2021 LINCOLN NAUTILUS service

We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable for
technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw SUNA
Products and/or Services at any time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or the
manufacturer of your device (the
“Suppliers”)) shall be liable to you or to any
third party for any damages either direct,
indirect, incidental, consequential or
otherwise arising out of the use of or inability
to use SUNA Products and/or Services even
if Intelematics or a Supplier has been advised
of the possibility of such damages. You also
acknowledge that the neither Intelematics
nor any Supplier guarantees nor make any
warranties that relate to the availability,
accuracy or completeness of SUNA Products and/or Services, and to the extent which it
is lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State or
Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development may
mean that some information is not entirely
up-to-date. The information in this document
is subject to change without notice.
EMISSION LAW
WARNING:
Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal floor.
Failure to follow these instructions may
result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components. Similar
federal or provincial laws may apply in
Canada. We do not approve of any vehicle
modification without first determining
applicable laws. Tampering with emissions control
systems including related sensors
or the Diesel Exhaust Fluid system
can result in reduced engine power and the
illumination of the service engine soon light.
546
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information

Climate Control – Troubleshooting..........157
Climate Control – Frequently Asked
Questions..........................................................157
Closing the Liftgate......................................103 Closing the Hands-Free Liftgate.....................104
Closing the Liftgate From Inside Your
Vehicle...............................................................103
Closing the Liftgate From Outside Your Vehicle...............................................................103
Closing the Liftgate Using the Remote Control...............................................................104
Cold Weather Precautions
.........................305
Connected Vehicle........................................417 Connected Vehicle – Troubleshooting..........
418
Connecting the Vehicle to a Mobile Network.............................................................417
Connected Vehicle Data...............................25
Connected Vehicle Limitations
..................417
Connected Vehicle Requirements............417
Connected Vehicle – Troubleshooting..........................................
418
Connected Vehicle – Frequently Asked
Questions..........................................................418
Connecting a Bluetooth® Device.............443
Connecting a Trailer....................................297 Safety Chains......................................................298
Trailer Lamps.......................................................298
Trailer Towing Connector.................................297 Connecting a Trailer Precautions
.............297
Connecting the Vehicle to a Mobile Network.........................................................417
Connecting Lincoln Way to the Modem........417
Enabling and Disabling the Modem...............417
What Is the Modem.............................................417
Connecting the Vehicle to a Wi-Fi Network.........................................................417
Connecting Your Phone..............................437
Contacting Us...................................................15 Argentina.................................................................15
Asia Pacific..............................................................15
Australia...................................................................15
Brazil........................................................................\
..15
Canada.....................................................................15
Caribbean, Central America and Israel............15
Europe......................................................................15
Lincoln Automotive Financial Services - US
Only.......................................................................16
Middle East..............................................................16
New Zealand...........................................................15
North Africa ............................................................16
Puerto Rico..............................................................16
South Korea.............................................................16
Sub-Saharan Africa ..............................................16
U.S. Virgin Islands and Puerto Rico..................
15
United States..........................................................15 Cooling System Capacity and Specification
- 2.0L
.............................................................407
Cooling System Capacity and Specification - 2.7L.............................................................408
Crash and Breakdown Information.........308 Automatic Crash Shutoff...................................312
Jump Starting the Vehicle................................309
Post-Crash Alert System.....................................311
Crash Sensors and Airbag Indicator...........71
Creating a MyKey...........................................85 Programming and Changing Configurable
Settings...............................................................86
Creating a Personal Profile........................447
Creating a Vehicle Wi-Fi Hotspot..............421 Connecting a Device to the Wi-Fi
Hotspot..............................................................421
Finding the Wi-Fi Hotspot Name and Password...........................................................421
Cross Traffic Alert.........................................276 Cross Traffic Alert – Troubleshooting...........278
Cross Traffic Alert Indicators......................277
Cross Traffic Alert Limitations....................277
Cross Traffic Alert Precautions.................276
Cross Traffic Alert – Troubleshooting.........................................278
Cross Traffic Alert – Information Messages.........................................................278
Cruise Control
................................................251
558
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index

Cruise Control Indicators...........................252
Cup Holders....................................................184
Cup Holder Precautions....................................184
Customer Information..................................472
Radio Frequency Certification Labels...........476
Customizing the Instrument Cluster Display
...........................................................147
D
Data Privacy
.....................................................22
Services That Third Parties Provide.................23
Services That We Provide..................................22
Declaration of Conformity
..........................476
Radio Frequency Statement............................476
Department of Transportation Uniform Tire Quality Grades
...........................................363
Temperature A B C.............................................364
Traction AA A B C...............................................363
Treadwear............................................................363
Digital Radio
..................................................426
Digital Radio Indicators.....................................427
Digital Radio Limitations...................................427
How Does Digital Radio Work.........................426
Switching Digital Radio Reception On and
Off......................................................................427
What Is Digital Radio.........................................426 Directing the Flow of Air.............................155
Directing Air to the Footwell Air Vents..........156
Directing Air to the Instrument Panel Air
Vents..................................................................155
Directing Air to the Windshield Air Vents..................................................................155
Disposing of Airbags......................................72
Distance Alert................................................283 Adjusting the Sensitivity of Distance
Alert...................................................................283
What Is Distance Alert.......................................283
Distance Indication......................................282 Distance Indication Indicator...........................
283
Switching Distance Indication On and Off......................................................................283
What Is Distance Indication.............................282
Doors and Locks Audible Warnings
...........91
Door Ajar Audible Warning.................................91
Doors and Locks.............................................89 Autolock...................................................................91
Autounlock.............................................................90
Doors and Locks – Troubleshooting................91
Mislock......................................................................91
Operating the Doors From Inside Your
Vehicle................................................................90
Operating the Doors From Outside Your Vehicle................................................................89 Doors and Locks – Troubleshooting..........91
Doors and Locks – Information
Messages...........................................................92
Doors and Locks – Warning Lamps..................91
Drive Belt Routing Overview - 2.0L.........345
Drive Belt Routing Overview - 2.7L..........345
Drive Mode Control.....................................264 Drive Modes........................................................264
Drive Modes
..................................................264
Comfort.................................................................264
Normal...................................................................264
Sport......................................................................264
Driver Alert.....................................................287 Driver Alert – Troubleshooting.......................288
Driver Alert Limitations...............................288
Driver Alert Precautions.............................287
Driver Alert – Troubleshooting.................288 Driver Alert – Information Messages............288
Driving Economically
...................................306
Driving Hints..................................................305
Driving Through Water...............................305
E
Easy Entry and Exit.........................................99
Electric Parking Brake Audible Warning........................................................222
559
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index

Garage Door Opener Radio
Frequencies.................................................176
FCC and RSS-210 Industry Canada Compliance.......................................................176
General Maintenance Information...........459 Multi-Point Inspection........................................462
Owner Checks and Services...........................460
Protecting Your Investment.............................459
Why Maintain Your Vehicle?............................459
Why Maintain Your Vehicle at Your Dealership?......................................................459
Glasses Holder
..............................................185
Locating the Glasses Holder............................185
Global Opening and Closing......................130 Switching Global Closing On and Off............130
Switching Global Opening On and Off..........130
Using Global Closing..........................................130
Using Global Opening.......................................130
What Is Global Opening and Closing.............130
Glossary of Tire Terminology
....................369
H
Headlamp Adjusting See: Adjusting the Headlamps.......................348
Headlamps.......................................................119 Headlamp Indicators...........................................119 Switching Headlamp Exit Delay On and
Off........................................................................\
119
Using the High Beam Headlamps...................119
Headlamps – Troubleshooting..................120 Headlamps – Frequently Asked
Questions.........................................................120
Heated Seats..................................................163 Heated Seat Precautions..................................163
Switching the Heated Seats On and Off.......164
Heating See: Climate Control..........................................154
Hill Start Assist
..............................................225
Hill Start Assist – Troubleshooting................225
Hill Start Assist Precautions......................225
Hill Start Assist – Troubleshooting..........225 Hill Start Assist – Information
Messages.........................................................225
Hood Lock See: Opening and Closing the Hood............332
Horn...................................................................113
How Does 911 Assist Work
...........................73
How Does Active Park Assist Work.........246
How Does Adaptive Cruise Control With Stop and Go Work.....................................253
How Does All-Wheel Drive Work..............214
How Does Auto Hold Work
.......................226
How Does Blind Spot Information System Work..............................................................273 How Does Cross Traffic Alert Work.........276
How Does Drive Mode Control
Work..............................................................264
How Does Driver Alert Work.....................287
How Does Easy Entry and Exit Work.........99
How Does Hill Start Assist Work..............225
How Does Pre-Collision Assist Work......279
How Does Stability Control Work............229 Electronic Stability Control..............................
229
How Does the 360 Degree Camera Work..............................................................243
How Does the Garage Door Opener Work...............................................................173
How Does the Lane Keeping System Work..............................................................265
How Does the Memory Function Work................................................................171
How Does the Personal Safety System Work................................................................62
How Does the Rear Occupant Alert System Work
...............................................................169
How Does the Safety Canopy™ Work........65
How Does Traction Control Work
............228
How Does Trailer Sway Control Work..............................................................304
How Do Personal Profiles Work................447 Recalling and Changing a Profile...................447
How Do the Front Airbags Work................63
562
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index

S
Satellite Radio................................................427
Locating the Satellite Radio Identification
Number.............................................................428
Replaying the Audio..........................................429
Satellite Radio Limitations................................428
Satellite Radio Settings.....................................428
Selecting a Channel..........................................428
Setting an Alert...................................................429
What Is Satellite Radio.......................................427
Saving a Preset Position...............................171
Scheduled Maintenance............................459
Seatbelt Extensions.......................................60
Seatbelt Precautions......................................53
Seatbelt Reminder
..........................................57
How Does the Seatbelt Reminder Work.........57
Seatbelt Reminder Audible Warnings.............59
Seatbelt Reminder Indicators............................59
Switching the Seatbelt Reminder On and Off........................................................................\
.59
Seatbelts...........................................................53 Automatic Locking Mode....................................55
Seatbelt Reminder................................................57
Sensitive Locking Mode......................................55
Security............................................................108 Anti-Theft Alarm System...................................108
Anti-Theft Alarm System Settings...................
109 Passive Anti-Theft System................................108
Security – Troubleshooting...............................110
Security – Troubleshooting
.........................110
Security – Frequently Asked Questions.........111
Security – Information Messages....................110
Selecting a Drive Mode..............................264
Selecting the Audio Source.......................423 Audio Unit.............................................................423
Touchscreen........................................................423
Sending and Receiving a Text Message........................................................441
Sensitive Locking Mode...............................55 How Does Sensitive Locking Mode
Work.....................................................................55
What is Sensitive Locking Mode.......................55
Service Data
.....................................................23
Setting a Destination...................................449 Setting a Destination Using a Point of
Interest.............................................................450
Setting a Destination Using a Predictive Destination......................................................450
Setting a Destination Using a Recent Destination......................................................450
Setting a Destination Using a Saved Destination......................................................450
Setting a Destination Using the Map Screen..............................................................450 Setting a Destination Using the Text Entry
Screen...............................................................449
Setting a Memory Preset............................424
Settings Data
...................................................24
Comfort and Convenience Data.......................24
Entertainment Data..............................................24
Setting the Adaptive Cruise Control Gap................................................................258
Following a Vehicle...........................................258
Setting the Adaptive Cruise Control Speed...........................................................257
Manually Changing the Set Speed................257
Setting the Adaptive Cruise Speed from a Complete Stop................................................257
Setting the Blower Motor Speed..............155
Setting the Clock and Date.......................425 Switching Automatic Time Updates On and
Off......................................................................425
Setting the Cruise Control Speed.............251 Changing the Set Speed...................................251
Setting the Liftgate Opening Height........102
Setting the Temperature
.............................155
Setting the Wake Word...............................435
Shifting Your Vehicle Into Gear.................207
Side Parking Aid...........................................237 Locating the Side Parking Aid Sensors........238
Side Parking Aid Audible Warnings...............238
Side Parking Aid Limitations............................
237
570
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index

Unlocking the Doors............................................97
Using the Remote Control............................75 Liftgate.....................................................................75
Lock........................................................................\
..75
Panic Alarm.............................................................75
Remote Start...........................................................75
Unlock......................................................................75
Using the Tire Sealant and Inflator Kit...................................................................379
First Stage: Reinflating the Tire with sealing compound and air.........................................380
Second Stage: Checking the tire pressure with the inflator kit.........................................382
Tips for use of the kit.........................................379
What to do after the tire has been sealed...............................................................382
What to do when a tire is punctured.............379
Using the Valet Mode.....................................81
Using This Publication....................................18
V
Vehicle Care..................................................354
Cleaning the Exterior.........................................355
Cleaning the Interior..........................................
357
Vehicle Identification Number...................416 Locating the Vehicle Identification
Number..............................................................416 Vehicle Identification Number Overview......416
Vehicle Identification
....................................416
Vehicle Identification Number ..........................416
Vehicle Interior
................................................33
Vehicle System Updates............................452
Vehicle Wi-Fi Hotspot...................................421
Ventilated Seats
.............................................164
Switching the Ventilated Seats On and
Off.......................................................................164
Ventilation See: Climate Control..........................................154
Venting the Moonroof..................................136
Viewing the Tire Pressures........................387
Visual Search...................................................27
Voice Interaction Examples.......................435
Voice Interaction
...........................................435
W
Washer Fluid Specification.........................413
Washers............................................................117 Adding Washer Fluid...........................................118
Switching the Courtesy Wipe On and Off......117
Using the Rear Window Washer.......................117
Using the Windshield Washer...........................117
Washer Fluid Specification................................118
Washer Precautions.............................................117 Washers
See: Wipers and Washers..................................114
Waxing.............................................................357
Waypoints.......................................................450 Adding a Waypoint............................................450
Editing Waypoints..............................................450
What Are the Instrument Cluster Indicators.......................................................141
What Are the Instrument Cluster Warning Lamps............................................................139
What Is a Connected Vehicle.....................417
What Is Active Park Assist..........................246
What Is Auto-Start-Stop...............................194
What Is Blind Spot Information System..........................................................273
What Is Cross Traffic Alert..........................276
What Is Cruise Control.................................251 Requirements.......................................................251
What Is Drive Mode Control......................264
What Is Driver Alert......................................287
What Is Hill Start Assist...............................225
What Is Lincoln Protect
...............................456
Lincoln Protect (Canada Only).........................457
Lincoln Protect Extended Service Plans
(United States Only)......................................456
What Is Phone As a Key................................80
What Is Pre-Collision Assist.......................279
What Is Remote Start.....................................151
574
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index