2021 LINCOLN NAUTILUS bluetooth

Adjusting the Sound Settings
..................424
Setting the Clock and Date ......................
425
AM/FM Radio ................................................
425
Switching the Display On and Off ..........
426
Digital Radio .................................................
426
Satellite Radio ..............................................
427
Identifying the Audio Unit .........................
429
Information and Entertainment Display Overview
Information and Entertainment Display Precautions ................................................
431
Information and Entertainment Display Limitations ..................................................
431
Status Bar ......................................................
432
Feature Bar ...................................................
433
Accessing Feature Drawers .....................
433
Information On Demand Screen .............
433
Voice Interaction
What is Voice Interaction ..........................
435
Setting the Wake Word ..............................
435
Beginning a Voice Interaction ..................
435Voice Interaction Examples
......................
435
Phone
Phone Precautions ......................................
437
Connecting Your Phone .............................
437
Phone Menu ..................................................
437
Making and Receiving a Phone Call ......
439
Sending and Receiving a Text Message .......................................................................
441
Switching Text Message Notification On and Off .......................................................
442
Bluetooth®
Connecting a Bluetooth® Device ............
443
Playing Media Using Bluetooth® .............
443
Apps
App Precautions ..........................................
444
App Requirements ......................................
444
Accessing Apps ...........................................
444
Enabling Apps on an iOS Device ............
444
Enabling Apps on an Android Device ......................................................................
444
Switching Apple CarPlay On and Off ......
445Switching Android Auto On and Off
......
445
Personal Profiles
How Do Personal Profiles Work ..............
447
Enabling or Disabling Personal Profiles ......................................................................
447
Creating a Personal Profile .......................
447
Linking or Unlinking a Personal Profile to a Remote Control ....................................
448
Linking or Unlinking a Personal Profile to a Device ....................................................
448
Navigation
Accessing Navigation ................................
449
Navigation Map Updates ..........................
449
Adjusting the Map .......................................
449
Live Traffic .....................................................
449
Setting a Destination ..................................
449
Waypoints .....................................................
450
Route Guidance ............................................
451
Vehicle System Updates
Updating the Vehicle Systems Wirelessly ......................................................................
452
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2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Table of Contents

HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your vehicle
may be able to contact emergency services
by dialing 911 through a paired and
connected Bluetooth-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a crash,
SYNC will search for and try to connect to a
previously paired cell phone. SYNC will then
attempt to call the emergency services.
Before making the call:
•
SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call and SYNC makes
a successful call a pre-recorded message
plays for the 911 operator. The occupants in
your vehicle are able to talk with the
operator. Be prepared to provide your name,
phone number and location immediately
because not all 911 systems are capable of
receiving this information electronically.
During an emergency call the system
transmits vehicle data to the emergency
service.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
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•
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. •
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing 911 Assist

WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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(If Equipped)

5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Phone as a Key (If Equipped)

What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 81).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
81). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 80).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 80).
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(If Equipped)

Protected Components
Fuse Rating
Fuse or Relay Number
SYNC module.
15 A
15
Not used.
–
16
Headlamp control module.
7.5 A
17
Not used (spare).
7.5 A
18
Headlamp switch.
5 A
19
Bluetooth low energy module.
Push button ignition switch.
5 A
20
Not used (spare).
5 A
21
Not used (spare).
5 A
22
Driver door window and mirror.
30 A
23
Driver door module.
Driver door lock indicator.
Driver lock switch illumination.
Moonroof.
30 A
24
Amplifier.
20 A
25
Front passenger door window and mirror.
30 A
26
Front passenger door module.
Front passenger lock indicator.
Front passenger switch illumination.
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2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Fuses

Additional consent needed.
Vehicle system activation
reminder.
Vehicle system update not
successful.
Vehicle system update reminder.
FEATURE BAR
The bar is on the bottom of the display and
allows you to access vehicle features. Select to use the radio, a USB, a
media player or a Bluetooth
device.
Select to adjust climate settings.
Select to make calls and access
the phonebook on your cell phone. Select to use the navigation
system.
Select to view favorites.
Select to search for and use
compatible apps on your iOS or
Android device.
Select to adjust system settings.
Select to view features.
Note:
The icon may be different depending
on your vehicle. ACCESSING FEATURE DRAWERS
Application Drawer Press the button to open and close
the application drawer. It contains
system and connected device
applications.
Note: The icon may change depending on
your personalization settings.
Vehicle Drawer Press the button to open and close
the vehicle drawer. It contains
vehicle feature settings.
INFORMATION ON DEMAND
SCREEN Press the button to view the next
Information on Demand screen.
Press the button to view the
previous Information on Demand
screen.
433
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Information and Entertainment Display OverviewE327786 E327787 E327788 E327789 E100027 E283811 E329089 E280315 E282728 E335299 E335300 E335038 E329408 E329410