2021 MERCEDES-BENZ C CLASS tow

Ve
hicl eswith automatic transmiss ion Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock 4MA
TICvehicl es Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page32 7). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e329). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. *
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distance of30 miles(50 km)
mu stnotbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed 328
Breakdo wnassis tance

th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page368). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page33 1). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page69). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page87 ). #
Deac tivateAc tiveBr ak eAssi st
( / pag e18 2). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely beforeto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e328). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
shif tth eaut omatic transmiss iontoposition
005C. Br
eakdo wnassis tance 32
9

To
wing eyesto rage location The
towing eyeis locat edinthestor ag espace
under thetrunk floor . Ins
talling theto wing eye #
Press themar kon cover1 inwa rdsand
re mo ve. #
Screw intheto wing eyecloc kwiseasfaras it
wil lgo and tight en. #
Mak esur eth at cover1 eng ages inthe
bum perwhen youre mo vetheto wing eye.
* NO
TEDama getotheve hicle dueto
inc orrect useof theto wing eye When
ato wing eyeis used toreco vera ve hi‐
cle, theve hicle maybe damag edinthepr oc‐
ess. #
Onlyuse theto wing eyeto tow aw ay or
to w star tth eve hicle. To
w star ting theve hicl e(eme rgency engine
st ar t) Ve
hicl eswith automatic transmiss ion
* NO
TEDama getotheaut omatic trans‐
mission duetotow star tin g The
automat ictransm issionma ybe damag ed
in thepr ocess oftow star tin gve hicles with
aut omatic transmission. #
Vehicles withaut omatic transmission
mus tno tbe tow star ted. #
Vehicles withaut omatic transmission must
no tbe tow- star ted. Electr
icalfuses No
teson electr icalfuses &
WARNIN GRisk ofacci dent andinjury
due tooverloaded lines
If yo uman ipulat eor bridg eafa ulty fuse orif
yo ure place itwit hafuse withahigher
am per age, theelectr icline could beove rloa‐
ded.
This could result inafire . #
Alw aysre place faulty fuseswit hspec i‐
fi ed newfuses containin gth ecor rect
am per age. Br
ea kdo wnassista nce 33
1

R
Maximum permissible load3com prises the
gr os swe ight ofall vehicle occupants, load
and luggage.
R Recomme ndedtirepr ess ure 1forcold
tir es. The recomme ndedtirepr ess ures are
va lid forth emaximum permissible loadand
up tothemaximum permissible vehicle
speed.
Please alsonote:
R Information onper missib lewe ight sand loads
on theve hicle identif ication plate
(/ page368).
R Information ontirepr essur ein thetir epr es‐
sur eta ble (/ page338).
Fu rther relat ed subje cts:
R Determ inin gth emaximum permissible load
(/ page34 4)
R Noteson tirepr essur e(/ page336). St
eps forDe term ining Correct Load Limit The
follo wing steps have been developed as
re qu ired ofall manuf acturersunder Title 49, Co
de ofU.S. Feder alRe gulations, Part57 5, pur‐
sua nttothe"N ational Traf fic and MotorVe hicle
Saf etyAc tof 1966". #
(1):Locat eth est at emen t"The combined
we ight ofocc upant sand cargoshould never
exc eed XXX kgorXXX lbs." onyour vehicle's
placar d. #
(2): Determ ine thecombin edweight ofthe
dr iver and passeng ersth at will beriding in
yo ur vehicle. #
(3): Subtr actthecombin edweight ofthe
dr iver and passeng ersfrom XXX kgor
XXX lbs. #
(4): The resulting figur eeq uals theav ailable
amoun tof car goand luggageload capac ity.
Fo rex am ple, ifth e"XXX" amount equals
14 00 lbs. and ther ewill befive occupant s
15 0lb pas seng ersin your vehicle, the
amoun tof available cargoand luggageload
capac ityis65 0lbs. (140 0-75 0(5 x15 0) =
650 lbs.) #
(5):De term ine thecombin edweight oflug‐
ga ge and cargobein gloaded ontheve hicle.
That weight mayno tsaf elyexc eed theav aila‐ ble
cargoand luggageload capac itycalc ula‐
te din step 4. #
(6): Ifyo ur vehicle willbetowing atrailer ,
load from your trailer willbetrans ferred to
yo ur vehicle. Consult this manual todeter‐
mine howthis reduces theav ailable cargo
and luggageload capac ityofyour vehicle.
% Notall vehicles areper mitt edtotow a
trailer .To wing atrailer isonl yper mittedifa
tra iler -hit chisins talled. Please consult an
aut hor ized Mercedes -Benz dealer ifyo uha ve
an yqu estion sabout towing atrailer with
yo ur vehicle.
Ev en ifyo uha ve cal cul ated thetot alload care‐
full y,yo usho uld still mak esur eth at themaxi‐
mum permissible gross weight andthemaxi‐
mum gross axle weight rating ofyour vehicle are
no texc eeded. Details can befound ontheve hi‐
cle identif ication plate. 34
4
Wheels andtires

*
NO
TEPrema ture wearthro ugh unleaded
re gular gasoline Un
leade dre gular gasoline cancause the
engine towe armor equ ickl yand impair lon‐
ge vity and perform anc e.
If unle aded premium grade gasoline is
una vailable andyouha ve torefuel using
unle adedre gular gasoline: #
Onlyfill th efuel tank tohalf fullwith
unleaded regular gasoline andrefill as
soon aspossible withunleaded pre‐
mium grade gasoline. #
Donotdr ive at themaximum design
speed. #
Avoid sudden accelerationengine
speeds over3000 rpm. Fu
rther information onfuel isavailable atthefo l‐
lo wing locations:
R ataga sst atio n
R ataqu alif ied spec ialistwo rkshop
R onthehtt ps:/ /www .mbusa.c om(USAonl y) No
teson add itivesingasoline
Obser vetheno teson oper ating fluids
(/ page36 9).
* NO
TEDama gefrom use ofunsu itabl e
add itives Ev
en smal lamou ntsofthewr ong additiv e
ma ylead tomalfu nctions occurring. #
Only addcle ani ng additiv es recomme n‐
ded byMer cedes-Ben zto thefuel. Mer
cedes- Benzrecomme ndsthat youuse
br and -name fuels withaddit ives.
In som eco unt ries, thefuel available mayno t
ha ve suf ficie ntadditiv es. Residue could buildup
in thefuel injec tionsystem asare sult. Inthis
case, incon sult ation withan aut hor ized
Mer cedes -Benz Cent er,mix thefuel withth e
cle ani ng additiv ere comme ndedbyMer cedes-
Benz .Obser vetheno tesand mixing ratio sind i‐
cat edon theta nk . Ta
nk cont entand reser vefuel
Capacity Model
Total cap acity
Al lmo dels 17.4 gal(66. 0liter s) Model
ofwhic hre ser ve
fuel
All model s1 .8gal(7 .0 liter s) Engine
oil No
teson engine oil
Obser vetheno teson oper ating fluids
(/ page36 9). 37
2
Tech nica lda ta

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
To appl y: #
Swi tchth eignition off.
The electr icpar king brak ewill beapplied automaticall y.
If yo udo notwa nttheelectr icpar king brak eto be applied, e.g.atan aut omatic carwash orwhen theve hicle is
being towe d,lea vetheignition switchedon.This does notinclude having theve hicle towe dwit hth ere ar axle
ra ised.
If th eelectr icpar king brak eis no tapplied automaticall y: #
Switc hth eignition offand switc hit bac kon. #
Release andthen apply theelectr icpar king brak emanuall y(/ page15 6).
If it is still no tpossible toappl yth eelectr icpar king brak e: #
Consult aqu alif ied spec ialistwo rkshop. #
Wher enecessar y,also secureth epar kedve hicle agains tro lling away.
To release: #
Ifth econ ditions forau tomatic release arefulf illed andtheelectr icpar king brak eis no tre leased automat ically,
re lease theelectr icpar king brak emanuall y(/ page15 6).
If it is still no tpossible torelease theelectr icpar king brak e: #
Donotcon tinue driving. Consult aqu alif ied spec ialistwo rkshop. 398
Displa ymessag esand warning/ indic ator lam ps

Ins
tallation locations................................ 41
Knee airbag.... .........................................4 1
Ov ervie w.. .................. ........................ ...... 41
PA SSENGER AIRBAGind icat orlam p....... 46
Pr otect ion.......................................... ...... 42
Side airbag ............................................... 41
Wi ndo wcur tain airbag .............................4 1
Air flow
Se tting. .................................................. 126
AIRM ATIC
Se tting.. .................................................1 89
Suspe nsion........... ............................ ..... 188
Alar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Alt ernativ ero ute
see Route
Amb ientlighting
Se tting (mult imediasystem).. ................1 19 Andr
oidAuto
Con necting amob ilephon e...................2 70
Ending ...................................................270
Inf ormation ......................................... ... 270
Ov ervie w.. .......................................... ... 269
Sound settings... ................................... 270
Tr ans ferred vehicle data........................2 71
Anim als
Pe ts intheve hicle .............................. ..... 63
Anti-loc kbr aking system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains
Anti -thef tpr otection
Imm obiliz er...................................... ........ 85
Anticip ator yoccupa ntprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
Connec tinganiPhone ®
... ......................2 68
Ending ...................................................269 No
tes... .................................................2 68
Ov ervie w.......... .....................................268
Sound settings ......................................269
Tr ans ferred vehicle data........................2 71
Assis tance systems
see Drivin gsaf etysy stem
ASS YSTPL US
Batt erydi sconne ctionpe riods..... ..........3 01
Dis play ing theser vice duedate............ 300
Fu nctio n/no tes.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 300
Re gular maint enance work<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 300
Spec ialser vice requ iremen ts................3 00
ATA (anti-thef tala rm system)
Ac tivati ng/d eactiv ating theint erior
mo tion sensor.. ....................................... 88
Ar ming/ disarming theto w- aw ay alar m...8 7
Dea ctivating thealar m............................ 86
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 85
Fu nctio nof theint erior motion sensor.... 87
The tow- aw ay alar mfun ction ...................8 6
AT TENTI ONASSIST
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>164
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 165
Sy stem limit ations. ................................ 164 44
2
Inde x

Edi
ting thepr ev ious destination s........... 247
Ext ernal ............ .....................................247
Sa ving (current vehicle position)... ......... 247
Sa ving asglobal favo rite <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 247
St or ing amap position. .......................... 247
Des tinat ion entry
Ent ering a3 wo rdaddr ess............... ...... 238
En tering aPOI oraddress <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 232
Ent ering anintermed iate des tination.... 236
En tering geo-coor dinates..... ................. 238
Select ingacont act.... ........................ ... 237
Select ingaPOI.. .................................... 235
Select ingfrom themap.... ..................... 238
Select ingprev ious destination s.............2 35
De tectin ginat tentiv eness
see ATTENTION ASSIST
Diagnos ticsconnec tion.............................. 26
Digit alOper ator's Manua l... ....................... 20
Dingh yto wing
see Tow- bar system
DIRECT SELECT leve r
Eng aging drive po sitio n............ .............145
Eng aging neutr al....... .............................144
Eng aging park position .......................... 145 Eng
aging park position automatic ally....1 45
Eng aging reve rsege ar. ...................... .... 144
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011>143
Disp lay(car e).............................................3 12
Disp lay(m ult imedi asy stem)
Se ttings. .......................................... ...... 221
Displa y(on-boa rdcom puter)
Dis play son themultifunc tiondispla y.... 209
Di spl aymes sage
Ca lling up(on-bo ardcom puter)..... ........ 379
No tes... ............................................. ..... 379
Disp laymes sages
00B2 ---mp h<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 402
ç ---mp h<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 402
003D 12VBatt erySee Oper ator's
Manual..... .............................................. 415
: ActiveHea dlamps Inoperati ve...... 386
é ATTENTION ASSISTInoper ative... .4 01
é ATTENTION ASSIST: Take a
Br ea k!<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>........402 :
Automatic HeadlampMode
Inoper ative....... ..................................... 385
0027 CheckBr ak eFlui dLe vel............... 400
0026 CheckBr ak ePa ds See Oper a‐
to r's Manua l......... ................................. 401
00BD CheckCool antLevelSee Oper‐
at or's Manual ........................................ 391
00B3 CheckEn gine OilAtNe xtRe fu‐
eli ng. ...... ............................................... 422
00B3 CheckEngi neOilLe vel(A dd 1
qu art).................................................... 423
: CheckLef tLo wBeam (exa m‐
ple)....... ................................................. 385
0077 CheckTire s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 418
00B2 CheckWa sher Fluid... .................. 390
ÿ CoolantTooHo tSt op Vehicle
Tu rn Engi neOff............ ..........................391
0025 Current lyUn available See
Operat or'sMan ual................................. 410 44
8
Inde x