5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control in the backup slot.
2. Switch the ignition on.
3. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. From the MyKey menu select the
option Create MyKey. See Instrument
Cluster Display (page 143). 4.
When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The programmed
restrictions apply when you switch the
vehicle off, open and close the driver
door and restart your vehicle with the
programmed key or remote control.
5. Switch the ignition off.
You successfully created a MyKey. Make
sure you label it so you can distinguish it
from the admin keys.
You can also program configurable settings
for the keys.
Programming and Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key
or remote control you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to change the settings of the
MyKey. See Instrument Cluster Display
(page 143). 3.
Follow the instructions in the display. The
programmed restrictions apply when you
switch the vehicle off, open and close the
driver door and restart your vehicle with
the programmed key or remote control.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
need an admin key to change or clear your
MyKey settings. When you make any
changes to your MyKey settings, you change
the settings for every MyKey. You cannot
make individual changes to apply to certain
MyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
information display.
1. Switch the ignition on using an admin key.
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OPERATING THE DOORS FROM
OUTSIDE YOUR VEHICLE
Unlocking and Locking the Doors
Using the Remote Control
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
Locking the Doors Press the button to lock all doors.
One short flash of the turn signal
lamps confirms that your vehicle
has locked.
Unlocking and Locking the Doors
Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors. If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.Unlocking the Doors
If the central locking function does not
operate, unlock the driver door and then
unlock all other doors individually by pulling
the interior door handles.
Note:
When the doors have been unlocked
using this method, the doors must be locked
individually until the central locking function
has been repaired.
Individually Unlocking and Locking the
Doors Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
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3. Select Vehicle.
4. Select
Locks.
5. Switch
Autounlock on or off.
AUTOLOCK
What Is Autolock
Autolock is a locking feature that locks your
vehicle doors when you start driving.
Autolock Requirements
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h). MISLOCK
What Is Mislock
Mislock is a locking feature that warns you
if your vehicle has not locked.
Mislock Limitations
When you press the lock button once, the
direction indicators do not flash if:
•
Any door or the liftgate is open.
• The hood is open.
If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.
Switching Mislock On and Off
1. Press the menu button on the steering wheel to enter the information display
main menu.
2. Select
Settings. 3. Select
Vehicle.
4. Select
Locks.
5. Switch
Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
DOORS AND LOCKS –
TROUBLESHOOTING
Doors and Locks – Warning Lamps
Door Ajar Warning Lamp It illuminates when you switch the
ignition on and remains on if any
door or the hood is open.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues with
the remote control frequencies.
• The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1. Switch the ignition on using an original key that has not been created as a
MyKey.
2. Press
Settings on the touchscreen. 3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking function
allowing you to unlock only the driver door
when you touch the unlock sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so that
only the driver door unlocks, you can unlock
all of the other doors from inside your vehicle
using the power door lock control. You can
unlock individual doors by pulling the interior
door handles on those doors. USING KEYLESS ENTRY
Unlocking the Doors With the remote control within
3 ft (1 m) of
your vehicle, touch the unlock sensor on the
back of the door handle for a brief period
and then pull on the door handle to unlock,
being careful not to touch the lock sensor at
the same time or pull on the door handle too
quickly. The system requires a brief delay to
authenticate the remote control.
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With your passive key within 3 ft (1 m) of your
vehicle, touch the outer door handle lock
sensor for approximately one second to lock,
being careful not to touch the unlock sensor
on the back of the door handle at the same
time. After locking, you can immediately pull
on the door handle to confirm locking
occurred without inadvertently unlocking.
Opening the Liftgate with the Remote
Control Press the exterior liftgate release button
inside of the liftgate handle. The liftgate
unlocks and opens. See Opening the
Liftgate From Outside Your Vehicle (page
100). KEYLESS ENTRY –
TROUBLESHOOTING
Keyless Entry – Frequently Asked
Questions
Why does the keypad not accept the access
code?
If you enter the access code too fast on
the keypad, the unlock function may not
work. Slowly re-enter the access code.
Why does the passive key not work? The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote control
to reactivate a passive key.
Why does the keypad not function? The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables the
keypad for one minute and the red light
flashes.
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The anti-scan feature turns off after:
•
One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using intelligent
access. USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors Enter the factory-set five-digit code or your
personal code. You must press each number
within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors. Locking the Doors
Press and hold 7·8 and 9·0 at the same time
with the driver door closed.
Note:
You do not need to enter the code
first.
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LIFTGATE PRECAUTIONS
WARNING: It is extremely dangerous
to ride in a cargo area, inside or outside of
a vehicle. In a crash, people riding in these
areas are more likely to be seriously
injured or killed. Do not allow people to
ride in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. WARNING: Make sure that you fully
close the liftgate to prevent exhaust fumes
from entering your vehicle. If you are
unable to fully close the liftgate, open the
air vents or the windows to allow fresh air
to enter your vehicle. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all times.
OPENING THE LIFTGATE
Opening the Liftgate From Inside Your
Vehicle With the transmission in park (P),
press the button on the instrument
panel.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. Opening the Liftgate From Outside
Your Vehicle
1. Unlock the liftgate with the remote
control or power door unlock control. If
a passive key is within
3 ft (1 m) of the
liftgate, the liftgate unlocks when you
press the liftgate release button. 2. Press and release the liftgate control
button.
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