2021 MAZDA MODEL CX-9 light

plain water is ineffective, use a mild soap
made for use on vehicles.

Thoroughly rinse off all soap with
lukewarm or cold water. Do not allow
soap to dry on the finish.

After washing the vehicle, dry it with a
clean chamois to prevent water spots from
forming.
WARNING
Dry off brakes that have become wet by
driving slowly, releasing the accelerator
pedal and lightly applying the brakes
several times until the brake performance
returns to normal:
Driving with wet brakes is dangerous.
Increased stopping distance or the vehicle
pulling to one side when braking could
result in a serious accident. Light braking
will indicate whether the brakes have been
affected.
When using an automatic car wash
Retract the door mirrors.
The automatic car wash brushes could
reduce the paint lustre or hasten paint
deterioration.
When using a high water pressure car
wash
High water temperature and high water
pressure car washers are available
depending on the type of car wash
machine. If the car washer nozzle is put
too close to the vehicle, the force of the
spray could damage or deform the
molding, affect the sealability of parts, and
allow water to penetrate the interior. Keep
a sufficient space (30 cm (12 in) or more)
between the nozzle and the vehicle. In
addition, do not spend too much time
spraying the same area of the vehicle, and
be very careful when spraying between
gaps in doors and around windows.
Waxing
Your vehicle needs to be waxed when
water no longer beads on the finish.
Always wash and dry the vehicle before
waxing it. In addition to the vehicle body,
wax the metal trim to maintain its luster.

1. Use wax which contains no abrasives. Wax containing abrasives will remove
paints and could damage bright metal
parts.
2. Use a good grade of natural wax for metallic, mica, and solid colors.
3. When waxing, coat evenly with the
sponge supplied or a soft cloth.
4. Wipe off the wax with a soft cloth.
CAUTION
(Vehicles with hands-free liftgate)
When waxing the vehicle, turn off the
hands-free liftgate using the Mazda
Connect or do not bring the transmitter
into the area around the liftgate. The
liftgate could open un expectedly resulting
in an accident.
Refer to Power Liftgate on page 3-22.
NOTE
A spot remover to remove oil, tar, and
similar materials will usually also take off
the wax. Rewax these areas even if the rest
of the vehicle does not need it.
Maintenance and Care
Appearance Care
6-55
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

▼Repairing Damage to the Finish
Deep scratches or chips on the finish
should be repaired promptly. Exposed
metal quickly rusts and can lead to major
repairs.
CAUTION
If your Mazda is da
maged and needs metal
parts repaired or replaced, make sure the
body shop applies anti -corrosion materials
to all parts, both repaired and new. This
will prevent them from rusting.
▼ Bright-Metal Maintenance
Use tar remover to remove road tar and
insects. Never do this with a knife or
similar tool.
To prevent corrosion on bright-metal
surfaces, apply wax or chrome
preservative and rub it to a high luster.
During cold weather or in coastal areas,
cover bright-metal parts with a coating
of wax or preservative heavier than
usual. It would also help to coat them
with noncorrosive petroleum jelly or
some other protective compound.
CAUTION
Do not use steel wool, abrasive cleaners, or
strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may result in damage to the
protective coating and cause discoloration
or paint deterioration.
▼ Underbody Maintenance
Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of
such underbody parts
as fuel lines, frame, floor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.

Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try also to
do this every month.

Pay special attention to these areas
because they easily hide mud and dirt. It
will do more harm than good to wet
down the road grime without removing
it.

The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped there
will cause rusting.
WA R N I N G
Dry off brakes that have become wet by
driving slowly, releasing the accelerator
pedal and lightly applying the brakes
several times until the brake performance
returns to normal:
Driving with wet brakes is dangerous.
Increased stopping distance or the vehicle
pulling to one side when braking could
result in a serious accident. Light braking
will indicate whether the brakes have been
affected.
Maintenance and Care
Appearance Care
6-56
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

▼Aluminum Wheel Maintenance
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than mild
detergent. Before using any detergent,
verify the ingredients. Otherwise, the
product could discolor or stain the
aluminum wheels.
NOTE
Do not use a wire brush or any abrasive
cleaner, polishing compound, or solvent
on aluminum wheels. They may damage
the coating.
Always use a sponge or soft cloth to
clean the wheels.
Rinse the wheels thoroughly with
lukewarm or cold water. Also, be sure to
clean the wheels after driving on dusty
or salted roads to help prevent
corrosion.
Avoid washing your vehicle in an
automatic car wash th
at uses high-speed
or hard brushes.
▼ Plastic Part Maintenance
When cleaning the plastic lenses of the
lights, do not use
gasoline, kerosene,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a significant loss in
functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.
If plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
gasoline, oil, engine coolant, or battery
fluid, it could cause discoloration,
staining, or paint peeling. Wipe off any
such chemical agents or fluids using a
soft cloth immediately.
High water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended period
of time, it could deform plastic parts or
damage the paint.
Do not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.
In addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result in
deformation of plastic parts or paint
damage.
Maintenance and Care
Appearance Care
6-57
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Interior Care
WA R N I N G
Do not spray water into the vehicle cabin:
Spraying water into the vehicle cabin is
dangerous as electrical devices such as the
audio and switches could get wet resulting
in a malfunction or vehicle fire.
NOTE
Do not wipe the interior using alcohol,
chlorine bleach, or organic solvents
such as thinner, benzene, and gasoline.
Otherwise, it may cause discoloration or
stains.
Rubbing hard with a stiff brush or cloth
may cause damage.
If the vehicle interior becomes soiled by
any of the following, wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discoloration, stains, cracks, or peeling of
the coating, and it will make it hard to
wipe off later.
Beverage or fragrance
Grease or oil
Soiling
▼ Seat Belt Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
3. Before retracting seat belts which have been pulled out for cleaning, dry them
off thoroughly and make sure there is
no remaining moisture on them.
WA R N I N G
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer:
If a seat belt is used under such a condition,
it cannot function at its full capacity which
could result in serious injury or death.
Use a mild detergent to remove soiling
from a seat belt:
If organic solvents are used for cleaning the
seat belts or they become stained or
bleached, there is the possibility of them
becoming weakened and as a result, they
may not function at their full capacity
which could cause serious injury or death.
NOTE
Clean seat belts diligently if they get dirty.
Leaving them uncleaned will make it
difficult to clean them later, and it may
affect the smooth retracting of the seat
belt.
▼Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.
▼Upholstery Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.
Maintenance and Care
Appearance Care
6-58
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

2. Wipe off the remaining detergent usinga cloth soaked in clean water and
wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to further dry in a
well-ventilated, sh aded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirt
Grease or oil, such as hand cream
Alcohol, such as in cosmetic or hair
dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top Maintenance
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
▼Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
Maintenance and Care
Appearance Care
*Some models.6-59
CX-9_8JK1-EA-20G_Edition6_old
2021-12-8 9:30:44

7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-9
Battery Runs Out............................ 7-19 Jump-Starting............................. 7-19
Emergency Starting.........................7-22 Starting a Flooded Engine.......... 7-22
Push-Starting.............................. 7-22
Overheating......................................7-23 Overheating................................ 7-23
Emergency Towing.......................... 7-25 Towing Description.................... 7-25
Towing Hooks (Mexic o).............7-26
Warning/Indicator Lights and
Warning Sounds.............................. 7-28
If a Warning Light Turns On or
Flashes........................................ 7-28
Message Indicated on
Display........................................7-43
Message Indicated in Multi-
information Display
*.................. 7-45
Warning Sound is Activated....... 7-47
When Liftgate Cannot be
Opened..............................................7-52 When Liftgate Cannot be
Opened........................................7-52
Active Driving Display Does Not
Operate
*........................................... 7-53
If the Active Driving Display Does
Not Operate................................ 7-53
*Some models.7-1
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Parking in an Emergency
The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic hazard
and that they must take extreme caution
when near it.

Depress the hazard warning flasher and all
the turn signals will flash. The hazard
warning indicator ligh ts in the instrument
cluster flash simultaneously.
NOTE
The turn signals do not work when the
hazard warning lights are on.
Check local regulations about the use of
hazard warning lights while the vehicle
is being towed to verify that it is not in
violation of the law.
If Trouble Arises
Parking in an Emergency
7-2
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Make sure the moving parts are kept
free from dirt or rust.
Make sure the screw thread is
adequately lubricated.
▼Spare Tire
Your Mazda has a temporary spare tire.
The temporary spare tire is lighter and
smaller than a conventional tire, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tires should
NEVER be used for long drives or
extended periods.
WA R N I N G
Do not install the temporary spare tire on
the front wheels (driving wheels):
Driving with the temporary spare tire on
one of the front driving wheels is
dangerous. Handling will be affected. You
could lose control of the vehicle, especially
on ice or snow bound roads, and have an
accident. Move a regular tire to the front
wheel and install the temporary spare tire
to the rear.
CAUTION

When using the temporary spare tire,
driving stability may decrease compared
to when using only the conventional tire.
Drive carefully.
 To avoid damage to the temporary spare
tire or to the vehicle, observe the
following precautions:
 Do not exceed 80 km/h (50 mph).
Avoid driving over obstacles. Also, do
not drive through an automatic car
wash. This tire's diameter is smaller
than a conventional tire, so the ground
clearance is reduced.
 Do not use a tire chain on this tire
because it will not fit properly.
 Do not use your temporary spare tire
on any other vehicle, it has been
designed only for your Mazda.
 Use only one temporary spare tire on
your vehicle at the same time.
To remove the spare tire
NOTE
(Vehicles with sub-woofer)
Because the sub-woofer is not operational
when the sub-woofer connector is
disconnected, no sound is output from the
sub-woofer.
1. Set the third-row seatbacks to their on-road positions.
2. Raise the luggage board.
Luggage Board
If Trouble Arises
Flat Tire
7-6
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44