2021 MERCEDES-BENZ A-CLASS HATCHBACK lock

Do not
exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journe y:
R The tyre pressure on there ar axle of theto w-
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera-
tional
R V
V ehicles wit
ehicles wit hout LED headlam
hout LED headlam ps or MUL
ps or MULTI-
TI-
BEAM LED headlam
BEAM LED headlam ps:
ps:the headlamps ha ve
been set cor rectly
In theev ent of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons conce rning the
operating permit. This also applies in countries in
which the permissible maximum speed for car/
trailer combinations is abo ve100 km/h. F
F
olding t
olding t he ball nec
he ball nec k out and in
k out and in &
W
WARNING
ARNING Risk of accident due tothe ball
neck not being engaged
If th e ball neck is not engaged, the trailer may
come loose. #
Always engage the ball neck as descri-
bed. &
W
WARNING
ARNING Risk of injury from ball neck
swinging outwards
The ball neck may swing outwards when
unlocking or when it has not been proper ly
engaged.
There is a risk of injury within the ball neck's
ra nge of mo vement! #
Unlock the ball neck only when its range
of mo vement is unobstructed. #
Always be sure the ball neck is engaged
when folding in wards. *
N NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball
neck or, in the case of a fully electric
trailer hitch, retract the ball nec k. *
N
NO
OTE
TE Damage totheve hicle due toincor-
re ct use of the trailer hitch When a trailer hitch is used
toreco ver a vehi-
cle, theve hicle may be damaged in the proc-
ess. #
Use the trailer hitch only for pulling a
trailer or attaching appr oved car rier sys-
te ms (e.g. a bicycle rack ). R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured against rolling away.
R The swivel range is clear.
R The trailer cables or ada pter plugs ha vebeen
re mo ved. Driving and parking
271
271

F
F
olding t
olding t he ball nec
he ball nec k out
k out #
Pull switch 2until the ball neck unloc ks.
The ball neck will fold out from under there ar
bumper.
Indicator lamp 1will 0ash. #
Pull the ball neck in the direction of the ar row
until it engages audibly in a vertical position.
Indicator lamp 1onthe ball neck release
switch will go out.
If th e ball neck is not securely loc ked in place,
th eTrailer coupling Check lockmessage will
appear on the inst rument displa y. #
Remo vethe co ver cap from the ball head and
store it in a safe place. Make sure
that the ball on the ball neck is clean.
Check that it is either greased or dry (g rease-
free), depending on the inst ructions forth e trailer.
F
F olding t olding t he ball nec
he ball nec k in
k in #
Pull switch 2until the ball neck unloc ks.
The ball neck will fold up under there ar
bumper.
Indicator lamp 1will 0ash. #
Push the ball neck in the direction of the
ar ro w until it engages audibly behind the
bumper.
Indicator lamp 1will go out and the message
on the inst rument display will disappear.
Obser vethe information about the displa yson the
inst rument cluster:
R Indicator and warning lamps (/ page 476)
R Display message s (/page 409) Coupling up/uncoupling a tr Coupling up/uncoupling a tr
ailer
ailer R
R
eq
eq uir
uir ements:
ements:
R The ball neck is extended and engaged in a
securely loc ked position. 272
272
Driving and parking

&
W
W ARNI NG
ARNI NGRisk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N
NO OTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. *
N
NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. #
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again (/ page 334). Maintenance and care
335
335

Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
If yo u open the cap, you could be scalded. #
Let the mo tor cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display in the
inst rument cluster.
The coolant temp erature must be below 70°C. #
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. The coolant le
vel is cor rect in thefo llowing cases:
R Ifth e engine is cold, the coolant is up to
mar ker bar 2.
R Ifth e engine is warm,th e coolant is up to
1.5 cm overth e mar ker bar 2. #
If necessar y,top up with coolant that has
been appr ovedfo r Mercedes-Benz.
% Further information on coolant (/ page 401) T
T
opping up t
opping up t he windscr
he windscreen w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. 336
336
Maintenance and care

Se
Se
tting up t
tting up t he w
he war
arning tr
ning tr iangle
iangle #
Fold side re0ectors 1upwards toform a tri-
angle and attach at theto p using upper press-
stud 2. #
Fold legs 3down and out tothe side. F
F
irs
irst-aid kit t-aid kit (soT-sided)
(soT-sided) ov
over
erview
view Fi
rs t-aid kit (soT sided) 1is in the load compart-
ment in the leT-hand st owage net.
% Depending on theve hicle's equipment, the
/r st-aid kit (soT-sided) is in there cess in the
side trim. R
R
emo
emo ving t
ving t he
he/re
/re e
extinguisher
xtinguisher &
W
WARNING
ARNING Risk of accident due toan
inco rrectly secured /re extinguisher in the
driver's foot we ll
A /re extinguisher may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle.
The /re extinguisher can be 0ung around and
injure the driver or other vehicle occupants. #
Always store and secure the /re extin-
guisher in the brac ket. #
Do not remo vethe /re extinguisher while
driving. Breakdown assistance
347 347

sumer on
your ow nve hicle, e.g. there ar win-
dow heater or lighting.
When the starting assistance/charging process is
comple te: #
Firs t, re mo vethe jump lead/charging cable
from ear thpoint 3and the negative pole of
th e donor batter y,then from positive clamp
2 and the positive pole of the donor batter y.
Begin ea chtime with the contacts on your
ow nve hicle /rst. #
ATer removing the jump lead/charging cable,
close co ver1 of positive clamp 2.
Plug-in h
Plug-in h ybr
ybrid:
id:ifyo ur vehicle has been star ted
with starting assis tance, it may not be possible to
use the electric drive for appr oximately 30
minutes.
Fu rther information can be obtained at a quali/ed
specialist workshop. R R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Obser vethe no tes on the 12 V battery
(/ page 354). Mercedes-Benz
recommends that you ha vethe
12 V battery replaced at a quali/ed specialist
wo rkshop, e.g. at a Mercedes-Benz Se rvice
Centre.
Obser vethefo llowing no tes if youwa nttoreplace
th e battery yourself:
R Alwaysre place a faulty battery with a battery
which meets the speci/c vehicle requ ire-
ments.
The vehicle is equipped with a 0eece batter y.
Fu llve hicle functionality is only guaranteed
with a 0eece batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you only
use batteries which ha vebeen tested and
appro vedfo ryo ur vehicle byMercedes-Benz.
R Use de tach able parts such as vent hoses,
elbow /ttings or term inal co vers from the bat-
te ry which is tobe replaced.
R Make sure that theve nt hose is alw ays con-
nected tothe original opening on the side of
th e batter y.
Fi t any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape. R
Make sure that de tach able parts are recon-
nected in the same way. T T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods (non plug-in h
hods (non plug-in h ybr
ybrid)
id) Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. &
W
WARNING
ARNING Risk of accident when towing
with steering wheel lock
If th e steering wheel lock is engaged, you will
not be able tosteer theve hicle. #
When towing with a tow rope or tow bar,
alw ays switch on theve hicle. *
N NOOTE TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. 358 358
Breakdown assistance

%
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 362). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpor tation.
* NO
NO TE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 392). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the transmission otherwise automati-
cally shiTs toposition j. #
Fitth eto wing eye (/ page 363). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 88). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 245). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTto
position i. #
V Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: shiTto
neutral i. #
Release the electric parking brake. Breakdown assistance
361 361

#
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted.
V V ehicles wit ehicles wit h manual tr
h manual tr ansmission
ansmission #
Obser vethe no tes on towing away
( / page 360). #
If necessar y,allow the engine and exhaust
system tocool down. #
Swit chon the ignition. #
Engage second gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal is
fully depressed. #
Slowly re leasethe clutch pedal. #
Immediately shiT toneutral if the engine
starts. #
Stop theve hicle in accordance with the tra1c
conditions. #
Remo vetheto w bar. #
Remo vetheto wing eye. #
Have theve hicle checked at a quali/ed spe-
cialist workshop. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and injury due
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. 364
364
Breakdown assis
tance