Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ..........................446
Motorcraft Parts - Plug-In Hybrid Electric Vehicle (PHEV) .........................................
448
Vehicle Identification Number .................
450
Capacities and Specifications - Excluding: Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................
450
Capacities and Specifications - Plug-In Hybrid Electric Vehicle (PHEV) ............
462
Bulb Specification Chart ............................
473
Vehicle Identification
Installing the Vehicle Identification Card ......................................................................
474
Network Connectivity
Connecting the Vehicle to a Mobile Network .....................................................
475
Network Connectivity – Troubleshooting ......................................................................
476
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............
479Changing the Vehicle Wi-Fi Hotspot Name
or Password ..............................................
479
Audio System
General Information .....................................
481
Audio Unit .....................................................
482
Digital Radio .................................................
484
Satellite Radio ..............................................
487
USB Port ........................................................
490
SYNC™ 3
General Information ...................................
492
Using Voice Recognition ...........................
494
Entertainment ..............................................
506
Climate ............................................................
518
Phone ..............................................................
521
Navigation .....................................................
523
Electric Vehicle Information .......................
531
Apps ................................................................
537
Settings ..........................................................
540
SYNC™ 3 Troubleshooting ........................
542Accessories
Accessories
..................................................
559
Lincoln Protect
Lincoln Protect ..............................................
561
Scheduled Maintenance
General Maintenance Information ..........
564
Normal Scheduled Maintenance ............
568
Special Operating Conditions Scheduled Maintenance ............................................
572
Customer Information
Rollover Warning .........................................
576
Radio Frequency Certification Labels ......................................................................
576
Appendices
Electromagnetic Compatibility ................
609
End User License Agreement ...................
614
Declaration of Conformity .........................
644
Declaration of Conformity - Vehicles With: SYNC 3 ......................................................
645
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Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal. For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.credit.lincoln.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford, Lincoln and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford, Lincoln and Motorcraft
parts by looking for the Ford, Lincoln,
FoMoCo or Motorcraft branding on the parts
or their packaging.
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Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford, Lincoln and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford, Lincoln replacement collision parts
meet our stringent requirements for fit, finish,
structural integrity, corrosion protection and
dent resistance. During vehicle development
we validate that these parts deliver the
intended level of protection as a whole
system. A great way to know for sure you
are getting this level of protection is to use
genuine Ford, Lincoln replacement collision
parts. Warranty on Replacement Parts
Genuine Ford, Lincoln and Motorcraft
replacement parts are the only replacement
parts that benefit from a Lincoln Warranty.
Damage caused to your vehicle as a result
of the failure of non-Ford, non-Lincoln parts
may not be covered by the Lincoln Warranty.
For additional information, refer to the terms
and conditions of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
by your New Vehicle Limited Warranty, see
your warranty guide that is available online.
For more information, refer to our website
and download your copy of the warranty
guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or serious
injury to yourself and others if you do not
follow the instruction highlighted by the
warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur.
On Board Diagnostics Data Link
Connector WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
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WHAT IS THE CABIN AIR FILTER
The cabin air filter improves the quality of air
in your vehicle by trapping dust, pollen and
other particles.
REPLACING THE CABIN AIR FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 564).
The cabin air filter is behind the glove
compartment.
To remove the lower glove compartment and
access the filter:
1. Open the glove compartment. 2. Press the tab on each side.
3. Fully lower the glove compartment.
4. Pull the glove compartment toward you.
WHAT IS AUTO AIR REFRESH
(IF
EQUIPPED)
Auto Air Refresh helps improve or maintain
the quality of air within your vehicle cabin. HOW DOES AUTO AIR REFRESH
WORK
(IF EQUIPPED)
Auto Air Refresh uses an outside gases
sensor to automatically adjust the climate
control system to change from outside air to
recirculated air to help reduce the entry of
outside odors into the cabin. It uses a
particulate matter sensor in the cabin to
estimate and provide information about
particulate matter pollution in the cabin. It
also allows you to refresh the cabin air with
outside air on-demand or automatically.
CHECKING THE INTERIOR AIR
QUALITY
(IF EQUIPPED) Press the button on touchscreen
feature bar to see current cabin
PM2.5 information.
Note: You can also press the menu button
on the climate control unit and then press
PM2.5 on the touchscreen.
Press
Cabin Air History to see a recent
history of average PM2.5 in the cabin.
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•
Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting. PLUG-IN HYBRID VEHICLE
OPERATION
Regularly plug in your vehicle to get optimal
electric-only range capability from the high
voltage battery. Charging your vehicle adds
electrical energy. This energy propels the
vehicle.
Estimated electric-only driving range shows
in blue next to the gasoline range on the
information display.
The system maximizes the use of
electric-only operation in normal drive mode.
System conditions could require the engine
to operate, however, the system uses the
available electric range whenever possible.
In Pure EV drive mode, your vehicle only
uses electric power unless you enable the
engine, or system conditions require the
engine to operate.
Preserve EV drive mode saves the electric
range for later use. If you select this mode
and the battery is at full or near full charge,
it uses some electric-only range to discharge
the battery. This allows the regenerative
braking system to fully operate. If the battery
charge is low when selecting Preserve EV
mode, the engine charges the high voltage
battery to a minimum level. This provides
additional electric driving range. When the
battery charges to this level, Preserve EV
saves the electric range for later use.
Other drive modes appropriately make use
of electric power to help deliver the selected
drive mode experience. It could use available
electric-only range, if needed. See Drive
Mode Control (page 329).
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•
An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for climactic
conditions.
Note: Some vehicles have a lifetime fuel filter
that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
Note: If these checks do not help you correct
the concern, have your vehicle checked as
soon as possible.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb (4,536 kg)
Gross Vehicle Weight Rating (GVWR). The
preceding statements concerning prohibited
tampering acts and maintenance, and the
noise warranty found in the Warranty Guide,
are applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR. CATALYTIC CONVERTER WARNING:
Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter and
other emission control components continue
to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables.
See Jump
Starting the Vehicle (page 353).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
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The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Ford parts should be equivalent to
genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 229).
4. Driving through deep water—the electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city and highway driving.
No additional vehicle service is required.
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Operating ALL-Wheel drive (AWD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such as
P-metric versus LT-metric or all-season
versus all-terrain) as those originally
provided by Ford. The recommended tire
and wheel size may be found on either the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver's seating position), or the Tire Label
which is located on the B-Pillar or edge of
the driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon as
possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death. Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to rear-wheel drive or damage the AWD
system.
For optimum AWD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the same
original tire size/brand, can be tolerated by
the AWD system as long as the worn tires
still have usable tread depth.
How Your Vehicle Differs from Other
Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough terrain
without getting hung up or damaging
underbody components. The differences that make your vehicle so
versatile also make it handle differently than
an ordinary passenger car.
Maintain steering wheel control at all times,
especially in rough terrain. Since sudden
changes in terrain can result in abrupt
steering wheel motion, make sure you grip
the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the area.
To maintain steering and braking control of
your vehicle, you must have all four wheels
on the ground and they must be rolling, not
sliding or spinning.
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(If Equipped)