Emergency Call Requirements
...................73
Emergency Call Limitations .........................
74
Keys and Remote Controls
Remote Control Limitations .........................
75
Using the Remote Control ...........................
75
Sounding the Panic Alarm ...........................
76
Locating Your Vehicle ...................................
76
Changing the Remote Control Battery ........................................................................\
.
76
Replacing a Lost Key or Remote Control ........................................................................\
.
77
Programming the Remote Control .............
77
Keys and Remote Controls – Troubleshooting .........................................
79
Phone as a Key
What Is Phone As a Key ...............................
80
Phone as a Key Limitations .........................
80
Programming Your Phone ..........................
80
Using the Valet Mode ....................................
81
Using the Backup Start Passcode ..............
81
Phone as a Key – Troubleshooting ...........
82MyKey™
Principle of Operation
..................................
84
Creating a MyKey ..........................................
85
Clearing All MyKeys ......................................
86
Checking MyKey System Status ................
87
Using MyKey With Remote Start Systems ........................................................................\
.
87
MyKey – Troubleshooting ............................
87
Doors and Locks
Operating the Doors From Outside Your Vehicle .........................................................
89
Operating the Doors From Inside Your Vehicle .........................................................
90
Autounlock ......................................................
90
Autolock ............................................................
91
Mislock ..............................................................
91
Doors and Locks Audible Warnings ..........
91
Doors and Locks – Troubleshooting .........
91
Keyless Entry
Keyless Entry Limitations .............................
93
Keyless Entry Settings ..................................
93Using Keyless Entry
......................................
93
Keyless Entry – Troubleshooting ...............
94
Keyless Entry Keypad
What Is the Keyless Entry Keypad .............
95
Keyless Entry Keypad Limitations .............
95
Locating the Keyless Entry Keypad ..........
95
Keyless Entry Keypad Master Access Code ........................................................................\
95
Keyless Entry Keypad Personal Access Codes ...........................................................
96
Using the Keyless Entry Keypad ................
97
Keyless Entry Keypad – Troubleshooting ........................................................................\
98
Easy Entry and Exit
How Does Easy Entry and Exit Work ........
99
Switching Easy Entry and Exit On and Off ........................................................................\
99
Liftgate
Liftgate Precautions ....................................
100
Opening the Liftgate ...................................
100
Setting the Liftgate Opening Height .......
102
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Exterior Mirrors
Adjusting the Exterior Mirrors
...................133
Folding the Exterior Mirrors - Vehicles With: Manual Folding Mirrors ................
133
Folding the Exterior Mirrors - Vehicles With: Power Folding Mirrors ..................
133
Auto-Dimming Exterior Mirror ...................
134
Moonroof
Opening and Closing the Sun Shade ......
135
Opening and Closing the Moonroof .......
135
Venting the Moonroof .................................
136
Moonroof Bounce-Back .............................
136
Instrument Cluster
Instrument Cluster Overview .....................
137
What Is the Tachometer .............................
138
What Is the Speedometer ..........................
138
Fuel Gauge ....................................................
138
What Is the Engine Coolant Temperature Gauge .........................................................
139
What Is the Engine Oil Pressure Gauge .......................................................................
139 What Is the Transmission Fluid
Temperature Gauge ................................
139
What Is the 12V Battery Gauge .................
139
What Are the Instrument Cluster Warning Lamps ..........................................................
139
Instrument Cluster Warning Lamps .........
139
What Are the Instrument Cluster Indicators ........................................................................\
141
Instrument Cluster Indicators .....................
141
Instrument Cluster Display
Using the Instrument Cluster Display Controls ......................................................
143
Instrument Cluster Display Main Menu .......................................................................
144
Trip Computer ...............................................
145
Customizing the Instrument Cluster Display .......................................................................
147
Personalized Settings .................................
148
Remote Start
What Is Remote Start ....................................
151
Remote Start Precautions ...........................
151
Remote Start Limitations .............................
151Enabling Remote Start
.................................
151
Remotely Starting and Stopping the Vehicle .........................................................
151
Extending the Remote Start Duration .......................................................................
152
Remote Start Remote Control Indicators .......................................................................
152
Remote Start Settings .................................
152
Climate Control
Identifying the Climate Control Unit ........
154
Switching Climate Control On and Off .......................................................................
154
Switching Recirculated Air On and Off .......................................................................
154
Switching Air Conditioning On and Off .......................................................................
154
Switching Maximum Defrost On and Off .......................................................................
154
Switching Maximum Cooling On and Off .......................................................................
154
Switching the Heated Rear Window On and Off ........................................................
155
Switching the Heated Mirrors On and Off .......................................................................
155
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles and
rear of vehicle. The system may not function if:
•
The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues with
the remote control frequencies.
• The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock Press the button to unlock all
doors.
See Unlocking and
Locking the Doors Using the
Remote Control
(page 89). Lock Press the button to lock all doors.
See
Unlocking and Locking the
Doors Using the Remote Control
(page
89).
Remote Start
(If Equipped) Press the button to remote start.
See
Remotely Starting and
Stopping the Vehicle (page 151).
Liftgate
(If Equipped) Press the button to open or close
the liftgate.
See Liftgate (page
100).
Panic Alarm
(If Equipped) Press the button to sound the
panic alarm.
See Sounding the
Panic Alarm (page 76).
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Note:
If your programmed remote controls
are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.
You must have two previously programmed
remote controls inside your vehicle and the
new unprogrammed remote controls readily
accessible. Contact an authorized dealer to
have the spare remote control programmed
if two previously programmed remotes are
not available. Make sure that your vehicle
is off before beginning this procedure. Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure. Perform all steps
within 30 seconds of starting the sequence.
Stop and wait for at least one minute before
starting again if you perform any steps out
of sequence.
Read and understand the entire procedure
before you begin. 1.
Place the first programmed remote in the
backup slot inside the center console,
with your foot off the brake pedal press
and release the push button ignition
switch.
2. Wait five seconds and then press and release the push button ignition switch
again.
3. Remove the remote control.
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4. Within 10 seconds, place a second
programmed remote control in the
backup slot. Press and release the push
button ignition switch.
5. Wait five seconds and then press and release the push button ignition switch
again. Keep the ignition on for at least
three seconds, but no more than 10
seconds. 6. Remove the remote control.
7.
Place the unprogrammed remote control
in the backup slot and press and release
the push button ignition switch. Programming is now complete. With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to an
authorized dealer.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
Keys and Remote Controls – Information Messages Action
Message
Replace remote control battery.
Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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(If Equipped)
5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 81).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
81). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 80).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 80).
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