WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 76).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
76). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 75).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 75).
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Note:
Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. •
Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control.
Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature). CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control into the backup slot. See Starting
a Gasoline Engine
(page 208).
2. Switch the ignition on.
3. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. From the MyKey menu select the
option Create MyKey.
See Information
Displays (page 134).
4. Select
Yes if you want to create the key
as MyKey. A confirmation message
appears on the screen.
5. Switch the ignition off.
You successfully created a MyKey. Make
sure you label it so you can distinguish it
from the admin keys.
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Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when all MyKeys
have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY – TROUBLESHOOTING Potential causes
Condition
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the transmitter into
the backup slot. See Passive Anti-Theft System (page 95).
· The key or transmitter used to start the vehicle is the only admin key.
There always has to be at least one admin key.
· SecuriLock passive anti-theft system is disabled or in unlimited mode.
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot program the configurable settings.
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you press the unlock button once. The
unlocking mode applies to the remote
control, keyless entry keypad and intelligent
access. You can also change between the
unlocking modes using the information
display. See General Information (page 134).
Reprogramming the Unlocking Function
Note:
When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
Press and hold the unlock and lock buttons
on the remote control simultaneously for at
least four seconds with the ignition off. The
direction indicators flash twice to confirm the
change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all doors.
The direction indicators will flash. Press the button again within three seconds
to confirm that all the doors are closed. The
door lock again, the horn sounds and the
direction indicators flash if all the doors and
the liftgate are closed.
Note:
If the system does not function, use
the key blade to lock and unlock your
vehicle.
Mislock
If any door or the liftgate is open, or if
the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction
indicators do not flash. You can switch
this feature on or off in the information
display. See General Information (page
134).
Opening the Liftgate Press twice within three seconds
to open the liftgate.Activating Intelligent Access
General Information
You can unlock and lock the vehicle without
taking the keys out of your pocket or purse
when your intelligent access key is within
3 ft (1 m)
of your vehicle. Intelligent access
uses a sensor on the back of the door handle
for unlocking and a separate sensor on the
face of each door handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the key
is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
See Remote Control (page 69).
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PASSIVE ANTI-THEFT SYSTEM
Note:
The system is not compatible with
aftermarket remote start systems. Use of
these systems may result in vehicle starting
problems and a loss of security protection.
Note: Metallic objects, electronic devices or
a second coded key on the same key chain
may cause vehicle starting problems if they
are too close to the key when starting the
engine. Prevent these objects from touching
the coded key while starting the engine.
Switch the ignition off, move all objects on
the key chain away from the coded key and
restart the engine if a problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle. SecuriLock™
The system is an engine immobilization
system. The intended design is to help
prevent the engine from starting unless a
coded key programmed to your vehicle is
used. Using the wrong key may prevent the
engine from starting. A message may appear
in the information display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in the
information display.
Automatic Arming
The vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
If you switch the ignition on with a coded key
you disarm the vehicle. If you unlock the
doors with the touch handle you disarm the
alarm.Replacement Keys
Note:
Your vehicle comes equipped with two
intelligent access keys.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent access
with push button start system, as well as a
remote control.
If your programmed transmitters are lost or
stolen and you do not have an extra coded
key, you will need to have your vehicle
towed to an authorized dealer. You need to
erase the key codes from your vehicle and
program new coded keys.
Store an extra programmed key away from
the vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Intelligent Access
Key
Note: Do not place the device on the
wireless accessory charging area when
programming intelligent access keys.
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Note:
You can program a maximum of four
keys to your vehicle.
You must have two previously programmed
intelligent access keys inside your vehicle
and the new unprogrammed intelligent
access key readily accessible. You can
purchase replacement keys or remote
controls from an authorized dealer.
Make sure that the ignition is switched off
before beginning this procedure. Make sure
that you close all the doors before beginning
and that they remain closed throughout the
procedure. Carry out all steps within 30
seconds of starting the sequence. Stop and
wait for at least one minute before starting
again if you carry out any steps out of
sequence.
Read and understand the entire procedure
before you begin.
1. Remove the key blade from the transmitter. 2. Open the center console storage
compartment lid.
3. Insert the first programmed key in the backup slot.
4. Press the push button ignition switch.
5. Wait five seconds and then press the push button ignition switch again.
6. Remove the intelligent access key. 7. Within 10 seconds, place a second
programmed intelligent access key in the
backup slot and press the push button
ignition switch.
8. Wait five seconds and then press the push button ignition switch again.
9. Remove the intelligent access key.
10. Wait five seconds, then place the unprogrammed intelligent access key
in the backup slot and press the push
button ignition switch.
11. Once complete, the information cluster
displays a message confirming the key
has been programmed. The direction
indicators flash and the horn sounds.
Programming is now complete. Check that
the remote control functions operate and
your vehicle starts with the new intelligent
access key.
If programming was unsuccessful, wait 10
seconds and repeat steps 1 through 7. If it
still does not work, take your vehicle to an
authorized dealer.
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