2021 MERCEDES-BENZ C-CLASS COUPE key

If
yo u open the boot lid from outside, the boot lid
is automatically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The function of theke y has been deacti vated.
R The key bat tery iswe ak or dischar ged. #
Activate the function of theke y ( / page 72). #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 78). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. There is inter
fere nce from a po werful radio
signal source
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
77

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna‐
mome ter Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Remo vethe emer gency key ( / page 73). #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. #
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. 78
Opening and closing

Boot
Opening the bo
otlid &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening the boot lid. #
Never drive with the boot lid open. *
NO
TEDama getothe boot lid byobs ta‐
cles ab ovetheve hicle The boot lid swings upwards when it is
opened. #
Therefore, make sure that there is suf fi‐
cient clearance ab ovethe boot lid. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page 82). Ve
hicles with boot lid conv enience closing #
Pull boot lid remo teoperating switch 1. #
Press and hold thep button on thekey. #
Ifth e boot lid is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
Wi th th e boot lid opening limiter activated,
manually pull thestopped boot lid upwards. If an obs
tacle obstructs the boot lid during the
automatic opening process, bloc kage detection
will stop the boot lid. The automatic bloc kage
de tection function is only an aid and is not a
substitu teforyo ur attentiveness. Closing
the boot lid &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle. Opening and closing
79

Note
s on closing the boot lid: your vehicle is
equipped with automatic keyre cognition. If a key
belonging totheve hicle is de tected in theve hi‐
cle, the boot lid will not be loc ked and will pop
open again.
No tethat the boot lid will not be loc ked if thefo l‐
lowing situation occurs:
R You ha veloc kedth eve hicle and close the
boot lid while a key belonging totheve hicle
is inside theve hicle.
and
R A second key belonging totheve hicle is not
de tected outside theve hicle.
Au tomatic keyre cognition is only an aid and is
not a substitu teforyo ur attentiveness. #
Before locking, ensure that at least one key
belonging totheve hicle is outside theve hi‐
cle. #
Toclose the boot lid: pullthe boot lid down‐
wa rds using the handle recess and push it
closed. Ve
hicles with boot lid conve nience closing &
WARNING Risk of becoming trapped
du ring au tomatic closing of the boot lid
Pa rts of the body could become trapped.
There may be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process. #
Use one of thefo llowing options tostop
th e closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating
switch on the driver's door.
R Press the closing or locking button
on the boot lid. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Pull the boot lid down wards using the handle
re cess and push it closed. #
Ifth e boot lid is stopped in an intermediate
position, push it down wards.
The boot lid will continue toclose. #
Press boot lid remo teoperating switch 1.80
Opening and closing

#
Press closing button 1onthe boot lid.
Ve hicles with KEYLESS-GO #
Press locking button 2onthe boot lid.
If a key is de tected outside theve hicle, the
boot lid will close and theve hicle will be
loc ked. #
With th e boot lid comple tely open, press and
hold thep button on thekey. Thekey
must be in the vicinity of theve hicle.
Ve hicles with HANDS-FREE ACCESS #
With th e boot lid comple tely open, make a
kicking mo vement with your foot below the
bumper (/ page 82).
Boot lid automatic reve rsing function
The boot lid is equipped with automatic bloc kage
de tection wi thare ve rsing function. If an obs ta‐
cle obstructs the boot lid during the automatic
closing process, it will automatically open again.
The automatic reve rsing function is only an aid
and is not a substitute foryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function will not react:
R tosoft, light and thin objects, e.g. fingers
R towa rdsth e end of the closing procedure In
these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area.
If someone is trapped:
R press thep button on theke y,or
R press or pull there mo teoperating switch
on the driver's door, or
R press the closing or locking button on the
boot lid. Opening and closing
81

HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or inter rupt boot lid mo vement byper form ing a
kicking mo vement under there ar bumper.
The kicking mo vement triggers the opening or
closing process alternately.
Obser vethe no tes when opening (/ page 79)
and closing (/ page 79)the boot lid. %
Awa rning tone sounds while the boot lid is
opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEDama getotheve hicle caused by
unin tentional lyopening the boot lid R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 maw ay from theve hicle. When making
the kicking mo vement, make sure
th at you are standing firm ly on the ground. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 82
Opening and closing

Con
venience opening (ventilating theve hicle
before starting a journey) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding roof is opened.
R The seat ventilation of the driver's seat is
switched on. %
Ifth ero ller sunblind of the panoramic sliding
sunroof is closed, thero ller sunblind is
opened firs t. #
Tointer rupt convenience opening: release
th eÜ button. #
Tocontinue con venience opening: press
and hold theÜ button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment due tonot
paying attention du ring con venience
closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
When the con venience closing feature
is operating, monitor the entire closing
process and make sure that no body
parts are in the closing area. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding roof is closed. #
Tointer rupt convenience closing: release
th eß button. #
Tocontinue con venience closing: press
and hold theß button again.
% Con venience closing also functions wi th
KEYLESS-GO (/ page76). Re
solving problems with the side windo ws &
WARNING Risk of becoming trapped or
fa ta lly injured if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window
will close with increased or maximum forc e.
The reve rsing function is then not active and
body parts may become trapped. 86
Opening and closing

#
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. A side wind
owcann otbe closed and you can‐
not see the cause. #
Check tosee whe ther any objects are in the
window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (follo w-up adjust‐
ment).
The side wind owwill be closed without the
automatic reve rsing function.
The side windo wscann otbe opened or
closed using the con venience opening fea‐
ture.
Po ssible causes:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). Sliding sunroof
Opening and closing
the sliding sunroof %
The term "sliding sun roof" also refers to the
panorama sliding sunroof. &
WARNING Risk of becoming trapped
when the sliding sunroof is being opened
and closed
Body parts may become trapped in thera nge
of mo vement. #
During opening and closing, make sure
th at no body parts are in thera nge of
mo vement. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The opening or closing process will be
st opped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. Opening and closing
87