8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-8
Customer Assistance (Puerto
Rico)........................................... 8-11
Customer Assistance
(Mexico)..................................... 8-12
Mazda Importer/Distributors........ 8-14 Importer/Distributor................... 8-14
Reporting Safety Def ects................ 8-15
Reporting Safety Defects
(U.S.A.)...................................... 8-15
Reporting Safety Defects
(Canada)..................................... 8-16
Warranty.......................................... 8-17 Warranties for Your Mazda.........8-17
Outside the United States/
Canada........................................ 8-18
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-19
Add-On Non-Genuine Parts and
Accessories................................. 8-20
Cell Phones....................................... 8-21
Cell Phones Warning.................. 8-21
Event Data Recorder. ......................8-22
Event Data Recorder (U.S.A. and
Canada)....................................... 8-22
Recording of Vehicle Data.............. 8-23 Recording of Vehicle Data..........8-23
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-24 Uniform Tire Quality Grading
System (UTQGS)....................... 8-24
Tire Information (U.S.A.)............... 8-26 Tire Labeling.............................. 8-26
Location of the Tire Label
(Placard)..................................... 8-31
Tire Maintenance........................ 8-34
Vehicle Loading.......................... 8-37
Steps for Determining the Correct
Load Limit.................................. 8-43
Declaration of Confo rmity..............8-44
Declaration of Conformity......... 8-44
8-1
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Cell Phones Warning
WARNING
Please comply with the legal regulations concerning the use of communication equipment in
vehicles in your country:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver whil e the vehicle is moving is dangerous. Dialing a
number on a cell phone while driving also ties-u p the driver's hands. Use of these devices will
cause the driver to be distracted and could lead to a serious accident. If a passenger is unable
to use the device, pull off the right-of-way to a safe area before use. If use of a cell phone is
necessary despite this warning, use a hands-f ree system to at least leave the hands free to
drive the vehicle. Never use a cell phone or oth er electrical devices while the vehicle is moving
and, instead, concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
8-21
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WARNING
Keep your vehicle's tires properly inflated and not overloaded:
Driving with improperly inflated or overload ed tires is dangerous. Excessive speed,
underinflation, or excessive loading, either separate
ly or in combination, can cause heat
buildup and possible tire failure. The temperature grade for this tire is established for a tire
that is properly inflated and not overloaded.
These grades will be added to th e sidewalls of passenger vehicle tires over the next several
years according to a schedule established by the NHTSA and the tire manufacturers.
The grade of tires available as standard or optional equipment on Mazda vehicles may vary
with respect to grade.
ALL PASSENGER VEHICLE TIRES MUST CONFORM TO THESE GRADES AND TO
ALL OTHER FEDERAL TIRE-SAFETY REQUIREMENTS.
▼ UNIFORM TIRE QUALITY GRADING
Quality grades can be found where applicable on the tire sidewa
ll between tread shoulder
and maximum section width.
For example:
TREADWEAR 200 TRACTION AA TEMPERATURE A
UTQGS MARK (example)
Customer Information and Reporting Safety Defects
Uniform Tire Quality G rading System (UTQGS)
8-25
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Tire Labeling
Federal law requires tire manufacturers to place standardized information on the sidewall of
all tires. This information identifies and describes the fundam ental characteristics of the tire
and also provides a tire identification number for safety stand ard certification and in case of
a recall.
▼ Information on Passenger Vehicle Tires
Please refer to the sample below.
1. TIN: U.S. DOT tire identification number
2. Passenger car tire
3. Nominal width of tire in millimeters
4. Ratio of height to width (aspect ratio)
5. Radial
6. Run-flat tire
7. Rim diameter code
8. Load index & speed symbol
9. Severe snow conditions
10. Tire ply composition and materials used
11. Max. load rating
12. Tread wear, traction and temperature grades
13. Max. permissible inflation pressure
14. SAFETY WARNING
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
8-26
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Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades
represent the tire's ability to stop on wet pavement as measure d under controlled conditions
on specified government test surfaces of asphalt and concrete. A tire marked C may have
poor traction performance.
Temperature: The temperature grades are A (the highest), B and C, represent ing the tire's
resistance to the generation of h eat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory test wheel.
Snow Tires
In some heavy snow areas, local governments may require true sn ow tires, those with very
deeply cut tread. These tires should only be used in pairs or p laced on all four wheels. Make
sure you purchase snow tires that are the same size and constru ction type as the other tires
on your vehicle.
SAFETY WARNING
The following safety warning appears on the tire's sidewall.
SERIOUS INJURY MAY RESULT FROM:
EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING-MATCH
TIRE DIAMETER TO RIM DIAMETER; NEVER EXCEED 40 psi (275 kPa) TO SEAT
BEADS-ONLY SPECIALLY TRAINED PERSONS SHOULD MOUNT TIRES.
TIRE FAILURE DUE TO UNDER-INFLATION/OVERLOADING/
DAMAGE-FOLLOW OWNER'S MANUAL AND PLACARD IN
VEHICLE-FREQUENTLY CHECK INFLATION PRESSURE AND INSPECT FOR
DAMAGE.
▼ Information on Temporary Tires
Please refer to the sample below.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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▼Replacing a Tire
WARNING
Always use tires that are in good condition:
Driving with worn tires is dangerous. Reduced br
aking, steering, and traction could result in
an accident.
If a tire wears evenly, a wear ind icator will appear as a solid band across the tread.
Replace the tire when this happens.
New tread Tread wear indicator
Worn tread
You should replace the tire before the band crosses the entire tread.
NOTE
Tires degrade over time, even when they are not being used on the road. It is recommended
that tires generally be replaced when they are 6 years or older. Heat caused by hot climates
or frequent high loading conditions can accelerate the aging process. You should replace
the spare tire when you replace the other road tires due to the aging of the spare tire. The
period in which the tire was manufactured (both week and year) is indicated by a 4-digit
number.
Refer to Tire Labeling on page 8-26.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
8-35
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Vehicle Loading
WARNING
Do not tow a trailer with this vehicle:
Towing a trailer with this vehicle is dangerous because it has not been designed to tow a
trailer and doing so will affect the drive sy stem which could result in vehicle damage.
This section will guide you in the proper loading of your vehic le, to keep your loaded
vehicle weight within its desig n rating capability. Properly loading your vehicle will provide
maximum return of vehicle design performance. Before loading yo ur vehicle, familiarize
yourself with the following term s for determining your vehicle's weight ratings, from the
vehicle's Safety Certification La bel and Tire and Load Information Label:
WARNING
Overloaded Vehicle:
Overloading a vehicle is dangerous. The results of overloading can have serious consequences
in terms of passenger safety. Too much weight on a vehicle's suspension system can cause
spring or shock absorber failure, brake failure , handling or steering problems, irregular tire
wear, tire failure or other damage.
Overloading makes a vehicle harder to drive and control. It also increases the distance
required for stopping. In cases of serious overl oading, brakes can fail completely, particularly
on steep grades. The load a tire will carry safely is a combination of the size of the tire, its load
range, and corresponding inflation pressure.
Never overload the vehicle and always observe th e vehicle's weight ratings from the vehicle's
Safety Certification and Tire and Load Information labels.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
8-37
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Index
A
Accessory Socket.............................. 5-32
Active driving display....................... 4-64
Active Driving Display..................... 4-64
Adaptive Front Lighting System
(AFS)............................................... 4-122
Add-On Non-Genuine Parts and
Accessories........................................ 8-20
Advanced Key
Advanced keyless entry system... 3-10
Operational range........................ 3-11
Advanced Keyless Entry System...... 3-10
Advanced Smart City Brake Support
(Advanced SCBS)........................... 4-175 Collision warning.... .................. 4-177
Stopping the Advanced Smart City
Brake Support (Advanced SCBS)
system operation........................ 4-177
Air Bag Systems............................... 2-53
Air Bag/Seat Belt Pr etensioner System
Warning Beep.................................... 7-45
Antilock Brake System (ABS)........ 4-111
Armrest Box...................................... 5-37
AUTOHOLD................................... 4-105
AUTOHOLD Warning Beep.............7-47
Automatic Transaxle......................... 4-67 Active Adaptive Shift (AAS)...... 4-69
Automatic transaxle controls....... 4-67
Direct mode................................. 4-76
Driving tips..................................4-77
Manual shift mode.......................4-70
Shift-lock system......................... 4-68
Transaxle ranges.......................... 4-68
B
Battery............................................... 6-39Maintenance.................................6-41
Replacement................................ 6-41
Specifications.................................9-4
Battery Runs Out.............................. 7-15
Jump-starting............................... 7-15
Blind Spot Monitoring (BSM)........ 4-126 Canceling operation of Blind Spot
Monitoring (BSM).....................4-131
Blind Spot Monitoring (BSM) Warning
Beep...................................................7-48
Body Lubrication.............................. 6-34
Bottle Holder..................................... 5-35
Brakes
Brake assist................................ 4-104
Electric parking brake (EPB).....4-101
Foot brake..................................4-100
Pad wear indicator..................... 4-103
Parking brake.............................4-101
Warning light............................. 4-103
Break-In Period................................. 3-44
C
Capacities............................................ 9-5
Cell Phones....................................... 8-21
Center Console.................................. 5-37
Child Restraint Categories of child-restraint
systems.........................................2-36
Child-restraint system
installation................................... 2-36
Child-restraint system suitability for
various seat positions table..........2-38
ISOFIX child-restraint systems
(Mexico)...................................... 2-48
LATCH child-restraint systems
(Except Mexico).......................... 2-48
Child-Restraint Child-restraint precautions.......... 2-31
Installing child-restraint
systems.........................................2-41
Climate Control System...................... 5-2 Fully Automatic Type....................5-5
Operating Tips............................... 5-2
10-2
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