EXPORT RESTRICTIONS: You acknowledge
that the SOFTWARE is subject to U.S. and
European Union export jurisdiction. You
agree to comply with all applicable
international and national laws that apply to
the SOFTWARE, including the U.S. Export
Administration Regulations, as well as
end-user, end-use and destination
restrictions issued by U.S. and other
governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to FORD
MOTOR COMPANY instructions provided in
the documentation for the DEVICES product
support, such as the vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES. No Liability for Certain Damages:
EXCEPT
AS PROHIBITED BY LAW, FORD MOTOR
COMPANY, ANY THIRD PARTY SOFTWARE
OR SERVICES SUPPLIERS, AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING FROM
OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not following
precautions found in the Owner Guide
can lead to an accident or other serious
injuries. General Operation
•
Voice Command Control
: Certain
functions within the SYNC® system may
be accomplished using voice commands.
Using voice commands while driving
helps you to operate the system without
removing your hands from the wheel or
eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic
and emergency signals while driving.
Driving while unable to hear these
sounds could cause an accident.
520
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information
Speed Compensated Volume.........................424
Tone Settings.......................................................424
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................112
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................112
Adjusting the Volume..................................423
Aid Mode........................................................267
How Does Aid Mode Work..............................267
What Is Aid Mode...............................................267
Airbag Precautions
.........................................66
Airbags..............................................................63 Front Passenger Sensing System.....................
67
Air Conditioning See: Climate Control..........................................154
Air Conditioning System Capacity and Specification - 2.0L....................................410
Air Conditioning System Capacity and Specification - 2.7L
.....................................412
Air Filter See: Changing the Engine Air Filter..............344
Alert and Aid Mode.....................................268 How Does Alert and Aid Mode Work............268
What Is Alert and Aid Mode............................268
Alert Mode
.....................................................267
How Does Alert Mode Work............................267 What Is Alert Mode............................................267
All-Wheel Drive
..............................................214
All-Wheel Drive Driving Hints...........................214
All-Wheel Drive – Troubleshooting.................217
All-Wheel Drive Driving Hints
.....................214
Driving In Sand.....................................................215
Driving on Hilly or Sloping Terrain..................216
Driving on Snow and Ice...................................216
Driving Through Mud and Water.....................215
Emergency Maneuvers......................................214
All-Wheel Drive Limitations
.........................214
All-Wheel Drive Precautions.......................214
All-Wheel Drive – Troubleshooting...........217 All-Wheel Drive – Information
Messages..........................................................217
AM/FM Radio
.................................................425
AM/FM Radio Limitations.................................425
Selecting a Radio Station.................................425
Ambient Lighting...........................................128 Adjusting Ambient Lighting..............................128
Switching Ambient Lighting On and Off........128
Anti-Lock Braking System
...........................218
Anti-Lock Braking System Limitations...........218
Anti-Theft Alarm System.............................108 How Does the Anti-Theft Alarm System
Work...................................................................108
What Are the Inclination Sensors...................108
What Are the Interior Sensors.........................
108 What Is the Anti-Theft Alarm System.............108
What Is the Perimeter Alarm............................108
Anti-Theft Alarm System Settings.............109 Setting the Alarm Security Level.....................109
Switching Ask on Exit On and Off...................109
What are the Alarm Security Levels...............109
What Is Ask on Exit.............................................109
Appendices....................................................548
Applying the Electric Parking Brake
.........221
Applying the Electric Parking Brake in an Emergency...................................................221
App Precautions...........................................444
App Requirements.......................................444
Apps
.................................................................444
Audio System................................................423
AM/FM Radio.......................................................425
Digital Radio........................................................426
Satellite Radio......................................................427
Audio System Precautions.........................423
Auto-Dimming Exterior Mirror
....................134
What Is the Auto-Dimming Exterior
Mirror..................................................................134
Auto-Dimming Interior Mirror.....................132 Auto-Dimming Interior Mirror
Limitations.........................................................132
What Is the Auto-Dimming Interior Mirror..................................................................132
Auto Hold
.......................................................226
554
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index
Auto Mode......................................................156
Auto Mode Indicators.........................................156
Switching Auto Mode On and Off...................
156
Auto-Start-Stop..............................................194 Auto-Start-Stop – Troubleshooting.................195
Auto-Start-Stop Indicators...........................194
Auto-Start-Stop Precautions.......................194
Auto-Start-Stop – Troubleshooting..........195 Auto-Start-Stop – Frequently Asked
Questions.........................................................196
Auto-Start-Stop – Information Messages..........................................................195
Autounlock.......................................................90 Autounlock Requirements..................................90
Switching Autounlock On and Off....................
90
What Is Autounlock..............................................90
Autowipers.......................................................114 Adjusting the Sensitivity of the Rain
Sensor.................................................................115
Autowipers Settings.............................................114
What Are Autowipers..........................................114
AWD See: All-Wheel Drive...........................................214
B
Battery See: Changing the 12V Battery.......................345 Beginning a Voice Interaction
...................435
Blind Spot Information System..................273 Blind Spot Information System –
Troubleshooting.............................................275
Blind Spot Information System Indicators.....................................................275
Blind Spot Information System Limitations....................................................273
Blind Spot Information System Precautions..................................................273
Blind Spot Information System Requirements..............................................274
Blind Spot Information System – Troubleshooting.........................................275
Blind Spot Information System – Information Messages.........................................................275
Bluetooth®
......................................................443
Body Control Module Fuse Box...............326 Accessing the Body Control Module Fuse
Box.....................................................................326
Identifying the Fuses in the Body Control Module Fuse Box...........................................327
Locating the Body Control Module Fuse Box.....................................................................326
Body Styling Kit Precautions.....................360
Body Styling Kits...........................................360
Bonnet Lock See: Opening and Closing the Hood............332 Booster Seats..................................................49
Types of Booster Seats.......................................49
Brake Fluid Specification............................219
Brake Over Accelerator...............................218
Brake Precautions
.........................................218
Brakes..............................................................218 Anti-Lock Braking System.................................
218
Brakes – Troubleshooting.................................219
Brakes – Troubleshooting..........................219 Brakes – Frequently Asked Questions........220
Brakes – Information Messages....................
220
Brakes – Warning Lamps..................................219
Breaking-In.....................................................305
C
Calculating Payload......................................291
Calculating the Load Limit..........................291 Helpful examples for calculating the available
amount of cargo and luggage load
capacity............................................................292
California Proposition 65............................514
Canceling the Set Speed...........................252
Capacities and Specifications
...................398
Catalytic Converter......................................204
Catalytic Converter – Troubleshooting........204
Catalytic Converter Precautions..............204
556
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index
Catalytic Converter –
Troubleshooting.........................................204
Catalytic Converter – Warning Lamps..........204
Center Console................................................31
Changing a Flat Tire.....................................391 ........................................................................\
........396
Dissimilar Spare Wheel and Tire Assembly
Information.......................................................391
Stowing the flat tire ...........................................396
Tire Change Procedure....................................392
Changing a Road Wheel.............................391
Changing the 12V Battery..........................345 Remove and Reinstall the Battery..................347
Changing the Engine Air Filter..................344
Changing the Fuel Filter.............................344
Changing the Remote Control Battery.............................................................76
Changing the Vehicle Wi-Fi Hotspot Name or Password.................................................421
Changing the Wi-Fi Hotspot Frequency.......422
Charging a Device .........................................178
Charging a Wireless Device.......................183
Checking MyKey System Status.................87 MyKey Distance.....................................................87
Number of Admin Keys.......................................87
Number of MyKeys...............................................87
Checking the Brake Fluid
...........................218 Checking the Coolant.................................340
Adding Coolant...................................................340
Coolant Change...................................................341
Engine Coolant Temperature
Management...................................................343
Fail-Safe Cooling................................................342
Severe Climates...................................................341
Checking the Seatbelts................................60
Checking the Tire Pressures.....................374
Checking the Wiper Blades.........................116
Children and Airbags.....................................67
Child Restraint Anchor Points
......................40
Locating the Child Restraint Lower Anchor
Points....................................................................41
Locating the Child Restraint Top Tether Anchor Points.....................................................41
What Are the Child Restraint Anchor Points...................................................................40
Child Restraints
................................................41
Child Restraint Position Information..................41
Child Restraints Recommendation...................43
Child Safety
......................................................39
Child Restraint Anchor Points............................40
Child Restraints.......................................................41
Installing Child Restraints....................................44
Child Safety Locks..........................................52 Left-Hand Side.......................................................52
Right-Hand Side....................................................52 Child Safety Precautions
...............................39
Cleaning Products........................................354
Materials...............................................................354
Cleaning the Exterior
..................................355
Cleaning Camera Lenses and Sensors........356
Cleaning Chrome, Aluminium or Stainless
Steel..................................................................355
Cleaning Headlamps and Rear Lamps.........355
Cleaning Stripes or Graphics..........................356
Cleaning the Engine Compartment...............356
Cleaning Wheels................................................356
Cleaning Windows and Wiper Blades
..........355
Cleaning the Interior....................................357 Cleaning Carpets and Floor Mats..................358
Cleaning Displays and Screens......................357
Cleaning Fabric Seats and Headliners.........358
Cleaning Leather and Vinyl ............................357
Cleaning Moonroof Tracks...............................359
Cleaning Plastic...................................................357
Cleaning Seatbelts.............................................358
Cleaning Storage Compartments..................358
Cleaning the Instrument Panel........................357
Clearing All MyKeys.......................................86
Clearing the Garage Door Opener...........176
Climate Control..............................................154 Auto Mode............................................................156
Climate Control – Troubleshooting................157
557
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index
Garage Door Opener Radio
Frequencies.................................................176
FCC and RSS-210 Industry Canada Compliance.......................................................176
General Maintenance Information...........459 Multi-Point Inspection........................................462
Owner Checks and Services...........................460
Protecting Your Investment.............................459
Why Maintain Your Vehicle?............................459
Why Maintain Your Vehicle at Your Dealership?......................................................459
Glasses Holder
..............................................185
Locating the Glasses Holder............................185
Global Opening and Closing......................130 Switching Global Closing On and Off............130
Switching Global Opening On and Off..........130
Using Global Closing..........................................130
Using Global Opening.......................................130
What Is Global Opening and Closing.............130
Glossary of Tire Terminology
....................369
H
Headlamp Adjusting See: Adjusting the Headlamps.......................348
Headlamps.......................................................119 Headlamp Indicators...........................................119 Switching Headlamp Exit Delay On and
Off........................................................................\
119
Using the High Beam Headlamps...................119
Headlamps – Troubleshooting..................120 Headlamps – Frequently Asked
Questions.........................................................120
Heated Seats..................................................163 Heated Seat Precautions..................................163
Switching the Heated Seats On and Off.......164
Heating See: Climate Control..........................................154
Hill Start Assist
..............................................225
Hill Start Assist – Troubleshooting................225
Hill Start Assist Precautions......................225
Hill Start Assist – Troubleshooting..........225 Hill Start Assist – Information
Messages.........................................................225
Hood Lock See: Opening and Closing the Hood............332
Horn...................................................................113
How Does 911 Assist Work
...........................73
How Does Active Park Assist Work.........246
How Does Adaptive Cruise Control With Stop and Go Work.....................................253
How Does All-Wheel Drive Work..............214
How Does Auto Hold Work
.......................226
How Does Blind Spot Information System Work..............................................................273 How Does Cross Traffic Alert Work.........276
How Does Drive Mode Control
Work..............................................................264
How Does Driver Alert Work.....................287
How Does Easy Entry and Exit Work.........99
How Does Hill Start Assist Work..............225
How Does Pre-Collision Assist Work......279
How Does Stability Control Work............229 Electronic Stability Control..............................
229
How Does the 360 Degree Camera Work..............................................................243
How Does the Garage Door Opener Work...............................................................173
How Does the Lane Keeping System Work..............................................................265
How Does the Memory Function Work................................................................171
How Does the Personal Safety System Work................................................................62
How Does the Rear Occupant Alert System Work
...............................................................169
How Does the Safety Canopy™ Work........65
How Does Traction Control Work
............228
How Does Trailer Sway Control Work..............................................................304
How Do Personal Profiles Work................447 Recalling and Changing a Profile...................447
How Do the Front Airbags Work................63
562
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index
How Do the Knee Airbags Work.................64
How Do the Side Airbags Work..................63
I
Identifying Fuse Types
.................................331
Identifying the Audio Unit..........................429
Identifying the Climate Control Unit.........154
Inflating the Tires
..........................................374
Information and Entertainment Display Limitations....................................................431
Speed-restricted Features................................431
Information and Entertainment Display Overview.......................................................431
Information and Entertainment Display Precautions..................................................431
Information On Demand Screen..............433
Information on the Tire Sidewall..............364 Information on P Type Tires............................364
Inspecting the Tire for Damage................375 Safety Practices..................................................375
Inspecting the Tire for Wear......................375
Inspecting the Wheel Valve Stems..........376
Installing and Removing the Luggage Compartment Cargo Net.........................295
Installing and Removing the Luggage Compartment Cover
.................................295
Installing the Luggage Cover..........................296 Removing the Luggage Cover........................296
Installing Child Restraints..............................44 Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints........................
47
Installing a Child Restraint in a Center Seat......................................................................47
Using Lower Anchors and Tethers for Children..............................................................46
Using Seatbelts.....................................................44
Using Tether Straps..............................................48
Instrument Cluster Display..........................143 Personalized Settings.........................................148
Trip Computer......................................................145
Instrument Cluster Display Main Menu..............................................................144
Instrument Cluster Indicators
......................141
Adaptive Cruise Control.....................................141
Adaptive Steering.................................................141
Airbag......................................................................141
Auto Hold...............................................................141
Automatic High Beam.........................................141
Auto Start-Stop......................................................141
Blind Spot Information System.........................141
Cruise Control.......................................................141
Front Fog Lamp....................................................142
Headlamp High Beam........................................142
Hill Start Assist.....................................................142
Parking Lamps......................................................142 Stability and Traction Control...........................
142
Turn Signal............................................................142
Instrument Cluster
.........................................137
Fuel Gauge............................................................138
Instrument Cluster Overview......................137
Instrument Cluster Warning Lamps
..........139
Anti-Lock Brake System....................................139
Battery....................................................................139
Brake System.......................................................140
Door Ajar...............................................................140
Electric Parking Brake........................................140
Engine Coolant Temperature...........................140
Fasten Seatbelt....................................................140
Hood Ajar..............................................................140
Liftgate Ajar...........................................................140
Low Beam Warning.............................................140
Low Fuel Level.....................................................140
Low Tire Pressure...............................................140
Low Washer Fluid Level.....................................140
Malfunction Indicator Lamp...............................141
Oil Pressure...........................................................141
Powertrain Fault....................................................141
Instrument Panel
.............................................29
Interior Air Quality.........................................158
Interior Bulbs.................................................353
Interior Bulb Specification Chart....................353
563
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index
Refueling System Overview............................200
Refueling Your Vehicle......................................200
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge.........................................................222
Remote Control Limitations..........................75
Remotely Starting and Stopping the Vehicle............................................................151
Remotely Starting the Vehicle...........................151
Remotely Stopping the Vehicle.......................152
Remote Start Limitations..............................151
Remote Start Precautions............................151
Remote Start Remote Control Indicators......................................................152
Remote Control Feedback................................152
Remote Start....................................................151
Remote Start Settings........................................152
Remote Start Settings..................................152 Setting the Remote Start Duration..................153
Switching Climate Control Last Settings On
and Off...............................................................152
Switching the Heated Seat Settings On and Off.......................................................................152
Switching the Heated Steering Wheel Settings On and Off........................................................153
Removing Your Vehicle From Storage.........................................................362
Repairing Minor Paint Damage.................359 Replacement Parts
Recommendation.......................................
514
Collision Repairs..................................................515
Scheduled Maintenance and Mechanical
Repairs...............................................................514
Warranty on Replacement Parts......................515
Replacing a Lost Key or Remote Control.............................................................77
Replacing the Cabin Air Filter....................158
Replacing the Front Wiper Blades.............116
Replacing the Rear Wiper Blades
..............116
Reporting Safety Defects in Canada.......475
Reporting Safety Defects in the United States............................................................474
Reprogramming the Garage Door Opener..........................................................176
Resetting the Stopping Position - Vehicles With: Power Adjustable Steering
Column...........................................................113
Resetting Tire Pressure Monitoring System..........................................................387
Changing Tires With a Tire Pressure Monitoring System.........................................387
Restarting the Engine...................................194
Resuming the Set Speed...........................252 Resuming the Set Speed from a Complete
Stop...................................................................259 Reverse Wipe
..................................................115
Reverse Wipe Settings........................................115
What Is Reverse Wipe.........................................115
Roadside Assistance...................................308 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................309
Vehicles sold in the United States: Getting Roadside Assistance.....................................308
Vehicles Sold in the United States: Using Roadside Assistance.....................................308
Rollover Warning
..........................................472
Roof Rack.......................................................293 Roof Rack Load Capacities..............................293
Roof Rack Precautions......................................293
Route Guidance.............................................451 Adjusting the Guidance Prompt Volume.......451
Canceling Route Guidance...............................451
Repeating an Instruction...................................451
Running-In See: Breaking-In.................................................305
Running Out of Fuel
.....................................199
Adding Fuel From a Portable Fuel
Container..........................................................199
Filling a Portable Fuel Container.....................
199
569
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index
What is the Side Parking Aid...........................237
Sitting in the Correct Position....................159
Sounding the Panic Alarm............................76
Special Operating Conditions Scheduled Maintenance...............................................467
Exceptions............................................................470
Speed Control See: Cruise Control.............................................251
Stability Control Indicator...........................230
Stability Control............................................229 Stability Control – Troubleshooting................
231
Stability Control – Troubleshooting..........231 Stability Control – Information
Messages..........................................................231
Starting and Stopping the Engine – Precautions..................................................186
Starting and Stopping the Engine.............186 Automatic Engine Stop......................................189
Engine Block Heater..........................................188
Starting and Stopping the Engine –
Troubleshooting...............................................191
Starting the Engine..............................................187
Stopping the Engine...........................................189
Starting and Stopping the Engine – Troubleshooting...........................................191
Starting and Stopping the Engine – Frequently Asked Questions............................................193 Starting and Stopping the Engine –
Information Messages...................................192
Starting and Stopping the Engine – Warning Lamps.................................................................191
Starting the Engine.......................................187 Restarting the Engine After Stopping it.........187
Starting a Gasoline Engine................................187
Status Bar
.......................................................432
Steering..........................................................232 Electric Power Steering....................................232
Steering – Troubleshooting.............................233
Steering – Troubleshooting.......................233 Steering – Information Messages..................
233
Steering Wheel
................................................27
Stopping the Engine.....................................194 Stopping the Engine When Your Vehicle is
Moving...............................................................189
Stopping the Engine When Your Vehicle is Stationary..........................................................189
Stopping the Liftgate Movement
..............105
Storage.............................................................184 Cup Holders..........................................................184
Glasses Holder.....................................................185
Under Floor Storage...........................................184
Storing Your Vehicle
.....................................361
Sunroof See: Moonroof.....................................................135 Switching Active Park Assist On and
Off..................................................................246
Cancelling Active Park Assist..........................246
Switching Adaptive Cruise Control On and Off..................................................................256
Switching Adaptive Cruise Control Off........
256
Switching Adaptive Cruise Control On.........256
Switching Air Conditioning On and Off...................................................................154
Switching All of the Interior Lamps On and Off...................................................................127
Switching Android Auto On and Off........445 Disabling Android Auto.....................................445
Enabling Android Auto with USB...................445
Enabling Android Auto with Wireless...........445
Re-Enabling Android Auto...............................446
Switching Apple CarPlay On and Off......445 Disabling Apple CarPlay...................................445
Enabling Apple CarPlay with USB ................445
Enabling Apple CarPlay with Wireless..........445
Re-Enabling Apple CarPlay..............................445
Switching Auto Hold On and Off.............226
Switching Auto-Start-Stop On and Off...................................................................194
Switching Blind Spot Information System On and Off...................................................274
Switching Climate Control On and Off...................................................................154
571
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index