2021 MERCEDES-BENZ E WAGON sensor

*
NO
TEImpairment oftheoper ating effi‐
cie ncy ofthere stra int systems from
ins talling accessor ypar tsor from repair s
or we lding Air
bags andEmerge ncy Tensi oni ng Device s,
as wellas con trol unit sand sensorsfo rth e
re stra int systems, maybe installed inthefo l‐
lo wing areas ofyour vehicle:
R Door s
R Door pillars
R Doo rsi lls
R Sea ts
R Cockpit
R Instrument cluster
R Cen terconsole
R Lateral roof frame #
Donotins tallacc essor ypar tssuc has
audio systems inthese areas. #
Donotcar ryout repair sor we lding. #
Have afte rm arke tins tallation ofacc es‐
sor ies carried out ataqu alif ied spec ial‐
is two rkshop. Yo
uco uld jeopar dizeth eoper ating safetyof your
ve hicle ifyo uuse parts,tir es and wheel sas well
as acc essor iesreleva nt tosaf etywhic hha ve not
be en approve dby Mer cedes-Ben z.Saf ety-re le‐
va nt systems, e.g.thebr ak esy stem, maymal‐
func tion.Onl yuse Mercedes- BenzGenuineP arts
or par tsof equal qualit y.Onl yuse tires, wheels
and accessor iesthat have been specif ically
appr ovedfo ryo ur vehicle model.
Mer cedes-Ben zGenuineP arts aresubject to
st rict qualit yins pec tions.Eac hpar thas been
spec iallyde veloped, manufactured orselec ted
fo rMer cedes-Benz vehicles andadap tedto
th em. Ther efor e, onl yMer cedes- BenzGenuine‐
Pa rts should beused.
Mor eth an 300,0 00 differe nt Mer cedes-Be nz
Ge nui neP arts areav ailable forMer cedes-Benz
model s.
All author ized Mercedes-B enzCent ersmaint ain
a supply ofMer cedes-B enzGenuineP arts for nece
ssaryser vice andrepair work.In addition,
st ra tegically locatedpar tsdeliv erycent erspr o‐
vide forqu ick and reliable partsser vice .
Alw aysspecify theve hicle identif ication number
(VIN) (/page35 4) when order ing Mer cedes-
Benz GenuineP arts. Oper
ator's Manual
This Oper ator's Manual describesallmodels and
all standar dand optio nal equipme ntavailable for
yo ur vehicle atthetime ofthis Opera tor's Man‐
ua lgoing topress. Countr y-specif icdif fere nces
ar epo ssi ble. No tethat your vehicle mayno tbe
eq uipped withall featur esdesc ribed. Thisisalso
th ecase forsy stems andfunc tionsre leva nt to
saf ety. Ther efor e, theeq uipment onyour vehicle
ma ydif ferfr om that inthedescr iption sand illus‐
tra tion s.
The original purchase agreement foryo ur vehicle
cont ains alis tof all ofthesy stems inyour vehi‐
cle.
Should youha ve anyqu estion scon cerning
eq uipment andoper ation, please consult an
aut hor ized Mercedes- BenzCenter. Gener
alno tes 21

If
yo ubelie vethat your vehicle hasadef ect
whic hcould cause acr ash orcould cause injury
or deat h,yousho uld imm ediat elyinf orm Trans ‐
por tCanada inaddit iontonotify ing Mercede s-
Benz Canad aInc.
If Trans portCanada recei vedsimilar complaints,
it ma yopen aninve stigation ,and ifit finds that a
saf etydef ectex ists inagr oup ofvehicles, itma y
or der are cal land remedy campaign. Howe ver,
Tr ans portCanada cannotbec ome invo lved in
individual problems between you, your dealer or
Mer cedes-Ben zCanad aIn c.
To cont actTrans portCanada, youma ycall the
Def ect Inve stigation sand Recal lsDivi sionto ll-
fr ee inCanada at1-800 -333- 0510 or
81 9-99 4-3328 intheGatineau-Ot tawa area or
int ernat ionally; youma yalso gotothefo llo wing
we bsit esformor einf ormation:
R Eng lish:https://www .tc.gc.ca/recalls
R Frenc h:htt ps:/ /www .tc.gc .ca/ rappels Limit
edWa rranty
* NO
TEDama getotheve hicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
eto theve hicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Ben zim plied warrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheins truction sin these oper at‐
ing instruction son proper operation of
yo ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forre scue card
QR codes areatt ached inthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur ve
hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttps: //
www .mercedes-benz .de/qr-code. Data
storage Data
processi ngintheve hicl e Ele
ctroni cco ntr olunits
Electr oniccontr olunits areins talled inyour vehi‐
cle. Contr olunits process datawhic h,forex am‐
ple, they recei vefrom vehicle sensor s,ge ner ate
th emselv esorexch ang ebe tween themselv es.
Some control units arere qu ired forth esaf e
oper ation ofyour vehicle, some assistyo uwhen
dr ivin g,suc has driver assis tance systems, while
ot her senable comfortor infotainm entfunction s.
The follo wing prov ides youwit hge ner alinf orma ‐
tio nre ga rding datapr oces sing intheve hicle.
Ad dition alinf ormation rega rding exact lywh ich
da ta inyour vehicle arecollect ed,save dand
tra nsm itted tothird par ties and forwha tpur‐
pose, canbefound intheinf ormation direct ly
re lat ed tothefunc tionalch aract eristic sin qu es‐ Gener
alno tes 29

te
m wa rning lam plight sup. Itgoes outnolater
th an afe w sec ond saf te rth eve hicle isstar ted.
The com ponen tsof there stra int system areth en
func tional. Malfu
nctioning restra int system A
malfun ction has occurredin there stra int sys‐
te m if:
R The 0075 restra int system warning lam p
does notlight upwhen theignition is
switc hedon
R The 0075 restra int system warning lam p
light sup con tinuousl yor repeat edly during a
jour ney &
WARNIN GRisk ofinju rydue tomalfu nc‐
tions inthere stra int system
Com ponen tsinthere stra int system maybe
activ ated unint entionall yor notdeplo yas
planned inan acciden t. #
Have there stra int system checkedand
re pair edimmediat elyat aqu alif ied spe‐
cialis two rkshop. Fu
nction ofthere stra int system inan acci‐
dent Ho
wthere stra int system worksis de term ined by
th ese verity of theim pact detected and thetype
of acciden tantic ipated:
R Front alim pact
R Rear impact
R Sideim pact
R Rollover
The activ ation thre sholds forth ecom ponen tsof
th ere stra int system arede term ined based on
th eev aluatio nof thesensor values measur edat
va rious points intheve hicle. Thisprocess ispre-
em ptive in nat ure. The trigg ering/ deplo yment of
th ecom ponen tsof there stra int system mus t
ta ke place ingood timeatthest ar tof thecolli‐
sion.
Fa ctor swhi chcan only besee nand measured
af te ra colli sion hasoccur reddo notpla ya deci‐
siv ero le in thedeplo yment ofan airbag. Nordo
th ey prov ide anindic ation ofairbag deployment .
The vehicle maybe def ormed signif icantl ywit h‐
out anairbag beingdeployed. This isthecase if onl
ypar tswhic har ere lativ elyeasil ydef ormed
ar eaf fect ed and thera te ofvehicle deceler ation
is no thigh. Conversely ,an airbag maybe
deplo yedev en though theve hicle suffers onl y
minor deformation. Ifve ry rigid vehicle parts
suc has longitudinal membersar ehit, this ma y
re sult insuf ficie ntly highleve ls of vehicle decel‐
er ation.
Depending onthede tected dep loyme ntsitu a‐
tion, thecom ponen tsof there stra int system can
be activ ated ordeplo yedindepen dentlyof eac h
ot her :
R Emer gency Tensi oni ng Device :fr ont al
im pa ct, rear impact ,side impact ,ro llo ver
R Driver' sai rba g,front passe nger airba g:fron‐
ta lim pact
R Knee airbag: front alim pact
R Side airbag: sideimpact
R Windo wcur tain airbag: sideimpact ,ro llo ver,
fr ont alim pact
R PRE-S AFE®
Im pul seSide: sideimpact
The front passeng erairb agcan onlybe depl oyed
in an acciden tif th ePA SSENGER AIRBAGOF F 36
Occupan tsaf ety

R
Ther ear eno hea vy,shar p-edg edorfragile
object sin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheco verof an airb ag
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page41 ). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Due touns uitable seat covers,th eairbags
cann otprotect vehicle occupants asinten‐
ded. In
addition, theoper ation oftheaut omatic
fr ont passeng erairbag shutoffcould be
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tioning sensorsin thedoor
The func tion oftheairbags canbeimpair ed
due tomodif icationsorincor rect wo rkper‐
fo rm ed on thedoor sor door trim, orifth e
door sar edamag ed. #
Nevermodify thedoor sor par tsof the
door s. #
Alw aysha ve wo rkon thedoor sor door
tr im car ried out ataqu alif ied spec ialist
wo rkshop. &
WARNIN GRisk ofinju rydue todeplo yed
airbag
A deplo yedairbag nolong eroffers anypr o‐
te ction. #
Have theve hicle towe dto aqu alif ied
spec ialistwo rkshop inorder tohave the
deplo yedairbag replaced. Ha
ve deplo yedairbags replaced immediat ely. St
atus ofthefront passeng erfront airbag Fu
nction oftheaut oma ticfront passeng er
air bag shutoff
The automatic front passeng erairbag shutoffis
able todetect whe ther thefront passeng erseat
is occupied byaper son orach ild restra int sys‐
te m. The front pass engerairb agand front
pass engerknee airbagareenabl edordisa bled
accor dingly. &
WARNIN GRisk ofinju ryor deat hdue to
object sunder theco- driver seat
Objec tstrapped undertheco- driver seat can
int erfere wit hth efunc tion oftheaut omatic
co- driver airbag shutoffor damag eth esy s‐
te m. 44
Occupant safety

Obser
vetheno teswhen opening (/page72 )
and closing(/ page73 )th eta ilg ate.
% Twowa rning tones soundwhen thetai lgat e
is open ingorclos ing. &
WARNIN GRisk ofburnscaused byaho t
ex haus tsy stem
The vehicle exhaus tsy stem can become very
ho t.Ifyo uuse HAND S-FRE EAC CES S,you
cou ldbu rn yourself bytouc hin gth eex haus t
sy stem. #
Alw aysensur eth at youon lyma kea
kic king movement within thede tection
ra ng eof thesensor s. *
NO
TEVehicle damag edue tounin ten‐
tio nal openi ng oftheta ilg ate R
when usinganaut omat iccar wash
R when usingahigh pressur ecleaner #
Deactiv ateKEYLES S-GOormak esur e
th at theke yloc ated isat leas t10 ft (3
m) away from theve hicle insuc hsit‐
uations. When
making thekic king movement, makesur e
th at youar est andi ngfirm lyon thegr ound. You
cou ldother wise loseyour balan ce,e.g.on ice.
Obs erve thefo llo wing notes:
R The Smar tKey isbehin dth eve hicle.
R Stand atleas t12 in(30 cm) away from the
ve hicle while perform ing thekic king move‐
ment.
R Donotcome intocont actwithth ebum per
while making thekic king movement.
R Donotcar ryout thekic king movement too
slo wly.
R The kicking movement mustbe towa rdsth e
ve hicle andbackag ain. 1
Detection rang eof thesensor s
If se veralcon secut ive kic kin gmo vements are
no tsuccessfu l,wa itte nseco nds.
Sy stem limit s
The system maybe impair edorma yno tfunc tion
in thefo llo wing cases :
R The sensorsar edir ty,e.g. due toroad salt or
sn ow .
R The kicking movement ismade using apr os‐
th etic leg. 76
Opening andclosing

The
tailg atecan open orclos eunin tentio nallyin
th efo llo wing situat ions:
R Aper son 'sarms orlegs aremo vingin the
sensor detection rang e, e.g .wh en polishi ng
th eve hicle orpic king upobject s.
R Object sar emo vedor placed behind theve hi‐
cle, e.g. tensi oni ng stra ps orlugg age.
R Clam pingstra ps, tarp sor other coverings are
pu lled ove rth ebum per.
R Apr otect ive mat withalengt hre ac hin gove r
th etrunk silldown intoth ede tection rang e
of thesensor sis used.
R The protect ive mat isno tsecur edcor rectl y.
Dea ctivateth eSmar tKey functions (/page66)
or do notcar rytheSmar tKey about your per son
in suc hsit uatio ns. Lim
iting theopenin gang leof thetailg ate Ac
tiv atin gthe opening ang lelimit er
Yo ucan limit theopening angleof theta ilg atein
th eto phalf ofits openin gra ng eto appr ox‐
imat ely8 in (20 cm) beforeth eend position . #
Stop theopening procedur eof theta ilg ateat
th edesir edposition . #
Press and hold theclosing buttonontheta il‐
ga te unt ilyo uhear asho rtacous ticsign al.
The open ingang lelimit erwill beact ivat ed.
The tailg atewill then stop inthestor ed posi‐
tion when opened.
To open thetai lgat efull y,pull thehandle onthe
outside oftheta ilg ateag ain afte rit has stopped
aut omaticall y.
Deact ivat ing theopen inganglelim iter #
Press and hold theclosing buttonontheta il‐
ga te unt iltw osho rtacous ticsign alssoun d. Un
loc king thetailg atewit hth eemer gency
ke y #
Foldthere ar seat backres tfo rw ard. #
Remo vethecombin edcar gocoverand net. #
Remo vetheemer gency key(/ pag e67 ). #
Insertemer gency key2 into opening 1in
th etrim and push itin.
The tailg atewill beunloc ked. Openin
gand closin g77

The
immobilizer isaut omaticall yactiv ated when
th eignition isswitc hedoffand deactiv ated when
th eignition isswitc hedon.
When leaving theve hicle, alwaysta ke theSmar t‐
Ke ywit hyo uand lockth eve hicle. Anyone can
st ar tth eengine ifava lid Smar tKey has been left
inside theve hicle.
% Intheeve nttheengine cannotbe star ted
(y et theve hicle ’sbatt eryis ch arge d), the
sy stem isno toper ational. Contactan
aut hor ized Mercedes- BenzCenteror call
1-8 00- FOR-MER Cedes (intheUS A)or
1-8 00- 387-0 100(in Canada). ATA
(anti-thef tala rm system) Fu
nction oftheATA system
If th eATA system isarmed, avisual andaudible
alar mistrigg ered inthefo llo wing situat ions:
R When adoor isopen ed
R When theta ilg ateis open ed
R When thehood isopened
R When theint erior motion sensor istrigg ered
(/ page88) R
When theto w- aw ay alar mistrigg ered
(/ page88)
The ATA system isarmed automaticall yaf te r
appr oximat elyte nseco ndsinthefo llo wing situa‐
tion s:
R Afterloc king theve hicle withth eSmar tKey
R Afterloc king theve hicle using KEYLES S-GO Indicat
orlam p1 flashes whentheAT Asy stem
is armed.
The ATAsy stem isdeactiv ated aut omatic allyin
th efo llo wing situat ions:
R Afterunloc kingtheve hicle withth eSmar t‐
Ke y
R Afterunloc kingtheve hicle using KEYLES S-
GO
R Afterpr essing thest ar t/ stop butt onwithth e
Smar tKey inthestor ag ecom partmen t
(/ page15 3)
% When theMer cedes‑ Benzemergency call
sy stem isactiv eand thealar mstay son for
mor eth an 30 sec onds, ames sageis aut o‐
mat icall ysen tto theCus tomer Assis tance
Ce nter (/ page 274).
% Inthecase ofsevere batt erydisc harging,
th eanti- theftalar msystem isaut omatic ally
deactiv ated tofacil itat eth ene xt engine
st ar t.
Deact ivat ing theATA #
Press theÜ, ßor008B buttononthe
Smar tKey . Opening
andclosing 87

or
#
Press thest ar t/ stop butt onwithth eSmar t‐
Ke yin themar kedspace (/page15 3)
De activ ating theala rm using KEYLESS-GO #
Grasp theoutside doorhandle withth e
Smar tKey outside theve hicle. Fu
nction oftheto w- aw ay alar m %
This function mayno tbe available inall
coun tries.
An audible andvisual alarmistrigg ered ifan
alt eratio nto your vehicle's angleof inclination is
de tected whi letheto w- aw ay alar misarmed.
The tow- aw ay alar misaut omat icallyar med afte r
appr oximat ely60 seco nds:
R Afterloc king theve hicle withth eSmar tKey
R Afterloc king theve hicle using KEYLES S-GO
The tow- aw ay alar mison lyarmed when thefo l‐
lo wing compone ntsar eclos ed:
R The door s
R The tailg ate The
tow- aw ay alar misaut omat icallydeac tiva‐
te d:
R Afterpr essing theÜ or008B buttonon
th eSmar tKey
R Afterpr essing thest ar t/ stop butt onwithth e
Smar tKey inthestor ag ecom partmen t
(/ page15 3)
R Afterunloc kingtheve hicle using KEYLES S-
GO
R When usingHAND S-FREE ACCES S
In fo rm atio non collision detection onapa rked
ve hicle (/page18 0). Ar
min g/dis armin gthe tow- aw ay alar m Mul
timedi asy stem:
4 © 5
Set ting s5
Quick Access #
Arm or disar mTow-away Protection.
The tow- aw ay alar misarmed again inthefo llo w‐
ing cases :
R The vehicle isunloc kedag ain.
R Adoor isopened. R
The vehicle isloc kedag ain.
% Ifqu ick acc ess isuna vailable, selectth e
Vehicle submenu intheSet ting smain menu
to arm or disar mtheto w- aw ay alar m. Fu
nction oftheint erior motion sensor %
This function mayno tbe available inall
coun tries.
When theint erior motion sensor isactiv ated, a
visual andaudible alarmistrigg ered ifmo ve‐
ment isde tected intheve hicle interior .
The interior motion sensor isactiv ated aut omati‐
cally afte rapp roxima tely tenseco nds:
R Afterloc king theve hicle withth eSmar tKey
R Afterloc king theve hicle using KEYLES S-GO
The interior motion sensor isonl yactiv ated
when thefo llo wing compone ntsar eclos ed:
R The door s
R The tailg ate 88
Openingand closing