2021 MERCEDES-BENZ A-CLASS HATCHBACK alarm

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the sliding sunr
he sliding sunr oof
oof &
W
WARNING
ARNING Risk of becoming trapped or
fata l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi-
ately aTer it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunr
The sliding sunr
oof canno
oof cannot be closed and y
t be closed and y ou can-
ou can-
no
no t see t
t see t he cause.
he cause.
% The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If th e sliding sunroof is obstructed during closing
and reopens again slightl y: #
Immediately aTer automatic reve rsing, pull
and hold the3 button down again tothe
point of resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightl y: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
V V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof: t
oof: the slid-
he slid-
ing sunr
ing sunr oof or t
oof or the r
he roller sunblind is no
oller sunblind is no t oper
t operating
ating
smoot
smoot hly
hly.
. #
Reset the sliding sunroof and thero ller sun-
blind.
R
R ese
ese tting t
tting t he sliding sunr
he sliding sunr oof and t
oof and the r
he roller sun-
oller sun-
blind
blind #
Pull and hold the3 button little bylittle
until the sliding sunroof is fully closed. #
Pull and hold the3 button little bylittle
until thero ller sunblind is fully closed. #
Use automatic operation tofully open and
th en close the sliding sunroof. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key.
The immobiliser is automatically activated when
th eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 101) Opening and closing
99
99

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 320).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ orß button on thekey.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 166)
Deactiv
Deactiv ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
Information on collision de tection on a par ked
ve hicle (/ page 218). 100 100
Opening and closing

Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
The following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating int er
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .Interior pr
otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

Ensure
thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
S
S t
tar
ar ting t
ting t he v
he vehicle (R
ehicle (R emot
emot e Online)
e Online) &
W
WARNING
ARNING Risk of crushing or entrapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. #
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o.. R
The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App
R By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair w or
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;.
R ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
depress the accelerator pedal be yond the
pressure point (kickdown). 168
168
Driving and parking

St
andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears in
th e media displa y.
R The connection toonline services is inter rup-
te d.
R The ATA (anti-theT alarm system) is not availa-
ble.
R The interior pr otection and tow- aw ay protec-
tion functions are not available.
R The function for de tecting collisions on a
par kedve hicle is not available.
If th efo llowing conditions are ful/lled, standby
mode can be activated or deactivated using the
multimedia system:
R The vehicle is switched on.
R The vehicle has not been star ted.
Exceeding theve hicle's displ ayed non-operational
time may cause incon venience; i.e. it cannot be
guaranteed that the star ter battery will reliably
start theve hicle. Char
gethe star ter battery in thefo llowing situa-
tions:
R The vehicle's non-ope rational time must be
ex tended.
R The Battery charge insufficient for standby
mode messa geappears in the media displa y.
% Standby mode is automatically deactivated
when theve hicle is switched on.
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating st
ating standb
andby mode (par
y mode (par king up
king up
t
t he v
he v ehicle)
ehicle)
R
R eq
eq uir
uir ements:
ements:
R The engine is switched o..
Multimedia system: 4 © 5
Settings 5
Vehicle #
Activate or deactivate Standby mode. #
Select Yes. Dr
Dr
iving and dr
iving and dr iving safe
iving safety sy
ty syst
stems
ems Dr
Dr
iving syst
iving syst ems and y
ems and y our r
our responsibility
esponsibility Yo
ur vehicle is equipped with driving systems
which assist you in driving, parking and manoeu-
vring theve hicle. The driving systems are only
aids. They are not a substitute foryo ur attention
to the sur roundings and do not relie ve you of your
re sponsibility per taining toroad tra1c la w.The
driver is alw aysre sponsible for maintaining a safe
distance totheve hicle in front, forve hicle speed,
fo r braking in good time and for st aying in lane.
Pa y attention tothe tra1c conditions at all times
and inter vene when necessar y.Be awa reofthe
limitations rega rding the safe use of these sys-
te ms.
Driving systems can neither reduce therisk of
accident if youfa ilto adapt your driving style nor
ove rride the la wsof ph ysics. They cannot alw ays
ta ke into account road, weather or tra1c condi-
tions. Driving and parking
219
219

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Close theta ilgate.
Anti-theft alarm system
Malfunction *T
he anti-theT alarm system is malfunctioning. #
Consult a quali/ed specialist workshop.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below the minimum. #
Top up thewa sher 0uid (/ page 336).
Wiper malfunctioning *The windscreen wiper is malfunctioning. #
Restart theve hicle.
If th e display message still appears: #
Consult a quali/ed specialist workshop. 434 434
Displ
aymessages and warning/indicator lamps

Overview.................................................
.53
PA SSENGER AIR BAG indicator la mps...... 57
Pr otection................................................ 54
Re duced pr otection.................................. 55
Side airbag.............................................. 53
Wi ndow airbag......................................... 53
Air0 ow
Air0ow
Setting................................................... 153
Alar Alar m syst m syst em
em
see ATA (anti-theT alarm system)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .142
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 80
Anti-loc
Anti-loc k br
k braking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains Anti-t
Anti-theT
heTprot
pr otection
ection
Ad ditional door loc k................................. 86
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system)
Anticipat
Anticipat or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist Assist ance syst ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 331
Displaying the service due dat e.............. 330
Fu nction/no tes...................................... 330
Re gular maintenance work..................... 330
Special service requ irements................. 330
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01Priming/deactivating interior pr
otec-
tion........................................................ 101
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100
A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 227
Setting.................................................. .229
System limitations.................................. 227
A A tt tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A
A ut
ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
Ac tivating............................................... 339
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 56
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 135
A
A ut
ut omatic engine st
omatic engine st art
art
see ECO start/stop function 494
494
Index

Ad
aptive Highbeam Assist Plus cur-
re ntly una vailable See Owner's Manual ... 419
Ad aptive Highbeam Assist Plus inop-
erative.................................................. .419
Anti-theT alarm system Malfunction ....... 434
Apply brake todeselect Park (P) posi-
tion....................................................... .438
Apply brake toselect D or R ...................438
Apply brake toselect R .......................... 438
Au xiliary battery malfunction (red dis-
play message) ....................................... .442
Au xiliary battery malfunction (white
displ aymessage) .................................... 442
Beginning emer gency stop..................... 452
Blind Spot Assist cur rently una vailable
See Owner's Manual.............................. 453
Blind Spot Assist inoperative.................. 454
Blind Spot Assist not available when
to wing a trailer See Owner's Manual ...... 454Cann
otstart engine See Owner's
Manual................................................. .435
Charging fault Please change charging
me thod See Owner's Manual .................424
Charging me thod cur rently una vaila-
ble Please try again or change charg-
ing me thod............................................ 424
Check brake pads See Owner's Man-
ual........................................................ .447
Check tyre pressures then restart Run
Flat Indicator......................................... 470
Clutch overheated Avoid pulling away
until thewa rning goes out...................... 441
Cruise control and Limiter inoperative.... 448
Cruise control inoperative...................... 448
Cruise control o.................................... 449
Depress clutch fully tostart engine........ 441
Device de tected at diagnostics con-
nection See Owner's Manual................. .464 Drive system Malfunction
Stop Switch
engine o............................................... 437
Drive system Malfunction Visit work-
shop ...................................................... 437
Fr ont-passenger airbag disabled See
Owner's Manual .................................... .412
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .413
Hazard warning lamps malfunctioning .... 420
Head-up display cur rently una vailable
See Owner's Manual.............................. 430
Head-up display inoperative ...................431
Limiter inoperative................................. 449
Limiter passive....................................... 449
N permanently active Risk of vehicle
ro lling....................................................4 39
Not possible tounlock charging cable
See Owner's Manual.............................. 423
Only elect ric drive available Power
limited................................................... 424 Index
503 503