2021 LINCOLN NAVIGATOR phone

Possible Cause and Resolution
Symptom
–Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from system and delete SYNC from your device and try again.
• Switch automatic phonebook download off. See Settings (page 515).
I cannot connect my cell phone.
Text messaging does not work.
–You did not switch on text message notifications.
•Switch text message notifications on.
See Phone (page 502).
– Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Device message sharing is not enabled.
•Check the permissions on your device to ensure text message sharing is e\
nabled.
– Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
I cannot hear text messages.
525
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
•
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see SYNC when I search for Wi-Fi
networks on my cell phone or other device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
530
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit the online
store website:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
We will repair or replace any properly
authorized dealer-installed Lincoln Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Lincoln Original
Accessory through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. *Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the accessory
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Ask an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that have radio
transmitters, for example two-way radios,
telephones and theft alarms. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC) and
Canadian Radio Telecommunications
Commission (CRTC) regulations and
should only be installed by an authorized
dealer.
534
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Accessories

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the front or rear
seatbacks, or in areas that may come into
contact with a deploying airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash. WARNING:
Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING: Keep antenna and power
cables at least
4 in (10 cm) from any
electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation. Note:
Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the following
illustrations and table. We do not provide
any other special provisions or conditions
for installations or use.
584
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Appendices

communication with any positioning devices
or any mobile or wireless-connected
electronic or computer devices, including
without limitation cellular phones, palmtop
and handheld computers, pagers, and
personal digital assistants or PDAs.
Warning. The Data may contain inaccurate
or incomplete information due to the
passage of time, changing circumstances,
sources used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you
“as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or results
to be obtained from this Data, or that the
Data or server will be uninterrupted or
error-free. Disclaimer of Warranty: TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow certain
warranty exclusions, so to that extent the
above exclusion may not apply to you.
Disclaimer of Liability:
TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM, DEMAND
OR ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE CLAIM,
DEMAND OR ACTION ALLEGING ANY LOSS,
INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT FROM THE
USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT
OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE
INFORMATION, OR THE BREACH OF THESE
TERMS OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR BASED
ON A WARRANTY, EVEN IF TELENAV OR
ITS LICENSORS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some States, Territories and Countries do
not allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered by
the Office of Foreign Assets Control of the
U.S. Department of Commerce and the
Bureau of Industry and Security of the U.S.
Department of Commerce. To the extent that
any such export laws, rules or regulations
prohibit HERE from complying with any of its
obligations hereunder to deliver or distribute
Data, such failure shall be excused and shall
not constitute a breach of this Agreement.
605
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Appendices

it, and (ii) save it, provided that you do not
remove any copyright notices that appear
and do not modify the Data in any way. You
agree not to otherwise reproduce, copy,
modify, decompile, disassemble or reverse
engineer any portion of this Data, and may
not transfer or distribute it in any form, for
any purpose, except to the extent permitted
by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in communication
with vehicles, capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or similar
applications; or (b) with or in communication
with any positioning devices or any mobile
or wireless-connected electronic or computer
devices, including without limitation cellular
phones, palmtop and handheld computers,
pagers, and personal digital assistants or
PDAs. You agree to cease using this Data if
you fail to comply with these terms and
conditions.
Limited Warranty
NAV2 warrants that (a) the Data will perform
substantially in accordance with the
accompanying written materials for a period
of ninety (90) days from the date of receipt,
and (b) any support services provided by
NAV2 shall be substantially as described in
applicable written materials provided to you
by NAV2, and NAV2’
s support engineers will
make commercially reasonable efforts to
solve any problem issues.
Customer Remedies
NAV2 and its suppliers ’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2 with
a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from
accident, abuse, or misapplication. Any
replacement Data will be warranted for the
remainder of the original warranty period or
thirty (30) days, whichever is longer. Neither
these remedies nor any product support
services offered by NAV2 are available
without proof of purchase from an authorized
international source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SET
FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
614
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Appendices

Passive Anti-Theft System............................95
SecuriLock™............................................................95
PATS See: Passive Anti-Theft System........................95
Perchlorate........................................................16
Personal Safety System ™
..............................56
How Does the Personal Safety System
Work?..................................................................56
Phone as a Key Limitations
..........................75
Phone as a Key................................................75 Phone as a Key – Troubleshooting...................77
Phone as a Key – Troubleshooting............77 Phone as a Key – Frequently Asked
Questions............................................................77
Phone..............................................................502 Android Auto.......................................................504
Apple CarPlay.....................................................504
Pairing Your Cell Phone for the First
Time..................................................................502
Text Messaging...................................................503
Using Your Cell Phone......................................503
Post-Crash Alert System.............................348
Power Door Locks See: Locking and Unlocking..............................84
Power Liftgate
..................................................91
Obstacle Detection..............................................93
Opening and Closing the Liftgate.....................91
Setting the Liftgate Open Height.....................93 Stopping the Liftgate Movement......................92
Switching the Power Liftgate On or Off..........93
Using the Hands-Free Liftgate..........................93
Power Outlet Indicators
..............................202
Power Outlet..................................................201
Power Outlet Precautions...........................201
Power Running Boards
.................................99
Power Seats....................................................179
Adjusting the Lumbar Support..........................181
Adjusting the Multi-Contour Front Seats With
Active Motion ...................................................181
Power Steering Fluid Check.....................390
Power Windows
..............................................119
Accessory Delay..................................................120
Bounce-Back.........................................................119
One-Touch Down.................................................119
One-Touch Up.......................................................119
Window Lock........................................................120
Pre-Collision Assist......................................298 Adjusting the Pre-Collision Assist
Settings............................................................300
Blocked Sensors................................................300
Distance Indication and Alert..........................299
Using the Pre-Collision Assist System..........
298
Programming Your Phone.............................75 Resetting Phone as a Key...................................75
Protecting the Environment.........................20 Puncture
See: Changing a Road Wheel.........................
429
R
Radio Frequency Certification Labels............................................................551
Blind Spot Information System Sensors........
551
Body Control Module........................................555
Cruise Control Module......................................
558
Garage Door Opener........................................562
Keys and Remote Controls..............................563
Radio Transceiver Module...............................567
SYNC.....................................................................570
Tire Pressure Monitoring System Sensors.............................................................575
Wireless Accessory Charging Module..........579
Rear Axle
........................................................240
Rear Occupant Alert System Audible Warnings.......................................................196
Rear Occupant Alert System Indicators......................................................196
Rear Occupant Alert System Limitations....................................................195
Rear Occupant Alert System Precautions..................................................195
Rear Occupant Alert System
......................195
630
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Vehicles Sold in the United States: Using
Roadside Assistance.....................................344
Roadside Emergencies...............................344
Roof Racks and Load Carriers..................308 Adjusting the Crossbar.....................................309
Maximum Recommended Load Amounts...........................................................309
Running-In See: Breaking-In.................................................342
Running Out of Fuel......................................217 Adding Fuel From a Portable Fuel
Container...........................................................217
Filling a Portable Fuel Container.....................217
S
Safety Canopy™...............................................63
Safety Precautions
........................................215
Satellite Radio...............................................468
Satellite Radio Electronic Serial Number
(ESN)..................................................................469
Satellite Radio Reception Factors..................468
SiriusXM Satellite Radio Service....................469
Troubleshooting..................................................470
Scheduled Maintenance
............................539
Seatbelt Extensions.......................................55
Seatbelt Height Adjustment.........................51 Seatbelt Reminder
..........................................52
Front Seats.............................................................52
Seatbelt Monitor...................................................52
Seatbelt Status......................................................53
Seatbelts...........................................................45 Principle of Operation..........................................45
Seatbelt Warning Lamp and Indicator Chime...............................................................51
Conditions of operation......................................52
Seats.................................................................174
Security.............................................................95
Settings
............................................................515
911 Assist................................................................515
Ambient Lighting.................................................516
Audio......................................................................515
Automatic Updates.............................................515
Bluetooth...............................................................515
Charge Settings...................................................515
Clock.......................................................................515
Display...................................................................515
Driver Assist..........................................................515
General..................................................................515
Lincoln Way...........................................................515
Message Center..................................................516
Mobile Apps..........................................................515
Multi Contour Seats............................................516
Navigation.............................................................515
Personal Profiles..................................................516 Phone.....................................................................515
Seats.......................................................................516
Sound.....................................................................515
Valet Mode............................................................516
Vehicle...................................................................515
Voice Control........................................................515
Setting the Cruise Control Speed
............272
Changing the Set Speed..................................272
Side Airbags
.....................................................62
Side Sensing System..................................256 Object Distance Indicator.................................257
Sitting in the Correct Position.....................174
Snow Chains See: Using Snow Chains..................................423
Spare Wheel See: Changing a Road Wheel.........................
429
Special Notices.................................................17 New Vehicle Limited Warranty...........................
17
Notice to Owners of Pickup Trucks and Utility Type Vehicles.....................................................18
On Board Diagnostics Data Link Connector...........................................................18
Special Instructions...............................................17
Using Your Vehicle as an Ambulance..............18
Using Your Vehicle With a Snowplow..............18
Special Operating Conditions Scheduled Maintenance...............................................547
Exceptions............................................................550
632
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index