2021 MERCEDES-BENZ A-CLASS SALOON tow

In
thefo llowing situations, only transporting the
ve hicle is permitted:
R the multifunction display is not working
or
R theá Towing not permitted See Owner's
Manual display message appears
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite the display message or the display not
wo rking.
It must not be towe d fur ther than 50 m with bo th
axles on thegr ound. A towing speed of 10 km/h
must not be exceeded. Be yond these limits, only
transporting is permitted. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 354). #
Plug-in hybrid: obser vethe no tes on the per-
mitted towing me thods (/ page 355). #
Make sure that the battery is connected and
ch arge d. Obser
vethefo llowing points when the battery is
dischar ged:
R theve hicle cann otbe star ted
R the electric parking brake cannot be released
or applied
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission cannot be shiTed toposition i
or j.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 357). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpo rtation.
* NO
NOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. 356
356
Breakdown assis
tance

#
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 384). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger
door; the transmission otherwise automati-
cally shiTs toposition j. #
Fitth eto wing eye (/ page 359). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 88). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 102). #
Deactivate Active Brake Assist (/ page 239).#
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTto
position i. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: shiTto
neutral i. #
Release the electric parking brake. #
Switch on theve hicle; the steering wheel loc k-
ing may otherwise engage. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 356). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. Breakdown assistance
357
357

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location The
towing eye is located in the st owage space
under the boot 0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted.
V V ehicles wit ehicles wit h manual tr
h manual tr ansmission
ansmission #
Obser vethe no tes on towing away
( / page 356). #
If necessar y,allow the engine and exhaust
system tocool down. #
Swit chon the ignition. #
Engage second gear. #
Release the electric parking brake. Breakdown assistance
359
359

#
Tow- start theve hicle while the clutch pedal is
fully depressed. #
Slowly re leasethe clutch pedal. #
Immediately shiT toneutral if the engine
starts. #
Stop theve hicle in accordance with the tra1c
conditions. #
Remo vetheto w bar. #
Remo vetheto wing eye. #
Have theve hicle checked at a quali/ed spe-
cialist workshop. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and injury due
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. *
N
NOOTE
TE Damage due toincor rect fuses Electrical components or systems may be
damaged
byincor rect fuses, or their function-
ality may be signi/cantly impaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses must be
replaced with fuses of the
same rating, whi chyou can recognise bythe col-
our and the label. The fuse ratings and fur ther
information tobe obser ved can be found in the
fuse assignment dia gram.
F F use assignment diagr
use assignment diagr am:
am:onthe fuse box in the
engine compartment (/ page 361). *
N
NOOTE
TE Damage or malfunctions caused by
moisture Moisture may cause damage
tothe electrical
system or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor-
re ctly on the fuse box. If
th e ne wlyinser ted fuse also blo ws, ha vethe
cause traced and recti/ed at a quali/ed specialist
wo rkshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consume rsare switched o..
R The vehicle is switched o..
The elect rical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
leT-hand side of theve hicle, when vie wed in
th e direction of tr avel (/ page 361) 360
360
Breakdown assistance

and a1x it
tothe inst rument cluster within the
driver's /eld of vision. #
Remo vethe tyre in0ation compressor from the
st ow age well under the boot 0oor
(/ page 344, 343). #
Pull /ller hose 1and plug 3out of the tyre
in0ation compressor housing. #
Insert plug 7of /ller hose 1inthe soc ket
on the tyre in0ation compressor and then turn
it until plug 7engages. #
Unscr ewthe cap from theva lve on the emer-
ge ncy spa rewheel. #
Screw union nut 2of /ller hose 1onto the
va lve. #
Make sure on and o. switch 4ofthe tyre
in0ation compressor is set to 00. #
Insert plug 3in a soc ket in your vehicle.
R Cigar ette lighter soc ket
R 12 V soc ket (/ page 125)
R Obser vethe no tes on the cigar ette lighter in
th e Digital Owner's Manual
R Obser vethe no tes on soc kets (/ page 125). #
Press the start/s top button once toswitch on
th e po wer supply (/ page 159). #
Press on and o. switch 4onthe tyre in0a-
tion compressor to II.
The tyre in0a tion compressor is switched on.
The tyre is in0ated. The tyre pressure is shown
on manom eter 5. #
Pump the tyre tothe speci/ed tyre pressure.
% The speci/ed tyre pressure is stated on the
label of the emer gency spa rewheel. #
When the speci/ed tyre pressure has been
re ached, press on and o. switch 4onthe
tyre in0ation compressor to 00.
The tyre in0a tion compressor is switched o.. #
Press the start/s top button toswitch o. the
po we r suppl y. #
Ifth e tyre pressure is higher than the speci/ed
pressure, press pressure release valve button
6 until the cor rect tyre pressure has been
re ached. #
Unscr ewunion nut 2of /ller hose 1from
th eva lve. #
Screw theva lve cap of the emer gency spa re
wheel onto theva lve again. #
Stow /ller hose 1and plug 3inthe lo wer
section of the tyre in0ation compressor hous-
ing. #
Stow the tyre in0ation compressor in theve hi-
cle. 380 380
Wheels and tyres

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
* NO
NOTE
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl Onl y f
y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h t he engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y radios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar:
R The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. Te
ch nical data
381
381

A 250 e
A 250 e
Cha
rge time – mode 2
with 3.7 kW charging capacity App
rox. 3 h
15 min
Char getime – mode 2
with 2.3 kW charging capacity App
rox. 5 h
30 min
Char getime – mode 2
with 1.8 kW charging capacity App
rox. 7 h
30 min Char
getimes – modes 2 and 3 app lyto alternat-
ing cur rent charging from 10% to100% of the usa-
ble energy content. Char getime – mode 4 applies
to direct cur rent charging from 10% to80% of the
usable energy content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.
The charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 188). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions of t Mounting dimensions of t
he tr
he trailer hitch
ailer hitch 1
Fastening points
2 Overhang dimension
3 Rear axle cent reline Te
ch nical data
397
397

Hybr
Hybr
id syst
id syst em
em Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
u
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 355).
ò Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: Displ
aymessages and warning/indicator lamps
415
415