2021 MERCEDES-BENZ C-CLASS COUPE towing

R
Depending on the count ry:th e driver
presses a steering wheel button or operates
To uch Control
If Ac tive Steering Assist de tects that a sy stem
limit has been reached, a visual warning is
issued and a warning tone sounds.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 175).
Sy stem limits
Ac tive Steering Assist has a limited steering tor‐
qu efo r lateral guidance. In some cases, the
st eering inter vention is not su fficient tokeep the
ve hicle in the lane or todrive thro ugh exits.
The sy stem may be impaired or may not function
in thefo llowing ins tances:
R The reis poor visibilit y,e.g. due tosno w,rain,
fo g, heavy spr ay, greatly varying light condi‐
tions or strong shado wsonthe car riag ewa y.
R There is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections.
R Insuf ficient road illumination. R
The windsc reen is dirty, mis ted up, damaged
or co vered in the vicinity of the camera, e.g.
by ast icke r.
R No, or se veral, unclear lane markings are
present for one lane, or the markings change
qu ickl y,forex ample, in a con stru ction area
or junctions.
R The lane markings are wornaw ay, dark or
co vered up, e.g. bydirt or sno w.
R Ifth e dis tance totheve hicle in front is too
short and thus the lane markings cann otbe
de tected.
R The road is nar rowand winding.
R There are obs tacles on the lane or projecting
out into the lane, such as object mar kers.
The sy stem does not pr ovide assis tance in the
fo llowing conditions:
R On tight bends and when turning.
R When crossing junctions.
R Atroundabouts or tollst ations.
R When towing a trailer.
R When the tyre pressure is too lo w. &
WARNING Risk of accident if Active
St eering Assist unexpectedly stops func‐
tioning
If th e sy stem limits of Active Steering Assist
are reached there is no guarantee that the
sy stem will remain active or will keep the
ve hicle in lane. #
Alw ayske ep your hands on thesteering
wheel and obser vethe tra ffic carefull y. #
Alw aysst eer theve hicle paying atten‐
tion totraf fic conditions. &
WARNING Risk of accident if Active
St eering Assist unexpectedly inter venes
The de tection of lane markings and objects
may malfunction and cause unexpected
st eering inter ventions. #
Steer according totraf fic conditions. Ac
tivating Active Steering Assist
Re quirements:
R ESP ®
must be activated, but not inter vening. 194
Driving and pa rking

L
symbol appears inthe media display and
th eve hicle can be braked automatically.
If th era dar sensors are obstructed byvehicles
or other objects, de tection is not possible.
Cross Traf fic Alert is acti veunder thefo llowing
conditions:
R ifth eve hicle is reve rsing at a walking pace.
R manoeuvring assis tance is acti vated
( / page 226).
% Also obser vethe instructions on Blind Spot
Assist and Active Blind Spot Assi st
( / page 202).
Sy stem limits
Cross Traf fic Alert is not available on inclines.
Cross Traf fic Alert is not available when driving
with a trailer. Ac
tivating or deactivating manoeuv ring
assistant
Multimedia sy stem:
4 Vehicle 5
k Assistance
5 Camera & Park. Assist
5 Manoeuvring assist. #
Activate Oor deacti vate ª the function.
% Manoeuvring assis tance mu stbe active for
th e function of Drive AwayAssi st
( / page 225) and Cross Traf fic Alert
(/ page 225). Tr
ailer hitch Note
s on trailer operation *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Obser
vethefo llowing no tes on theto ngue
we ight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi‐
cle
R Perm issible gross weight of theto wing vehi‐
cle
R Perm issible grossweight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journey:
R The tyre pressure on there ar axle of theto w‐
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera‐
tional 226
Driving and parking

When using a bicycle
rack , set the tyre pressure
fo r increased load on there ar axle of theve hicle.
Fu rther information on the tyre pressure can be
fo und in the tyre pressure table (/ page 401).
Note s on loading
The lar gerth e dis tance between the load's
cent reof gr avity and the ball head, the greater
th e load on the trailer hitch.
Therefore, obser vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as eve nly as possible across theve hicle's
longitudinal axis
Mercedes-Benz recommends removing all
de tach able parts from bicycles (e.g. bask ets,
ch ild seats, rech arge able bat teries) before load‐
ing them onto the bicycle rack . This will impr ove
th e aerodynamic resis tance and centre of gr avity
of the bicycle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check them at regular inter‐
va ls to ensure that they are secure. Do not use
tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, aerodynamic resis tance
and the load on the trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis Obse
rveth efo llowing information when you are
loading the bicycle rack with up tothre e bicy‐
cles:
Loading the bicycle rack To
tal weight
of bicycle
rack and
load Max. dis‐
tance
1 1 Max. dis‐
tance
2 2
Up to75 kg 420 mm 300 mm Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be
guaranteed forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page 390) and the
instructions forto wing with bo thaxles on the
ground ( /page 391). 232
Driving and parking

*
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
during towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. To
avo id damage to yourvehicle when using a
car wash, ensure thefo llowing beforehand:
R Active Dis tance Assi stDISTRONIC is deacti‐
va ted.
R the HOLD function is switched off.
R the 360° Camera or there ve rsing camera is
switched off.
R the side windo wsand sliding sun roof are
comple tely closed.
R the blo werfo rth eve ntilation/heating is
switched off.
R the windscreen wiper switch is in position
g.
R theke y is at a minimum dis tance of 3 m
aw ay from theve hicle. Otherwise the boot lid
could open unintentionally. R
for car washes with a con veyo r sy stem:
- neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith round-
spray nozzles
The wate r jet can cause extern ally invisible
damage.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. 37 0
Maintenance and care

Fu
rther information can be obtained at a quali‐
fi ed specialist workshop.
Charging #
Connect positive contact 3oftheve hicle to
th e positive term inal of thech arge r using the
ch arging cable. Alw ays begin with positive
contact 3oftheve hicle. #
Connect the negative term inal of thech arger
and ear thpoint 4ontheve hicle with the
ch arging cable. Start with thech arge r. #
Start thech arging process.
When thech arging process is comple te:#
First,re mo vethech arging cable from ear th
point 4and the negative term inal of the
ch arge r,th en from positive conta ct3 and
th e positive term inal of thech arge r.Begin
ea ch time wi th the conta cts oftheve hicle. #
Afterre moving thech arging cable, close
co ver2 of positive contact 3.#
Close co ver1.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(/ page 385).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced. R
Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist 390
Breakdown assis tance

To
avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Ve
hicles with manual transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, maximum 50 km at
50 km/h Ve
hicles with automatic transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 390). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted Breakdown assis
tance 391

R
the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 393). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page418). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 395). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 77). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 93). #
Deactivate Active Brake Assi st
( / page 200). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. 392
Breakdown assis tance

&
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 391). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 388). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
When transporting vehicles with Adaptive
Damping Sy stem PLUS, theve hicle/trailer
combination may begin torock andstart to
skid. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly Breakdown assis
tance 393