2021 LINCOLN NAVIGATOR service

The information contained in this publication was correct at the time of\
going to print. In the interest of continuous development, we reserve \
the right to change specifications,
design or equipment at any time without notice or obligation. No part o\
f this publication may be reproduced, transmitted, stored in a retrieval\
system or translated into any language
in any form by any means without our written permission. Errors and omi\
ssions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 20200915145044
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor
vehicle can expose you to chemicals including engine exhaust, carbon mon\
oxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands
frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and related accessories contain lead and lead
compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
...........................................9
Symbols Glossary ............................................
9
Data Recording ...............................................
12
Perchlorate .......................................................
16
Lincoln Automotive Financial Services ........................................................................\
..
16
Replacement Parts Recommendation ........................................................................\
..
17
Special Notices ................................................
17
Mobile Communications Equipment .........
18
Export Unique Options ..................................
19
Environment
Protecting the Environment ........................
20
At a Glance
Instrument Panel .............................................
21
Child Safety
General Information ......................................
24
Installing Child Restraints ............................
26
Booster Seats .................................................
39Child Restraint Positioning
..........................
42
Child Safety Locks .........................................
44
Seatbelts
Principle of Operation ..................................
45
Fastening the Seatbelts ...............................
46
Seatbelt Height Adjustment ........................
51
Seatbelt Warning Lamp and Indicator Chime ............................................................
51
Seatbelt Reminder .........................................
52
Child Restraint and Seatbelt Maintenance ........................................................................\
.
54
Seatbelt Extensions ......................................
55
Personal Safety System ™
Personal Safety System ™.............................
56
Supplementary Restraints System
Principle of Operation ..................................
57
Driver and Passenger Airbags ...................
58
Front Passenger Sensing System .............
60
Side Airbags ...................................................
62Safety Canopy™
..............................................
63
Crash Sensors and Airbag Indicator ........
65
Airbag Disposal ..............................................
66
911 Assist
What Is 911 Assist ...........................................
67
Emergency Call Requirements ...................
67
Emergency Call Limitations ........................
68
Keys and Remote Controls
General Information on Radio Frequencies ........................................................................\
69
Remote Control ..............................................
69
Replacing a Lost Key or Remote Control ........................................................................\
.
74
Phone as a Key
What Is Phone As a Key ...............................
75
Phone as a Key Limitations .........................
75
Programming Your Phone ..........................
75
Using the Valet Mode ...................................
76
Using the Backup Start Passcode .............
76
Phone as a Key – Troubleshooting ...........
77
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Parking Aids
Principle of Operation
.................................251
Rear Parking Aid ..........................................
252
Front Parking Aid ........................................
254
Side Sensing System .................................
256
Active Park Assist .......................................
258
Rear View Camera ......................................
266
360 Degree Camera ..................................
269
Cruise Control
What Is Cruise Control ...............................
272
Switching Cruise Control On and Off ......
272
Setting the Cruise Control Speed ...........
272
Canceling the Set Speed ..........................
273
Resuming the Set Speed ...........................
273
Cruise Control Indicators ...........................
273
Using Adaptive Cruise Control ................
273
Driving Aids
Driver Alert .....................................................
281
Lane Keeping System ................................
282
Blind Spot Information System ................
288
Cross Traffic Alert ........................................
292Steering
.........................................................
297
Pre-Collision Assist .....................................
298
Drive Mode Control ....................................
303
Load Carrying
Rear Under Floor Storage .........................
305
Cargo Nets ....................................................
307
Roof Racks and Load Carriers .................
308
Load Limit ......................................................
309
Towing
Towing a Trailer .............................................
315
Trailer Reversing Aids .................................
316
Trailer Sway Control ....................................
327
Recommended Towing Weights ..............
327
Essential Towing Checks ..........................
330
Towing the Vehicle on Four Wheels ......
338
Driving Hints
Reduced Engine Performance ..................
341
Economical Driving ......................................
341
Breaking-In ....................................................
342
Driving Through Water ..............................
342Floor Mats
.....................................................
342
Roadside Emergencies
Roadside Assistance ..................................
344
Hazard Flashers ...........................................
345
Fuel Shutoff ..................................................
345
Jump Starting the Vehicle .........................
346
Post-Crash Alert System ............................
348
Transporting the Vehicle ...........................
349
Towing Points ...............................................
349
Customer Assistance
Getting the Services You Need ................
351
In California (U.S. Only) ..............................
352
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
353
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
354
Getting Assistance Outside the U.S. and Canada ......................................................
355
Ordering Additional Owner's Literature ......................................................................
357
Reporting Safety Defects (U.S. Only) ......
358
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Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada, in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
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through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers, such as part suppliers, that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Lincoln authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, please
review the Lincoln of Canada privacy policy
at www.LincolnCanada.com, including our
U.S. data storage and use of service
providers in other jurisdictions who may be
subject to legal requirements in Canada, the
United States and other countries applicable
to them, for example, lawful requirements to
disclose personal information to
governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data assists in understanding how a vehicle
’s
systems performed. The event data recorder
is designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and passenger
seatbelts were buckled or fastened;
• How far, if at all, the driver was
depressing the accelerator or the brake
pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
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Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 515).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could include
information that identifies your vehicle, the
SIM and the electronic serial number of the
modem. Cell phone network service
providers could have access to additional
information, for example, cell phone network
tower identification. For additional
information about our privacy policy, visit
www .ConnectedLincoln. com or refer to your
local Lincoln website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle data
by changing the modem settings.
See
Connected Vehicle (page 455). Note:
The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .ConnectedLincoln. com .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your device
through the system.
See Apps (page 512).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and debugging information. We retain it only as
long as necessary to provide the service, to
troubleshoot, for continuous improvement
and to offer you products and services that
may be of interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to that
cell phone. The cell phone profile enables
more mobile features and efficient operation.
The profile contains, for example, data from
your phonebook, read and unread text
messages and call history, including history
of calls when your cell phone was not
connected to the system.
If you connect a media device, the system
creates and retains a media device index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity.
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