2021 MERCEDES-BENZ C-CLASS CABRIOLET phone

If
yo u open the boot lid from outside, the boot lid
is automatically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The function of theke y has been deacti vated.
R The key bat tery iswe ak or dischar ged. #
Activate the function of theke y ( / page 73). #
Check the battery using the indicator lamp
(/ page 72). #
Replace theke y bat tery, if necessary
(/ page 74). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 79). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. There is inter
fere nce from a po werful radio
signal source
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. 78
Opening and closing

Operating
the memory function St
oring #
Set the desired position for all sy stems. #
Brief lypress memory button Vandthen
press preset position 4,TorU
within thre e seconds.
An acoustic signal sounds. The settings are
st ored. #
Tocall up: press and hold preset position
button 4,TorU until all the sys‐
te ms are in thestored position.
% When youre lease the preset position button,
st eering wheel, the seat and mir ror setting
functions stop immediatel y.The head-up dis‐
play continues tobe adjus ted. St
ow age areas Note
s on loading theve hicle &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening the boot lid. #
Never drive with the boot lid open. &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone brac kets cann otalw aysre tain
all objects they contain. 11 0
Seats and stowing

1
Tie-down eyes At
taching the luggage net &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown around and hit
vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone brac kets cann otalw aysre tain
all objects they contain.
The reis a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around in such
situations. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot. Obser
vethe no tes on loading theve hicle. #
Fold up the tie-down eyes. #
Hook luggage net 1into the front and rear
tie-down eyes. Soc
kets Using the
12V so cket Re
quirements:
R Only devices up toa maximum of 180 W
(15 A) are permissible. Seats and
stowing 11 5

Depending on
theve hicle equipment, theve hicle
has thefo llowing 12V soc kets:
R Inthestow age compartment in the front
cent reconsole
R Inthestow age compartment in the cent re
console of there ar passenger compartment Example:
12V soc ket in thestow age compartment
in the front cent reconsole #
Fold up soc ket cap 1. #
Inse rtthe plug of the device.
If yo u ha veconnected a device tothe12 V
soc ket, le ave the co ver of thestow age compart‐
ment open. Wire
lesscharging of the mobile phone and
connection with theex terior aerial Note
s on wirelessly charging the mobile
phone &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
WARNING Risk offire from placing
objects in the mobile phone stowage
compartment
Placing other objects in the mobile phone
stow age compartment could con stitute a fire
hazard. #
Apart from a mobile phone, do not
place any other objects in the mobile
phone stowage compartment, espe‐
cially those made of me tal. 11 6
Seats and stowing

*
NO
TEDama getoobjects caused by
placing them in the mobile phone stow‐
age compartment If objects are placed in
the mobile phone
stow age compartment, they may be dam‐
aged byelectromagnetic fields. #
Do not place credit cards, data storage
devices, ski passes or other objects
sensitive toelectromagnetic fields in
th e mobile phone stowage compart‐
ment. *
NO
TEDama getothe mobile phone
stow age compartment caused byliquids If liquids enter
the mobile phone stowage
compartment, the compartment may be
damaged. #
Ensure that no liquids enter the mobile
phone stowage compartment. The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connec‐
tion of the mobile phone totheve hicle's
ex terior aerial are only available if the ignition
is switched on.
R Small mobile phones may not be able tobe
ch arge d in everyposition of the mobile
phone stowage compartment.
R Largemobile phones which do not rest flat in
th e mobile phone stowage compartment may
not be able tobe charge d or connec ted with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the bac kground.
R Toensure more ef ficient charging and con‐
nection with theve hicle's exterior aerial,
re mo vethe pr otective co ver from the mobile phone. Pr
otective co vers which are neces‐
sary for wireless charging are an exception. Wire
lessly charging a mobile phone Re
quirements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com/. Seats and
stowing 117

#
Place the mobile phone as close tothe
centre of mat 1as possible wi th the display
fa cing up wards.
When thech arging symbol is shown in the
multimedia sy stem, the mobile phone is
being charge d.
Malfunctions during thech arging process are
shown in the media displa y.
% The mat can be remo vedby theta bfor
cleaning, e.g. using clean, lu kewa rm wate r. Fi
tting/ removing the floormats &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. #
Tofit: slide the cor responding seat back‐
wa rds and lay thefloor mat in thefo ot we ll. #
Press studs 1onto holders 2. #
Adjust the cor responding seat. #
Toremo ve: pull thefloor mat off the holders
2. #
Remo vethefloor mat. 11 8
Seats and stowing

St
arting theve hicle with theke y in the
ma rked space (emer gency operation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2,the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button.
Obser veany information rega rding display mes‐
sages that can be displa yed on the multifunction
displa y. St
arting theve hicle via Remo teOnline Serv‐
ices Cooling or heating
theve hicle interior before
st arting the jou rney
Ensu rethefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. Driving and parking
13 9

Ensu
rethefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
St arting theve hicle (Remo teOnline) &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated.
R the panic alarm is not activated. R
the hazard warning light sy stem is switched
off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand soft top are closed. #
Start theve hicle using the smartphone.
Af tereve ryengine start, the engine runs for
te n minu tes.
Yo u can car ryout a maximum of two consecu‐
tive starting attem pts. Yo u must start theve hicle
once with theke y before trying tostart the
engine again with the smartphone. you can stop
th eve hicle again at any time.
% Further information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work: #
switch on the hazard warning light sy stem.
or #
unlock the doors.
or #
open a side window or the soft top. Ru
nning-in no tes To
preser vethe engine during thefirs t1, 500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
14 0 km/h.
R Drive theve hicle in drive program A
or ;.
R Shift tothe next highest gear at theve ry lat‐
est when the needle reaches the last third
before there d area in there v counter.
R Do not shift down a gear manually in order to
brake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R Do not depress the accelera tor pedal past
th e pressure point (kickdown).
R Only increase the engine speed gradually and
accelera tetheve hicle tofull speed af ter
1, 500 km. 14 0
Driving and pa rking