2021 MERCEDES-BENZ C-CLASS COUPE tow

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
0011> 42
PR E-S AFE ®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 2 Opening
andclosing .................................. 63
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 63
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 67
Tr unk ................................................ ............ 70 Sid
ewind ows<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 75
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 79
Anti-t heftpr otect ion .....................................8 3 Seats
andstowing ..................................... 86
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......86
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....87
St eer ing wheel ..............................................9 5
Eas yentr yand exitfeatur e...........................9 7
Memor yfunct ion.......................................... 98
St ow agear eas ............................................ 100
Soc kets ........... ............................................ 108
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..109
Ins talling/ remo ving thefloor mats .............. 110 Light
andvisibili ty.................................... 112
Ext eriorlighti ng............. ..............................112
Int erior ligh ting ............................................ 117
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 118
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 120 2
Contents

Clim
atecontr ol......................................... 12 4
Ov ervie wof climat econt rolsy stems ..........1 24
Oper ating theclimat econ trol system ......... 124 Dr
ivin gand parking ................................. 128
Dr iving ............ ........................ ............ ........128
DY NA MIC SELE CTswitc h... .........................1 38
Au tomatic transmiss ion.............................. 140
Fu nctio nof the4MA TIC.............................. 144
Re fuel ing...... .............................................. 145
Pa rking .......................................................1 47
Dr iving and drivi ng safety systems .............1 54
Ve hicle towing instruct ions .........................2 04 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................205
No teson theins trument displayand on-
boar dcom puter.............................. ............ 205
Ins trument displayove rview ............ ...........2 06
Ov ervie wof butt ons onthesteer ing
wheel .................. ........................................2 07
Oper ating theon- boar dcom puter.............. 207
Ov ervie wof displa yson themultifunc ‐
tion displa y... ..............................................2 08 Head
-upDispl ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 208 Vo
ice Contr olSy stem ............................... 211
No teson oper ating safety...........................2 11
Oper ation .......................................... ..........2 11
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...213
Esse ntialvo ice com mand s.......................... 213 Multimedia
system .................................. 225
Ov ervie wand oper ation .................. ............ 225
Sy stem settings .............................. ............ 234
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 245
Na vig ation .......................................... .........247
Te lephon e........................................ ...........2 72
Online andInterne tfunctions ..................... 296
Media ......................................................... 299
Ra dio ...........................................................3 11
Sou nd<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 318 Maint
enanc eand care...... ....................... 321
ASS YSTPL US service interva ldispla y.........3 21
Engi necompar tment............. ............. ........322 Cl
ea ning andcare............ ...........................328 Br
eak down assista nc e............ ................335
Emerg ency............. .....................................335
Flat tire....... ................................................ 336
Batt ery(v ehi cle) ....... .................................. 343
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 348
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 353 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 357
No teson noise orunusua lhandling char‐
act eristic s...................................................3 57
No teson regular lyinsp ecting wheels and
tir es ............................................................ 357
No teson sno wch ains ................................ 358
Ti re pressur e.............................................. 358
Loading theve hicle .................................... 365
Ti re labeling ................................................ 369
Def inition ofterm sfo rtir es and loading ..... 374
Chan gingawheel .......................................3 77
Emerg encysparewh eel............ ..................386 Co
ntents 3

1
B-pil larwi th:
QR code foraccessi ngthere scue card →
29
2 Safetyve sts →
335
3 mebutt onand SOS button →
288
4 Tocheckand refill oper atingfluids →
391
5 Totow- star tand tow aw ay →
348
6 Flat tire →
336
7 Startin gassis tance →
346
8 Haza rdwa rning light system →
114 9
Fuelfiller flap with:
inf ormat ionlabel onfuel type →
145
Inf ormation labelon tirepr essur e →
360
QR code foraccessi ngthere scue card →
29
A Totow- star tand tow aw ay →
348
B TIREFIT kit →
338
C First-ai dkit (softsided) →
336
D Warning triang le →
335 At
aglanc e– Em erge ncie sand brea kdo wns 19

Diag
nostics connec tion
The diagn ostics conn ection isate ch nica lint er‐
fa ce intheve hicle. Itis used, forex am ple, within
th escope ofrepair andmaint enanc ewo rkor for
re adin gout vehicle databy aspec ialistwo rk‐
shop. Diagnos ticdevices should ther efor eonl y
be con nect edbyaqu alif ied spec ialistwo rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect devic es tothediagnos tics
con nect ionoftheve hicle, thefunc tion of
ve hicle systems andoper ating safetyma ybe
im pair ed. #
Forsaf etyre ason s,we recomme ndthat
yo uon lyuse and conn ect produc ts
appr ovedby your aut hor izedMer cedes-
Ben zCen ter. &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngand using ano ther device withth e
diagnos ticsconnection canhave thefo llo wing
ef fects:
R Malfunctions intheve hicle system
R Perm anen tdamag eto vehicle component s 26
Gener alno tes

is
occ upied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 47). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed.
If th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing . R
Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see https:/ /dtsc.ca.go v/.Using thesear ch
function, youwill find informa tionon perchlo‐
ra te,fo rex am ple. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. &
WARNIN GRisk ofinju ryor deat hdue to
inc orrectl yfa stened seatbelt
If th eseat beltisno two rncor rectly ,it can‐
no tper form itsintended protect ive func tion.
In addition, anincor rectly fastened seatbelt
can also cause injuries,forex am ple, inthe
ev ent ofan acciden tor when braking or
ch ang ingdirect ion sudden ly. #
Alw aysensur eth at all vehicle occu‐
pants have their seat belts fastened
cor rectl yand aresitti ngprope rly. Alw
aysobser vetheins truction sabout thecor‐
re ct driver's seatpos ition and adjus ting theseat
(/ page86).
In order forth ecor rectly wornseat belttopro‐
vide theint ended leve lof protect ion, eachve hi‐
cle occupant mustobser vethefo llo wing infor‐
matio n:
R The seat beltmustno tbe twis tedand must
fi t tig htly and snuglyacr oss thebody . Occ
upant safety 37

#
Alw aysensur eth at theseat belt
ex tende ris retract edwhile th eve hicle
is in mo tion. If
th eseat beltextende rdo es notre tract auto‐
matical ly,it can beretract edmanua lly.To do so,
pr ess theseat beltextende rba ck asfaras itwil l
go bef orest ar tin gth eve hicle. Pressing theseat
belt extende rba ck intoplace requ ires forc e. &
WARNIN GRisk ofinju ryor deat hwhen
additional restra int systems areno tused
fo rper sons withasmal lerstatur e
Pe rsons under 5ft (1.50 m)ta llcan notwe ar
th eseat beltcorrectly without asuit able
additional restra int system. #
Alw ayssecur eper sons under 5ft
(1 .50 m)tallin asuit able restra int sys‐
te m. &
WARNIN GRisk ofinju ryor deat hdue to
damag edormodif iedseat belts
Seat belts cannotprov ide protect ion inthe
fo llo wing situat ions:
R The seat beltisdamag ed,has been modi‐
fi ed, isex treme lydirty, bleac hedordyed
R The seat beltbuckleisdamag edor
ex treme lydir ty
R Modif ication sha ve been made tothe
Emerg encyTensi oni ng Device ,sea tbe lt
anc horageor sea tbe ltre tract or
Sea tbe lts ma ysu stain non-visi ble damag ein
an acc iden t,e.g .due toglass splin ters.
Modif iedordamag edseat belts could tear or
fa ilin theev ent ofan acciden t,forex am ple.
Modif iedEmerge ncy Tensi oni ng Device s
cou ldacci dentally trig ge ror failto function
as intended . #
Nevermodify theseat beltsystem, for
ex am ple theseat belt, seatbeltbuckle,
Emer gency Tensi oni ng Device ,sea tbe lt
anc horageand seatbe ltre tract or. #
Makesur eth at theseat belts are
undamag ed,notwo rnand clean. #
Alw aysha ve theseat belts checked
immed iatelyaf te ran accide ntata
qu alif ied spec ialistwo rkshop. Onl
yuse seat belts whichha ve been approved
fo ryo ur vehicle byMer cedes-Ben z. &
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐
at ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt. Occupa
ntsaf ety 39

*
NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Depending
onthede tected acci dent situation,
th ewindo wcur tain airbag onthefront
passeng erside maydeplo y.The airbag is
deplo yedre ga rdless ofwhe ther thefront
passeng erseat isoccupied. Pr
otectiv ecap acit yof theair bags Dep
endingontheacciden tsituation ,an airbag
ma ysupplement thepr otect ion offere dby acor ‐
re ctly fastened seatbelt. &
WARNIN GRisk ofinju ryor deat hdue to
an incorrect sea tpos ition
If yo ude viat efrom thecor rect sea tpos ition,
th eairbag cannotper form itsintended pro‐
te ctiv efuncti on.
Eac hve hicle occupant mustmak esur eof the
fo llo wing:
R Fasten seat belts correctl y.Pregnant
wo men mustta ke par ticular careto
ensur eth at thelap belt neverlie sacr oss
th eabdomen.
R Adoptth ecor rect sea tpos ition and keep
as faraw ay as poss iblefrom theairbags.
R Obser vethefo llo wing informatio n. #
Alw aysmak esur eth at ther ear eno
objec tsbetween theairbag andvehicle
occupant. To
avo idtherisk sre sulting from thedeplo yment
of an airbag, eachve hicle occupant must
obser vethefo llo wing informatio nin par ticular :
R Beforest ar tin gyo ur jour ne y,adjus tyo ur seat
co rrect ly;th edr iver's seat andfront
passeng erseat should bemo vedas farbac k
as possi ble.
When doingso,alwaysobser vetheinf orma‐
tion onthecor rect driver's seatpos ition
(/ page 86).
R Only holdthesteer ing wheel bythesteer ing
wheel rim. This allows theairbag tobe fully
deplo yed.
R Alw ayslean agains tth eseat backres twhen
th eve hicle isin mo tion. Donotlean forw ards
or agains tth edoor orside windo w.Youma y
ot her wise beinthedeplo yment area ofthe
airbag s.
R The occupant smus talw ayske ep their feet
on thefloor .Do notput your feet on the
coc kpit, forex am ple. Your feet ma yot her‐
wise beinthedeplo yment area oftheairbag.
R Ifch ildr enaretra veling intheve hicle,
obser vetheadditional notes(/ page51 ). Occ
upant safety 43

#
Have theve hicle towe dto aqu alif ied
spec ialistwo rkshop inorder tohave the
deplo yedairbag replaced. Ha
ve deplo yedairbags replaced immediat ely. St
atus ofthefront passeng erfront airbag Fu
nction oftheaut oma ticfront passeng er
air bag shutoff
The automatic front passeng erairbag shutoffis
able todetect whe ther thefront passeng erseat
is occupied byaper son orach ild restra int sys‐
te m. The front pass engerairb agand front
pass engerknee airbagareenabl edordisa bled
accor dingly. &
WARNIN GRisk ofinju ryor deat hdue to
object sunder theco- driver seat
Objec tstrapped undertheco- driver seat can
int erfere wit hth efunc tion oftheaut omatic
co- driver airbag shutoffor damag eth esy s‐
te m. #
Donotst or ean yobject sunder theco-
dr iver seat. #
When theco- driver seat isoccupied,
mak esur eth at no obj ect sar etrapped
unde rth eco- driver seat. When
installing ach ild restra int system onthe
fr ont passeng ersea t,alw aysmak esur eof the
fo llo wing:
R Ensur eth at thech ild restra int system isposi‐
tion edcor rectl y(/ page 50).
R Alw ayscom plywithth ech ild restra int sys‐
te m manuf acturer'sinstallation instruct ions .
R Neverpla ceobjects (e.g.cushi ons)under or
behi ndthech ild restra int system.
R Fully re tract theseat cushion lengthadjus t‐
ment .
R The entire base ofthech ild restra int system
mus talw aysre st on thesitt ing surface ofthe
fr ont passeng ersea t.
R The backres tof thefo rw ard-f acin gch ild
re stra int system mus t,as faras possi ble,be re
sting ontheseat backres tof thefront
passeng erseat.
R The child restra int system mus tno tto uc hth e
ro of or be put under stra in by thehead
re stra int s.Ad jus tth eseat backres tinclin a‐
tion andthehead restra int setting accord‐
ing ly. &
WARNIN GRisk ofinju ryor deat hdue to
object sbe tween theseat surface and
th ech ild restra int system
Objec tsbetween thesitt ing surface and the
ch ild restra int system could affect thefunc ‐
tion oftheaut omatic co-driver airbag shut‐
of f. #
Donotplace anyobjec tsbetween the
sitting surface and thech ild restra int
sy stem. #
The entire base ofthech ild restra int
sy stem mus talw aysre st on thesitt ing
sur face oftheco- driver seat. #
The backres tof thefo rw ard-f acin gch ild
re stra int system mus t,as faras possi ‐ Occupa
ntsaf ety 45