2021 MERCEDES-BENZ A-CLASS SALOON Owners Manual

Displa
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y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
*W hen theve hicle is stationary with a coupled trailer, the trailer hitch is not operational. #
Uncouple the coupled trailer and secure it against rolling away. #
If t If the ball nec he ball nec k has been f
k has been f olded in:
olded in:unlockthe ball neck (/ page 265). #
Swivel the ball neck into the end position manually and let it engage. #
If t
If the ball nec
he ball nec k has been f
k has been f olded out
olded out::unlock the ball neck (/ page 265). #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. #
Ifth e display message still appears, consult a quali/ed specialist workshop. 422 422
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Head-up display inoperative *The head-up displ ayhas an internal er ror. #
Consult a quali/ed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. #
Visit or consult a quali/ed specialist workshop immediatel y. Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning. Steering capability is signi/cantly impaired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. Displ
aymessages and warning/indicator lamps
423
423

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ù
Steering malfunction See
Owner's Manual *T
he elect ric steering lock is malfunctioning. The steering may be loc kedby the electric steering loc k. &
W WARNI NG
ARNI NGRisk of accident if steering capability is impai red
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed specialis two rkshop. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Consult a quali/ed specialist workshop.
û
Before starting the engine,
turn the steering wheel. *T
he elect ric steering lock could not unlock the steering. #
Switch o. theve hicle. #
Tounlock the steering, mo vethe steering wheel slightly tothe leT and right. #
Switch on theve hicle again.
Active bonnet malfunction
See Owner's Manual *T
he active bonn et(pedest rian pr otection) is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop. 424 424
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
C *A
t least one door is open. #
Close all doors.
M *T
he bonn etis open. &
W
WARNING
ARNING Risk of accident due todriving with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine bonnet is loc ked. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Close the bonnet.
N *T
he boot lid is open. &
D
DAN
AN GER
GER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter theve hicle
interior if the boot lid is open when theve hicle is running, especially if theve hicle is in motion. #
Always switch o. theve hicle before opening the boot lid. #
Never drive with the boot lid open. Display messages and
warning/indicator lamps
425
425

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Close the boot lid.
Anti-theft alarm system
Malfunction *T
he anti-theT alarm system is malfunctioning. #
Consult a quali/ed specialist workshop.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below the minimum. #
Top up thewa sher 0uid (/ page 330).
Wiper malfunctioning *The windscreen wiper is malfunctioning. #
Restart theve hicle.
If th e display message still appears: #
Consult a quali/ed specialist workshop. 426 426
Displ
aymessages and warning/indicator lamps

Engine
Engine
Displa
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es Possible causes/conseq
ossible causes/consequences and uences andM
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Solutions
To switch off the engine,
press the Start/Stop but-
ton for at least 3 seconds
or 3 times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Information about switching o. theve hicle while driving (/ page 160).
Cannot start engine See
Owner's Manual *T
hevehicle cann otbe star ted. #
Switch theve hicle o. and switch it back on #
Ifth e display message still appears, consult a quali/ed specialist workshop.
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N NO
OTE
TE Engine damage due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Add coolant (/ page 330). #
Have the engine cooling system checked at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
427
427

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. &
W WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C.
ÿ *T
here is a malfunction in the engine cooling system. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C. 428
428
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
æ
Reserve fuel level *T
he fuel supply has dropped into there ser verange. #
Refuel.
! Clean the fuel filter *V
Vehicles wit
ehicles wit h diesel engines:
h diesel engines: the fuel /lter is dirty or thewa ter in the fuel /lter needs tobe drained. #
Consult a quali/ed specialist workshop.
¸
Replace air cleaner *V
Vehicles wit
ehicles wit h diesel engines:
h diesel engines: the engine air /lter is dirty and must be replaced. #
Consult a quali/ed specialist workshop.
Drive system Malfunction
Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Drive system Malfunction
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the engine. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
429 429