2021 MERCEDES-BENZ A-CLASS HATCHBACK service

Observ
Observ
e when st
e when st opping or par
opping or par king
king &
W
W ARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. Ov Ov
er ervie
vie w of r
w of r ecommended c
ecommended c hild r
hild res
estr
traint syst
aint syst ems
ems %
Further information on the cor rect child
re straint system can be ob tained at a quali-
/ed specialist workshop. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre forth is purpose. Secur
Secur
ing wit
ing wit h ISOFIX
h ISOFIX
W
W eight cat
eight cat egor
egory 0+ (up t
y 0+ (up t o 13 k
o 13 kg and up to
g and up to
appro
appro x. 15 mont
x. 15 mont hs)
hs) T
T
ype
ype 1
1
B BAB AB Y S
Y S AFE plus
AFE plus
Size catego ry E
Appro valE 1 04 301 146
Order number 2
B6 6 86 8224
1 Manufacturer: Britax Römer .2 With colour code 9H95. W
W
eight cat
eight cat egor
egory I (9 t
y I (9 t o 18 k
o 18 kg and fr g and fr om appro
om appro x-
x-
imat
imat el
ely 9 mont
y 9 mont hs t
hs to 4 y
o 4 y ear
ears)
s) T
T
ype
ype 1
1
DUO plus
DUO plus
Size categor yB1
Appro valE 1 04 301 133
Order number 2
A 000 970 43 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. Occupant saf
ety
65
65

Ensure
thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
S
S t
tar
ar ting t
ting t he v
he vehicle (R
ehicle (R emot
emot e Online)
e Online) &
W
WARNING
ARNING Risk of crushing or entrapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. #
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o.. R
The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App
R By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair w or
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;.
R ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
depress the accelerator pedal be yond the
pressure point (kickdown). 168
168
Driving and parking

%
Ifyo u brake hard, the mechanical brake is
also used. This means that the maximum
re cuperative energy cannot be reco vered. The
more you drive and brake in an anticipatory
manner, the more e1cient lyenergy can be
re cuperated.
Syst
Syst em limits
em limits
The braking e.ect of the electric mo tor during
re cuperation in overrun mode may be reduced or
may not be available at all in thefo llowing situa-
tions:
R when the high-voltage battery charge level
increases
R ifth e high-voltage battery is not yet at a nor-
mal operating temp erature
R when driving at speeds close tozero
R in transmission position i
R during and aTer ESP ®
inter venes
In these cases, the desired deceleration is set by
th e brake control system. Also brake with the
service brake if necessar y. Manuall
Manuall
y se
y setting r
tting r ecuper
ecuper ativ
ative deceler
e deceler ation
ation
% IntheÎ drive prog ram, you can use the
stee ring wheel gearshiT paddles tomanually
adjust the intensity of recuperation in overrun
mode. %
When theve hicle is star ted again or transmis-
sion position his engaged again, the stand-
ard setting is automatically set.
The following recuperation le vels are available:
R hà Intelligent, anticipa tory recuperation
with ECO Assist (standard setting)
(/ page 176)
R hq Norecuperation: theve hicle rolls freely R
h Normal recuperation
R h± Increased recuperation; st rong deceler-
ation in overrun mode, e.g. for driving on
downhill gradients
R h±± Maximum recuperation: maximum
decele ration in overrun mode #
T
To incr
o incr ease r
ease r ecuper
ecuper ation:
ation:brie0y pull gearshiT
paddle 1. #
T
To r
o r educe r
educe r ecuper
ecuperation:
ation:brie0y pull gearshiT
paddle 2. #
S
St
tandar
andar d se
d setting:
tting: pull and hold gearshiT pad-
dle 1 or2 or engage transmission position
h again. Driving and parking
175
175

A
A
dBlue
dBlue ®
®
(v
(vehicles wit
ehicles wit h a diesel engine onl
h a diesel engine onl y)
y)N
No
ot
tes on
es on r
re/lling
e/lling A
AdBlue
dBlue ®
®
Ad Blue ®
is a water-soluble 0uid forth e NOx
ex haust gas aTertreatment of diesel engines. In
order forth eex haust gas aTertreatment tofunc-
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-0ammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only /ll the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
awa y from chil-
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughl y.
Drink plenty of water. Seek medical at tention at
once. Obser
vethe no tes on operating 0uids
(/ page 393).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at a
quali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre.
R AdBlue ®
is available at many /lling stations
from AdBlue ®
/lling pumps.
R Alternati vely,Ad Blue ®
is available at quali/ed
specialist workshops, e.g. Mercedes-Benz
Se rvice Centres, and at many /lling stations in
Ad Blue ®
re/ll canis ters or AdBlue ®
re/ll bot-
tles.
% Ensure the connection between there /ll con-
ta iner and vehicle /ller neck does not drip.
T
T opping up A opping up A dBlue
dBlue®
®
* NO
NOTE
TEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used to/ll the fuel
ta nk. #
Only use AdBlue ®
to /ll theAd Blue ®
ta nk. #
Do not over/ll theAd Blue ®
tank. *
N
NOOTE
TE Contamination of theve hicle inte-
ri or due toAd Blue ®
lea kage #
ATer topping up, carefully close the
Ad Blue ®
re/ll con tainer. #
Avoid car rying AdBlue ®
re/ll con tainers
permanently in theve hicle. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is unloc ked.
The following message s appear in order in the
Instrument Displ aywhen theAd Blue ®
tank
re qu ires topping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up with at least 5 l of AdBlue ®
.
R Top up AdBlue Emergency op. in XXX miles
See Owner's Manual The lowAdBlue ®
level
will lead tolimited per form ance aTer the 192 192
Driving and parking

re
maining distance displa yed has been driven.
To p up with at least 5 l of AdBlue ®
.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX km The low
Ad Blue ®
leve l will lead tolimited per form ance
from the speed displa yed. ATer there maining
distance displa yed has been co vered, it will no
longer be possible tostart theve hicle. Top up
with at least the amount of AdBlue ®
displa yed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no longer start the
ve hicle. Top up with at least the amount of
Ad Blue ®
displa yed. Switch on theve hicle and
wa itfor appr oximately 60 seconds. Start the
ve hicle.
Yo u can see theAd Blue ®
range and le vel in the
Service menu in the Instrument Displa y.
% The AdBlue ®
range sh own depends strongly
on the driving style and operating conditions.
The actual range can therefore deviate from
th e calculated range. Opening t
Opening t he A he AdBlue
dBlue ®
®
/ller
/ller cap
cap #
Press on the back area of fuel /ller 0ap 1. #
Turn AdBlue ®
/ller cap 2anti-clockwise and
re mo veit.
% You can also store theAd Blue ®
/ller cap in
th e fuel /ller cap holder in the fuel /ller 0ap
hinge arm. T
T opping up A
opping up A dBlue
dBlue®
®
Mercedes-Benz recommends topping up AdBlue ®
at a /lling pump. If no AdBlue ®
/lling pump is
av ailable, you can also top up AdBlue ®
using a
canister. #
Screw onthefa stener of AdBlue ®
re/ll canis-
te r4. Driving and parking
193
193

R
Has been inspec tedby aqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable. #
Purchase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere.
Mercedes-Benz thoroughly tests these original
ch arging cables forth eir suitability for high-
vo ltage charging of your vehicle. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the manufacturer
forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle.
R Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment.
Shor terch arging times can be achie ved in thefo l-
lowing ways:
R Charging at a wallbox.
R Charging at a charging station.
When doing so, alw ays obser vethe local informa-
tion.
Do not lea vethech arging cable cont rols hanging
loose from a mains soc ket. Do not liT
the controls bythefo llowing compo-
nent parts:
R The charging cable connector.
R The mains plug.
When charging, pr otect thech arging cable cont rol
element from excessive heat such as direct sun-
light. Otherwise, thech arging process may be
cancelled. N No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
w
w allbo
allbo x or c
x or c har
har ging st
ging st ation (mode 3)
ation (mode 3) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toawa llbox
using incor rectly ins talled component parts
could cause a /re or an electric shoc k,for
ex ample. #
Only connect thech arging cable to a
wa llbox that:
R Has been proper lyinstalled and Driving and parking
197
197

ity
for high-voltage charging of your vehi-
cle. Pur chase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere. #
Check the setting of the maximum
ch arge cur rent using thech arging capa-
city shown in the Instrument Displa y.Before
charging at a mains soc ket, ha vethe maxi-
mum permissible charging cur rent forth ere leva nt
mains soc ket or the building inspected byaqu ali-
/ed elect rician. The charging cable supplied is set
to a countr y-speci/c maximum charging cur rent
va lue. When charging abroad, the maximum value
may exceed the permitted value forth at countr y.
When abroad, obser vethe count ry-speci/c la ws
when charging. If you ha vequestions concerning
setting thech arging cur rent or if there is a mal-
function, please contact a quali/ed specialist
wo rkshop. #
Set the maximum permissible charging cur-
re nt in the multimedia system menu
(/ page 298). If
th eex act value of the maximum permissible
ch arging cur rent cannot be set, select the next
smaller adjustable value.
% Ifth eve hicle requ ires more time than usual to
ch arge the high-voltage batter y,ch eck the
maximum charging cur rent settings in the
multimedia system menu. Ov Ov
er
ervie
vie w of t
w of t he c
he char
harging cable contr
ging cable contr ol panel
ol panel The
charging cable cont rol panel sho ws the cur-
re nt status of thech arging process. 1
Supply voltage indicator
2 Charging process indicator 3
Temp erature monitor indicator
4 Safety sy stem indicator
Suppl
Suppl y v
y volt
oltag
age indicat
e indicat or
or1
1 Display
Display
Meaning
Meaning
Lights up whit eThe supplyvoltage is
connected. Char
Char
ging pr
ging pr ocess indicat
ocess indicat or
or2
2 Display Display
Meaning Meaning
Flashes green The high-voltage bat-
tery isch arging. 200
200
Driving and parking

#
Ongradients, turn the front wheels so that the
ve hicle will rollto wa rdsth eke rb if it starts
moving. #
Apply the electric parking brake. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: Engage
/rst 1orreve rsege ar k. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: Engage
transmission position jin a stationary vehi-
cle with the brake pedal applied
(/ page 184). #
Switch o. theve hicle bypressing the1 but-
to n. #
Release the service brake slo wly. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still oper-
ate the side windo wsand the panoramic slid-
ing sunroof for appr oximately four minutes if
th e driver's door is closed. Gar
Gar
ag
age door opener
e door opener Pr
Pr
ogr
ogr amming butt
amming butt ons f
ons for t
or the g
he g ar
arag
ag e door opener
e door opener &
D
DAN
AN GER
GER Risk of fatal injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of injury bybecoming
trapped when opening and closing a
ga rage door
When you operate or prog ram a garage door
with an integ ratedga rage door opener, per-
sons can become trapped or struck bythe
ga rage door if they stand wi thin its range of
mo vement. #
Always make sure that nobody is within
th era nge of thega rage door's mo ve-
ment. Before prog
ramming thega rage door opener, park
th eve hicle outside thega rage . Make sure that the
ve hicle is switched on but not star ted.
R
R eq eq uir
uir ements:
ements:
R The vehicle has been par ked outside the
gar age or outside thera nge of mo vement of
th e door.
R The vehicle is switched on.
R The vehicle has not been star ted.
% The garage door opener function is alw ays
av ailable when theve hicle is switched on. Driving and parking
213
213