
themes, sugg
hemes, sugg es
estions andtions and
fav
fav our
our it
ites
es Fo
r electrically adjustable seats obser vethefo l-
lowing no tes. &
W
WARNING
ARNING Risk of becoming trapped dur-
ing adjustment of the driver's seat aTer
calling up a driver pro/le
Selecting a user pro/le may trigger an adjust-
ment of the driver's seat tothe position sa ved
under the user pro/le. You or other vehicle
occupants could be injured in the process. #
Make sure that when the position of the
driver's seat is being adjus ted via the
multimedia system, no people or body
parts are in the seat's range of mo ve-
ment.
If th ere is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
atel y: #
a)Tapth ewa rning message onthe
media displa y.
or #
b) Press a memory function position but-
ton or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. MBUX multimedia system
257 257

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 281).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 278
278
MBUX multimedia system

In
these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.The
tyres must be checked more frequently if theve hi-
cle is operated under increased loads. Further
information can be obtained at a quali/ed special-
ist workshop.
The AS SYST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsibil-
ity as rega rdsto whe ther maintenance work
needs tobe per form ed more oTen than speci/ed
based on the actual operating conditions and/or
loads. Batt
Batt
er
ery disconnection per
y disconnection per iods
iodsThe ASS
YST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 298). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 299).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
If active bonnet 1can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
299
299

#
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little force
until it engages cor rectl y. Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
If yo u open the cap when the drive system is
at normal operating temp erature, you could be
scalded. #
Let theve hicle cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. #
Only ha vethe coolant checked or re/lled at a
qu ali/ed specialist workshop. T
T
opping up t
opping up t he windscr
he windscreen w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. &
W
WARNI NG
ARNI NGRisk of /re and injury from
windscre enwasher concent rate
Wi ndsc reen washer concent rate is highly 0am-
mable. #
Avoid /re, naked 0ames, smoking and
th e creation of spar kswhen using wind-
screen washer concent rate. #
Remo vecap 1bytheta b. #
Top up thewa sher 0uid.
% Further information about the windscreen
wa sher 0uid (/ page 353)302
302
Main
tenance and ca re

R
With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 188).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. R R
e
ev
ver
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 228).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: 308
308
Main
tenance and ca re