2021 MERCEDES-BENZ E-CLASS ESTATE air condition

Syst
Syst
em limits, displa
em limits, displa y messag
y messages and not
es and not es f
es for
or
r
r ec ti/cation
ecti/cation
The system may be impai red or may not function
in thefo llowing situations:
R The camera in theove rhead control panel may
heat up due tooperating conditions. As a
re sult the camera may switch o. temp oraril y,
particular lyduring longer periods of operation
and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is avail-
able again. R
The camera is co vered, dirty, misted up or
scratched.
Wa it until the camera has cooled down before
cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton clo th. Do not use micro/-
bre clo ths. Do no not tre mo vethe co ver when
cleaning.
R Recognition can be impaired byre0ective
clo thing, an adverse colour of clo thing or by
accessories, forex ample. R
Clothing being worn(hat, sha wl, scarf) may be
limiting the de tection area of the camera.
Ke ep the camera's /eld of vision clear.
R The camera is not operational.
Consult a Mercedes-Benz service centre.
The MBUX Int
The MBUX Int er
er ior Assist ior Assist ant suppor
ant suppor ts t
ts the f
he f ollo
ollowing int
wing int er
eractions:
actions: Int
Int
er
eraction ar
action ar ea
ea Int
Int er
eraction
action Descr
Descrip
iption
tion
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assistant recognises the approach of the hand towa rds a cont rol
element.
Depending on the active application, the display will be adjusted in the media
displa y.Some functions di.e rentiate between driver and front passenger.
No speci/c hand position is requ ired.
Ab ove the centre console De/ned pose Afavo urite is called up with a de/ned pose. MBUX multimedia system
333 333

The Mercedes‑Benz eme
rgency call system trig-
ge rs an emer gency call automatically in thefo l-
lowing cases:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident
The eme rgency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz eme rgency call centre.
R A message with accident data is transmitted
tothe Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes‑Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes‑Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished. It is not possible
toimmediately end an automatic
emer gency call.
If th e Mercedes‑Benz emer gency call system can-
not connect tothe Mercedes‑Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T T
r
r igg
igg er
ering a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: press and hold the SOS button for
at least one second (/ page 353). #
T
To use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice MBUX multimedia system
363
363

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.The tyres
must be checked more frequently if theve hicle is
operated under increased loads. Further informa-
tion can be obtained at a quali/ed specialist work-
shop. Batt Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 374). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 80 mm.
ATer being triggered, the active bonnet remains in
th era ised position. Limited visibility due tothe
ra ised bonnet cannot be ruled out.
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored immediatel y in aquali/ed specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu ali/ed specialist workshop. If a
safe continued jou rney is not possible, contact a
qu ali/ed specialist workshop. Opening and closing t Opening and closing t
he bonnet
he bonn et &
W
WARNI NG
ARNI NGRisk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. Maintenance and care
375 375

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he vehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation/heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.382
382
Maintenance and care

R
Toprev ent water stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
A
A v
voiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colou ring of decorative
fo ils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely re paired. In such
cases, visit a quali/ed specialist workshop. Yo
u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil.
% Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop,
e.g. in a Mercedes-Benz Se rvice Centre. N
No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and theve hicle before cleaning the wind-
screen or wiper blades. &
W
WARNING
ARNING Risk of burns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could burn
yo urself. #
Always be particular lycareful around the
ta ilpipe and theta ilpipe trims and super-
vise children especially closely in this
area. #
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing vehicle
parts:
Wheels and r Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes Maintenance and ca
re
385
385

can
restrict functions releva nt for saf ety sys-
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R when braking
R intheev ent of abrupt steering manoeuvres
and/or when theve hicle's speed is not
adap tedto thero ad conditions #
Intheev ent of a short circuit or a similar
incident, contact a quali/ed specialist
wo rkshop immediatel y. #
Do not drive on. #
Always ha veworkon the battery car ried
out at a quali/ed specialist workshop. R
Further information on ABS (/ page 231)
R Further information on ESP ®
(/ page 232)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you only use batteries which ha vebeen tes-
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. All v
All v ehicles ex
ehicles excep
cep t v
t vehicles wit
ehicles wit h a lit
h a lithium-ion bat-
hium-ion bat-
t
t ery
ery &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly
ex plosive gas mixtu reinthe batter y. #
Todischar geany elect rostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the batter y. The high
ly0ammable gas mixtu reis created while
th e battery is charging and during starting assis-
ta nce. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immediately rinse bat tery acid o. thor-
oughly with plenty of clean water and
seek medical attention immediatel y. All v
All v
ehicles
ehicles
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. Breakdown assistance
397
397

#
Take care toonly connect battery term i-
nals of identical polarity when receiving
starting assistance. #
Obser vethe sequence described for
connecting and disconnecting the jump
leads when receiving starting assistance. #
Do not connect or disconnect the bat-
te ry term inals while the engine is run-
ning. &
W
W ARNI NG
ARNI NGRisk of explosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assis tance. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGRisk of explosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th e indicator/warning lamps in the inst rument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has frozen.
In this case you may neither jump-start theve hi-
cle nor charge the batter y.
The service life of a bat tery that has been thawed
may be dramatically shor tened. The starting char-
acteristics may be impaired, especially at low
te mp eratures.
It is recommended that you ha veath awe d battery
ch ecked at a quali/ed specialist workshop. V
V ehicles wit
ehicles wit h plug-in h
h plug-in hybr
ybrid:
id:
If yo ur vehicle has been star ted with starting
assistance, it may not be possible touse the elec-
tric drive for appr oximately 30 minutes.
St arting assis tance is not considered tobe a nor-
mal operating condition.
All v All v ehicles
ehicles
* NO
NOTE
TEDamage caused bynume rous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting assis-
ta nce and when charging the batter y:
R Only use undamaged jump lead/charging
cables with a su1cient cross-section and
insulated term inal clamps.
R Non-insulated parts of thete rm inal clamps
must not come into contact with other me tal Breakd
own assistance
399 399

N
N
o
ot
tes on noise or unusual handling c
es on noise or unusual handling c har
haract
acter
eris-
is-
tics
tics
Make sure there are no vibrations, noises or
unusual handling characteristics when theve hicle
is in motion. This may indicate that the wheels or
tyres are damaged. Hidden tyre damage could
also be causing the unusual handling characteris-
tics.
If yo u suspect that a tyre is defecti ve,re duce your
speed immediately and ha vethe tyres and wheels
ch ecked at a quali/ed specialist workshop. N No
ot
tes on r
es on r egularl
egularly inspecting wheels and tyr
y inspecting wheels and tyr es
es &
W
WARNING
ARNING Risk of injury due todamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regula rly fo r signs of
damage and replace any damaged tyres
immediatel y. &
W
WARNI NG
ARNI NGRisk of aquaplaning due to
insu1cient tyre tread
Insu1cient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi-
cle is not adap tedto suit the conditions. #
Thus, you should regula rly ch eck the
tread dep thand the condition of the
tread across the entire width of all tyres.
Minimum tread dep thfor:
R Summer ty res: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legall y-prescribed limit forthe
minimum tread dep thisreached. Car
ryout thefo llowing checks on all wheels regu-
lar ly, at least once a month or as required, for
ex ample, prior toa long jou rney or driving o.-
ro ad:
R Check the tyre pressure (/ page 412). R
Visually inspect wheels and tyres for damage.
R Check theva lve caps.
R Visual check of the tyre tread dep thand the
tyre contact sur face across the entire width.
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. N
No
ot
tes on sno
es on sno w c
w chains
hains &
W
WARNING
ARNING Risk of accident due toincor-
re ctly /tted snow chains
If yo u ha ve/tted snow chains tothe front
wheels, they may drag against theve hicle
body or chassis components. #
Never /t snow chains tothe front
wheels. #
Only /t snow chains on there ar wheels
in pairs. Wheels and tyres
411
411