2021 MERCEDES-BENZ C CLASS ECU

Blue
tooth®
pr ofile ove rview Blue
tooth®
pr ofile
of the mobi lephon eFu
nction
PB AP (Phone Book
Access Profile) Cont
actsar eaut o‐
matic allydispla yedin
th emultimedia sys‐
te m
MAP (Messag e
Access Profile) Messag
efunc tions
can beused Te
lephon yoper ating mod esove rview
Depen dingonyour equipme nt,th efo llo wing tel‐
ephon yoper atingmodes areav ailable:
R Amobi lephon eis con nectedto themultime‐
dia system viaBlue tooth®
(/ pag e258).
R Twomobile phones areconn ectedwithth e
multime diasystem viaBlue tooth®
(tw o
phone mode) (/page259 ). Inf
orma tion ontelephon y
The follo wing situat ionscanlead tothecall
being discon nectedwhile theve hicle isin
mo tion:
R Ther eis insuf ficie ntnetworkco verage inthe
ar ea
R Youmo vefrom one GSM orUMT Stransmit‐
te r/r eceiv erarea (cell )int oano ther and no
comm unication chann elsarefree
R The SIM car dused isno tcom patible withth e
ne tworkav ailable
R Amobi lephon ewit h"T winc ard" islogg ed
int oth ene tworkwit hth esecon dSIM cardat
th esame time
The multimedia system suppor tscalls inHD
Vo ice ®
forim prove dspeec hqu alit y.Arequ ire‐
men tfo rth is isthat themobile phoneandthe
mobil ephone networkpr ov ider oftheper son
yo uar ecalli ngsuppo rtHD Voice ®
.
Depe ndingon thequ alit yof thecon nect ion,the
vo ice qualit yma yfluct uate. Connect
ingamob ilephone (Bluetoo th®
te l‐
ephon y)
Re quirement s:
R Blue tooth®
is act ivat ed on themobile phone
(see themanuf acturer'soper ating instruc‐
tion s).
R Blue tooth®
is act ivat ed on themultimedia
sy stem (/ page22 4).
Multimedia system:
4 Phone 5
00A5 Devic es
Sear ching fora mob ile pho ne #
Select Connect NewDevice. #
Select Star tSea rch onSys tem .
The available mobilephon esaredispla yed. If
a ne wmobile phoneisfound ,it is ind icat ed
by the# symbol.
Connecting amobile phone(authorizat ion
using SecureSim plePairing) #
Selec tth emobile phone.
A code isdispla yedin themultimedia system
and onthemobile phone. 258
Multimedia system

Multimedia
system:
4 Phone 5
00A5 Devic es #
Inthede vice overview, select amobile phone
whic hhas already been author ized andset
as Phone 1or Phone 2.
Af terint erch ang ingthemobile phones, the
mobil ephone inthefo re grou nd isreplaced by
th emobile phoneinthebac kground. 1
Blue tooth®
de vice name ofthecur rently
conne cted mob ile pho ne
2 Connects amob ile pho neasPho ne1
3 Connects amob ile pho neasPho ne2
4 Connects amob ile pho neasAud ioSou rce
5 Disc onnec tsamob ile pho ne(/ page 260)
6 De-au thor izes amobile phone(/page260) %
Ifane wmobile phoneisconn ectedand
def ined asPhone 1,forex am ple, this ov er‐
wr ites thepr ev iousl ycon nectedmobile
phone inthefo re grou nd ofthesy stem.
Disconnec tingamobile phone
Multimedia system:
4 Phone 5
00A5 Devic es #
Select thei symbol intheline ofthe
mobil ephone.
The disconnection ofthemobile phonetake s
place without acon firm atio npr om pt.The
mob ile pho neremains author ized inthesy s‐
te m.
De -aut horizing amobil ephone
Mul timedi asy stem:
4 Phone 5
00A5 Devic es #
Select the% symbol intheline ofthe
mobil ephone. #
Answ erthecon firm atio npr om ptwit hYes.
The mobile phoneis de- aut hor ized and
dele tedfrom thesy stem. 260
Multimedia system

App
leCar Play® Ov
ervie wof App leCar Play® &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
iPhone ®
func tionscan beused viathemultime‐
dia system using Apple CarPla y®
.The yar eoper‐
at ed using thecent ralcon trol elemen tor the Sir
i®
vo ice con trol system. Youcan activat eth e
vo ice con trol system bypressing andholding the
00E3 buttononthemultifunc tionsteer ing wheel.
Onl yone mobile phoneatatime canbecon nec‐
te dvia Apple CarPla y®
to themultimedia sys‐
te m.
The availabilit yof App leCarPla y®
ma yva ry
acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it.
Apple CarPla y®
is are gis tere dtra demar kof
Apple Inc.
Inf ormat iononApple CarPla y®
While usingApple CarPla y®
va rious funct ionsof
th emultimedia system, e.g.telephon yor the
media sourcesBlue tooth®
audio andiPod ®
,ar e
una vailable.
Onl yone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone. Connecting
aniPhone ®
via Apple CarPla y®
Re quirement s:
R Apple ®
oper atingsy stem version iOS 8.3or
abo veisins talled ontheiPhone ®
.
R AnInterne tcon nect ionisrequ ired forth efull
ra ng eof func tions forApple CarPla y®
.
R The iPho ne®
is connect edtothemultimedia
sy stem viatheUSB portç using asuit a‐
ble cable (/page285).
Multimedia system:
4 Connec t5
Apple CarPlay
Se tting automat icor manu alstar t
A messa geappear swhen connectedfo rth efirs t
tim e. #
Automatic star t:select Automatically.
Start Automatically isactiv ated 0073.
Apple CarPla y®
will nowstar timm ediat ely
af te rth eiPhone ®
is con nect edtothemulti‐
media system using aUSB cable. #
Manua lst ar t:select Manual ly. #
Select theiPhone ®
in thede vice list. 268
Multimedia system

Ac
cep ting/r eject ingtheda ta protection reg‐
ulat ions
A messag ewit hth edat apr otect ion regulations
appear s. #
Select Accept &Start .
or #
Select Decline &End.
Exiting AppleCarPla y® #
Press the00E2 buttononthemultifunc tion
st eer ing wheel, forex am ple.
% IfApp leCarPla y®
wa sno tdispla yedin the
fo re grou nd before discon necting,theappli‐
cation star ts inthebac kground when recon‐
nect ed.Youcan callupApple CarPla y®
in
th emain menu.
Calling upApple CarPla y®
sound settings
Multimedia system:
4 Connec t5
Apple CarPlay 5
Sound #
Select thesound menu(/page29 7). Ending
AppleCarPla y®
Multimedia system:
4 Connec t5
Apple CarPlay #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Andr
oidAuto Andr
oidAutoove rview &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle when
driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Mobile phonefunctionscan beused with
An droid Autousin gth eAn droid oper ating sys‐
te m on themultimedia system. Itis oper ated
using thecent ralcon trol elemen tor voice con ‐
tr ol system. Youcan activat eth evo ice con trol
sy stem bypressing andholding the00E3 button
on themultifunc tionsteer ing wheel.
Onl yone mobile phoneatatime canbecon nec‐
te dvia Android Autowit hth emultimedia sys‐
te m. Mul
timedi asy stem 269

An
ove rview of thedat atra nsmit tedcan be
fo und inthere spectiv ete rm sof use for
Mer cedes meconn ectservices. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com
Data processing
The datatransm itted within thescope ofthecall
is dele tedfrom thepr ocessin gsy stem afte rth e
cal lis finis hed ,in so faras this dat ais no tbeing
used forot her activ ated Mer cedes meconn ect
ser vices.
The incident- specificdat ais processed and
st or ed intheMer cedes- BenzCustomer Cent er
and, ifre qu ired toprocess theinciden t,forw ar‐
ded totheser vice partner aut hor ized bythe
Mer cedes-Ben zCus tomer Cent er.Plea setak e
no te ofthedat apr otect ion information onthe
Mer cedes meInterne tpag ehttps: //
www .mercedes.me orinthere cor ded mess age
imme diat ely afte rcall ing theMer cedes- Benz
Cus tomer Cent er.
% The recor ded mess ageis no tav ailable in
eve rycou ntry. Mer
cede sme connect Inf
ormation onMer cede sme connect
Mer cedes meconnect prov ides thefo llo wing
ser vice s:
R Accid ent and brea kdo wnmana gement (me
butt on)
R Mer cedes-Benz emergencycallsystem (aut o‐
matic emergency calland SOS button)
The Mercede s-BenzCustomer Centerand the
Mer cedes-Ben zemer gency callcent erareav aila‐
ble foryo uar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page27 1).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page27 2).
Ple ase note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,firs tcal l
th enation alemer gency service sus ing the
st andar dnat ionalemer gency service telephon e
numb ers. In emer gencie s,yo ucan also usethe Mer
cedes-Ben zemer gency callsy stem
(/ page27 6).
Ob serveth econ ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com
Inf orma tion onMer cedes meconnect Acci‐
dent andBreak down Manag emen t
The Accid ent and Brea kdo wnManag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page27 6)
If necessa ry,th econ tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ectAcci‐
dent andBrea kdo wnManag eme nt.Forw ard‐
ing thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby ate ch nici anon
lo cati onand /or theto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services. Multimedia
system 27
5

Mor
einf ormation aboutMercedes meconn ect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Data trans ferre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends on:
R The reason forinitia tionofthecall
R The service that isselec tedin thevo ice con ‐
tr ol system
R The activ ated Mer cedes meconnect services
Whic hdat ais transf erredfo rth eser vices canbe
ta ke nfrom thecur rentl yva lid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall in
no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate.
Mer cedes-Benz eCallonly functions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emer gency callno tbe ing
tr ans mitt ed.
eC allis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed intheTr ans mittedDat asect ionthat fol‐
lo ws (/ pag e27 8).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof eC
all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent. 27
6
Multimedia system

Online
andInterne tfunctions Int
erne tconnection Inf
ormat iononconnecting totheInt erne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle.
The Interne tfunct ionscanonlybe used toalimi‐
te ddeg reewhils tdr iving. Fu
nction ofthecomm unicationmodule
On vehicles withabuilt-in communication mod‐
ule, theInt erne tcon nect ionises tablished viaan
int egratedSIM card.
To use Inte rn et acc ess viathecomm unication
module thefo llo wing condition smus tbe met:
R The vehicle iseq uipped withaper manent ly
ins talled com munic ationmodule.
R Mer cedes meconnectis act ive and ready for
oper ation.
R Mer cedes meconn ectisactiv ated forInt er‐
ne taccess.
Fo rmos tMer cedes meconnect services, data
vo lume isavailable whenpurchasin gth eser v‐
ices.
Ad dition aldat avo lume isrequ ired touse som e
fun ction s,e.g .In te rn et radio orWi-Fi hotspo t.
If th edat avo lume limitisreac hed, theav ailabil‐
ity ofMer cedesme connectser vices islimit ed.
The data volume canbepur chased directl y
fr om amob ilephone netw orkpr ov ider viathe
Mer cedes mePortal. Mult
imed iasystem 27
9

Ov
ervie wof TuneIn Radio 1
Interne tRa dio prov ider
2 Selec tedcat egor y
3 Displa y(if con nectedto privat euser
accoun t)
4 Datatra nsf errate
5 Current statio nis stor ed asafa vo rite
6 Addition alinf ormation onthecur rent statio n Select
ingand connect ingTuneIn Radio sta‐
tion s
Mul timedi asy stem:
4 Radio 5
Þ Radio Source
5 TuneIn Radio5
00D3 Search #
Select acat egor y. #
Select ast atio n.
The connectionis es tablished automatic ally.
or #
Select EnterAddress orPOI . #
Enterast atio nnam eusin gth eent ryfield.
% Arelativ elylar ge volume ofdat acan be
transmit tedwhen usingTuneIn Radio.
Sa ving/dele tingaTu neIn Radio station asa
fa vo rite
Multimedia system:
4 Radio 5
Þ Radio Source
5 TuneIn Radio #
Select ast atio n. #
Press and hold thecent ralcon trol elemen t
unt ilan audible signalsound s.
The ß symbol appearsby thest atio n
nam e. #
Select ß Favorites.
The listof save dfavo rite statio nsappear s.
or #
Creat ean acc oun tfo rth eonline prov ider
(T uneIn Radio) andthen log inon themulti‐
media system.
Yo ur favo rite sar eim por tedto themultimedia
sy stem.
Dele ting favo rite s #
Select ß Favorites. #
Select ast atio n. #
Press and hold thecent ralcon trol elemen t
unt ilan audible signalsound s.
The ß symbol bythest atio nnam edisap‐
pear s. Mult
imed iasystem 28
1