When you start an app through the system
for the first time, you could be asked to grant
certain permissions. You can review and
change the permissions that you have
granted at any time when your vehicle is not
moving. We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges. We also recommend that
you check the app provider's terms and
conditions and privacy policy before using
their app. Make sure that you have an active
account for apps that you want to use
through the system. Some apps will work
with no setup. Others require you to
configure some personal settings before you
can use them.
Note:
For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone
(page 507). 2. Connect your device to a USB port or
pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable
.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
Using Apps on an Android Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Android Auto off.
See Phone
(page 507).
2. Pair your device. See Phone (page 507). 3. Start the apps on your device that you
want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select
Find Mobile Apps.
Note: The system searches and connects to
compatible apps that are running on your
device.
5. Select the app that you want to use on the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Using Mobile Navigation on an Android
Device
1. Connect your device to a USB port.
2. Switch Android Auto off.
See Phone
(page 507).
3. Switch on
Enable Mobile Apps via USB
in the Mobile Apps Settings tile.
524
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing SYNC™ 3
Possible Cause and Resolution
Symptom
–Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
– You are using the wrong voice commands.
•See Using Voice Recognition (page 480).
• For a complete list of voice commands, refer to our website.
– You are not saying the name exactly as it appears on your device.
•Say the name of the track or artist exactly as it appears on your device\
. Spell out any
abbreviations in the name.
The song or artist name may have some special characters that are not be\
ing recognized
by the system.
– The name contains special characters, for example *, - or +.
•Rename the files on your device or use the touchscreen to select and play\
the track.
The system does not understand the name of
a track or artist.
–You are not saying the name exactly as it appears on your device.
•Say the first and last name of the contact exactly as it appears on your\
device. Spell
out any abbreviations in the name.
– The name contains special characters, for example *, - or +.
•Rename the contact on your device or use the touchscreen to select and ca\
ll the
contact.
The system does not understand the name of
a contact in the phonebook on my device and
calls the wrong contact.
529
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing SYNC™ 3
Possible Cause and Resolution
Symptom
The system does not understand foreign
names of contacts in the phonebook on my
device. –
You are not saying the name exactly as it appears on your device.
•Say the first and last name of the contact exactly as it appears on your\
device. The
system applies phonetic pronunciation rules of the selected language to \
the names
of contacts in the phonebook on your device. Select the name of the contact on the
touchscreen and use the Hear it option to get an idea of how the system \
expects you
to pronounce it.
– Device limitation.
•The system uses text-to-speech technology and uses a synthetically gener\
ated voice
rather than pre-recorded human voice.
The system voice prompts and the pronunci-
ation of some words does not seem to be very
accurate.
USB and Bluetooth Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off, reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
530
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing SYNC™ 3
Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
531
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing SYNC™ 3
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
534
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing SYNC™ 3
Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
538
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing SYNC™ 3
Switching the Climate Control On and
Off.......................................................................165
Automatic High Beam Control....................110
Automatic High Beam Control Indicators........................................................111
Automatic Transmission - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)...........................................................232
Automatic Transmission Adaptive
Learning...........................................................236
If Your Vehicle Gets Stuck in Mud or Snow.................................................................236
Manual Park Release.........................................234
SelectShift™ Automatic Transmission............234
Understanding the Shift Positions of Your Automatic Transmission...............................232
Automatic Transmission Fluid Check............................................................379
Automatic Transmission - Plug-In Hybrid Electric Vehicle (PHEV).............................237
If Your Vehicle Gets Stuck In Mud or Snow.................................................................239
Understanding the Shift Positions of Your Automatic Transmission...............................
237
Auto-Start-Stop.............................................204 Disabling Auto-Start-Stop................................205
Enabling Auto-Start-Stop..................................204 Autowipers......................................................100
Autowipers Settings...........................................100
Low Temperature Wipe Inhibit.........................100
Auxiliary Power Points.................................192 12 Volt DC Power Point......................................192
USB Port and Power Point Locations.............
192
AWD See: All-Wheel Drive..........................................240
B
Battery See: Changing the 12V Battery......................380
Blind Spot Information System.................299 Switching the System On and Off..................300
System Errors......................................................300
Using the Blind Spot Information
System..............................................................299
BLIS See: Blind Spot Information System..............299
Body Styling Kits
...........................................394
Bonnet Lock See: Opening and Closing the Hood............365
Booster Seats..................................................34 Types of Booster Seats.......................................35
Brake Fluid Check........................................379 Brake Fluid Service Interval.............................380 Brakes.............................................................245
General Information...........................................245
Breaking-In.....................................................333
Bulb Specification Chart.............................460
C
Canceling the Set Speed............................277
Capacities and Specifications - 2.0L.......439 Air Conditioning System...................................
439
Alternative Engine Oil for Extremely Cold Climates............................................................442
Engine Coolant...................................................440
Engine Oil..............................................................441
Fuel Tank..............................................................444
Grease...................................................................444
Hydraulic Brake System....................................444
Locks......................................................................445
Washer Reservoir...............................................446
Capacities and Specifications - 2.3L.......446 Air Conditioning System...................................
447
Alternative Engine Oil for Extremely Cold Climates...........................................................450
Engine Coolant...................................................448
Engine Oil.............................................................449
Fuel Tank...............................................................451
Grease....................................................................451
Hydraulic Brake System...................................452
619
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing Index
Engine Emission Control.............................221
Engine Oil Check..........................................370
Adding Engine Oil...............................................371
Engine Oil Dipstick.......................................370
Engine Specifications - 2.0L......................433
Drivebelt Routing................................................434
Engine Specifications - 2.3L
......................434
Drivebelt Routing................................................435
Engine Specifications - 2.5L, Plug-In Hybrid Electric Vehicle (PHEV)............................435
Entering a Parallel Parking Space
............272
Entering a Perpendicular Parking Space............................................................272
Entertainment................................................492 AM/FM Radio.......................................................493
Apps.......................................................................504
Bluetooth Stereo or USB..................................
502
CD (If equipped)..................................................501
HD Radio ™ Information (If Available)..............497
SiriusXM® Satellite Radio (If Activated).........
493
Sources.................................................................492
Supported Media Players, Formats and Metadata Information...................................504
USB Ports.............................................................504
Environment.....................................................22
EPB See: Electric Parking Brake.............................246 Essential Towing Checks
............................328
Before Towing a Trailer.....................................329
Hitches..................................................................328
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................329
Safety Chains......................................................328
Trailer Brakes.......................................................328
Trailer Lamps.......................................................329
When Towing a Trailer.......................................329
Event Data Recording See: Data Recording.............................................14
Exiting a Parking Space
..............................273
Export Unique Options...................................21
Extending the Remote Start Duration
.......161
Exterior Mirrors...............................................113 Auto-Dimming Feature.......................................115
Auto-Folding Mirrors............................................114
Blind Spot Monitor...............................................115
Fold-Away Exterior Mirrors................................114
Heated Exterior Mirrors......................................114
Lincoln Welcome Mat..........................................115
Memory Mirrors.....................................................115
Power Exterior Mirrors........................................113
Signal Indicator Mirrors.......................................115 F
Fastening the Seatbelts
................................42
How to Extract Seatbelts in the Rear
Outermost Positions........................................45
Seatbelt Locking Modes.....................................43
Using a Sliding Clip..............................................43
Using Seatbelts During Pregnancy..................43
Flat Tire See: Changing a Road Wheel.........................
423
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................397
Floor Mats
.......................................................334
Fog Lamps - Front See: Front Fog Lamps........................................104
Front Fog Lamps...........................................104 Front Fog Lamp Indicator..................................105
Switching the Front Fog Lamps On or
Off.......................................................................104
Front Parking Aid
.........................................260
Object Distance Indicator................................262
Front Passenger Sensing System..............54
Fuel and Refueling.......................................209
Fuel Consumption.........................................219 Advertised Capacity...........................................219
Calculating Fuel Economy................................219
Filling the Fuel Tank............................................219
Fuel Filler Funnel Location..........................211
623
Corsair (CTF) Canada/United States of America, enUSA, Edition date: 202007, First-Printing Index